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Information on software program - Quicken



 
 
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  #1  
Old April 6th 05, 02:54 AM
PattiChati
external usenet poster
 
Posts: n/a
Default Information on software program - Quicken

I have Quicken 2005. I cannot find any newsgroups on this. To contact the
company it is like $25 a question. Anyone have any ideas what I can do.
Every time I open Quicken I get the message "another user is already using
program". I have completely deleted Quicken and reinstalled it and still
get that message.
Any ideas?


Ads
  #2  
Old April 6th 05, 03:13 AM
Mike Hall \(MS-MVP\)
external usenet poster
 
Posts: n/a
Default

Patti

This link within the Quicken Website will take you to Quicken Chat where you
can type one on one with a Quicken representative.. no mention of $25 a
shot..

http://web.intuit.com/support/quicke...hat/intro.html

This link within the Quicken Website will take you to Quicken forums..

http://intuit.forums.liveworld.com/i...a?categoryID=1

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"PattiChati" wrote in message
...
I have Quicken 2005. I cannot find any newsgroups on this. To contact the
company it is like $25 a question. Anyone have any ideas what I can do.
Every time I open Quicken I get the message "another user is already using
program". I have completely deleted Quicken and reinstalled it and still
get that message.
Any ideas?



  #3  
Old April 6th 05, 07:01 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

I have Quicken 2005. I cannot find any newsgroups on this. To
contact the company it is like $25 a question.



The Quicken newsgroup is alt.comp.software.financial.quicken.
There are lots of knowledgeable helpful people there.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


  #4  
Old April 6th 05, 10:53 PM
PattiChati
external usenet poster
 
Posts: n/a
Default

I added the newsgroup through tools but it says it cannot find the server.
Not sure what that means. How do I access this newsgroup then? I guess I
have only been on microsoft newsgroups, not sure what they mean by servers?
Can you help? Thanks.
"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I have Quicken 2005. I cannot find any newsgroups on this. To
contact the company it is like $25 a question.



The Quicken newsgroup is alt.comp.software.financial.quicken. There are
lots of knowledgeable helpful people there.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #5  
Old April 6th 05, 11:39 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot find
the
server. Not sure what that means. How do I access this
newsgroup
then? I guess I have only been on microsoft newsgroups, not
sure
what they mean by servers? Can you help? Thanks.



A news server is a computer somewhere on the internet that
carries newsgroups.

The Quicken newsgroup I mentioned below is not a Microsoft
newsgroup (Quicken isn't a Microsoft product), so if you're using
the Microsoft news server to read this group and trying to find
the Quicken group there, you won't.

I see that you're using Outlook Express to read these newsgroup
messages, and Outlook Express can handle multiple news servers
without a problem (I use five). You need to add a general purpose
News Server to OE, under Tools | Accounts. Many ISPs provide such
news servers, and you should start by asking yours if they do,
and if so, how to set it up. If not, do a google search and find
an alternative news server. Some of them are free, but you might
have to pay for some of the better (more complete) ones.

Once you've set up a general news server, you can then download
their list of newsgroups and subscribe to the Quicken one.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I have Quicken 2005. I cannot find any newsgroups on this.
To
contact the company it is like $25 a question.



The Quicken newsgroup is alt.comp.software.financial.quicken.
There
are lots of knowledgeable helpful people there.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #6  
Old April 7th 05, 03:30 AM
PattiChati
external usenet poster
 
Posts: n/a
Default

Wow - I have tried accessing several newsgroups and it says it cannot find
server. I finally got two groups and it had nothing to do about Quicken. I
went to Google and typed in newsgroups and tried downloading from there -
but same thing - no server. How can I narrow it down to find out what
newsgroup and/or server carries info about Quicken??? This is all really
greek to me, but I do want to learn it. Thanks for your help.
"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot find the
server. Not sure what that means. How do I access this newsgroup
then? I guess I have only been on microsoft newsgroups, not sure
what they mean by servers? Can you help? Thanks.



A news server is a computer somewhere on the internet that carries
newsgroups.

The Quicken newsgroup I mentioned below is not a Microsoft newsgroup
(Quicken isn't a Microsoft product), so if you're using the Microsoft news
server to read this group and trying to find the Quicken group there, you
won't.

I see that you're using Outlook Express to read these newsgroup messages,
and Outlook Express can handle multiple news servers without a problem (I
use five). You need to add a general purpose News Server to OE, under
Tools | Accounts. Many ISPs provide such news servers, and you should
start by asking yours if they do, and if so, how to set it up. If not, do
a google search and find an alternative news server. Some of them are
free, but you might have to pay for some of the better (more complete)
ones.

Once you've set up a general news server, you can then download their list
of newsgroups and subscribe to the Quicken one.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I have Quicken 2005. I cannot find any newsgroups on this. To
contact the company it is like $25 a question.


The Quicken newsgroup is alt.comp.software.financial.quicken. There
are lots of knowledgeable helpful people there.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup





  #7  
Old April 7th 05, 04:49 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says it
cannot
find server.



Exactly how did you do try to do this? Please be as specific as
possible.


I finally got two groups and it had nothing to do about
Quicken. I went to Google and typed in newsgroups and tried
downloading from there - but same thing - no server. How can I
narrow it down to find out what newsgroup and/or server carries
info
about Quicken???



I gave you the name of the newsgroup. You need to use a server
that carries it. Almost any general -purpose news server will
carry it.


This is all really greek to me, but I do want to
learn it.



What news server are you trying to use? Where did you get its
name? How did you set this up in Outlook Express?

As I said, the place to start for news server info is with your
ISP. Ask them if they provide a news server, and if som get info
from them about how to set it up.


Thanks for your help.



You're welcome. Glad to help.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



"Ken Blake"
wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot
find the
server. Not sure what that means. How do I access this
newsgroup
then? I guess I have only been on microsoft newsgroups, not
sure
what they mean by servers? Can you help? Thanks.



A news server is a computer somewhere on the internet that
carries
newsgroups.

The Quicken newsgroup I mentioned below is not a Microsoft
newsgroup
(Quicken isn't a Microsoft product), so if you're using the
Microsoft news server to read this group and trying to find
the
Quicken group there, you won't.

I see that you're using Outlook Express to read these
newsgroup
messages, and Outlook Express can handle multiple news servers
without a problem (I use five). You need to add a general
purpose
News Server to OE, under Tools | Accounts. Many ISPs provide
such
news servers, and you should start by asking yours if they do,
and
if so, how to set it up. If not, do a google search and find
an
alternative news server. Some of them are free, but you might
have
to pay for some of the better (more complete) ones.

Once you've set up a general news server, you can then
download
their list of newsgroups and subscribe to the Quicken one.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




"Ken Blake" wrote in
message
...
In ,
PattiChati typed:

I have Quicken 2005. I cannot find any newsgroups on this.
To
contact the company it is like $25 a question.


The Quicken newsgroup is
alt.comp.software.financial.quicken. There
are lots of knowledgeable helpful people there.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #8  
Old April 7th 05, 04:53 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says it
cannot
find server.



OK, I think I see your problem now. I missed it before. Read
below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot
find the
server.



Did you go to Tools | Accounts and add the name of the newsgroup
I gave you there?

That's the wrong thing to do. That's where you need to put the
name of the server, not the newsgroup. You've told it to look for
a server called alt.comp.software.financial.quicken, and it's
telling you it can't find that server. That's no surprise; there
is no such server.

Again, you need to get the name of a news server (probably from
your ISP) and put it there. Then once you've done that, you can
download the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them, and
you can then subscribe to it.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


  #9  
Old April 7th 05, 09:43 PM
PattiChati
external usenet poster
 
Posts: n/a
Default

I went to tools, accounts and tried to access ALL the servers they had there
and they all said "server cannot be found". I called my Internet and they
said it wasn't their problem, they didn't have a clue. I went to all the
"help" sections in windows and Outlook and IE and cannto find anything.
I really appreciate your help Ken, and if you have any other ideas I would
appreciate it, but otherwise, thank you very much. I just must have a crazy
Cable Internet.
"Ken Blake" wrote in message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says it cannot
find server.



OK, I think I see your problem now. I missed it before. Read below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot find the
server.



Did you go to Tools | Accounts and add the name of the newsgroup I gave
you there?

That's the wrong thing to do. That's where you need to put the name of the
server, not the newsgroup. You've told it to look for a server called
alt.comp.software.financial.quicken, and it's telling you it can't find
that server. That's no surprise; there is no such server.

Again, you need to get the name of a news server (probably from your ISP)
and put it there. Then once you've done that, you can download the list of
newsgroups that server carries. Alt.comp.software.financial.quicken should
be one of them, and you can then subscribe to it.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #10  
Old April 7th 05, 11:17 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

I went to tools, accounts and tried to access ALL the servers
they
had there and they all said "server cannot be found".



Nope, that's the wrong thing to do. You won't find the answer
there. You have to know the name of a new server before you do
anything. The answer isn't on your computer. Don't try to do
anything with the computer.


I called my
Internet and they said it wasn't their problem, they didn't
have a
clue.



You're asking the wrong question. Call your ISP back. Do not ask
them about a problem. There is no problem. Ask them exactly this
question:

"Do you provide a usenet news server for your customers?"

If they say yes, then ask this question:

"What is its name? Spell it, please."

Write down the answers to these questions, then post back for
more help.

Also, tell me who your ISP is, please.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




I went to all the "help" sections in windows and Outlook and
IE and cannto find anything. I really appreciate your help Ken,
and if you have any other ideas I
would appreciate it, but otherwise, thank you very much. I
just must
have a crazy Cable Internet.






"Ken Blake" wrote in message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says
it
cannot find server.



OK, I think I see your problem now. I missed it before. Read
below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot
find the
server.



Did you go to Tools | Accounts and add the name of the
newsgroup I
gave you there?

That's the wrong thing to do. That's where you need to put the
name
of the server, not the newsgroup. You've told it to look for a
server called alt.comp.software.financial.quicken, and it's
telling
you it can't find that server. That's no surprise; there is no
such
server. Again, you need to get the name of a news server
(probably from your
ISP) and put it there. Then once you've done that, you can
download
the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them, and
you
can then subscribe to it. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #11  
Old April 8th 05, 06:03 AM
PattiChati
external usenet poster
 
Posts: n/a
Default

My ISP is Comcast and they had an online help form. They got me on their
server - comcast.net. But after all that, including having the wrong
password and all, there is nothing in that newsgroup about the Quicken
software. But at least now I know how to do it. I don't know how to
actually find servers though, that is the only one they had she said.
Thanks again.
"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I went to tools, accounts and tried to access ALL the servers they
had there and they all said "server cannot be found".



Nope, that's the wrong thing to do. You won't find the answer there. You
have to know the name of a new server before you do anything. The answer
isn't on your computer. Don't try to do anything with the computer.


I called my
Internet and they said it wasn't their problem, they didn't have a
clue.



You're asking the wrong question. Call your ISP back. Do not ask them
about a problem. There is no problem. Ask them exactly this question:

"Do you provide a usenet news server for your customers?"

If they say yes, then ask this question:

"What is its name? Spell it, please."

Write down the answers to these questions, then post back for more help.

Also, tell me who your ISP is, please.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




I went to all the "help" sections in windows and Outlook and
IE and cannto find anything. I really appreciate your help Ken, and if
you have any other ideas I
would appreciate it, but otherwise, thank you very much. I just must
have a crazy Cable Internet.






"Ken Blake" wrote in message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says it
cannot find server.


OK, I think I see your problem now. I missed it before. Read below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot find the
server.


Did you go to Tools | Accounts and add the name of the newsgroup I
gave you there?

That's the wrong thing to do. That's where you need to put the name
of the server, not the newsgroup. You've told it to look for a
server called alt.comp.software.financial.quicken, and it's telling
you it can't find that server. That's no surprise; there is no such
server. Again, you need to get the name of a news server (probably from
your
ISP) and put it there. Then once you've done that, you can download
the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them, and you
can then subscribe to it. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup





  #12  
Old April 8th 05, 05:15 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

My ISP is Comcast and they had an online help form. They got
me on
their server - comcast.net.



I just went to the comcast site and found this page:
http://www.comcast.net/help/faq/inde...sSoftware17506

Is that the "online help form" you mean? If not, go there and
follow the instructions.

Note that their news server name is *not* comcast.net. It is
newsgroups.comcast.net.




But after all that, including having
the wrong password and all, there is nothing in that newsgroup
about
the Quicken software.



Please don't mix up the name of the server with the name of the
newsgroup. You say "nothing in that newsgroup." Do you mean
nothing on that *server*? No, that's highly unlikely. Once you've
set up the news account in Outlook Express, download the list of
newsgroups. Then scroll down to
alt.comp.software.financial.quicken and subscribe to it. That's
the name of the nesgroup you want on the server
newsgroups.comcast.net.


But at least now I know how to do it. I don't
know how to actually find servers though, that is the only one
they
had she said. Thanks again.



One news server is all any ISP provides, and is normally all you
need. You're not looking for additional servers, you're looking
for *one* newsgroup (the Quicken newsgroup) on the server your
ISP provides.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I went to tools, accounts and tried to access ALL the servers
they
had there and they all said "server cannot be found".



Nope, that's the wrong thing to do. You won't find the answer
there.
You have to know the name of a new server before you do
anything.
The answer isn't on your computer. Don't try to do anything
with the
computer.
I called my
Internet and they said it wasn't their problem, they didn't
have a
clue.



You're asking the wrong question. Call your ISP back. Do not
ask them
about a problem. There is no problem. Ask them exactly this
question:

"Do you provide a usenet news server for your customers?"

If they say yes, then ask this question:

"What is its name? Spell it, please."

Write down the answers to these questions, then post back for
more
help. Also, tell me who your ISP is, please.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




I went to all the "help" sections in windows and Outlook and
IE and cannto find anything. I really appreciate your help
Ken, and
if you have any other ideas I
would appreciate it, but otherwise, thank you very much. I
just
must have a crazy Cable Internet.






"Ken Blake" wrote in
message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says
it
cannot find server.


OK, I think I see your problem now. I missed it before. Read
below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot
find
the server.


Did you go to Tools | Accounts and add the name of the
newsgroup I
gave you there?

That's the wrong thing to do. That's where you need to put
the name
of the server, not the newsgroup. You've told it to look for
a
server called alt.comp.software.financial.quicken, and it's
telling
you it can't find that server. That's no surprise; there is
no such
server. Again, you need to get the name of a news server
(probably
from your
ISP) and put it there. Then once you've done that, you can
download
the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them,
and you
can then subscribe to it. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #13  
Old April 8th 05, 10:01 PM
PattiChati
external usenet poster
 
Posts: n/a
Default

Ken, - I FOUND IT!!! Yes, that was the news server. Wow - I sure am glad
my kids are grown and can't see everything you can get in a newsgroup!!
Even I blushed.
Ken, you have been great - how do you have the patience to work with someone
as dense as me. That was the Comcast site I was on and the server was
called newsgroups. I just looked for the word Quicken and nothing came up
in the search. I don't know what the alt.comp and all that means. But I am
where I need to be.Thank you so much for ALL your help. Thanks.
"Ken Blake" wrote in message
...
In ,
PattiChati typed:

My ISP is Comcast and they had an online help form. They got me on
their server - comcast.net.



I just went to the comcast site and found this page:
http://www.comcast.net/help/faq/inde...sSoftware17506

Is that the "online help form" you mean? If not, go there and follow the
instructions.

Note that their news server name is *not* comcast.net. It is
newsgroups.comcast.net.




But after all that, including having
the wrong password and all, there is nothing in that newsgroup about
the Quicken software.



Please don't mix up the name of the server with the name of the newsgroup.
You say "nothing in that newsgroup." Do you mean nothing on that *server*?
No, that's highly unlikely. Once you've set up the news account in Outlook
Express, download the list of newsgroups. Then scroll down to
alt.comp.software.financial.quicken and subscribe to it. That's the name
of the nesgroup you want on the server newsgroups.comcast.net.


But at least now I know how to do it. I don't
know how to actually find servers though, that is the only one they
had she said. Thanks again.



One news server is all any ISP provides, and is normally all you need.
You're not looking for additional servers, you're looking for *one*
newsgroup (the Quicken newsgroup) on the server your ISP provides.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I went to tools, accounts and tried to access ALL the servers they
had there and they all said "server cannot be found".


Nope, that's the wrong thing to do. You won't find the answer there.
You have to know the name of a new server before you do anything.
The answer isn't on your computer. Don't try to do anything with the
computer.
I called my
Internet and they said it wasn't their problem, they didn't have a
clue.


You're asking the wrong question. Call your ISP back. Do not ask them
about a problem. There is no problem. Ask them exactly this question:

"Do you provide a usenet news server for your customers?"

If they say yes, then ask this question:

"What is its name? Spell it, please."

Write down the answers to these questions, then post back for more
help. Also, tell me who your ISP is, please.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




I went to all the "help" sections in windows and Outlook and
IE and cannto find anything. I really appreciate your help Ken, and
if you have any other ideas I
would appreciate it, but otherwise, thank you very much. I just
must have a crazy Cable Internet.





"Ken Blake" wrote in message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says it
cannot find server.


OK, I think I see your problem now. I missed it before. Read below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot find
the server.


Did you go to Tools | Accounts and add the name of the newsgroup I
gave you there?

That's the wrong thing to do. That's where you need to put the name
of the server, not the newsgroup. You've told it to look for a
server called alt.comp.software.financial.quicken, and it's telling
you it can't find that server. That's no surprise; there is no such
server. Again, you need to get the name of a news server (probably
from your
ISP) and put it there. Then once you've done that, you can download
the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them, and you
can then subscribe to it. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup





  #14  
Old April 8th 05, 11:04 PM
Ken Blake
external usenet poster
 
Posts: n/a
Default

In ,
PattiChati typed:

Ken, - I FOUND IT!!! Yes, that was the news server.



Great, glad to hear it!


Wow - I sure
am glad my kids are grown and can't see everything you can get
in a
newsgroup!! Even I blushed.



LOL! Yes, there are newsgroups on *many* different subjects.


Ken, you have been great - how do you have the patience to work
with
someone as dense as me.



You're not dense, Patti, you're just unfamiliar with the correct
terminolgy, so it makes things harder for you. The more you
learn, the more familiar you get with the language and the easier
new things will become.


That was the Comcast site I was on and the
server was called newsgroups. I just looked for the word
Quicken and
nothing came up in the search. I don't know what the alt.comp
and
all that means. But I am where I need to be.Thank you so much
for
ALL your help. Thanks.



You're welcome. Glad to have helped.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


"Ken Blake"
wrote in message
...
In ,
PattiChati typed:

My ISP is Comcast and they had an online help form. They got
me on
their server - comcast.net.



I just went to the comcast site and found this page:
http://www.comcast.net/help/faq/inde...sSoftware17506

Is that the "online help form" you mean? If not, go there and
follow
the instructions.

Note that their news server name is *not* comcast.net. It is
newsgroups.comcast.net.




But after all that, including having
the wrong password and all, there is nothing in that
newsgroup about
the Quicken software.



Please don't mix up the name of the server with the name of
the
newsgroup. You say "nothing in that newsgroup." Do you mean
nothing
on that *server*? No, that's highly unlikely. Once you've set
up the
news account in Outlook Express, download the list of
newsgroups.
Then scroll down to alt.comp.software.financial.quicken and
subscribe to it. That's the name of the nesgroup you want on
the
server newsgroups.comcast.net.
But at least now I know how to do it. I don't
know how to actually find servers though, that is the only
one they
had she said. Thanks again.



One news server is all any ISP provides, and is normally all
you
need. You're not looking for additional servers, you're
looking for
*one* newsgroup (the Quicken newsgroup) on the server your ISP
provides. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



"Ken Blake" wrote in
message
...
In ,
PattiChati typed:

I went to tools, accounts and tried to access ALL the
servers they
had there and they all said "server cannot be found".


Nope, that's the wrong thing to do. You won't find the
answer
there. You have to know the name of a new server before you
do
anything. The answer isn't on your computer. Don't try to do
anything with the computer.
I called my
Internet and they said it wasn't their problem, they didn't
have a
clue.


You're asking the wrong question. Call your ISP back. Do not
ask
them about a problem. There is no problem. Ask them exactly
this
question: "Do you provide a usenet news server for your
customers?"

If they say yes, then ask this question:

"What is its name? Spell it, please."

Write down the answers to these questions, then post back
for more
help. Also, tell me who your ISP is, please.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




I went to all the "help" sections in windows and Outlook
and
IE and cannto find anything. I really appreciate your help
Ken,
and if you have any other ideas I
would appreciate it, but otherwise, thank you very much. I
just
must have a crazy Cable Internet.





"Ken Blake" wrote in
message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it
says it
cannot find server.


OK, I think I see your problem now. I missed it before.
Read
below
wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it
cannot find
the server.


Did you go to Tools | Accounts and add the name of the
newsgroup
I gave you there?

That's the wrong thing to do. That's where you need to put
the
name of the server, not the newsgroup. You've told it to
look
for a server called alt.comp.software.financial.quicken,
and
it's telling you it can't find that server. That's no
surprise;
there is no such server. Again, you need to get the name
of a
news server (probably from your
ISP) and put it there. Then once you've done that, you can
download the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them,
and
you can then subscribe to it. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



  #15  
Old April 9th 05, 12:14 AM
Mike Hall \(MS-MVP\)
external usenet poster
 
Posts: n/a
Default

Patti

Click on this link for a Quicken forum

http://intuit.forums.liveworld.com/i...a?categoryID=1

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"PattiChati" wrote in message
...
Ken, - I FOUND IT!!! Yes, that was the news server. Wow - I sure am
glad my kids are grown and can't see everything you can get in a
newsgroup!! Even I blushed.
Ken, you have been great - how do you have the patience to work with
someone as dense as me. That was the Comcast site I was on and the server
was called newsgroups. I just looked for the word Quicken and nothing
came up in the search. I don't know what the alt.comp and all that means.
But I am where I need to be.Thank you so much for ALL your help. Thanks.
"Ken Blake" wrote in message
...
In ,
PattiChati typed:

My ISP is Comcast and they had an online help form. They got me on
their server - comcast.net.



I just went to the comcast site and found this page:
http://www.comcast.net/help/faq/inde...sSoftware17506

Is that the "online help form" you mean? If not, go there and follow the
instructions.

Note that their news server name is *not* comcast.net. It is
newsgroups.comcast.net.




But after all that, including having
the wrong password and all, there is nothing in that newsgroup about
the Quicken software.



Please don't mix up the name of the server with the name of the
newsgroup. You say "nothing in that newsgroup." Do you mean nothing on
that *server*? No, that's highly unlikely. Once you've set up the news
account in Outlook Express, download the list of newsgroups. Then scroll
down to alt.comp.software.financial.quicken and subscribe to it. That's
the name of the nesgroup you want on the server newsgroups.comcast.net.


But at least now I know how to do it. I don't
know how to actually find servers though, that is the only one they
had she said. Thanks again.



One news server is all any ISP provides, and is normally all you need.
You're not looking for additional servers, you're looking for *one*
newsgroup (the Quicken newsgroup) on the server your ISP provides.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



"Ken Blake" wrote in message
...
In ,
PattiChati typed:

I went to tools, accounts and tried to access ALL the servers they
had there and they all said "server cannot be found".


Nope, that's the wrong thing to do. You won't find the answer there.
You have to know the name of a new server before you do anything.
The answer isn't on your computer. Don't try to do anything with the
computer.
I called my
Internet and they said it wasn't their problem, they didn't have a
clue.


You're asking the wrong question. Call your ISP back. Do not ask them
about a problem. There is no problem. Ask them exactly this question:

"Do you provide a usenet news server for your customers?"

If they say yes, then ask this question:

"What is its name? Spell it, please."

Write down the answers to these questions, then post back for more
help. Also, tell me who your ISP is, please.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




I went to all the "help" sections in windows and Outlook and
IE and cannto find anything. I really appreciate your help Ken, and
if you have any other ideas I
would appreciate it, but otherwise, thank you very much. I just
must have a crazy Cable Internet.





"Ken Blake" wrote in message
...
In ,
PattiChati typed:

Wow - I have tried accessing several newsgroups and it says it
cannot find server.


OK, I think I see your problem now. I missed it before. Read below


wrote in message
...
In ,
PattiChati typed:

I added the newsgroup through tools but it says it cannot find
the server.


Did you go to Tools | Accounts and add the name of the newsgroup I
gave you there?

That's the wrong thing to do. That's where you need to put the name
of the server, not the newsgroup. You've told it to look for a
server called alt.comp.software.financial.quicken, and it's telling
you it can't find that server. That's no surprise; there is no such
server. Again, you need to get the name of a news server (probably
from your
ISP) and put it there. Then once you've done that, you can download
the list of newsgroups that server carries.
Alt.comp.software.financial.quicken should be one of them, and you
can then subscribe to it. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup







 




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