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#31
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Microsoft Keyboard Causes Bootup to hang
I've just paid £100 for these. I am determined to get them working, this a
Microsoft+Asus issue (Pretty big names!) I'm sure Mr ASUS has met with Mr GATES at some point and there must be a way of working round it!! ;-) "Leythos" wrote in message ... In article , says... Hi I've got a brand new PC (pre-built):- P4 3.2ghz HT 512mb ddr 400mhz RAM Asus P4P800SE Mo/Bo (Latest BIOS) 200GB S-ATA Maxtor Drive Windows XP Home I've connected a new Wireless Keyboard and mouse from Microsoft (optical wireless desktop Elite) - LATEST drivers Wireless keyboards and mice are nothing but trouble, avoid them. -- -- (Remove 999 to reply to me) |
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#32
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Microsoft Keyboard Causes Bootup to hang
Thanks for all your ideas. It wasn't til I read a review for the Logitech
Desktop MX Keyboard & mouse, written by a guy who had the EXACT same problem as me, that I realised I was maybe on a loser! He was told by Microsoft that it was an unsolveable problem, and they swapped it. Second one did the same. He bought Logitech, perfecto! I've sent the Keyboard back, the dealer has given me a full refund (Thanks AMAZON, great service - even refunded my postage) I've tried my neighbours wireless KB and it's perfect. I've added the original KB that came with the PC (Logitech) and the PC starts first time, every time. Good riddance Microsoft "Not-so-Elite" Keyboard ;-) Cheers Nik. "Walmsley's" wrote in message ... Note replies........ "Tim" wrote in message ... Nic, Please try and answer the questions below. Someone may be able to point 100% at the cause if you do... There are several things you could do to check earthing problems that include checking the resistance between the earth plug on the mains cable and the chassis on the PC - this should be zero ohms. Another is to check the mounting of the PCB in the case. Cases have light metal flanges aroung each IO socket on the rear. These are supposed to touch the socket mounted on the mobo. They are there to stop EFI / RFI leakage. Also check that the mobo has been mounted correctly. Most usually metal posts are supplied and they provide earth conduction to the motherboard. I have no way of checking resistance! Sorry, not that technical. If you did not have the correct chassis plate (IE none as some people have) and a problem with the earth and .... a the keyboards USB cable plugged into a self powered hub then... all sorts of things could go wrong. Earth is there to protect things when things go wrong, so if there is no earth or partial earth then small amounts of current can go all over the place. Recently Paul stated something about PSU's pumping out a small flow to earth being 'normal'. It's a MESH PLC computer. I bought the K/B separately. I cost a small fortune and looks very well put together. Have you tried the keyboard on another PC yet? Have you tried another one of these keyboards you know is working from another PC on your PC? No other pC to try the K/B on, don't know anyone with this type of K/B When you plug in the keyboard, plug the keyboard directly into the PS/2 slot & plug the USB mouse connector into the PS/2 style adapter (green) into the adjacent Mouse port. Do *not* run the mouse through an intermediate USB hub. The keyboard socket is always in the corner towards the edge of the PC. Is this correct? If in doubt, pull the mouse out. If in doubt pull out *all* USB stuff & external peripherals until this problem is solved. All peripheral disconnected and all combinations tried. The K/B is in the correct socket, the mouse is in USB (But I've tried it in PS/2 and it works ok, but doesn't solve the problem) No hub is being used. The system only hangs when this k/b is connected to the PS/2 socket, regardless of any other combination of peripherals. Check the keyboard plug does insert correctly. On several occasions I have had plugs and adapters (like the green one) where the plastic is too far down the sleeve to allow the plug to go in far enough - this is in part due to the case. Checked? It must be in correctly, I've pushed it right in, and all I need to do is press the reset button on the machine, and it works fine. I assume this wouldn't be the case if it wasn't inserted properly? Do not unplug / plug in keyboards at run time. It may still happen that this can blow an internal motherboard fuse or worse, there is no fuse there any longer. (This used to be a problem, I don't know if it still is). Never have/would. Thanks. You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it is the story may be different.... as I have the "Microsoft Wireless Natural Multimedia keyboard" and am using that to describe everything.. Elite is not Bluetooth. it's wireless 105keys, with tilt-wheel on the left. Lots of multimedia buttons too. HTH - Tim "Walmsley's" wrote in message ... Funy you should mention earthing, when I was disconnecting each component piece-by-poece, the audio Jack touched the metal at the rear of the PC (Whilst it was off) and it buzzes the speakers. Also, when I very first log onto my screen name, right after the windows start-up sound has finished playing, there is a little crackle from the speakers (Creative I-Trigue 2.1). I accept that a bad earth could cause problems, but wouldn't this affect wired & wireless alike? Just another thought. Nik. "Tim" wrote in message ... Hi, I have one of these & I know others that do too - no problems at all. 1st step: ascertain if there is a fault with your keyboard - try someone elses on your machine & / or try yours on a machine with one already and see if it works. This will actually tell you a couple of things: problem with keyboard, or problem with system. I have read of mobos with earthing problems at the PS/2 connector so you can't rule this out. Batteries? They're fine - been runnnig on one set of batteries since last year - work all day every day. The batteries are NMH that are near their end of life. Battery life is substantially better than the original wireless devices. - Tim "Walmsley's" wrote in message ... Hi I've got a brand new PC (pre-built):- P4 3.2ghz HT 512mb ddr 400mhz RAM Asus P4P800SE Mo/Bo (Latest BIOS) 200GB S-ATA Maxtor Drive Windows XP Home I've connected a new Wireless Keyboard and mouse from Microsoft (optical wireless desktop Elite) - LATEST drivers The Wireless hub has 2 cables running from it. 1 is for the PS/2 connection to the PC, the other is USB for the mouse. When I connect the Keyboard to the PS/2 socket the system will not boot. It powers up, and the H/D light flickers away, but it will not send video signal to the Monitor, and pressing the power button again does not switch it off (I have to hold it for the 4 secs to power down.) If I hit the reset button, the whole thing fires up fine, If I connect a different Keyboard to the PS/2 it fires up fine. I've tried changing the wireless channel and this has no effect. If I disconnect the wireless K/B, power up with a different K/B, power down, reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY. A very bizarre problem! I'm hoping someone else out there has had this problem, and solved it! Any advice on this greatly appreciated! Nik. -- ================================================== ===== Remove S P A M K I L L From my Email address to reply to me Directly ================================================== ===== |
#33
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Microsoft Keyboard Causes Bootup to hang
Thanks for all your ideas. It wasn't til I read a review for the Logitech
Desktop MX Keyboard & mouse, written by a guy who had the EXACT same problem as me, that I realised I was maybe on a loser! He was told by Microsoft that it was an unsolveable problem, and they swapped it. Second one did the same. He bought Logitech, perfecto! I've sent the Keyboard back, the dealer has given me a full refund (Thanks AMAZON, great service - even refunded my postage) I've tried my neighbours wireless KB and it's perfect. I've added the original KB that came with the PC (Logitech) and the PC starts first time, every time. Good riddance Microsoft "Not-so-Elite" Keyboard ;-) Cheers Nik. "Walmsley's" wrote in message ... Note replies........ "Tim" wrote in message ... Nic, Please try and answer the questions below. Someone may be able to point 100% at the cause if you do... There are several things you could do to check earthing problems that include checking the resistance between the earth plug on the mains cable and the chassis on the PC - this should be zero ohms. Another is to check the mounting of the PCB in the case. Cases have light metal flanges aroung each IO socket on the rear. These are supposed to touch the socket mounted on the mobo. They are there to stop EFI / RFI leakage. Also check that the mobo has been mounted correctly. Most usually metal posts are supplied and they provide earth conduction to the motherboard. I have no way of checking resistance! Sorry, not that technical. If you did not have the correct chassis plate (IE none as some people have) and a problem with the earth and .... a the keyboards USB cable plugged into a self powered hub then... all sorts of things could go wrong. Earth is there to protect things when things go wrong, so if there is no earth or partial earth then small amounts of current can go all over the place. Recently Paul stated something about PSU's pumping out a small flow to earth being 'normal'. It's a MESH PLC computer. I bought the K/B separately. I cost a small fortune and looks very well put together. Have you tried the keyboard on another PC yet? Have you tried another one of these keyboards you know is working from another PC on your PC? No other pC to try the K/B on, don't know anyone with this type of K/B When you plug in the keyboard, plug the keyboard directly into the PS/2 slot & plug the USB mouse connector into the PS/2 style adapter (green) into the adjacent Mouse port. Do *not* run the mouse through an intermediate USB hub. The keyboard socket is always in the corner towards the edge of the PC. Is this correct? If in doubt, pull the mouse out. If in doubt pull out *all* USB stuff & external peripherals until this problem is solved. All peripheral disconnected and all combinations tried. The K/B is in the correct socket, the mouse is in USB (But I've tried it in PS/2 and it works ok, but doesn't solve the problem) No hub is being used. The system only hangs when this k/b is connected to the PS/2 socket, regardless of any other combination of peripherals. Check the keyboard plug does insert correctly. On several occasions I have had plugs and adapters (like the green one) where the plastic is too far down the sleeve to allow the plug to go in far enough - this is in part due to the case. Checked? It must be in correctly, I've pushed it right in, and all I need to do is press the reset button on the machine, and it works fine. I assume this wouldn't be the case if it wasn't inserted properly? Do not unplug / plug in keyboards at run time. It may still happen that this can blow an internal motherboard fuse or worse, there is no fuse there any longer. (This used to be a problem, I don't know if it still is). Never have/would. Thanks. You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it is the story may be different.... as I have the "Microsoft Wireless Natural Multimedia keyboard" and am using that to describe everything.. Elite is not Bluetooth. it's wireless 105keys, with tilt-wheel on the left. Lots of multimedia buttons too. HTH - Tim "Walmsley's" wrote in message ... Funy you should mention earthing, when I was disconnecting each component piece-by-poece, the audio Jack touched the metal at the rear of the PC (Whilst it was off) and it buzzes the speakers. Also, when I very first log onto my screen name, right after the windows start-up sound has finished playing, there is a little crackle from the speakers (Creative I-Trigue 2.1). I accept that a bad earth could cause problems, but wouldn't this affect wired & wireless alike? Just another thought. Nik. "Tim" wrote in message ... Hi, I have one of these & I know others that do too - no problems at all. 1st step: ascertain if there is a fault with your keyboard - try someone elses on your machine & / or try yours on a machine with one already and see if it works. This will actually tell you a couple of things: problem with keyboard, or problem with system. I have read of mobos with earthing problems at the PS/2 connector so you can't rule this out. Batteries? They're fine - been runnnig on one set of batteries since last year - work all day every day. The batteries are NMH that are near their end of life. Battery life is substantially better than the original wireless devices. - Tim "Walmsley's" wrote in message ... Hi I've got a brand new PC (pre-built):- P4 3.2ghz HT 512mb ddr 400mhz RAM Asus P4P800SE Mo/Bo (Latest BIOS) 200GB S-ATA Maxtor Drive Windows XP Home I've connected a new Wireless Keyboard and mouse from Microsoft (optical wireless desktop Elite) - LATEST drivers The Wireless hub has 2 cables running from it. 1 is for the PS/2 connection to the PC, the other is USB for the mouse. When I connect the Keyboard to the PS/2 socket the system will not boot. It powers up, and the H/D light flickers away, but it will not send video signal to the Monitor, and pressing the power button again does not switch it off (I have to hold it for the 4 secs to power down.) If I hit the reset button, the whole thing fires up fine, If I connect a different Keyboard to the PS/2 it fires up fine. I've tried changing the wireless channel and this has no effect. If I disconnect the wireless K/B, power up with a different K/B, power down, reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY. A very bizarre problem! I'm hoping someone else out there has had this problem, and solved it! Any advice on this greatly appreciated! Nik. -- ================================================== ===== Remove S P A M K I L L From my Email address to reply to me Directly ================================================== ===== |
#34
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Microsoft Keyboard Causes Bootup to hang
----- Walmsley's wrote: ----- Hi I've got a brand new PC (pre-built):- P4 3.2ghz HT 512mb ddr 400mhz RAM Asus P4P800SE Mo/Bo (Latest BIOS) 200GB S-ATA Maxtor Drive Windows XP Home I've connected a new Wireless Keyboard and mouse from Microsoft (optical wireless desktop Elite) - LATEST drivers The Wireless hub has 2 cables running from it. 1 is for the PS/2 connection to the PC, the other is USB for the mouse. When I connect the Keyboard to the PS/2 socket the system will not boot. It powers up, and the H/D light flickers away, but it will not send video signal to the Monitor, and pressing the power button again does not switch it off (I have to hold it for the 4 secs to power down.) If I hit the reset button, the whole thing fires up fine, If I connect a different Keyboard to the PS/2 it fires up fine. I've tried changing the wireless channel and this has no effect. If I disconnect the wireless K/B, power up with a different K/B, power down, reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY. A very bizarre problem! I'm hoping someone else out there has had this problem, and solved it! Any advice on this greatly appreciated! Nik. -- ================================================== ===== Remove S P A M K I L L From my Email address to reply to me Directly ================================================== ===== Funny you should ask. I just had that problem and accidently stumbled into this discussion area when I saw your plea for help. I just accidently found out that I didn't need both cords from my new MS Wireless Elite plugged in. Right now, I'm only plug ged in with the one USB cable yet I'm still typing! Go figure! |
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