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Activation
I have a Client who has not activated Windows within the 28 days and has
lost the Windows XP CD. I have, of course, advised him that he needs to get a Windows XP CD. Can he use the code on this CD to activate or does he have to re-install from scratch? Obviously there is a great advantage in avoiding re-installing. Regards. Bill Ridgeway Computer Solutions |
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In ,
Bill Ridgeway had this to say: My reply is at the bottom of your sent message: I have a Client who has not activated Windows within the 28 days and has lost the Windows XP CD. I have, of course, advised him that he needs to get a Windows XP CD. Can he use the code on this CD to activate or does he have to re-install from scratch? Obviously there is a great advantage in avoiding re-installing. Regards. Bill Ridgeway Computer Solutions I am not 100% certain but I BELIEVE that without serious work you'll need to re-install. When you boot it does it go straight to shut down? Or is it well enough designed to go to the activation screen only? (I've never let one run out.) As for the CD contact the OEM (or Microsoft if that's where the disk came from) about getting a replacement. They're usually only a few bucks to get so long as he at least has the original order number or what the company requires for verification. Galen -- Signature changed for a moment of silence. Rest well Alex and we'll see you on the other side. |
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On Fri, 8 Apr 2005 08:52:12 +0100, Bill Ridgeway wrote:
I have a Client who has not activated Windows within the 28 days and has lost the Windows XP CD. I have, of course, advised him that he needs to get a Windows XP CD. Can he use the code on this CD to activate or does he have to re-install from scratch? Obviously there is a great advantage in avoiding re-installing. Regards. Bill Ridgeway Computer Solutions Putting aside the missing CD issue... If the client starts the system in Safe Mode, he should be able to activate the current installation over the phone. The code needed to do this is not the same as the 25 character product key. It's a long, long series of characters that is generated during the activation process. There are some new activation rules regarding OEM CDs installed on changed hardware. If there is a new motherboard on an otherwise original HP, for example, this system would fall under the new rules (required phone activation). I haven't studied the particulars of the new rules yet but suspect that the 25 character product key may be needed for that type of scenario. -- Sharon F MS-MVP ~ Windows Shell/User |
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In ,
Bill Ridgeway typed: I have a Client who has not activated Windows within the 28 days and has lost the Windows XP CD. I have, of course, advised him that he needs to get a Windows XP CD. If his was a retail version, he should be able to get it replaced. See http://support.microsoft.com/default.aspx?scid=kb;[ln];326246. But if it was an OEM version, Microsoft won't support it and he's probably out of luck, and will have to buy a new one. However it doesn't hurt to try asking the OEM he bought it from if they can replace it. Can he use the code on this CD to activate If the CD is the same type (Home vs. Professional; Retail vs. OEM; Full vs Upgrade), yes. -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup or does he have to re-install from scratch? Obviously there is a great advantage in avoiding re-installing. Regards. Bill Ridgeway Computer Solutions |
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"Bill Ridgeway" wrote:
I have a Client who has not activated Windows within the 28 days and has lost the Windows XP CD. I have, of course, advised him that he needs to get a Windows XP CD. Can he use the code on this CD to activate or does he have to re-install from scratch? Obviously there is a great advantage in avoiding re-installing. Regards. Bill Ridgeway Computer Solutions The CD should not be required for Activation. The critical component, insofar as the license is concerned, is the Product Key and not the CD disk. If his Windows XP is an OEM version (came bundled with a new PC) then the Product Key should be on a label affixed to the outside of the computer case, often on the rear or the bottom. If it is a retail version then the product key was in the package with the CD. However in either case if the Windows XP was installed and usable for the past 30 days then the product key must have been entered correctly at the time of installation/first startup. You can determine the product key used to install Windows XP with the following utilities: Windows XP Product Key finder: http://www.webtree.ca/windowsxp/keyfinder.exe Magic Jelly Bean key finder: http://www.magicaljellybean.com/keyfinder.shtml Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
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In ,
Bill Ridgeway respectfully replied ;-) I have a Client who has not activated Windows within the 28 days and has lost the Windows XP CD. I have, of course, advised him that he needs to get a Windows XP CD. Can he use the code on this CD to activate or does he have to re-install from scratch? Obviously there is a great advantage in avoiding re-installing. to Regards. Bill Ridgeway Computer Solutions The XP CD is not really the important part of the problem. The Product Key that was located on the back of Green or Blue presentation folder where the retail XP CD was presented or the label on the shrink-wrap for the non-vendor OEM versions is the important part, that is where the Product Key is located. If the original folders or labels are not found, the options are limited to the version purchased. If the version was OEM, it is very likely they will be out of luck obtaining the PK from the vendor that sold them the OEM version. Retail purchases can get a new product key if they have proof of purchase documentation from MS. If the clients situation warrants desperate measures, Google for solutions. Use this link to bring system back to MS complicense. -- Michael Stevens MS-MVP XP http://www.michaelstevenstech.com For a better newsgroup experience. Setup a newsreader. http://www.michaelstevenstech.com/ou...snewreader.htm |
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