Changing My Documents back to Default deletes Share on Server

Good Morning,

I have a user who manually set up their My Documents to be redirected to a
server. It was then working fine, but then they decided to switch it back
locally. After doing so, they noticed that their actual user folder that was
on the server is now deleted.

The owner of the folder is an Administrator account and not the actual user
so I'm not sure how the user could have deleted this.

Is this a feature of Folder Redirection if it's setup manually? Is it
supposed to completely remove the root share if it's moved back to their
local system?

If someone can please let me know, that would be really great!!

Thanks!

The date and time was 12/11/2008 6:32 AM, and on a whim, tmpotvin
pounded out on the keyboard:

Good Morning,

I have a user who manually set up their My Documents to be redirected to a
server. It was then working fine, but then they decided to switch it back
locally. After doing so, they noticed that their actual user folder that was
on the server is now deleted.

The owner of the folder is an Administrator account and not the actual user
so I'm not sure how the user could have deleted this.

Is this a feature of Folder Redirection if it's setup manually? Is it
supposed to completely remove the root share if it's moved back to their
local system?

If someone can please let me know, that would be really great!!

Thanks!

Hi tmp,

Was the user using Offline Files to sync between the two? If it was
turned off before a sync occurred, data could be lost.

But just changing MD back to the default doesn't delete the old
location, it just moves the data back locally. I set up users this way
all the time and I've never had their user folder deleted. And on one
network we've been setting up the Symantec DLO agent for backup, so
we've been moving laptop users My Documents back locally instead of
relying on the buggy Offline Files. I've changed a few dozen back with
no issues like that.

Is it actually a server running NT/W2K/W2K3 or just a computer set up to
store files?

--
Terry R.

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"Terry R." wrote:

The date and time was 12/11/2008 6:32 AM, and on a whim, tmpotvin
pounded out on the keyboard:

Good Morning,

I have a user who manually set up their My Documents to be redirected to a
server. It was then working fine, but then they decided to switch it back
locally. After doing so, they noticed that their actual user folder that was
on the server is now deleted.

The owner of the folder is an Administrator account and not the actual user
so I'm not sure how the user could have deleted this.

Is this a feature of Folder Redirection if it's setup manually? Is it
supposed to completely remove the root share if it's moved back to their
local system?

If someone can please let me know, that would be really great!!

Thanks!

Hi tmp,

Was the user using Offline Files to sync between the two? If it was
turned off before a sync occurred, data could be lost.

But just changing MD back to the default doesn't delete the old
location, it just moves the data back locally. I set up users this way
all the time and I've never had their user folder deleted. And on one
network we've been setting up the Symantec DLO agent for backup, so
we've been moving laptop users My Documents back locally instead of
relying on the buggy Offline Files. I've changed a few dozen back with
no issues like that.

Is it actually a server running NT/W2K/W2K3 or just a computer set up to
store files?

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

Hi Terry,

Thanks for the reply.

Yes, the user would have been using Offline Files. He did mention that all
of the data was back on the C drive, but that his share was gone. It was
\\server\users$\userid, but now userid has disappeared. Since there's
a drive being mapped directly to that share, it's not working anymore. I
know that the user isn't the full owner of the folder so I found it weird
that it was deleted.

There were a few reasons for them using Redirection/Offline Files , and the
main one was that if a spare needs to be given or they need to use a
different system, they can just access files directly on the server instead
of doing a restore of a backup file each time.

Please let me know if there's anything else that can maybe explain why this
happened.

Thanks!

The date and time was 12/11/2008 7:44 AM, and on a whim, tmpotvin
pounded out on the keyboard:


"Terry R." wrote:

The date and time was 12/11/2008 6:32 AM, and on a whim, tmpotvin
pounded out on the keyboard:

Good Morning,

I have a user who manually set up their My Documents to be redirected to a
server. It was then working fine, but then they decided to switch it back
locally. After doing so, they noticed that their actual user folder that was
on the server is now deleted.

The owner of the folder is an Administrator account and not the actual user
so I'm not sure how the user could have deleted this.

Is this a feature of Folder Redirection if it's setup manually? Is it
supposed to completely remove the root share if it's moved back to their
local system?

If someone can please let me know, that would be really great!!

Thanks!
Hi tmp,

Was the user using Offline Files to sync between the two? If it was
turned off before a sync occurred, data could be lost.

But just changing MD back to the default doesn't delete the old
location, it just moves the data back locally. I set up users this way
all the time and I've never had their user folder deleted. And on one
network we've been setting up the Symantec DLO agent for backup, so
we've been moving laptop users My Documents back locally instead of
relying on the buggy Offline Files. I've changed a few dozen back with
no issues like that.

Is it actually a server running NT/W2K/W2K3 or just a computer set up to
store files?

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

Hi Terry,

Thanks for the reply.

Yes, the user would have been using Offline Files. He did mention that all
of the data was back on the C drive, but that his share was gone. It was
\\server\users$\userid, but now userid has disappeared. Since there's
a drive being mapped directly to that share, it's not working anymore. I
know that the user isn't the full owner of the folder so I found it weird
that it was deleted.

There were a few reasons for them using Redirection/Offline Files , and the
main one was that if a spare needs to be given or they need to use a
different system, they can just access files directly on the server instead
of doing a restore of a backup file each time.

Please let me know if there's anything else that can maybe explain why this
happened.

Thanks!

If the user has all rights, they don't need to be the owner to remove
the folder. I think the user inadvertently removed the folder after the
move.

Offline Files is okay for users that don't have a lot of data. But it's
too time consuming otherwise, and not reliable enough IMO.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.