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#31
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O.T. - Connection Problem:
Mark Twain wrote:
For the third time in as many days I have only been able to connect by manually pressing the power off button and then comes back with abnormal shutdown and then I select normal start-up and then I get connected. I shouldn't have to go this route to get connected to the Internet and risk damaging my computer. This time, I'm leaving it on until we resolve some things. Robert So when you restore from backup, initially it is OK ? And then it goes back to yellow-triangle/exclamation mark on the network icon. You have a few things which update themselves automatically, such as your AV and Windows Update. I don't know if there are any other things of significance to the network connection or not (stuff that might automatically update and screw up the network connection). I've had a problem like yours, and the fix was to use NGEN and compile the .NET assemblies (which somehow affected the Firewall). But I had one other problem, that required reinstalling the OS, because I'd given up on fixing it. ******* As for the yellow triangle, Microsoft uses a specific mechanism to test for network access. http://superuser.com/questions/27792...-connection-re ( from http://superuser.com/questions/67760...nternet-access which included a number of arbitrary fixes as well ) "The following list describes how NCSI might communicate with a Web site to determine whether a network has Internet connectivity: 1. A request for DNS name resolution of dns.msftncsi.com [ In Command Prompt - nslookup dns.msftncsi.com ] [ If it returns a w.x.y.z numeric IP, then DNS is working. ] 2. A HTTP request for http://www.msftncsi.com/ncsi.txt returning 200 OK and the text Microsoft NCSI This can be disabled with a registry setting. If you set HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\ NlaSvc\Parameters\Internet\EnableActiveProbing to 0, Windows will no longer probe for internet connectivity. " So that's how they figure out whether to show a yellow triangle. If you had a proxy setup for Internet (sometimes put there by adware, gumming up web connections), or a badly configured Firewall (one based on .NET software, where the ,NET software isn't loading properly), those could be contributing factors. But in general, I don't know of an all-inclusive troubleshooter. Regular troubleshooters only issue the two magic commands to reset the actual network stack. No troubleshooter verifies the Firewall is OK. No troubleshooter warns you that your browser is using a proxy setup. No troubleshooter can warn you that your AV product is using a VPN (virtual private network), or is otherwise interfering with network traffic. There are enough external influences, to make this hard to troubleshoot. And I tried testing this, which doesn't work. So that web site does not accept numeric IPs. http://206.248.168.139/ncsi.txt Whereas this one works in the browser. So only symbolic addresses and not numeric addresses work with the web test site. So you cannot even use the site for effective debugging purposes. You can try clicking this link, but if it doesn't work, it's going to be harder to figure out why. http://www.msftncsi.com/ncsi.txt The reason that site behaves funny, is 500 million computers check in at least once a day, so that web site is actually a content distribution network (CDN). It's not just a Plain Jane web server. But you can still browse to that address and get the two-word response. HTH, Paul |
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#32
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O.T. - Connection Problem:
When I did the restore (from a May Mrimg so I
wouldn't have any issues) it was to hopefully fix the connection problem because of something I may of done. It then went to the yellow triangle with black exclamation mark stage then to the bar with the sunburst symbol then nothing and acts fine until I log off then starts all over when I try to boot and it doesn't connect. Avast does update itself but not Windows update I do that manually one at a time and read what kind of update it is. I tried running the DNS name resolution: http://i66.tinypic.com/20hvapx.jpg I'm not following your instructions for resetting NCSI (I need precise instructions if I'm going into the registry to change things)and the link didn't open to anything. Thing is all worked perfectly until this problem (whatever it is)cropped up. I received an email from a guy who said it might be the video card. Now it's worked fine all along and we haven't done anything to the 8500 other than to boot the spare HD and I cleaned it. All of this just happened for no reason,..one day all is fine and the next it's all messed up and I have no idea why?? The re-store should of fixed everything. Should I try another restore? Is there some way of checking if the video card may be the problem? or Avast? I tried disabling Avast before but it didn't seem to help. Robert |
#33
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O.T. - Connection Problem:
Remember the Nvidia update that won't
complete because it had to be updated from the Nvidia site? So maybe it is the Video card? http://i64.tinypic.com/6ftgts.jpg http://i64.tinypic.com/2yoxtdz.jpg http://i68.tinypic.com/2ykddsl.jpg I didn't download it yet because I wanted to wait and see what you wanted me to do. Robert |
#34
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O.T. - Connection Problem:
Mark Twain wrote:
When I did the restore (from a May Mrimg so I wouldn't have any issues) it was to hopefully fix the connection problem because of something I may of done. It then went to the yellow triangle with black exclamation mark stage then to the bar with the sunburst symbol then nothing and acts fine until I log off then starts all over when I try to boot and it doesn't connect. Avast does update itself but not Windows update I do that manually one at a time and read what kind of update it is. I tried running the DNS name resolution: http://i66.tinypic.com/20hvapx.jpg I'm not following your instructions for resetting NCSI (I need precise instructions if I'm going into the registry to change things)and the link didn't open to anything. Thing is all worked perfectly until this problem (whatever it is)cropped up. I received an email from a guy who said it might be the video card. Now it's worked fine all along and we haven't done anything to the 8500 other than to boot the spare HD and I cleaned it. All of this just happened for no reason,..one day all is fine and the next it's all messed up and I have no idea why?? The re-store should of fixed everything. Should I try another restore? Is there some way of checking if the video card may be the problem? or Avast? I tried disabling Avast before but it didn't seem to help. Robert The sunburst icon is yellow, and kinda looks like something the AV put there. Using a Google image search, and uploading just a sample containing your tray icon (20x27 pixels), I ended up here. This icon is a 180 degree rotation of the one in your tray. I didn't tell it Avast, I just gave it the icon, it gave me this URL. Avast is backing up something ??? http://help.avast.com/backup/en/winc...backups_c.html ******* The yellow triangle with exclamation mark, that's a Microsoft one. If you browse here, and you get two words of text in the browser window, that would be the same test Microsoft is using, to decide whether to put up the yellow triangle. If the OS cannot reach this site, you get the triangle. http://www.msftncsi.com/ncsi.txt --- returns only two words of text The other part of the test that Microsoft uses, is checking whether DNS translation works. The equivalent for end users, is to do this in a Command Prompt. You don't have to be administrator for this one. And there's no ..txt on the end of this command. It's just a symbolic network address rather than a whole URL. nslookup dns.msftncsi.com After the OS does those tests, it decided based on the results, whether you have "limited connectivity" and puts up the yellow triangle. So anything which can fake a failure of those tests, can cause the triangle. Including Microsoft (temporarily) taking down the web site. Paul |
#35
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O.T. - Connection Problem:
Mark Twain wrote:
Remember the Nvidia update that won't complete because it had to be updated from the Nvidia site? So maybe it is the Video card? http://i64.tinypic.com/6ftgts.jpg http://i64.tinypic.com/2yoxtdz.jpg http://i68.tinypic.com/2ykddsl.jpg I didn't download it yet because I wanted to wait and see what you wanted me to do. Robert Just a quick answer. I haven't looked at your pictures yet. The NVidia driver, if you download it straight from NVidia (typically geforce.com), that driver should present a menu of options. basic driver ShadowPlay ... Now, as a user, your objective, is to untick the items that are irrelevant to your usage. ShadowPlay takes videos of your 3D gameplay, to show your friends. If you don't use ShadowPlay, you untick the box. You showed me results before, where one item in the list of items, was failing during install. It could take as little as unticking that one box, to make the installation complete. I don't have any NVidia hardware here, which is modern enough to do a test case like this. So I don't know what the options are in there. Just use common sense - if you see a trade name in the interface, look it up and find out what it's for. http://www.geforce.com/geforce-experience/shadowplay This web page, they didn't keep it up to date. http://nvidia.custhelp.com/app/answe...ws-7%2Fwindows If you install the NVidia driver yourself, and use the Custom option, the dialog looks like this. http://nvcc.s3.amazonaws.com/aid_2900/screen11.jpg PhysX System Software - for 3D games, to make realiztic explosions. Does lots of math using the Shaders in the GPU and so on. Some of the shaders draw the graphics, and some can model the physics of particles of dirt. (Not needed) HD Audio Driver - If you run an HDMI cable from computer to big screen TV, this supports audio-over-HDMI-cable. (Not needed) Graphics Driver - You need this one :-) 3D Vision Driver - 3D glasses (red/green), 144Hz monitor, three dimensional projections. (Not needed. Needs 3D glasses. Needs good monitor.) ShadowPlay - Record 3D gameplay as a video. (Not needed) There might be two or three more items. I hope you can see the trend here :-) If the Microsoft driver installs, it might turn all the boxes on. Then, if one box fails, the driver install gets marked as a "Big Fail". If you install the driver yourself, from geforce.com , *you* get to do a Custom install, and control the boxes. And please, write up some notes for yourself. You're going to be doing this one over and over again. Give it time, and Microsoft is going to jam another driver in there. And you'll be cleaning up after them. HTH, Paul |
#36
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O.T. - Connection Problem:
Mark Twain wrote:
Remember the Nvidia update that won't complete because it had to be updated from the Nvidia site? So maybe it is the Video card? http://i64.tinypic.com/6ftgts.jpg http://i64.tinypic.com/2yoxtdz.jpg http://i68.tinypic.com/2ykddsl.jpg I didn't download it yet because I wanted to wait and see what you wanted me to do. Robert You have a GT 620. The box settings might look like this. (The M in your picture, is for Mobile and laptops, while you want a nice desktop package.) https://s31.postimg.org/a4rbgmtdn/geforce.gif Geforce Geforce 600 Series Geforce GT 620 Windows 7 64-bit English (US) All This is the driver I got. 368.81 - WHQL for desktop. http://www.geforce.com/drivers/results/105033 Paul |
#37
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O.T. - Connection Problem:
As far as the sunburst I did disabled
Avast for 10 minutes to see if it was causing the connection problem so that may be why I got the yellow sunburst. Since I cannot reach the site with the link given I get the yellow triangle with black exclamation mark. http://i67.tinypic.com/4hcdi0.jpg I downloaded the latest driver for Nvidia version 368.81 then required me to re-start the computer and it came back with the yellow triangle with black exclamation point. http://i68.tinypic.com/29du7fd.jpg http://i66.tinypic.com/do8h1l.jpg http://i68.tinypic.com/2q3sp08.jpg Robert |
#38
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O.T. - Connection Problem:
Mark Twain wrote:
As far as the sunburst I did disabled Avast for 10 minutes to see if it was causing the connection problem so that may be why I got the yellow sunburst. Since I cannot reach the site with the link given I get the yellow triangle with black exclamation mark. http://i67.tinypic.com/4hcdi0.jpg I downloaded the latest driver for Nvidia version 368.81 then required me to re-start the computer and it came back with the yellow triangle with black exclamation point. http://i68.tinypic.com/29du7fd.jpg http://i66.tinypic.com/do8h1l.jpg http://i68.tinypic.com/2q3sp08.jpg Robert Install of the driver looks good. I would not expect an NVIdia video card driver to affect network status. Unless it installed some disruptive helper libraries. How many Firewalls do you have ? The Windows Firewall might be turned on. Maybe Avast has a Firewall ? There is a proxy check here, to see if you are directing queries through a proxy, rather than directly to the Internet. http://whatismyipaddress.com/proxy-check IP 22.33.44.55 --- I'm on IPV4 rDNS FALSE WIMIA Test FALSE Tor Test FALSE Loc Test FALSE Header Test FALSE DNSBL Test FALSE I have no idea what any of those are, but the first step is looking for an anomaly. Paul |
#39
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O.T. - Connection Problem:
Here's my proxy test:
http://i64.tinypic.com/ip0dch.jpg I believe I just have Windows Firewall in place http://i64.tinypic.com/11a8r5k.jpg I checked for an Avast firewall but I don't have a Firewall icon: http://i66.tinypic.com/9vfn0x.jpg Robert |
#40
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O.T. - Connection Problem:
I had to restart the 8500 again because
Yahoo locked everything up but it came back with normal logon with no issues and no yellow triangle. Perfect. See what I mean? Sometimes it acts normally and there's no hint of a problem and then the next day it returns and everything is crazy Robert |
#41
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O.T. - Connection Problem:
Remember I told you I saw a bar on
Yahoo and MSN webpages for Windows 10 download? Well here it is on MSN: http://i63.tinypic.com/5lrzt4.jpg It doesn't show it every time but I wanted you to see it for yourself. Robert |
#42
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O.T. - Connection Problem:
Mark Twain wrote:
Remember I told you I saw a bar on Yahoo and MSN webpages for Windows 10 download? Well here it is on MSN: http://i63.tinypic.com/5lrzt4.jpg It doesn't show it every time but I wanted you to see it for yourself. Robert There's supposed to be another band-shaped advertising, that goes right across the screen, and doesn't come in via the web browser. But so far, no one has been able to provide a screenshot of it (catch it "in the wild"). On the MSN page, obviously Microsoft can insert that band, into their HTML code. On Yahoo, they could buy advertising space at the top of the web page. Microsoft has as much as a $1 billion advertising budget for things like Office or their OS. But they don't always spend all of it. I would be more concerned, if the blue band was outside your browser borders, because that would imply the advertisement got there via Windows Update. I've seen the blue band advertisement before, and it was quite possibly while testing msn.com . Paul |
#43
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O.T. - Connection Problem:
1 billion,.. are you serious? That's
allot of advertising! So what about my connection problem where one day everything is fine and the next I get the yellow triangle? Just wait until I get another yellow triangle and then approach it? As I said, when I restarted it came up with no issues whatsoever and everything is working normally and I haven't logged off since then. Oh, after I did the Nividia update I went back to Windows update to see if it still showed anything for optional updates and it was clean. Thoughts/suggestions? Robert |
#44
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O.T. - Connection Problem:
Mark Twain wrote:
1 billion,.. are you serious? That's allot of advertising! So what about my connection problem where one day everything is fine and the next I get the yellow triangle? Just wait until I get another yellow triangle and then approach it? As I said, when I restarted it came up with no issues whatsoever and everything is working normally and I haven't logged off since then. Oh, after I did the Nividia update I went back to Windows update to see if it still showed anything for optional updates and it was clean. Thoughts/suggestions? Robert There's a suggestion here, to check for Bonjour. That's a part of iTunes. iTunes is not going to like it, if Bonjour is removed. Bonjour is similar to a Windows service that identifies multimedia devices on the network, except it's an Apple design. So would be an important feature for a person who does a lot of streaming or sharing with Apple devices maybe. http://superuser.com/questions/19303...disable-enable And I don't think it needs to be handled as described in that article. When iTunes installs on Windows, there are multiple entries in Windows 7 control panel "Programs and features". And you should be able to remove one item of the bunch of items, to remove bonjour. On Windows, it might be provided by a Microsoft feature like this. https://en.wikipedia.org/wiki/Simple...overy_Protocol Whereas Apple software likes to do it like this. https://en.wikipedia.org/wiki/Bonjour_(software) I even used to disable that on my Mac G4. Because there were no other devices for it to talk to at the time. (I still don't own any SmartPhones or mobile devices.) Paul |
#45
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O.T. - Connection Problem:
I had the malwarebytes won't start pop-up twice when trying to boot the 8500 and troubleshooting couldn't detect the problem. I checked the Adaptor settings http://i66.tinypic.com/2dqk7ea.jpg It finally connected via yellow triangle but I don't know how unless troubleshooting started something? I looked in Programs and Features and there's no Itunes or Bonjour. http://i67.tinypic.com/zunu9t.jpg http://i67.tinypic.com/ejecle.jpg I tried to send Agent Ransack to my desktop for searches (Itunes/Bonjour) but it didn't look the same but when I tried opening it, Avast Sandbox started to run so I cancelled it. Next I just clicked on the Agent Ransack program itself and it gave me this. http://i65.tinypic.com/2yo7ehv.jpg when I clicked repair it went into the Avast sandbox again so I cancelled it. Should I let it complete or would it be better to just reinstall (if you could please give me a secure link)? I have version 37.0 In trying to resolve the problem I did a Avast Smart scan for the 8500 and 780 and it came back with : http://i64.tinypic.com/2j11mdw.jpg The 780 also had the same results. I didn't let it resolve all problems and backed out until you give me instructions on what to do. Robert |
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