windows installer trying to find a program

Ramesh, that did it!!!! I can't thank you enough!!!!! great work!!!

"Ramesh, MS-MVP" wrote:

Hi TJM,

Install Windows Installer Cleanup Utility once. To launch the utility, type
this in Start, Run:

"%Programfiles%\Windows Installer Clean Up\msicuu.exe"

Remove the offending entry from the listing.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"TJM" wrote in message
...
Ramesh, is it possible for us to get on a phone call together? I am missing
something here. maybe my windows installer is not working. when i click on
the utilities,it seems to either install it or uninstall it. basically the
same info as below. maybe if you or someone can walk me through a few steps
on my PC, that would help. Thank you!

"TJM" wrote:

You're welcome TJM.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"TJM" wrote in message
...
Ramesh, that did it!!!! I can't thank you enough!!!!! great work!!!

"Ramesh, MS-MVP" wrote:

Hi TJM,

Install Windows Installer Cleanup Utility once. To launch the utility,
type
this in Start, Run:

"%Programfiles%\Windows Installer Clean Up\msicuu.exe"

Remove the offending entry from the listing.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Dear Ramesh,
You are a life saver. I have been pulling my hair having the same problem
that TJM was having. After I removed PhotoGallery using the Windows
Installer Utility, my Nero program worked just fine. Thanks a million!!!

TJM, I hope it all worked out for you too.

Willow in Hawaii

"Ramesh, MS-MVP" wrote:

Did you remove "Photo Gallery" using the Windows Installer Cleanup utility?

See also:

"Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ page:

http://www.microsoft.com/windows2000...t/msi_faq.mspx

You can then remove the installer information of the application (Photo
Gallery) using Windows Installer Cleanup utility.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"TJM" wrote in message
...
I was not able to determine an action to take for your response. I did run
the MS installer clean up utility suggested by the previous reply and that
did not help. any specific suggestions. I am not a highly technical user.
thank you!!!

"Ramesh, MS-MVP" wrote:

Windows Installer Team Blog : Windows Installer Appears Every Time a
Program
is Started:
http://blogs.msdn.com/windows_instal...05/525213.aspx

Windows Installer Team Blog : "Stop Installation Idiocy" PCWorld's Hassle
Free PC article:
http://blogs.msdn.com/windows_instal...01/486587.aspx

Frequently Asked Questions About Windows Installer:
http://www.microsoft.com/windows2000...t/msi_faq.mspx

Installation-On-Demand:
http://msdn.microsoft.com/library/de..._on_demand.asp

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"TJM" wrote in message
...
every time I turn on my PC (running XP professional), windows installer
trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message
comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming
for
me. any suggestions to get it to stop this will be much appreciated.
Thank
you!

Glad that helped. And thanks for letting me know, Willow.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Willow M." Willow wrote in message
...
Dear Ramesh,
You are a life saver. I have been pulling my hair having the same problem
that TJM was having. After I removed PhotoGallery using the Windows
Installer Utility, my Nero program worked just fine. Thanks a million!!!

TJM, I hope it all worked out for you too.

Willow in Hawaii

"Ramesh, MS-MVP" wrote:

Did you remove "Photo Gallery" using the Windows Installer Cleanup
utility?

See also:

"Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand
installation?"
in the FAQ page:

http://www.microsoft.com/windows2000...t/msi_faq.mspx

You can then remove the installer information of the application (Photo
Gallery) using Windows Installer Cleanup utility.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

This was really helpful, but the solution offered was a way to make the
problem go away,
not a way to fix the problem.
The real problem is that somehow the PhotoGallery.msi file location has been
lost or corrupted. PhotoGallery is a module that comes with HP printers and
multifunction devices on the install CD. It works with the Hp Image Zone
application. If you don't use HP IZ, then you're OK wih the fix described.
If you do, you might want to find your HP printer install disk and direct
Windows Installer to the PhotoGallery.msi file you will find when you browse
that disk.

"Ramesh, MS-MVP" wrote:

Glad that helped. And thanks for letting me know, Willow.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Willow M." Willow wrote in message
...
Dear Ramesh,
You are a life saver. I have been pulling my hair having the same problem
that TJM was having. After I removed PhotoGallery using the Windows
Installer Utility, my Nero program worked just fine. Thanks a million!!!

TJM, I hope it all worked out for you too.

Willow in Hawaii

"Ramesh, MS-MVP" wrote:

Did you remove "Photo Gallery" using the Windows Installer Cleanup
utility?

See also:

"Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand
installation?"
in the FAQ page:

http://www.microsoft.com/windows2000...t/msi_faq.mspx

You can then remove the installer information of the application (Photo
Gallery) using Windows Installer Cleanup utility.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Ramesh,

I hope you read this. I'm trying to install some software for my Ipod and
when it is configuring photo gallery it errors out asking for a disk for
photo gallery msi. I installed your software windows clean up and deleted
photo gallery and retried the ipod program and now it is looking for photo
gallery and stops there. I did a restore to get it back now I'm back where I
started from.
Do you have any ideas?
Thanks for your help.

Tom




"Ramesh, MS-MVP" wrote:

Hi TJM,

Install Windows Installer Cleanup Utility once. To launch the utility, type
this in Start, Run:

"%Programfiles%\Windows Installer Clean Up\msicuu.exe"

Remove the offending entry from the listing.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"TJM" wrote in message
...
Ramesh, is it possible for us to get on a phone call together? I am missing
something here. maybe my windows installer is not working. when i click on
the utilities,it seems to either install it or uninstall it. basically the
same info as below. maybe if you or someone can walk me through a few steps
on my PC, that would help. Thank you!

"TJM" wrote:

I finally found an answer. If you are using a HP printer, use the install
disk and go to the setup directory. The photo gallery will be reinstalled and
you won't get the message when you reboot. If you don't have a disk, try
going to the HP site to find the file you need.

"Carey Frisch [MVP]" wrote:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default...b;en-us;290301

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"TJM" wrote:

| every time I turn on my PC (running XP professional), windows installer trys
| to install a program called Photo Gallery. it ties up my PC for 15-20
| minutes if I don't cancel it out 3 times immedialtely after the message comes
| on the screen. It eventually after 20 minutes or so asks for the Photo
| Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
| Gallery on my PC to delete it. this is very annoying and time consuming for
| me. any suggestions to get it to stop this will be much appreciated. Thank
| you!

Did you ever resolve this issue? I'm having the same problem and it's
driving me nuts. Tell me how and the simplest way to do this again; I still
haven't been able to make this stop. Thanks, gotgr8kids


"TJM" wrote:

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

Did you use the install disk for the HP printer? And the photo gallery is
reinstalled from the printer installation disk? Help, this is driving me
nuts.
Thanks, gotgr8kids

"jwsmooth" wrote:

I finally found an answer. If you are using a HP printer, use the install
disk and go to the setup directory. The photo gallery will be reinstalled and
you won't get the message when you reboot. If you don't have a disk, try
going to the HP site to find the file you need.

"Carey Frisch [MVP]" wrote:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default...b;en-us;290301

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"TJM" wrote:

| every time I turn on my PC (running XP professional), windows installer trys
| to install a program called Photo Gallery. it ties up my PC for 15-20
| minutes if I don't cancel it out 3 times immedialtely after the message comes
| on the screen. It eventually after 20 minutes or so asks for the Photo
| Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
| Gallery on my PC to delete it. this is very annoying and time consuming for
| me. any suggestions to get it to stop this will be much appreciated. Thank
| you!

"donaldpaga" wrote:

This was really helpful, but the solution offered was a way to make the
problem go away,
not a way to fix the problem.
The real problem is that somehow the PhotoGallery.msi file location has been
lost or corrupted. PhotoGallery is a module that comes with HP printers and
multifunction devices on the install CD. It works with the Hp Image Zone
application. If you don't use HP IZ, then you're OK wih the fix described.
If you do, you might want to find your HP printer install disk and direct
Windows Installer to the PhotoGallery.msi file you will find when you browse
that disk.


Donald - that is the exact issue I'm having!! - I like my HP image zone but
can't get it to work anymore becasue of this photogallery.msi business.
However, i did what you suggested directing the installer to the
photogallery.msi file on teh cd rom but it still doesn't work. I contacted
HP but they're no help either. I'm sure that it all has something to do with
when I installed a new DVD recorder and I installed NERO that came with it.
It must have screwed things up with the file associations and even thought I
unistalled nero the problem remains.

I have spent the whole day trying to fix the same problem. I am unable to
access my HP Image Zone and I cannot get the durn thing to go away! I too
tried to find a file named Photo Gallery to delete it without having any
success finding the file. I had purchased and installed a new program
called Reg Cure this morning. It scanned my computer files and found more
than 1000 errors on my computer After I hit fix errors this monster (Photo
Gallery) showed up on my screen. I have written to be reimbursed for that
program as I removed it from my computer. It is really working on my last
nerve. Have you found a way to fix this? JAB
"TJM" wrote:

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

Reg Cure HMmmmm. Do not use any reg tools. It can create many problems (you are seeing one of them) and by trying to clean the Registry you will not gain anything at all.

Meanwhile see the following.

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JAB" wrote in message ...
I have spent the whole day trying to fix the same problem. I am unable to
access my HP Image Zone and I cannot get the durn thing to go away! I too
tried to find a file named Photo Gallery to delete it without having any
success finding the file. I had purchased and installed a new program
called Reg Cure this morning. It scanned my computer files and found more
than 1000 errors on my computer After I hit fix errors this monster (Photo
Gallery) showed up on my screen. I have written to be reimbursed for that
program as I removed it from my computer. It is really working on my last
nerve. Have you found a way to fix this? JAB
"TJM" wrote:

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

I'm glad i check this posting before purchasing Reg Cure. i got the error
1772 when installing a sample test from the AICPA website; I was just about
to purchase Reg Cure, but instead i decided to check the microsoft website
and found this postings. I downloaded the Windows Installer Cleanup Utility
like you recommended, removed the problem, reinstalled my sample test files,
and i saved $30. :-)
Thanks!!

"Peter Foldes" wrote:

Reg Cure HMmmmm. Do not use any reg tools. It can create many problems (you are seeing one of them) and by trying to clean the Registry you will not gain anything at all.

Meanwhile see the following.

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JAB" wrote in message ...
I have spent the whole day trying to fix the same problem. I am unable to
access my HP Image Zone and I cannot get the durn thing to go away! I too
tried to find a file named Photo Gallery to delete it without having any
success finding the file. I had purchased and installed a new program
called Reg Cure this morning. It scanned my computer files and found more
than 1000 errors on my computer After I hit fix errors this monster (Photo
Gallery) showed up on my screen. I have written to be reimbursed for that
program as I removed it from my computer. It is really working on my last
nerve. Have you found a way to fix this? JAB
"TJM" wrote:

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

"TJM" wrote:

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!

Thanks for posting this problem. I've been having the SAME annoying problem
for months now...finally I was able to fix it. (The Windows Install Clean Up
program worked for me.) Thanks for the solution!
C

"TJM" wrote:

every time I turn on my PC (running XP professional), windows installer trys
to install a program called Photo Gallery. it ties up my PC for 15-20
minutes if I don't cancel it out 3 times immedialtely after the message comes
on the screen. It eventually after 20 minutes or so asks for the Photo
Gallery disk. I do not have a Photo Gallery disk. I can not find Photo
Gallery on my PC to delete it. this is very annoying and time consuming for
me. any suggestions to get it to stop this will be much appreciated. Thank
you!