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Apple's had a shockingly bad week of software problems



 
 
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Old December 3rd 17, 02:49 PM posted to alt.privacy.anon-server, comp.sys.mac.advocacy, comp.sys.mac.system,alt.comp.os.windows-10, comp.os.linux.advocacy
Rasta Pasta
external usenet poster
 
Posts: 1
Default Apple's had a shockingly bad week of software problems

As the week draws to a close, it’s definitely been a long one
for Apple’s software engineers. The nightmare started on
Tuesday, after a Twitter user disclosed a critical security
vulnerability for macOS High Sierra that allowed anyone with
physical access to a Mac to gain system administrator privileges
without even entering a password. As software bugs go, this one
was embarrassing and critical, but Apple managed to fix it less
than 24 hours after it was publicly disclosed.

“Security is a top priority for every Apple product, and
regrettably we stumbled with this release of macOS,” admitted an
Apple spokesperson. “We greatly regret this error and we
apologize to all Mac users, both for releasing with this
vulnerability and for the concern it has caused. Our customers
deserve better. We are auditing our development processes to
help prevent this from happening again.”

As the auditing of development processes begins, other issues
have come to light on the macOS side as a result of this
software fix. Apple’s security update ended up introducing a
problem preventing Mac users from authenticating or connecting
to file shares on their Macs. Apple was forced to issue yet
another support document to detail a fix for these users,
helping Mac owners gain access to file shares again.

That seemed to be an embarrassing end to the problems, but late
last night reports emerged that Apple’s rushed software patch
could be just as buggy as the code it was supposed to fix.
Wired’s Andy Greenberg reports that multiple Mac users who had
not yet upgraded their operating system from the original
version of High Sierra to the new 10.13.1 update, but installed
Apple’s patch, are seeing the root problem reoccur after they
install the latest macOS system update. Reinstalling Apple’s
separate patch hasn’t helped these users, unless they reboot and
then install it. It’s a shoddy example of Apple rushing to fix a
critical issue and not taking the time to test it properly.

Mac users have had a confusing week, but some iPhone users
didn’t escape unscathed. An iOS 11 bug started crashing some
iPhones after the clocks hit 12:15AM this morning. Apple has had
a history of strange time-related bugs affecting iOS multiple
times over the years, but this particular issue appears to be
related to recurring notifications for apps like reminders.
After issuing a final developer beta of iOS 11.2 to developers
last night, Apple decided to take the highly unusual step of
issuing iOS 11.2 to all iPhone owners to fix the crashing issues
today.

Apple generally issues iOS updates on a Tuesday at 1PM ET / 10AM
PT, but this bug has clearly made the company push its release a
lot earlier than it was potentially planning. iOS 11.2 also
includes a fix for a new autocorrect issue where the word "it"
to be autocorrected to "I.T” automatically. Apple fixed a
similar autocorrect bug with iOS 11.1.1 after the operating
system had been automatically changing the letter “I” to “A [?]”
for some users.

Let’s recap the week of Apple software problems:

macOS High Sierra critical flaw with root admin access
macOS High Sierra update released, but breaks file sharing
iOS 11 crashing on some iPhones due to a date bug
macOS High Sierra fix not installing correctly on some systems
iOS 11.2 released early to fix iPhone crash bug

It’s hard to say whether Apple has been particularly sloppy
recently with its software updates, or whether this is a growing
trend in software in general. Apple also didn’t notice an epic
security flaw in macOS and iOS for 18 months a few years ago.
Either way, this latest week of problems does highlight Apple’s
challenge to meet the needs of its customers on a wide scale. 10
years ago Apple introduced the iPhone, but at the time its main
computing devices were Macs which made up around five percent of
all desktop machines. Windows was the operating system you
associated with bugs or security patches at the time.

But Apple now has more than 1 billion devices running iOS, and
any security flaws or problems impact millions of people on a
much larger scale than macOS has ever experienced. Thankfully,
Apple is able to patch these devices regularly and provides
software updates even to older phones and tablets — something we
rarely see on Android devices. Apple is now facing the
challenging prospect of auditing its development processes to
ensure this kind of messy week never happens again.

https://www.theverge.com/2017/12/2/1...ple-macos-ios-
software-problems-updates

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  #2  
Old December 3rd 17, 07:17 PM posted to alt.privacy.anon-server,comp.sys.mac.advocacy,comp.sys.mac.system,alt.comp.os.windows-10,comp.os.linux.advocacy
Ant[_2_]
external usenet poster
 
Posts: 554
Default Apple's had a shockingly bad week of software problems

Seriously, their QA sucks. Oh wait, do they even have one?


In alt.comp.os.windows-10 Rasta Pasta wrote:

As the week draws to a close, it?s definitely been a long one
for Apple?s software engineers. The nightmare started on
Tuesday, after a Twitter user disclosed a critical security
vulnerability for macOS High Sierra that allowed anyone with
physical access to a Mac to gain system administrator privileges
without even entering a password. As software bugs go, this one
was embarrassing and critical, but Apple managed to fix it less
than 24 hours after it was publicly disclosed.


?Security is a top priority for every Apple product, and
regrettably we stumbled with this release of macOS,? admitted an
Apple spokesperson. ?We greatly regret this error and we
apologize to all Mac users, both for releasing with this
vulnerability and for the concern it has caused. Our customers
deserve better. We are auditing our development processes to
help prevent this from happening again.?


As the auditing of development processes begins, other issues
have come to light on the macOS side as a result of this
software fix. Apple?s security update ended up introducing a
problem preventing Mac users from authenticating or connecting
to file shares on their Macs. Apple was forced to issue yet
another support document to detail a fix for these users,
helping Mac owners gain access to file shares again.


That seemed to be an embarrassing end to the problems, but late
last night reports emerged that Apple?s rushed software patch
could be just as buggy as the code it was supposed to fix.
Wired?s Andy Greenberg reports that multiple Mac users who had
not yet upgraded their operating system from the original
version of High Sierra to the new 10.13.1 update, but installed
Apple?s patch, are seeing the root problem reoccur after they
install the latest macOS system update. Reinstalling Apple?s
separate patch hasn?t helped these users, unless they reboot and
then install it. It?s a shoddy example of Apple rushing to fix a
critical issue and not taking the time to test it properly.


Mac users have had a confusing week, but some iPhone users
didn?t escape unscathed. An iOS 11 bug started crashing some
iPhones after the clocks hit 12:15AM this morning. Apple has had
a history of strange time-related bugs affecting iOS multiple
times over the years, but this particular issue appears to be
related to recurring notifications for apps like reminders.
After issuing a final developer beta of iOS 11.2 to developers
last night, Apple decided to take the highly unusual step of
issuing iOS 11.2 to all iPhone owners to fix the crashing issues
today.


Apple generally issues iOS updates on a Tuesday at 1PM ET / 10AM
PT, but this bug has clearly made the company push its release a
lot earlier than it was potentially planning. iOS 11.2 also
includes a fix for a new autocorrect issue where the word "it"
to be autocorrected to "I.T? automatically. Apple fixed a
similar autocorrect bug with iOS 11.1.1 after the operating
system had been automatically changing the letter ?I? to ?A [?]?
for some users.


Let?s recap the week of Apple software problems:


macOS High Sierra critical flaw with root admin access
macOS High Sierra update released, but breaks file sharing
iOS 11 crashing on some iPhones due to a date bug
macOS High Sierra fix not installing correctly on some systems
iOS 11.2 released early to fix iPhone crash bug


It?s hard to say whether Apple has been particularly sloppy
recently with its software updates, or whether this is a growing
trend in software in general. Apple also didn?t notice an epic
security flaw in macOS and iOS for 18 months a few years ago.
Either way, this latest week of problems does highlight Apple?s
challenge to meet the needs of its customers on a wide scale. 10
years ago Apple introduced the iPhone, but at the time its main
computing devices were Macs which made up around five percent of
all desktop machines. Windows was the operating system you
associated with bugs or security patches at the time.


But Apple now has more than 1 billion devices running iOS, and
any security flaws or problems impact millions of people on a
much larger scale than macOS has ever experienced. Thankfully,
Apple is able to patch these devices regularly and provides
software updates even to older phones and tablets ? something we
rarely see on Android devices. Apple is now facing the
challenging prospect of auditing its development processes to
ensure this kind of messy week never happens again.


https://www.theverge.com/2017/12/2/1...ple-macos-ios-
software-problems-updates



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