Pop Ups

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci

On Wed, 10 Dec 2008 00:05:03 -0800, icart89
wrote:

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci

Same popup every time or different? What are the popups?

You might run a couple of malware scanners like Malwarebytes and
SUPERantispyware to be on the safe side.

--
Max

You can try this to see if it helps http://www.randem.com/virusproblems.html


--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"icart89" wrote in message
...
Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for
an
accounting class. The weird thing is, I got a pop up. I've been on that
site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up
appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a
pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search
brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci

Use the 2 Programs below to scan your System, and look for Spyware/Malware.
All info below.


http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

--
Mad Mike


"icart89" wrote:

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci

Hi Max, it appears to be the same pop up everytime.

"The Max" wrote:

On Wed, 10 Dec 2008 00:05:03 -0800, icart89
wrote:

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci

Same popup every time or different? What are the popups?

You might run a couple of malware scanners like Malwarebytes and
SUPERantispyware to be on the safe side.

--
Max

(I can't seem to edit my last post.)

I've managed to read in the address bar, it says: pantomi.com (with a bunch
of numbers and symbols after it. Then it changes to: shop.forless.com/(some
letters and numbers after that as well)

It's not the exact same ads but it's always asking me to purchase microsoft
products.

"The Max" wrote:

On Wed, 10 Dec 2008 00:05:03 -0800, icart89
wrote:

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci

Same popup every time or different? What are the popups?

You might run a couple of malware scanners like Malwarebytes and
SUPERantispyware to be on the safe side.

--
Max

"icart89" wrote:

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci


Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
Download and Update both SuperAntispyware and Malwarebytes then run a
complete scan - Free
http://www.superantispyware.com/supe...freevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en...hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/bui...wnloading-slim

HTH,
nass
---
http://www.nasstec.co.uk

"nass" wrote:



"icart89" wrote:

Hello.

This past Monday, I logged on to WileyPLUS to do an online assignment for an
accounting class. The weird thing is, I got a pop up. I've been on that site
for a whole semester and I've never got a pop up until yesterday. And it's
wasn't just one time. When I submited my assignment, another pop up appeared.

I just ignored the issue, but today, when I clicked on a link to upgrade
some of my Microsoft Office components, i.e. powerpoint, excel, I got a pop
up. (It was a Microsoft site.)

Also, on google, after I clicked on the first link(site) the search brought
up, a pop up appeared. (I was just on that same site yesterday using a
school's computer and there were no pop ups.)

I just got another pop up when I refreshed this page.

I'm not an expert, but I think something is wrong with my computer. Is it
being attacked by a virus? I would appreciate it if someone would tell me
what is up and how to handle it.

(My pop up blocker is on. Always has been.)

Traci


Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
Download and Update both SuperAntispyware and Malwarebytes then run a
complete scan - Free
http://www.superantispyware.com/supe...freevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en...hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/bui...wnloading-slim

HTH,
nass
---
http://www.nasstec.co.uk

Hi nass,

Is it okay if I only downloaded from the first 2 links you provided? because
that's what I did.

I downloaded and updated SuperAntispyware and Malwarebytes. Malwarebytes
updated fine, but SuperAntispyware gave me 3 alerts on the top left corner of
my screen that I couldn't 'x' out. One alert told me that it blocked a
potentially harmful... "(something, I forgot)", and I think another alert
asked if it could check for updates. It eventually froze my computer.

I shut my computer down since there was no other way, and turned it back on.
Then I was able to update SuperAntispyware.

I couldn't follow your directions exactly, because one add-on would not stay
disabled, in fact, it is enabled right now. It's called: lakutufo.dll and the
type is 'Browser Helper Object' and file is 'lakutufo.dll'. I think it's
what's causing the pop ups but I'm no expert.

I've just scanned with SuperAntispyware. It detected some things and
rebooted my computer. So far I haven't ran into pop ups.

Is your email: ? (without parentheses?) I plan to
send my log.