"No connection to the Internet is available"

Just a couple of suggestions:

in internet explorer, under tools/internet
options/connections tab, is it set to never dial a
connection (not dial whenever a connection is not present)

Check your network card properties under device
manager.Under the power management tab, is it set
to "allow the computer to turn off this device to save
power". This could be causing it to shut down after a
period of inactivity. (also check the options in control
panel/power management.

-----Original Message-----
Hi, I am having intermittent Internet connectivity
problems. I use
Windows XP Home and have Comcast Cable for my ISP. I use
a D-Link router.
What happens is four or five times a day I get a message
that no connection
to the Internet is available, and it asks me if I want
to work offline or
try again. I always hit "try again", and all is fine for
a while. It seems
to occur after my computer sleeps, but not always.

This problem started when I tried networking with the XP
Network Wizard to
my old Windows 98SE computer, through the router, with
each computer having
direct access to the web. Although I followed the wizard
instructions, I was
never able to get networked enough so I could access my
other computer. And
after I did this, each time I restarted the XP computer,
I could not connect
to the web. I got that same message above and had to
hit "try again". So I
tried to delete this network. I started installing and
uninstalling network
things listed under Local Area Connection Properties at
random. That seemed
to fix the start-up connectivity problem, but, as stated
above, I still get
the "no connection to the Internet is available" message
four or five times
a day.

In my "Local Area Connection" "General" tab
"Properties" "Local Area
Connection Properties" "General" tab, it says:

"Connect using Intel(R) PRO/100 VE Network Connection"
(which I assume is my
NIC).

This is what I had checked below that:

"This connection uses the following items:

Client for Microsoft Networks
QoS Packet Scheduler
Service Advertising Protocol
File and Printer Sharing for Microsoft Networks
Network Monitor Driver
NWLink NetBIOS
NWlink IPX/SPX/NetBIOS Compatible Transport Proto...
Microsoft TCP/IP version 6
Internet Protocol (TCP/IP)"

When I first connected the computer, only three or four
of those were
checked. I have tried installing and uinistalling
various combinations of
the above, as well as "repairing", all with no luck. I
also have all
firewalls uninstalled, including the windows XP one.

Does anyone have any advice? Thanks!

Julie


.

"adrian916" wrote in message
...
Just a couple of suggestions:

in internet explorer, under tools/internet
options/connections tab, is it set to never dial a
connection (not dial whenever a connection is not present)


Right, this is how it is set.

Check your network card properties under device
manager.Under the power management tab, is it set
to "allow the computer to turn off this device to save
power". This could be causing it to shut down after a
period of inactivity. (also check the options in control
panel/power management.


Thanks Adrian, but I do not know how to find this. I think I may have set it
to do this at one time though, but I don't remember how I did it. I did find
the device manager under "System" in my control panel, but it did not have
this option. Do you know how I find this? Under power options, I have
hibernate turned off, but under the "hibernate" tab, I have it enabled.


-----Original Message-----
Hi, I am having intermittent Internet connectivity
problems. I use
Windows XP Home and have Comcast Cable for my ISP. I use
a D-Link router.
What happens is four or five times a day I get a message
that no connection
to the Internet is available, and it asks me if I want
to work offline or
try again. I always hit "try again", and all is fine for
a while. It seems
to occur after my computer sleeps, but not always.

This problem started when I tried networking with the XP
Network Wizard to
my old Windows 98SE computer, through the router, with
each computer having
direct access to the web. Although I followed the wizard
instructions, I was
never able to get networked enough so I could access my
other computer. And
after I did this, each time I restarted the XP computer,
I could not connect
to the web. I got that same message above and had to
hit "try again". So I
tried to delete this network. I started installing and
uninstalling network
things listed under Local Area Connection Properties at
random. That seemed
to fix the start-up connectivity problem, but, as stated
above, I still get
the "no connection to the Internet is available" message
four or five times
a day.

In my "Local Area Connection" "General" tab
"Properties" "Local Area
Connection Properties" "General" tab, it says:

"Connect using Intel(R) PRO/100 VE Network Connection"
(which I assume is my
NIC).

This is what I had checked below that:

"This connection uses the following items:

Client for Microsoft Networks
QoS Packet Scheduler
Service Advertising Protocol
File and Printer Sharing for Microsoft Networks
Network Monitor Driver
NWLink NetBIOS
NWlink IPX/SPX/NetBIOS Compatible Transport Proto...
Microsoft TCP/IP version 6
Internet Protocol (TCP/IP)"

When I first connected the computer, only three or four
of those were
checked. I have tried installing and uinistalling
various combinations of
the above, as well as "repairing", all with no luck. I
also have all
firewalls uninstalled, including the windows XP one.

Does anyone have any advice? Thanks!

Julie


.

device manager is available through control panel or by
right clicking "my computer" and choosing properties. In
the device manager list you should have "network
adaptors" listed. Your particular make/model should be
listed under this (expand the "+" button). If you right
click your particular adaptor and choose properties, this
is where you will find the power management tab. If it
doesn't appear, it probably means that your network card
doesn't have this feature, in which case you can rule
that out as a possible cause.

Other than that I'm not sure what else to suggest. Can
you do a system restore to a date before it started
happening ?(don't know how long ago it was), can you
connect this pc to the internet without the router, just
to eliminate the router as a cause? I'll have to have a
think about what else could cause it. Intermittent
problems are the worst.........!!

Adrian
-----Original Message-----

"adrian916" wrote
in message
...
Just a couple of suggestions:

in internet explorer, under tools/internet
options/connections tab, is it set to never dial a
connection (not dial whenever a connection is not
present)


Right, this is how it is set.

Check your network card properties under device
manager.Under the power management tab, is it set
to "allow the computer to turn off this device to save
power". This could be causing it to shut down after a
period of inactivity. (also check the options in
control
panel/power management.


Thanks Adrian, but I do not know how to find this. I
think I may have set it
to do this at one time though, but I don't remember how
I did it. I did find
the device manager under "System" in my control panel,
but it did not have
this option. Do you know how I find this? Under power
options, I have
hibernate turned off, but under the "hibernate" tab, I
have it enabled.


-----Original Message-----
Hi, I am having intermittent Internet connectivity
problems. I use
Windows XP Home and have Comcast Cable for my ISP. I
use
a D-Link router.
What happens is four or five times a day I get a
message
that no connection
to the Internet is available, and it asks me if I want
to work offline or
try again. I always hit "try again", and all is fine
for
a while. It seems
to occur after my computer sleeps, but not always.

This problem started when I tried networking with the
XP
Network Wizard to
my old Windows 98SE computer, through the router, with
each computer having
direct access to the web. Although I followed the
wizard
instructions, I was
never able to get networked enough so I could access
my
other computer. And
after I did this, each time I restarted the XP
computer,
I could not connect
to the web. I got that same message above and had to
hit "try again". So I
tried to delete this network. I started installing and
uninstalling network
things listed under Local Area Connection Properties
at
random. That seemed
to fix the start-up connectivity problem, but, as
stated
above, I still get
the "no connection to the Internet is available"
message
four or five times
a day.

In my "Local Area Connection" "General" tab
"Properties" "Local Area
Connection Properties" "General" tab, it says:

"Connect using Intel(R) PRO/100 VE Network Connection"
(which I assume is my
NIC).

This is what I had checked below that:

"This connection uses the following items:

Client for Microsoft Networks
QoS Packet Scheduler
Service Advertising Protocol
File and Printer Sharing for Microsoft Networks
Network Monitor Driver
NWLink NetBIOS
NWlink IPX/SPX/NetBIOS Compatible Transport Proto...
Microsoft TCP/IP version 6
Internet Protocol (TCP/IP)"

When I first connected the computer, only three or
four
of those were
checked. I have tried installing and uinistalling
various combinations of
the above, as well as "repairing", all with no luck. I
also have all
firewalls uninstalled, including the windows XP one.

Does anyone have any advice? Thanks!

Julie


.



.

wrote in message
...
device manager is available through control panel or by
right clicking "my computer" and choosing properties. In
the device manager list you should have "network
adaptors" listed. Your particular make/model should be
listed under this (expand the "+" button). If you right
click your particular adaptor and choose properties, this
is where you will find the power management tab. If it
doesn't appear, it probably means that your network card
doesn't have this feature, in which case you can rule
that out as a possible cause.

Other than that I'm not sure what else to suggest. Can
you do a system restore to a date before it started
happening ?(don't know how long ago it was), can you
connect this pc to the internet without the router, just
to eliminate the router as a cause? I'll have to have a
think about what else could cause it. Intermittent
problems are the worst.........!!

Adrian


Hi Adrian. Thanks! I found how to turn off the sleep function for the NIC
card. I didn't realize you could right-click it to find "Properties". So
hopefully this will solve the problem. I will report back later today and
let you guys know if it is working.

Julie

"Julie P." wrote in message
...
wrote in message
...
device manager is available through control panel or by
right clicking "my computer" and choosing properties. In
the device manager list you should have "network
adaptors" listed. Your particular make/model should be
listed under this (expand the "+" button). If you right
click your particular adaptor and choose properties, this
is where you will find the power management tab. If it
doesn't appear, it probably means that your network card
doesn't have this feature, in which case you can rule
that out as a possible cause.

Other than that I'm not sure what else to suggest. Can
you do a system restore to a date before it started
happening ?(don't know how long ago it was), can you
connect this pc to the internet without the router, just
to eliminate the router as a cause? I'll have to have a
think about what else could cause it. Intermittent
problems are the worst.........!!

Adrian


Hi Adrian. Thanks! I found how to turn off the sleep function for the NIC
card. I didn't realize you could right-click it to find "Properties". So
hopefully this will solve the problem. I will report back later today and
let you guys know if it is working.

Julie

hi, I came home tonight after my computer was sleeping all day, and when I
woke it up, it said once again "No connection to the Internet is available",
so I had to click "Try Again" to connect. So that solution above about the
power Management tab on my NIC did not work, apparently. I will now try
connecting without a router, to rule this out as a problem. I will report
back!

J.