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Malwarebytes disables internet connections
I am still stuck trying to make this Dimension E521 PC work. I gave
up on its Vista installation, and installed W7 Ultimate. The machine works just fine, except when I activate Malwarebytes of which I have tried two versions, 2.0.2.1012 and 2.0.4.1026. Both disable the internet connection (for both Internet Explorer and Google Chrome as well as Live Mail). If I disable Malwarebytes, the connection becomes just fine. And while the net is disabled, the wireless router connection (task bar) still says it is working, so I am still connected. If I disable Malware protection (in settings) I can connect with IE or Google fine. When I enable it, I lose the internet connection again. I am using a ZyXEL G-220.v3 wireless USB adapter. While the internet is disabled, if I connect a CAT5 from PC to router, the internet connection becomes enabled, and I can use IE or Google Chrome fine. But as I said earlier, my friend cannot use a CAT5 because of the distance between her Verizon router and her PC. I could really use a suggestion here please. I did not find any help through Google searching. Thanks Wei |
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Malwarebytes disables internet connections
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#4
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Malwarebytes disables internet connections
On Mon, 02 Mar 2015 08:38:42 -0500, Paul wrote:
wrote: I am still stuck trying to make this Dimension E521 PC work. I gave up on its Vista installation, and installed W7 Ultimate. The machine works just fine, except when I activate Malwarebytes of which I have tried two versions, 2.0.2.1012 and 2.0.4.1026. Both disable the internet connection (for both Internet Explorer and Google Chrome as well as Live Mail). If I disable Malwarebytes, the connection becomes just fine. And while the net is disabled, the wireless router connection (task bar) still says it is working, so I am still connected. If I disable Malware protection (in settings) I can connect with IE or Google fine. When I enable it, I lose the internet connection again. I am using a ZyXEL G-220.v3 wireless USB adapter. While the internet is disabled, if I connect a CAT5 from PC to router, the internet connection becomes enabled, and I can use IE or Google Chrome fine. But as I said earlier, my friend cannot use a CAT5 because of the distance between her Verizon router and her PC. I could really use a suggestion here please. I did not find any help through Google searching. Thanks Wei You can try these, but I really don't think it is going to help. I selected this article, because it has pictures. "Quick Fix for Networking Problems" https://kb.wisc.edu/page.php?id=6653#7vista netsh int ip reset reset.txt netsh winsock reset netsh advfirewall reset You should really be asking this question on the Malwarebytes forum. I just did this. Thanks for suggesting that. The thing is, AV people *never* explain how their stuff works. They have a code of honor, which states that they cannot and will not give hints that could help the malware writers. They will also not explain how the AV products of other companies work. What they can do for you, is provide workarounds. Which would include "update to our latest version", "here is a custom script for you to run" and so on. And if there was something in the malware vault, it was a key system file, and you deleted it, well then, all bets are off. It would be sfc /scannow time, time for a Repair install, Nuke and Pave, etc. This sounds like a bug in Malwarebytes. Sure does, doesn't it? Thanks, as always - as a famous news commentator once always said. Wei HTH, Paul |
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Malwarebytes disables internet connections
On Mon, 02 Mar 2015 08:38:42 -0500, Paul wrote:
You can try these, but I really don't think it is going to help. I selected this article, because it has pictures. "Quick Fix for Networking Problems" https://kb.wisc.edu/page.php?id=6653#7vista netsh int ip reset reset.txt netsh winsock reset netsh advfirewall reset Hey Paul - how do I 'run as administrator'? I have to do that in order to use the above commands. I googled it, but didn't dohe suggestion right I guess. Thanks Wei |
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Malwarebytes disables internet connections
On Mon, 02 Mar 2015 08:38:42 -0500, Paul wrote:
You can try these, but I really don't think it is going to help. I selected this article, because it has pictures. "Quick Fix for Networking Problems" https://kb.wisc.edu/page.php?id=6653#7vista netsh int ip reset reset.txt netsh winsock reset netsh advfirewall reset I figured out how to run as administrator. Thanks anyway Wei |
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Malwarebytes disables internet connections
On Mon, 02 Mar 2015 08:38:42 -0500, Paul wrote:
netsh int ip reset reset.txt netsh winsock reset netsh advfirewall reset I figured out how to run as administrator. Not as suggested in helps. Thanks anyway Wei |
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Malwarebytes disables internet connections
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#9
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Malwarebytes disables internet connections
On Mon, 02 Mar 2015 14:16:33 +0000, Roger Mills
wrote: Strange one! It looks as if Malwarebytes isn't killing the internet connection per se, but only the wireless adapter. Exactly. I wish I had a different adapter brand to see if the problem is unique to this adapter. So you can still access the internet if you use an ethernet cable - so at least you have a work-around. Yes, except she really can't buy and run a super-long CAT5. If your friend cannot use a wired connection (you can get quite long ethernet cables - longer than the size of most houses!) she could always use power line adapters - which use the existing mains cables - with just a short ethernet cable each end to the computer and router. This could be doable except she has no money. Thanks Wei |
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Malwarebytes disables internet connections
On Mon, 02 Mar 2015 08:38:42 -0500, Paul wrote:
i You can try these, but I really don't think it is going to help. I selected this article, because it has pictures. "Quick Fix for Networking Problems" https://kb.wisc.edu/page.php?id=6653#7vista netsh int ip reset reset.txt netsh winsock reset netsh advfirewall reset You should really be asking this question on the Malwarebytes forum. The thing is, AV people *never* explain how their stuff works. They have a code of honor, which states that they cannot and will not give hints that could help the malware writers. They will also not explain how the AV products of other companies work. What they can do for you, is provide workarounds. Which would include "update to our latest version", "here is a custom script for you to run" and so on. And if there was something in the malware vault, it was a key system file, and you deleted it, well then, all bets are off. It would be sfc /scannow time, time for a Repair install, Nuke and Pave, etc. This sounds like a bug in Malwarebytes. HTH, Paul Do i need both Malwarebytes and Malwarebytes Anti-Exploit? If the latter supplants the former, then since the latter doesn't block internet acctess like the former, then that may be my only choice for this problem. Thanks Wei |
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Malwarebytes disables internet connections
In article , , Paul says...
wrote: I am still stuck trying to make this Dimension E521 PC work. I gave up on its Vista installation, and installed W7 Ultimate. The machine works just fine, except when I activate Malwarebytes of which I have tried two versions, 2.0.2.1012 and 2.0.4.1026. Both disable the internet connection (for both Internet Explorer and Google Chrome as well as Live Mail). If I disable Malwarebytes, the connection becomes just fine. And while the net is disabled, the wireless router connection (task bar) still says it is working, so I am still connected. If I disable Malware protection (in settings) I can connect with IE or Google fine. When I enable it, I lose the internet connection again. I am using a ZyXEL G-220.v3 wireless USB adapter. While the internet is disabled, if I connect a CAT5 from PC to router, the internet connection becomes enabled, and I can use IE or Google Chrome fine. But as I said earlier, my friend cannot use a CAT5 because of the distance between her Verizon router and her PC. I could really use a suggestion here please. I did not find any help through Google searching. Thanks Wei You can try these, but I really don't think it is going to help. I selected this article, because it has pictures. "Quick Fix for Networking Problems" https://kb.wisc.edu/page.php?id=6653#7vista netsh int ip reset reset.txt netsh winsock reset netsh advfirewall reset +1 on Paul's suggestion. Super-Anti-Spyware also has some good reset (TCP and other) functions - in it's free or portable version. -- Duncan. |
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