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#1
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help.....:(
my printer was working fine, until I tried to print one
day and got the message "you need to install a printer before you can perform this operation". I tried to uninstall and reinstall...no use. I keep getting the message "this operation cannot be completed" when I try to add a printer. I checked my print spooler service and it has been started..my printer is a Lexmark Z52. please help |
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#2
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help.....:(
It's a Lexmark.
Follow the instructions at Bruce Sanderson's website... pay particular attention to his special section on Lexmark printers. http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm After rebooting, ensure the print spooler is running - from the command prompt, type net start spooler (and hit enter) If still no joy, from the command prompt, type sfc /scannow (reboot the PC after this) Any joy? Cari www.coribright.com "M.O." wrote in message ... my printer was working fine, until I tried to print one day and got the message "you need to install a printer before you can perform this operation". I tried to uninstall and reinstall...no use. I keep getting the message "this operation cannot be completed" when I try to add a printer. I checked my print spooler service and it has been started..my printer is a Lexmark Z52. please help |
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