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printer settings could not be saved
I have one XP machine on our small Novell network. I have
been trying to troubleshoot some printing issues with our hp laserjet 2200. I was trying a different driver when I got an error while exiting from printer properties "Printer settings could not be saved". I then tried making changes in another previously installed hp laserjet 2200 driver that was working (although there were other minor printing issues), and I received the same error message. Now no matter what I try to change in printer properties on either printer I cannot save my changes. All patches from windows update have been installed. |
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printer settings could not be saved
Is this the error?
8) When I use the Add Printer Wizard to install a printer, regardless of what printer I am trying to install, when I click "Finish" I get the error "Operation could not be completed". There seem to be cases where an internal cache file gets corrupted, possible from an earlier power failure. Navigate to the %windir%\inf folder (it's a hidden directory, so by default you won't see it in explorer, either turn on "show hidden files" or use the command line) and delete ntprint.pnf, printupg.pnf, infcache.1 and any oemXXXX.pnf (XXXX being a sequential number). Delete only the .pnf, not the .inf - the .pnf is the cached version of the .inf and will be regenerated if it doesn't exist. -- Alan Morris Microsoft Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Dan" wrote in message ... I have one XP machine on our small Novell network. I have been trying to troubleshoot some printing issues with our hp laserjet 2200. I was trying a different driver when I got an error while exiting from printer properties "Printer settings could not be saved". I then tried making changes in another previously installed hp laserjet 2200 driver that was working (although there were other minor printing issues), and I received the same error message. Now no matter what I try to change in printer properties on either printer I cannot save my changes. All patches from windows update have been installed. |
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