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#28
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Malwarebytes problem?
On 12/7/2017 12:47 PM, Mr Pounder Esquire wrote:
Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I also got the free trial on an update. Been there and did not like it. It tended to slow my computer down and I did NOT ask for it. I'm a bit late with this, sorry. 1.. Launch Malwarebytes. You will see Malwarebytes. | Premium Trial displayed at the top of the Dashboard. 2.. Go to Settings My Account tab. 3.. Click the Deactivate Premium Trial button. Click Yes, when prompted with the confirmation window. 4.. Once complete, you will notice that Malwarebytes 3 will revert to FREE version. Thank you! I wish I knew to do that before now. I uninstalled the premium trial version and will look into installing the free version again. I'm not sure it's available as a download, but the website shows it... -- Jo-Anne |
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