my computer reboots when i try to watch videos or do anything with graphics

ok...for starters...i don't know all that much about computers...but i
know enough to get around...i have an hp pavillion a705w and everything
seems to work however, when i try to watch videos or do anything that
has to deal with graphics it just reboots...it never blue screens, only
reboots. I have nearly stripped my computer thinking it could have been
a program i had on it. Nothing has worked. I also scan for viruses,
spyware, and i even have a registry cleaner...all are used regularly.
Now sometimes it does let me watch videos and use graphics, but are you
ready for this......ONLY AT NIGHT! what's up with that...i can turn my
computer on during the day for just 20 minutes and my night is shot. at
night is the only time i can get on for longer being that i am a single
mother of two. it reboots worse during the day and if i've had it on at
all during the day it reboots just as bad at night...im at a loss i have
not the first clue...can anyone help me....and forwarning...i dont
understand too much tech talk....i know it makes me sound like an
idiot...but i'm a hands on learner...i can't help it...so lamens terms
would help...thank you so much..


--
coppertop327
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coppertop327 wrote:
ok...for starters...i don't know all that much about computers...but i
know enough to get around...i have an hp pavillion a705w and
everything seems to work however, when i try to watch videos or do
anything that has to deal with graphics it just reboots...it never
blue screens, only reboots. I have nearly stripped my computer
thinking it could have been a program i had on it. Nothing has
worked. I also scan for viruses, spyware, and i even have a registry
cleaner...all are used regularly. Now sometimes it does let me watch
videos and use graphics, but are you ready for this......ONLY AT
NIGHT! what's up with that...i can turn my computer on during the day
for just 20 minutes and my night is shot. at night is the only time i
can get on for longer being that i am a single mother of two. it
reboots worse during the day and if i've had it on at all during the
day it reboots just as bad at night...im at a loss i have not the
first clue...can anyone help me....and forwarning...i dont understand
too much tech talk....i know it makes me sound like an idiot...but
i'm a hands on learner...i can't help it...so lamens terms would
help...thank you so much..
=================================
I would suspect that you have a damaged
or outdated video driver.

If you reduce your Graphics Hardware
Acceleration as per the instructions in the
following article and realize an improvement,
it's an indication that you need to update
your video driver:

(263391) How to Change the Graphics
Hardware Acceleration Setting in Windows
http://support.microsoft.com/?kbid=263391


If you decide to update your video driver...
the following steps may help you:

Go to the support website of your video
adapter's mfg. and search for Windows
XP Compatible drivers.

If you don't know the make and model of
your video adapter...check the documentation
that came with the computer.

Also you could try these steps...
Go to...Start / Run...type...
msinfo32 ...press enter.

On the System Information screen...choose...
Components / Display...

You should find the make and model of your
display adapter as well as the driver version.

If the driver on the support website is more
current than the one you are running...
download it and install it. Also you should find
and follow the installation instructions at the
support site.


--

John Inzer

Sorry, I just discovered the link I posted
is not working.

Try this one:

(272193) PI: How to Troubleshoot
Graphics Issues
http://support.microsoft.com/?kbid=272193
(scroll down to:
Microsoft Windows 2000 and Windows XP)

--

John Inzer

=============================
coppertop327 wrote:
ok...for starters...i don't know all that much about computers...but
i know enough to get around...i have an hp pavillion a705w and
everything seems to work however, when i try to watch videos or do
anything that has to deal with graphics it just reboots...it never
blue screens, only reboots. I have nearly stripped my computer
thinking it could have been a program i had on it. Nothing has
worked. I also scan for viruses, spyware, and i even have a registry
cleaner...all are used regularly. Now sometimes it does let me watch
videos and use graphics, but are you ready for this......ONLY AT
NIGHT! what's up with that...i can turn my computer on during the day
for just 20 minutes and my night is shot. at night is the only time i
can get on for longer being that i am a single mother of two. it
reboots worse during the day and if i've had it on at all during the
day it reboots just as bad at night...im at a loss i have not the
first clue...can anyone help me....and forwarning...i dont understand
too much tech talk....i know it makes me sound like an idiot...but
i'm a hands on learner...i can't help it...so lamens terms would
help...thank you so much..
=================================
I would suspect that you have a damaged
or outdated video driver.

If you reduce your Graphics Hardware
Acceleration as per the instructions in the
following article and realize an improvement,
it's an indication that you need to update
your video driver:

(263391) How to Change the Graphics
Hardware Acceleration Setting in Windows
http://support.microsoft.com/?kbid=263391


If you decide to update your video driver...
the following steps may help you:

Go to the support website of your video
adapter's mfg. and search for Windows
XP Compatible drivers.

If you don't know the make and model of
your video adapter...check the documentation
that came with the computer.

Also you could try these steps...
Go to...Start / Run...type...
msinfo32 ...press enter.

On the System Information screen...choose...
Components / Display...

You should find the make and model of your
display adapter as well as the driver version.

If the driver on the support website is more
current than the one you are running...
download it and install it. Also you should find
and follow the installation instructions at the
support site.

thank you so much...i greatly appreciate you taking the time to try and
help me with my problem....again thank you

Kassie Beavers


--
coppertop327
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coppertop327 wrote:
thank you so much...i greatly appreciate you taking the time to try
and help me with my problem....again thank you

Kassie Beavers
=============================
You're welcome...

Question is...did you solve the problem?

--

John Inzer

actually no..lol...it told me that mine is newer than the one they were
offering...so im not sure...im just tryin to figure it all out...if you
have any other ideas i'll be more than happy to try them....beings that
i have no clue what im doing and you seem to know exatcly what your
talking about....lol....if i didnt laugh at myself over this then it
would make me cry...could it possibly be the video card?


--
coppertop327
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coppertop327 wrote:
actually no..lol...it told me that mine is newer than the one they
were offering...so im not sure...im just tryin to figure it all
out...if you have any other ideas i'll be more than happy to try
them....beings that i have no clue what im doing and you seem to know
exatcly what your talking about....lol....if i didnt laugh at myself
over this then it would make me cry...could it possibly be the video
card?
========================================
What told you that yours is newer than the download?

Did you reduce the Graphics Hardware Acceleration?

--

John Inzer

i may have solved my problem...my friend came over and was trying to
help me with it and they are the one that told me i had a newer version
so when i got your message they had already left and i didnt know where
they had gone to find out...but.....my dad..lol...told me to bring my
computer to him...and he takes the case off and as im looking inside the
box i see the worst dust build up...i didnt know that much dust could
get inside a computer so fast...im hoping it fixes my problem...its
already running faster...but trust me...i have never felt like more of
an idiot as i do right now...thank you for your patience and trying to
help me...although if this does not fix my problem then trust me...i'll
be back...lol...i cant believe i didnt think to check the inside of my
box...rofl


--
coppertop327
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coppertop327 wrote:
i may have solved my problem...my friend came over and was trying to
help me with it and they are the one that told me i had a newer
version so when i got your message they had already left and i didnt
know where they had gone to find out...but.....my dad..lol...told me
to bring my computer to him...and he takes the case off and as im
looking inside the box i see the worst dust build up...i didnt know
that much dust could get inside a computer so fast...im hoping it
fixes my problem...its already running faster...but trust me...i have
never felt like more of an idiot as i do right now...thank you for
your patience and trying to help me...although if this does not fix
my problem then trust me...i'll be back...lol...i cant believe i
didnt think to check the inside of my box...rofl
================================
Dust can cause serious issues because it
causes the system to overheat. I hope this
clears up the problems for you.

Thanks for the update.

--

John Inzer