why cant re-install

I do thE re-installation of win xp prof from the cd as usual. But this time
round, during the installation process of "installation of drvices/drivers at
34 minutes mark,the screen gone black and nothing further after.

Reboot it it give me a message "asam file missing....." which kb 311755 to
resolve it.As it seems complicated, so I re-do the whole installation process
like re-formating etc and change the optical drive. However, I still
encounter the same problem that is black screen.

Question is , is there a problem with the graphic card? My spare hdd which
have the identical installation works fine when inserted into the machine.
So, I deduce that its not the graphic problem. In any case what can I do so
that I can install the OS and have the spare hdd? Thanks

"liveprices" wrote in message
...
|I do thE re-installation of win xp prof from the cd as usual. But this time
| round, during the installation process of "installation of drvices/drivers at
| 34 minutes mark,the screen gone black and nothing further after.
|
| Reboot it it give me a message "asam file missing....." which kb 311755 to
| resolve it.As it seems complicated, so I re-do the whole installation process
| like re-formating etc and change the optical drive. However, I still
| encounter the same problem that is black screen.
|
| Question is , is there a problem with the graphic card? My spare hdd which
| have the identical installation works fine when inserted into the machine.
| So, I deduce that its not the graphic problem. In any case what can I do so
| that I can install the OS and have the spare hdd? Thanks

You don't say if this is a laptop or a desktop.
If a desktop, go to the manufacturers web site for the new hard drive and download their "setup"
software.
Put the old drive in the computer, and connect the new drive as a "slave".
Use the "setup" software from the new drive manufacture to clone the old drive to the new drive.
Then switch drives (make the new drive the master and the old drive the slave).
Restart and it should work. If so, use windows to format the old drive.
If you have a laptop, then you have to get help from someone else.

Its the desktop. I dont quite understand when you say new/old drive. Lets say
the hdd I want to reformat/install is hdd(1) and my spare hdd which have the
identical installation is hdd (2). Cdd(1) have 3 partitions which "C" is
about 15gb. My hdd(2) have only 1 partition which is 30gb. Look forward for
your advice, thanks

"Richard in AZ" wrote:


"liveprices" wrote in message
...
|I do thE re-installation of win xp prof from the cd as usual. But this time
| round, during the installation process of "installation of drvices/drivers at
| 34 minutes mark,the screen gone black and nothing further after.
|
| Reboot it it give me a message "asam file missing....." which kb 311755 to
| resolve it.As it seems complicated, so I re-do the whole installation process
| like re-formating etc and change the optical drive. However, I still
| encounter the same problem that is black screen.
|
| Question is , is there a problem with the graphic card? My spare hdd which
| have the identical installation works fine when inserted into the machine.
| So, I deduce that its not the graphic problem. In any case what can I do so
| that I can install the OS and have the spare hdd? Thanks

You don't say if this is a laptop or a desktop.
If a desktop, go to the manufacturers web site for the new hard drive and download their "setup"
software.
Put the old drive in the computer, and connect the new drive as a "slave".
Use the "setup" software from the new drive manufacture to clone the old drive to the new drive.
Then switch drives (make the new drive the master and the old drive the slave).
Restart and it should work. If so, use windows to format the old drive.
If you have a laptop, then you have to get help from someone else.

Both hdd are Maxtor, thanks

"liveprices" wrote:

Its the desktop. I dont quite understand when you say new/old drive. Lets say
the hdd I want to reformat/install is hdd(1) and my spare hdd which have the
identical installation is hdd (2). Cdd(1) have 3 partitions which "C" is
about 15gb. My hdd(2) have only 1 partition which is 30gb. Look forward for
your advice, thanks

"Richard in AZ" wrote:


"liveprices" wrote in message
...
|I do thE re-installation of win xp prof from the cd as usual. But this time
| round, during the installation process of "installation of drvices/drivers at
| 34 minutes mark,the screen gone black and nothing further after.
|
| Reboot it it give me a message "asam file missing....." which kb 311755 to
| resolve it.As it seems complicated, so I re-do the whole installation process
| like re-formating etc and change the optical drive. However, I still
| encounter the same problem that is black screen.
|
| Question is , is there a problem with the graphic card? My spare hdd which
| have the identical installation works fine when inserted into the machine.
| So, I deduce that its not the graphic problem. In any case what can I do so
| that I can install the OS and have the spare hdd? Thanks

You don't say if this is a laptop or a desktop.
If a desktop, go to the manufacturers web site for the new hard drive and download their "setup"
software.
Put the old drive in the computer, and connect the new drive as a "slave".
Use the "setup" software from the new drive manufacture to clone the old drive to the new drive.
Then switch drives (make the new drive the master and the old drive the slave).
Restart and it should work. If so, use windows to format the old drive.
If you have a laptop, then you have to get help from someone else.

Hdd(1) C,D.E partitions- which I suppose I can sacrifice the data in E and
combine the C+E to make a bigger C (but not to sure if it is bigger thab 30gb)

"liveprices" wrote:

Its the desktop. I dont quite understand when you say new/old drive. Lets say
the hdd I want to reformat/install is hdd(1) and my spare hdd which have the
identical installation is hdd (2). Cdd(1) have 3 partitions which "C" is
about 15gb. My hdd(2) have only 1 partition which is 30gb. Look forward for
your advice, thanks

"Richard in AZ" wrote:


"liveprices" wrote in message
...
|I do thE re-installation of win xp prof from the cd as usual. But this time
| round, during the installation process of "installation of drvices/drivers at
| 34 minutes mark,the screen gone black and nothing further after.
|
| Reboot it it give me a message "asam file missing....." which kb 311755 to
| resolve it.As it seems complicated, so I re-do the whole installation process
| like re-formating etc and change the optical drive. However, I still
| encounter the same problem that is black screen.
|
| Question is , is there a problem with the graphic card? My spare hdd which
| have the identical installation works fine when inserted into the machine.
| So, I deduce that its not the graphic problem. In any case what can I do so
| that I can install the OS and have the spare hdd? Thanks

You don't say if this is a laptop or a desktop.
If a desktop, go to the manufacturers web site for the new hard drive and download their "setup"
software.
Put the old drive in the computer, and connect the new drive as a "slave".
Use the "setup" software from the new drive manufacture to clone the old drive to the new drive.
Then switch drives (make the new drive the master and the old drive the slave).
Restart and it should work. If so, use windows to format the old drive.
If you have a laptop, then you have to get help from someone else.

On the Maxtor/seagate website, can't see where the set-up programe and hope
you don't mind to guide as where/how to clone. I suppoase I have to download
into hdd(2) as master and then clone hdd(2) into hdd(1) as slave. Look
forward for your help, thanks

"liveprices" wrote:

Its the desktop. I dont quite understand when you say new/old drive. Lets say
the hdd I want to reformat/install is hdd(1) and my spare hdd which have the
identical installation is hdd (2). Cdd(1) have 3 partitions which "C" is
about 15gb. My hdd(2) have only 1 partition which is 30gb. Look forward for
your advice, thanks

"Richard in AZ" wrote:


"liveprices" wrote in message
...
|I do thE re-installation of win xp prof from the cd as usual. But this time
| round, during the installation process of "installation of drvices/drivers at
| 34 minutes mark,the screen gone black and nothing further after.
|
| Reboot it it give me a message "asam file missing....." which kb 311755 to
| resolve it.As it seems complicated, so I re-do the whole installation process
| like re-formating etc and change the optical drive. However, I still
| encounter the same problem that is black screen.
|
| Question is , is there a problem with the graphic card? My spare hdd which
| have the identical installation works fine when inserted into the machine.
| So, I deduce that its not the graphic problem. In any case what can I do so
| that I can install the OS and have the spare hdd? Thanks

You don't say if this is a laptop or a desktop.
If a desktop, go to the manufacturers web site for the new hard drive and download their "setup"
software.
Put the old drive in the computer, and connect the new drive as a "slave".
Use the "setup" software from the new drive manufacture to clone the old drive to the new drive.
Then switch drives (make the new drive the master and the old drive the slave).
Restart and it should work. If so, use windows to format the old drive.
If you have a laptop, then you have to get help from someone else.

"liveprices" wrote in message
...
I do thE re-installation of win xp prof from the cd as usual. But this
time
round, during the installation process of "installation of
drvices/drivers at
34 minutes mark,the screen gone black and nothing further after.

Check out this page:

http://techtracer.com/2007/03/12/xp-...minute-hiccup/

"liveprices" wrote in message
...
|I do thE re-installation of win xp prof from the cd as usual. But this
time
| round, during the installation process of "installation of
drvices/drivers at
| 34 minutes mark,the screen gone black and nothing further after.
|
| Reboot it it give me a message "asam file missing....." which kb
311755 to
| resolve it.As it seems complicated, so I re-do the whole installation
process
| like re-formating etc and change the optical drive. However, I still
| encounter the same problem that is black screen.
|
| Question is , is there a problem with the graphic card? My spare hdd
which
| have the identical installation works fine when inserted into the
machine.
| So, I deduce that its not the graphic problem. In any case what can I
do so
| that I can install the OS and have the spare hdd? Thanks


"Richard in AZ" wrote:
You don't say if this is a laptop or a desktop.
If a desktop, go to the manufacturers web site for the new hard drive
and download their "setup" software.
Put the old drive in the computer, and connect the new drive as a
"slave".
Use the "setup" software from the new drive manufacture to clone the
old drive to the new drive.
Then switch drives (make the new drive the master and the old drive the
slave).
Restart and it should work. If so, use windows to format the old
drive.
If you have a laptop, then you have to get help from someone else.


"liveprices" wrote:
Its the desktop. I dont quite understand when you say new/old drive. Lets
say
the hdd I want to reformat/install is hdd(1) and my spare hdd which have
the
identical installation is hdd (2). Cdd(1) have 3 partitions which "C" is
about 15gb. My hdd(2) have only 1 partition which is 30gb. Look forward
for
your advice, thanks


"liveprices" wrote in message
...
On the Maxtor/seagate website, can't see where the set-up programe and
hope
you don't mind to guide as where/how to clone. I suppoase I have to
download
into hdd(2) as master and then clone hdd(2) into hdd(1) as slave. Look
forward for your help, thanks


liveprices:
Just to make certain we understand the problem you're experiencing...

1. You first tried to fresh install the XP OS onto your HDD "as usual" as
you call it. Although you mention this was a "re-installation" of the OS,
I'm assuming for one reason or another it was a fresh install of the OS.
Presumably you had been experiencing one or more problems with your system
and you wanted to fresh install the OS. Do I have it right or have I
misunderstood you? If I do have it right what exactly were the problems you
were experiencing that made you want to "re-install" the OS?

2. Because the install failed (at the 34 minute mark) you "re-(did) the
whole installation process like re-formating etc and change(d) the optical
drive". Just out of curiosity, how did you accomplish the "re-formatting"?
And I suppose you changed the optical drive just in case that component was
defective and couldn't properly read the XP OS installation, right?

Note re 34 minute mark problem...
In addition to the link you rec'd from "Daave", check out this MS article as
well...
http://support.microsoft.com/default...b;en-us;828267
(We've also found that assuming no defective hardware is causing the
problem, sometimes it's just a simple matter to repeat the install process a
second, third, or even fourth time before it "catches". Seems that when this
problem arises, the installation process "thinks" a defective component
(usually a graphics card in our experience) is defective although in reality
it's not, and that aborts the installation process. Repeating the
installation process will sometimes do the job and even reseating the
graphics card has worked for us at times.)

3. In any event you still couldn't install the OS onto that newly-formatted
HDD and got the "black screen" as a result.

4. Now you also have another desktop machine with the identical system (same
motherboard, same graphics card, etc.) of the one that's giving you trouble.
So you removed the HDD from that second machine and installed it in the
"problem" machine. And there was no problem with the system booting and
functioning properly with the HDD from the second machine, right? Everything
worked just fine when the HDD from the second machine was installed in your
first (problem) machine, right?

5. Assuming all the info above is correct (at least the basic info
pertaining to your situation & problem), it's safe to assume there's no
hardware problem affecting the first desktop machine EXCEPT as it (possibly)
concerns the first machine's HDD. So is it just possible that you may be
dealing with a defective HDD?

6. So do you think it would be wise to check out the HDD with the HDD
diagnostic utility which you can download from the Seagate website?
Maxtor or Seagate -
http://www.seagate.com/www/en-us/sup...loads/seatools

7. Should the HDD prove defective, there's your problem. If it checks out OK
with the HDD diagnostic tool then obviously there's another problem that
needs to be explored.
Anna

Generally speaking, open the CD drive and then close it. Try cleaning the
CD and or using another one.

As for the 33/34 minutes: http://forum.parallels.com/showthread.php?t=13301

--

All the Best and Happy Holidays,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"liveprices" wrote in message
...
I do thE re-installation of win xp prof from the cd as usual. But this time
round, during the installation process of "installation of drvices/drivers
at
34 minutes mark,the screen gone black and nothing further after.

Reboot it it give me a message "asam file missing....." which kb 311755 to
resolve it.As it seems complicated, so I re-do the whole installation
process
like re-formating etc and change the optical drive. However, I still
encounter the same problem that is black screen.

Question is , is there a problem with the graphic card? My spare hdd which
have the identical installation works fine when inserted into the machine.
So, I deduce that its not the graphic problem. In any case what can I do
so
that I can install the OS and have the spare hdd? Thanks

Many thanks for your resposnes and after trying to do a fresh installation
for the 5th tiime, finally it manage to complete the installation without any
problem.

For completeness, I did a fresh installation because of infections as after
trying to clean it using all the available tools, its still damn slow. My
spare hdd has the identical configuration, meaning I install the OS using
the same computer.So in a way I can have a spare pc. Anytime if one hdd is
out of action, I take out the 'non-functioning hdd' and put in the spare one.
So the pc can be up and running immediately.

I changed the optical drive thinking that the problem that I had was because
of the optical drive. But now it dont seems to be because it manage to
complete the installation using the original optical drive

Once again,many thanks and "Merry Xmas'

"Kelly" wrote:

Generally speaking, open the CD drive and then close it. Try cleaning the
CD and or using another one.

As for the 33/34 minutes: http://forum.parallels.com/showthread.php?t=13301

--

All the Best and Happy Holidays,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"liveprices" wrote in message
...
I do thE re-installation of win xp prof from the cd as usual. But this time
round, during the installation process of "installation of drvices/drivers
at
34 minutes mark,the screen gone black and nothing further after.

Reboot it it give me a message "asam file missing....." which kb 311755 to
resolve it.As it seems complicated, so I re-do the whole installation
process
like re-formating etc and change the optical drive. However, I still
encounter the same problem that is black screen.

Question is , is there a problem with the graphic card? My spare hdd which
have the identical installation works fine when inserted into the machine.
So, I deduce that its not the graphic problem. In any case what can I do
so
that I can install the OS and have the spare hdd? Thanks

On Sat, 6 Dec 2008 22:27:00 -0800, liveprices
wrote:

Many thanks for your resposnes and after trying to do a fresh installation
for the 5th tiime, finally it manage to complete the installation without any
problem.

For completeness, I did a fresh installation because of infections as after
trying to clean it using all the available tools, its still damn slow.


If you take proper care of your Windows installation, you should
*never* need to reinstall it. Certainly if you're done it five times,
you are making serious mistakes. Note the following:

1. Many people think of malware infections as things to get rid of.
But they don't realize that the malware can do serious irreversible
damage, and it's much more important to ensure that you do *not* get
infected than to try to remove the infections afterward.

2. Malware infections can be avoided by running very good anti-virus
and anti-spyware software as well as by following prudent practices,
like avoiding potentially dangerous web sites, not opening all the
attachments E-mailed to you, etc.

3. Reinstallation of Windows leaves you with lots of work and lots of
the problems. You have to restore all your data backups, you have to
reinstall all your programs, you have to reinstall all the Windows and
application updates, you have to locate and install all the needed
drivers for your system, you have to recustomize Windows and all your
apps to work the way you're comfortable with.

4. Besides all those things being time-consuming and troublesome, you
may have trouble with some of them: can you find all your application
CDs? Can you find all the needed installation codes? Do you have data
backups to restore? Do you even remember all the customizations and
tweaks you may have installed to make everything work the way you
like? Occasionally there are problems that are so difficult to solve
that Windows should be reinstalled cleanly. But they are few and far
between; reinstallation should not be a substitute for
troubleshooting; it should be a last resort, to be done only after all
other attempts at troubleshooting by a qualified person have failed.

5. And perhaps most important: if you reformat and reinstall without
finding out what caused your problem, you will very likely repeat the
behavior that caused it, and quickly find yourself back in exactly the
same situation. Since you've done this five times, it would certainly
appear that that's what you're doing.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Many thanks for your advice. Its very time consuming and thats why I was
trying to clone from my spare hdd but I dont know how to use Acronis,
besides that hdd1 C partition is smaller than hdd2 C partiiton (assume).
Prevention is better than cure that why I have been very careful of viewing
sites. I seldom visit You-tube and I think I got the virus when I listen to
some of the songs in You-tube. As you imply, I probably will get infected
again as I dont know what is causing the problem and did not learn from this
experience.

"Ken Blake, MVP" wrote:

On Sat, 6 Dec 2008 22:27:00 -0800, liveprices
wrote:

Many thanks for your resposnes and after trying to do a fresh installation
for the 5th tiime, finally it manage to complete the installation without any
problem.

For completeness, I did a fresh installation because of infections as after
trying to clean it using all the available tools, its still damn slow.


If you take proper care of your Windows installation, you should
*never* need to reinstall it. Certainly if you're done it five times,
you are making serious mistakes. Note the following:

1. Many people think of malware infections as things to get rid of.
But they don't realize that the malware can do serious irreversible
damage, and it's much more important to ensure that you do *not* get
infected than to try to remove the infections afterward.

2. Malware infections can be avoided by running very good anti-virus
and anti-spyware software as well as by following prudent practices,
like avoiding potentially dangerous web sites, not opening all the
attachments E-mailed to you, etc.

3. Reinstallation of Windows leaves you with lots of work and lots of
the problems. You have to restore all your data backups, you have to
reinstall all your programs, you have to reinstall all the Windows and
application updates, you have to locate and install all the needed
drivers for your system, you have to recustomize Windows and all your
apps to work the way you're comfortable with.

4. Besides all those things being time-consuming and troublesome, you
may have trouble with some of them: can you find all your application
CDs? Can you find all the needed installation codes? Do you have data
backups to restore? Do you even remember all the customizations and
tweaks you may have installed to make everything work the way you
like? Occasionally there are problems that are so difficult to solve
that Windows should be reinstalled cleanly. But they are few and far
between; reinstallation should not be a substitute for
troubleshooting; it should be a last resort, to be done only after all
other attempts at troubleshooting by a qualified person have failed.

5. And perhaps most important: if you reformat and reinstall without
finding out what caused your problem, you will very likely repeat the
behavior that caused it, and quickly find yourself back in exactly the
same situation. Since you've done this five times, it would certainly
appear that that's what you're doing.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup