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#1
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unable to view faxes directly in faxconsole
in the past it was ok. Now i get the message: cannot view because o.s. does
not have a standard viewer for faxes (tif.files). When i use system recovery to an earlier date, all goes well... for a few hours. I also have Adobe Photoshop 2 installed (although for over one yr) and think that might be the problem. Win XP Home Edit, pack 2 |
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#2
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unable to view faxes directly in faxconsole
Photoshop has probably decided that it should be the default viewer for .TIF
files. This sort of thing can happen as a result of a program update; it happens all the time when one, for example, has Outlook installed, but uses a different email program as the default - every Outlook update released by Microsoft usually resets the defaults to Outlook, much to the chagrin of the computer owner who wants the other email program to remain the default. I'm not familiar enough with Photoshop to tell you exactly which menu to check, however, somewhere in the program's options should be a list of file types that it wants to be the default for. if it wants to be the default viewer for .TIFs, tell it no. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Persephone Cyprus" Persephone wrote in message ... in the past it was ok. Now i get the message: cannot view because o.s. does not have a standard viewer for faxes (tif.files). When i use system recovery to an earlier date, all goes well... for a few hours. I also have Adobe Photoshop 2 installed (although for over one yr) and think that might be the problem. Win XP Home Edit, pack 2 |
#3
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unable to view faxes directly in faxconsole
hi i had the same problem before.you can open tif document with that photoshop the save it anywhere on your pc.try to open the saved tif document with microsoft image viewer or any other application that you would want to set as your default viewer for tif files "Hal Hostetler [MVP P/I]" wrote in message ... Photoshop has probably decided that it should be the default viewer for .TIF files. This sort of thing can happen as a result of a program update; it happens all the time when one, for example, has Outlook installed, but uses a different email program as the default - every Outlook update released by Microsoft usually resets the defaults to Outlook, much to the chagrin of the computer owner who wants the other email program to remain the default. I'm not familiar enough with Photoshop to tell you exactly which menu to check, however, somewhere in the program's options should be a list of file types that it wants to be the default for. if it wants to be the default viewer for .TIFs, tell it no. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Persephone Cyprus" Persephone wrote in message ... in the past it was ok. Now i get the message: cannot view because o.s. does not have a standard viewer for faxes (tif.files). When i use system recovery to an earlier date, all goes well... for a few hours. I also have Adobe Photoshop 2 installed (although for over one yr) and think that might be the problem. Win XP Home Edit, pack 2 |
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