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XP won't print to USB HP Deskjet 882c on Intel 875 board



 
 
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  #1  
Old August 15th 03, 03:21 AM
external usenet poster
 
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Default XP won't print to USB HP Deskjet 882c on Intel 875 board

Since this is a brand new chipset/board I assume this is
a compatibility issue that was never checked.

The printer works fine on my old AMD motherboard (AMD 761
chipset with USB 1.1), I just verified that.

I've tried everything, uninstalling, rebooting, etc...
Sometimes the USB Printing support doesn't even install
correctly (This device can not start, Code 10). Other
times everything looks ok, XP adds the printer drivers
ok, but as soon as I try to print (test page, Notepad,
anything) it pops up a little USB error window saying it
can not print.

I assume updated USB drivers are in the works?
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  #2  
Old August 15th 03, 11:59 AM
Eric Booth
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Default XP won't print to USB HP Deskjet 882c on Intel 875 board


na@na wrote in message ...
Since this is a brand new chipset/board I assume this is
a compatibility issue that was never checked.

The printer works fine on my old AMD motherboard (AMD 761
chipset with USB 1.1), I just verified that.

I've tried everything, uninstalling, rebooting, etc...
Sometimes the USB Printing support doesn't even install
correctly (This device can not start, Code 10). Other
times everything looks ok, XP adds the printer drivers
ok, but as soon as I try to print (test page, Notepad,
anything) it pops up a little USB error window saying it
can not print.

I assume updated USB drivers are in the works?


Make sure that USB is enabled in your BIOS and make sure from the HP web
site that you are using the XP driver. Also follow the HP instructions for
installation EXACTLY

Eric Booth


  #3  
Old August 16th 03, 07:24 PM
Cari \(MS-MVP\)
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Posts: n/a
Default XP won't print to USB HP Deskjet 882c on Intel 875 board

If this is a new board:

a) Did you do a Repair Installation of XP to ensure all the chipset changes
were correctly identified?

b) Did you install SP1 as the new board probably is USB2.0. Drivers for
USB2.0 are in SP1.

Cari
www.coribright.com

na@na wrote in message ...
Since this is a brand new chipset/board I assume this is
a compatibility issue that was never checked.

The printer works fine on my old AMD motherboard (AMD 761
chipset with USB 1.1), I just verified that.

I've tried everything, uninstalling, rebooting, etc...
Sometimes the USB Printing support doesn't even install
correctly (This device can not start, Code 10). Other
times everything looks ok, XP adds the printer drivers
ok, but as soon as I try to print (test page, Notepad,
anything) it pops up a little USB error window saying it
can not print.

I assume updated USB drivers are in the works?



 




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