Trusteer

When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without me
asking for it, I uninstalled it. That seemed to work at my end, but I
then got an alert with several choices, of which I clicked "uninstall
anyway". I then got another asking me to enter some wiggly onscreen
writing to get onto their site. I cancelled, so it did not uninstall.
I am not very tech savvy, but could anyone explain simply how the makers
of a product can defend it from being uninstalled?
--
Myth, after all, is what we believe naturally. History is what we must
painfully learn and struggle to remember. -Albert Goldman

Maybe this helps?
http://www.trusteer.com/support/unin...roubleshooting
"We have a special utility that safely removes Rapport from
your computer - for downloading the utility, please fill out
the following form. You will automatically receive an email
with the download link for the utility."

"Martin Edwards" wrote in message
...
When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without me
asking for it, I uninstalled it. That seemed to work at my end, but I
then got an alert with several choices, of which I clicked "uninstall
anyway". I then got another asking me to enter some wiggly onscreen
writing to get onto their site. I cancelled, so it did not uninstall. I
am not very tech savvy, but could anyone explain simply how the makers
of a product can defend it from being uninstalled?
--
Myth, after all, is what we believe naturally. History is what we must
painfully learn and struggle to remember. -Albert Goldman

On Wed, 14 Feb 2018 10:40:28 +0200, "Live" wrote:

Maybe this helps?
http://www.trusteer.com/support/unin...roubleshooting
"We have a special utility that safely removes Rapport from
your computer - for downloading the utility, please fill out
the following form. You will automatically receive an email
with the download link for the utility."

THAT is the kind of a post that makes ME say

"KISS my ass"..

On Wed, 14 Feb 2018 07:55:02 +0000, Martin Edwards
wrote:

When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded

http://www.trusteer.com/support/unin...roubleshooting

Martin Edwards wrote:
When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without me
asking for it, I uninstalled it. That seemed to work at my end, but I
then got an alert with several choices, of which I clicked "uninstall
anyway". I then got another asking me to enter some wiggly onscreen
writing to get onto their site. I cancelled, so it did not uninstall. I
am not very tech savvy, but could anyone explain simply how the makers
of a product can defend it from being uninstalled?

https://en.wikipedia.org/wiki/Trusteer_Rapport

"Financial institutions offer the software free of charge with a
view to making online banking safer for customers."

That's probably where it came from, a bank.

Think back to all the software you got from the bank,
to remember installing that. Maybe if you visited the bank
with Internet Explorer, they used an ActiveX method to
get some software onto the computer ?

Paul

Maybe you don't realize that you posted the same link.
So "KISS my ass"..

wrote in message
...
On Wed, 14 Feb 2018 07:55:02 +0000, Martin Edwards
wrote:

When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded

http://www.trusteer.com/support/unin...roubleshooting

On 14/02/2018 13:40, Live wrote:
Maybe you don't realize that you posted the same link.
So "KISS my ass"..

Actually he prefers to suck your cock. He is our known SteveGG who
works for that Charity that abuses young boys.


wrote in message
...
On Wed, 14 Feb 2018 07:55:02 +0000, Martin Edwards
wrote:

When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded

http://www.






--
With over 600 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

On 2/14/2018 1:03 PM, Paul wrote:
Martin Edwards wrote:
When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without
me asking for it, I uninstalled it. That seemed to work at my end,
but I then got an alert with several choices, of which I clicked
"uninstall anyway". I then got another asking me to enter some wiggly
onscreen writing to get onto their site. I cancelled, so it did not
uninstall. I am not very tech savvy, but could anyone explain simply
how the makers of a product can defend it from being uninstalled?

https://en.wikipedia.org/wiki/Trusteer_Rapport

"Financial institutions offer the software free of charge with a
view to making online banking safer for customers."

That's probably where it came from, a bank.

Think back to all the software you got from the bank,
to remember installing that. Maybe if you visited the bank
with Internet Explorer, they used an ActiveX method to
get some software onto the computer ?

Paul

Thanks. Now I think about it, that may be a reason, but why can I just
not uninstall it from Control Panel?

--
Myth, after all, is what we believe naturally. History is what we must
painfully learn and struggle to remember. -Albert Goldman

Martin Edwards wrote:
On 2/14/2018 1:03 PM, Paul wrote:
Martin Edwards wrote:
When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without
me asking for it, I uninstalled it. That seemed to work at my end,
but I then got an alert with several choices, of which I clicked
"uninstall anyway". I then got another asking me to enter some wiggly
onscreen writing to get onto their site. I cancelled, so it did not
uninstall. I am not very tech savvy, but could anyone explain simply
how the makers of a product can defend it from being uninstalled?

https://en.wikipedia.org/wiki/Trusteer_Rapport

"Financial institutions offer the software free of charge with a
view to making online banking safer for customers."

That's probably where it came from, a bank.

Think back to all the software you got from the bank,
to remember installing that. Maybe if you visited the bank
with Internet Explorer, they used an ActiveX method to
get some software onto the computer ?

Paul

Thanks. Now I think about it, that may be a reason, but why can I just
not uninstall it from Control Panel?


Like other AV products, it has to be designed to be annoying.

Lots of AV programs have "cleanup" tools. The AV program
itself always has an uninstaller that gets triggered
by using "Programs and Features" and selecting Uninstall.
But generally, some services are left behind. Services
that apparently would not stop or shut down, when
asked nicely.

And there are always happy shiny pages like this one.
It has an uninstall description at the bottom of the page.
Notice it doesn't match what's happening to you (the
Captcha you were expected to answer).

http://www.trusteer.com/User-Guides/....1307/1361.htm

https://en.wikipedia.org/wiki/Captcha

Paul

On Wed, 14 Feb 2018 07:55:02 +0000, Martin Edwards wrote:

When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without me
asking for it, I uninstalled it. That seemed to work at my end, but I
then got an alert with several choices, of which I clicked "uninstall
anyway". I then got another asking me to enter some wiggly onscreen
writing to get onto their site. I cancelled, so it did not uninstall. I
am not very tech savvy, but could anyone explain simply how the makers
of a product can defend it from being uninstalled?

Perhaps if you had done a google search for it you might have learned
it's an IBM product designed to make banking more secure. It needed be
enabled under options in your web browser. Personally I would leave it
installed.

On 2/15/2018 8:19 AM, Paul wrote:
Martin Edwards wrote:
On 2/14/2018 1:03 PM, Paul wrote:
Martin Edwards wrote:
When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without
me asking for it, I uninstalled it. That seemed to work at my end,
but I then got an alert with several choices, of which I clicked
"uninstall anyway". I then got another asking me to enter some wiggly
onscreen writing to get onto their site. I cancelled, so it did not
uninstall. I am not very tech savvy, but could anyone explain simply
how the makers of a product can defend it from being uninstalled?

https://en.wikipedia.org/wiki/Trusteer_Rapport

"Financial institutions offer the software free of charge with a
view to making online banking safer for customers."

That's probably where it came from, a bank.

Think back to all the software you got from the bank,
to remember installing that. Maybe if you visited the bank
with Internet Explorer, they used an ActiveX method to
get some software onto the computer ?

Paul

Thanks. Now I think about it, that may be a reason, but why can I
just not uninstall it from Control Panel?


Like other AV products, it has to be designed to be annoying.

Lots of AV programs have "cleanup" tools. The AV program
itself always has an uninstaller that gets triggered
by using "Programs and Features" and selecting Uninstall.
But generally, some services are left behind. Services
that apparently would not stop or shut down, when
asked nicely.

And there are always happy shiny pages like this one.
It has an uninstall description at the bottom of the page.
Notice it doesn't match what's happening to you (the
Captcha you were expected to answer).

http://www.trusteer.com/User-Guides/....1307/1361.htm

https://en.wikipedia.org/wiki/Captcha

Paul

Thanks. I'll check with my bank. If they did download it, I may enable it.

--
Myth, after all, is what we believe naturally. History is what we must
painfully learn and struggle to remember. -Albert Goldman

On 2/15/2018 5:20 PM, Dave wrote:
On Wed, 14 Feb 2018 07:55:02 +0000, Martin Edwards wrote:

When I open Firefox, and only Firefox, I get an alert saying that
Trusteer has been downloaded but is disabled and please enable it.
Instinctively suspicious of anything that has been downloaded without me
asking for it, I uninstalled it. That seemed to work at my end, but I
then got an alert with several choices, of which I clicked "uninstall
anyway". I then got another asking me to enter some wiggly onscreen
writing to get onto their site. I cancelled, so it did not uninstall. I
am not very tech savvy, but could anyone explain simply how the makers
of a product can defend it from being uninstalled?

Perhaps if you had done a google search for it you might have learned
it's an IBM product designed to make banking more secure. It needed be
enabled under options in your web browser. Personally I would leave it
installed.

I may take your advice, but why the nose in the air?

--
Myth, after all, is what we believe naturally. History is what we must
painfully learn and struggle to remember. -Albert Goldman