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Safely Remove Hardware not working properly after trojan restore



 
 
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Old February 14th 10, 01:51 PM posted to microsoft.public.windowsxp.newusers
Jim[_19_]
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Posts: 95
Default Safely Remove Hardware not working properly after trojan restore

I keep an identical hard drive to my C: drive in an external tray, and
once a week do a CLONE of the C drive to restore computer after
malware, and it has saved me at least 4 times in the past. I use
Acronis backup, which has always worked perfectly for me before.

I had to do a system restore using the clone disk, but as I was very
tired at the time
think I missed a step using Acronis, and anyhow my Windows has not
been performing correctly in a few areas.

1) The SAFELY REMOVE HARDWARE icon in system tray no longer lists the
hard disc drives, only USB items. My Thinkpad laptop has removable
tray with floppy, 2nd hard drive, CD Rom, and you could switch them
out after using the Safely Remove Hardware icon and disabling that
particular drive. Well, it no longer even shows the other items, even
though they are shown in Control panel Disk Management section.

And, when I first booted up after the restore, all the hardware
re-installed itself and the drivers, and it kept saying that the IDE
Controllers needed to be installed, but they could not find the
drivers. If you go to Hardware manager, all hard drives show normal,
BUT, under OTHER DEVICES two IDE controllers are shown with yellow
question marks. And, every time you boot up the Found New Hardware
wizard starts up twice, once for each non-existent controller.

The above is my main problem.

2) when you shut down the laptop, before XP would exit normally, and
shut the computer down completely. Now, you get a screen from XP
saying "you may now turn off the computer", and you have to push the
power button to turn the thing off.

I updated all drivers from the Lenovo site, but I suspect the two
extra IDE controllers are screwing things up. I tried to uninstall
them, but the wizard keeps coming back trying to install them, and can
never find the drivers no matter where I tell it to look (system
32\drivers), etc.

Would anyone have any ideas on how I can fix these problems, so I
don't have to do a complete reinstall, which would take some doing.

Jim

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