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Problems with Windows XP update, SP3, & Antivirus software?
I am using Windows XP with Service Pack 3 in a Dell computer.
Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? 4) How do I download Windows Service Pack 3? 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? Thanks. Richard |
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#2
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Problems with Windows XP update, SP3, & Antivirus software?
Please see the responses to your original post:
http://www.microsoft.com/windowsxp/e...8-6f2976e32a5f -- Disclaimer: The information has been posted "as is" with no warranties or guarantees and doesn''t give any rights. "doowopper10" wrote: I am using Windows XP with Service Pack 3 in a Dell computer. Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? 4) How do I download Windows Service Pack 3? 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? Thanks. Richard |
#3
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Problems with Windows XP update, SP3, & Antivirus software?
Please see the responses to your original post:
http://www.microsoft.com/windowsxp/e...8-6f2976e32a5f -- Disclaimer: The information has been posted "as is" with no warranties or guarantees and doesn''t give any rights. "doowopper10" wrote: I am using Windows XP with Service Pack 3 in a Dell computer. Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? 4) How do I download Windows Service Pack 3? 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? Thanks. Richard |
#4
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Problems with Windows XP update, SP3, & Antivirus software?
Steps to take before you install Windows Service Pack 3
http://support.microsoft.com/kb/950717 "doowopper10" wrote in message ... I am using Windows XP with Service Pack 3 in a Dell computer. Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? 4) How do I download Windows Service Pack 3? 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? Thanks. Richard |
#5
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Problems with Windows XP update, SP3, & Antivirus software?
Steps to take before you install Windows Service Pack 3
http://support.microsoft.com/kb/950717 "doowopper10" wrote in message ... I am using Windows XP with Service Pack 3 in a Dell computer. Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? 4) How do I download Windows Service Pack 3? 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? Thanks. Richard |
#6
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Problems with Windows XP update, SP3, & Antivirus software?
doowopper10 wrote:
I am using Windows XP with Service Pack 3 in a Dell computer. Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? What it does: http://www.file.net/process/asyncmac.sys.html It can also be a virus: The following threats are known to be associated with the file "asyncmac.sys": Threat AliasNumber of Incidents Generic PUP.x [McAfee]1 Hacktool.Rootkit [Symantec]1 Trojan-Mailfinder.Win32.Agent.ri [Kaspersky Lab]1 VirTool:WinNT/Emold.gen!A [Microsoft]1 After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. In this case it doesn't sound like anything will be unstable unless there are other borked files in addition to that one. If it's a service you need, that service won't work, but it shouldn't make it unstable from what I read. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? See above. Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? Go to the MS site and search for "SP3". It's still there. If I were you I'd download the actual program instead of installing it right away so that in the future you'll have it avaliable. Then burn it to a CD. I usually download things like that, and then go back and let the site install it for me. Be aware, if your system is still messed up, SP3 might not install cleanly so be prepared, just in case. 4) How do I download Windows Service Pack 3? Search for it on the MS update site. You can download just the parts of it you need for your computer,, or the whole SP3 in which case you'd be able to use it to install on any computer. 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? You might want to try a Repair Install first, then try to install it. I'd say you need it just because it avoids having to do hundreds of updates/upgrades; you'll only have to do the ones that are post-SP3. I'm wondering if your AV didn't remove the good file, too. Check the sizes against the link above and see if they match; perhaps you can put the good one back and just go on about your business. Google found a lot of hits on the filename you gave; check it out. HTH, Twayne Thanks. Richard |
#7
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Problems with Windows XP update, SP3, & Antivirus software?
doowopper10 wrote:
I am using Windows XP with Service Pack 3 in a Dell computer. Tonight F-Prot antivirus software removed several files and quarantined several other files that were infected with a virus. In the F-Prot quarantined file list, it the following file was quarantined twice today: "asyncmac.sys." 1) What does asyncmac.sys do and is it critical for Windows' XP stability? What it does: http://www.file.net/process/asyncmac.sys.html It can also be a virus: The following threats are known to be associated with the file "asyncmac.sys": Threat AliasNumber of Incidents Generic PUP.x [McAfee]1 Hacktool.Rootkit [Symantec]1 Trojan-Mailfinder.Win32.Agent.ri [Kaspersky Lab]1 VirTool:WinNT/Emold.gen!A [Microsoft]1 After F-Prot removed or quarantined several files, a window appeared stating that I need to put the Service Pack 3 cd in the cd drive to replace certain files that were removed or quarantined. And, if I didn't do it, Windows might become unstable. In this case it doesn't sound like anything will be unstable unless there are other borked files in addition to that one. If it's a service you need, that service won't work, but it shouldn't make it unstable from what I read. 2) Is there a way to determine if Windows XP is now unstable - that is, determine Windows stability before it potentially crashes? See above. Since I do not have a Service Pack 3 cd, I couldn't follow the above instructions to use a service Pack 3 cd to replace the files that were quarantined or removed by F-Prot. So, I then thought about trying to reinstall Service Pack 3. To reinstall Service Pack 3, I clicked on the Windows Update icon which took me to a window in Internet Explorer 7 that stated, "Files required to use Microsoft Update are no longer registered or installed on your computer." So I chose, "Register and reinstall the files for me now," in that Window. When I then clicked on the "Continue" button, that same window just kept reappearing and I could get beyond it to a page that would allow me to update Windows XP or download Service Pack 3. 3) How do I fix that Windows update page so the required files for Microsoft update are installed on my computer? Go to the MS site and search for "SP3". It's still there. If I were you I'd download the actual program instead of installing it right away so that in the future you'll have it avaliable. Then burn it to a CD. I usually download things like that, and then go back and let the site install it for me. Be aware, if your system is still messed up, SP3 might not install cleanly so be prepared, just in case. 4) How do I download Windows Service Pack 3? Search for it on the MS update site. You can download just the parts of it you need for your computer,, or the whole SP3 in which case you'd be able to use it to install on any computer. 5) Given the problems mentioned above, should I reinstall Windows Service Pack 3? You might want to try a Repair Install first, then try to install it. I'd say you need it just because it avoids having to do hundreds of updates/upgrades; you'll only have to do the ones that are post-SP3. I'm wondering if your AV didn't remove the good file, too. Check the sizes against the link above and see if they match; perhaps you can put the good one back and just go on about your business. Google found a lot of hits on the filename you gave; check it out. HTH, Twayne Thanks. Richard |
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