Print commands not transmitting to printer

I am running XP Professional SP2 with auto updates from Microsoft on a Dell
Inspiron 8500. The printer is a HP Laserjet 4 attached via LPT1 port.

The print command operates correctly but does not reach the printer.

I have checked the printer and cable and these work correctly on another
computer.

Troubleshooting through windows says everything is correct.

Every check says that the printer and port are correctly configured and
working correctly.

Online diagnostics from Dell confirms this result.

I have attached an old Epson dot matrix through LPT1 with the same result.
On startup, the printer is recognised but the print command does not reach
the printer.

I am left with the conclusion that something has happened in Windows.

? ? ? ?

"Les" wrote:

I am running XP Professional SP2 with auto updates from Microsoft on a Dell
Inspiron 8500. The printer is a HP Laserjet 4 attached via LPT1 port.

The print command operates correctly but does not reach the printer.

I have checked the printer and cable and these work correctly on another
computer.

Troubleshooting through windows says everything is correct.

Every check says that the printer and port are correctly configured and
working correctly.

Online diagnostics from Dell confirms this result.

I have attached an old Epson dot matrix through LPT1 with the same result.
On startup, the printer is recognised but the print command does not reach
the printer.

I am left with the conclusion that something has happened in Windows.

? ? ? ?

change the Dell bios on the system so it is not ECP.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"martino" wrote in message
...


"Les" wrote:

I am running XP Professional SP2 with auto updates from Microsoft on a
Dell
Inspiron 8500. The printer is a HP Laserjet 4 attached via LPT1 port.

The print command operates correctly but does not reach the printer.

I have checked the printer and cable and these work correctly on another
computer.

Troubleshooting through windows says everything is correct.

Every check says that the printer and port are correctly configured and
working correctly.

Online diagnostics from Dell confirms this result.

I have attached an old Epson dot matrix through LPT1 with the same
result.
On startup, the printer is recognised but the print command does not
reach
the printer.

I am left with the conclusion that something has happened in Windows.

? ? ? ?

Thank you Alan.

I have reset the bios to "Normal" and this has made no difference.

I then reset it to "Bi-directional" and this too has made no difference.

Previously, I tried reinstalling the printer and driver but this did not
rectify the problem either.

"Alan Morris [MSFT]" wrote:

change the Dell bios on the system so it is not ECP.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"martino" wrote in message
...


"Les" wrote:

I am running XP Professional SP2 with auto updates from Microsoft on a
Dell
Inspiron 8500. The printer is a HP Laserjet 4 attached via LPT1 port.

The print command operates correctly but does not reach the printer.

I have checked the printer and cable and these work correctly on another
computer.

Troubleshooting through windows says everything is correct.

Every check says that the printer and port are correctly configured and
working correctly.

Online diagnostics from Dell confirms this result.

I have attached an old Epson dot matrix through LPT1 with the same
result.
On startup, the printer is recognised but the print command does not
reach
the printer.

I am left with the conclusion that something has happened in Windows.

? ? ? ?