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HELP!!! Window XP (SP@) will not start.
I get the black screen with the 4 options, even if I select safe mode the
computer attempts to boot up then returns to the black screen with the same 4 options. |
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#2
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HELP!!! Window XP (SP@) will not start.
jr wrote:
I get the black screen with the 4 options, even if I select safe mode the computer attempts to boot up then returns to the black screen with the same 4 options. I'm sorry but you simply haven't given us enough information to get focused help. Post back with the missing details such as: 1. What version of XP you are using 2. Details about your computer: a. Approximate age b. If an OEM (HP, Dell, etc.) what make/model c. Desktop or laptop d. Amount of memory (RAM) e. Standalone or home networked machine or member of a domain (at work) 3. Recent history of the machine, including the virus/malware status. 4. If you think the machine was virus/malware-free, what programs (and versions) did you use to determine this? 5. The answer to The First Question Of Troubleshooting: what changed between the time things worked and the time they didn't? Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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