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Can't Open Control Panel or IE6



 
 
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  #1  
Old April 6th 04, 04:59 PM
JasperJazz
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Default Can't Open Control Panel or IE6

Hi y'all!

I am at a friend's house and trying to repair her computer. 2 days ago, she
found she was unable to open Internet Explorer or Control Panel. I came over
and ran Norton's and it found no viruses. I then ran Spy Bot and it found
203 incidences of Spyware which I then deleted. I went into msconfig and
unchecked all the entries that had to do with hijacking software, bogus
search engines and tool bars, etc. I turned off system restore so it would
remove all incidences of that mess that was saved on the computer. I also
ran chkdsk /f and it didnt find any disk errors.

Her installed executable programs work and she can use Outlook Express and
Mirc as far as the internet. But when I right click on START and left click
on EXPLORE, Windows Explorer does not open. It doesn't open when I click on
the blue e for internet explorer or when I click on Control Panel. (was
trying to get to add/remove programs) I thought, perhaps that the icon file
was corrupted so I went to start/run and typed in ieexplore.exe and it still
wouldnt open.

She does not, of course, want to use her restore disk and lose everything.
This is a fairly new HP Laptop running Windows XP Home.

Any suggestions?

Thanks~!
Mary


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  #2  
Old April 6th 04, 05:02 PM
stewart20love
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Default Can't Open Control Panel or IE6

i have having the same problem my husband swore i had downloaded a virus as well but it shows none ..... i cant get into any of my icons on my desktop except aol and yahoo and any of the games. no my document my pictures my computer not even my recycle bin
. help help help
  #3  
Old April 7th 04, 08:54 AM
jgavers
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Default Can't Open Control Panel or IE6

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.
  #4  
Old April 7th 04, 09:20 AM
jgavers
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Default Can't Open Control Panel or IE6

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.
  #5  
Old April 7th 04, 09:29 AM
RF
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Default Can't Open Control Panel or IE6

Same here....recent event no solution yet....You are not alone
  #6  
Old April 7th 04, 09:49 AM
RF
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Default Can't Open Control Panel or IE6

Same here....recent event no solution yet....You are not alone
  #7  
Old April 7th 04, 10:49 AM
jgavers
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Default Can't Open Control Panel or IE6

Everything will work fine if your restart in Safe Mode with Networking. You do this by pressing F8 when starting the computer and then selecting Safe Mode with Networking. Until someone finds a solution to this problem I'm having my friend use Safe Mode.
I'm hoping a reformat and reinstall will not be needed.
  #8  
Old April 7th 04, 11:14 AM
jgavers
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Default Can't Open Control Panel or IE6

Everything will work fine if your restart in Safe Mode with Networking. You do this by pressing F8 when starting the computer and then selecting Safe Mode with Networking. Until someone finds a solution to this problem I'm having my friend use Safe Mode.
I'm hoping a reformat and reinstall will not be needed.
  #9  
Old April 7th 04, 12:08 PM
jgavers
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Default Can't Open Control Panel or IE6

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.
  #10  
Old April 7th 04, 12:41 PM
RF
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Default Can't Open Control Panel or IE6

Same here....recent event no solution yet....You are not alone
  #11  
Old April 7th 04, 03:22 PM
jgavers
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Default Can't Open Control Panel or IE6

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.
  #12  
Old April 7th 04, 03:58 PM
RF
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Default Can't Open Control Panel or IE6

Same here....recent event no solution yet....You are not alone
  #13  
Old April 7th 04, 07:33 PM
jgavers
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Default Can't Open Control Panel or IE6

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.
  #14  
Old April 7th 04, 07:59 PM
jgavers
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Default Can't Open Control Panel or IE6

I am having the same exact problems on a friend's pc. Everything works in Safe Mode, but not in Normal Startup. I have tried everything I can think of. If you find the answer to this problem, please post the solution. Thanks.
  #15  
Old April 7th 04, 08:02 PM
RF
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Default Can't Open Control Panel or IE6

Same here....recent event no solution yet....You are not alone
 




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