Microsoft Keyboard Causes Bootup to hang

I've just paid £100 for these. I am determined to get them working, this a
Microsoft+Asus issue (Pretty big names!) I'm sure Mr ASUS has met with Mr
GATES at some point and there must be a way of working round it!!

;-)

"Leythos" wrote in message
...
In article ,
says...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

Wireless keyboards and mice are nothing but trouble, avoid them.

--
--

(Remove 999 to reply to me)

Thanks for all your ideas. It wasn't til I read a review for the Logitech
Desktop MX Keyboard & mouse, written by a guy who had the EXACT same problem
as me, that I realised I was maybe on a loser! He was told by Microsoft that
it was an unsolveable problem, and they swapped it. Second one did the same.
He bought Logitech, perfecto!

I've sent the Keyboard back, the dealer has given me a full refund (Thanks
AMAZON, great service - even refunded my postage)

I've tried my neighbours wireless KB and it's perfect. I've added the
original KB that came with the PC (Logitech) and the PC starts first time,
every time. Good riddance Microsoft "Not-so-Elite" Keyboard ;-)

Cheers

Nik.

"Walmsley's" wrote in message
...
Note replies........

"Tim" wrote in message
...
Nic,

Please try and answer the questions below. Someone may be able to point
100%
at the cause if you do...

There are several things you could do to check earthing problems that
include checking the resistance between the earth plug on the mains
cable
and the chassis on the PC - this should be zero ohms. Another is to
check
the mounting of the PCB in the case. Cases have light metal flanges
aroung
each IO socket on the rear. These are supposed to touch the socket
mounted
on the mobo. They are there to stop EFI / RFI leakage. Also check that
the
mobo has been mounted correctly. Most usually metal posts are supplied
and
they provide earth conduction to the motherboard.

I have no way of checking resistance! Sorry, not that technical.

If you did not have the correct chassis plate (IE none as some people
have)
and a problem with the earth and .... a the keyboards USB cable plugged
into
a self powered hub then... all sorts of things could go wrong. Earth is
there to protect things when things go wrong, so if there is no earth or
partial earth then small amounts of current can go all over the place.
Recently Paul stated something about PSU's pumping out a small flow to
earth
being 'normal'.

It's a MESH PLC computer. I bought the K/B separately. I cost a small
fortune and looks very well put together.

Have you tried the keyboard on another PC yet?
Have you tried another one of these keyboards you know is working from
another PC on your PC?

No other pC to try the K/B on, don't know anyone with this type of K/B


When you plug in the keyboard, plug the keyboard directly into the PS/2
slot
& plug the USB mouse connector into the PS/2 style adapter (green) into
the
adjacent Mouse port. Do *not* run the mouse through an intermediate USB
hub.
The keyboard socket is always in the corner towards the edge of the PC.
Is
this correct? If in doubt, pull the mouse out. If in doubt pull out
*all*
USB stuff & external peripherals until this problem is solved.

All peripheral disconnected and all combinations tried. The K/B is in the
correct socket, the mouse is in USB (But I've tried it in PS/2 and it
works
ok, but doesn't solve the problem) No hub is being used. The system only
hangs when this k/b is connected to the PS/2 socket, regardless of any
other
combination of peripherals.

Check the keyboard plug does insert correctly. On several occasions I
have
had plugs and adapters (like the green one) where the plastic is too far
down the sleeve to allow the plug to go in far enough - this is in part
due
to the case. Checked?

It must be in correctly, I've pushed it right in, and all I need to do is
press the reset button on the machine, and it works fine. I assume this
wouldn't be the case if it wasn't inserted properly?


Do not unplug / plug in keyboards at run time. It may still happen that
this
can blow an internal motherboard fuse or worse, there is no fuse there
any
longer. (This used to be a problem, I don't know if it still is).

Never have/would. Thanks.

You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it
is
the story may be different.... as I have the "Microsoft Wireless Natural
Multimedia keyboard" and am using that to describe everything..

Elite is not Bluetooth. it's wireless 105keys, with tilt-wheel on the
left.
Lots of multimedia buttons too.

HTH
- Tim




"Walmsley's" wrote in message
...
Funy you should mention earthing, when I was disconnecting each
component
piece-by-poece, the audio Jack touched the metal at the rear of the PC
(Whilst it was off) and it buzzes the speakers. Also, when I very
first
log
onto my screen name, right after the windows start-up sound has
finished
playing, there is a little crackle from the speakers (Creative
I-Trigue
2.1).

I accept that a bad earth could cause problems, but wouldn't this
affect
wired & wireless alike?

Just another thought.

Nik.

"Tim" wrote in message
...
Hi,

I have one of these & I know others that do too - no problems at all.

1st step: ascertain if there is a fault with your keyboard - try
someone
elses on your machine & / or try yours on a machine with one already
and
see
if it works.

This will actually tell you a couple of things: problem with
keyboard,
or
problem with system. I have read of mobos with earthing problems at
the
PS/2
connector so you can't rule this out.

Batteries? They're fine - been runnnig on one set of batteries since
last
year - work all day every day. The batteries are NMH that are near
their
end
of life. Battery life is substantially better than the original
wireless
devices.

- Tim


"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft
(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not
boot.
It
powers up, and the H/D light flickers away, but it will not send
video
signal to the Monitor, and pressing the power button again does not
switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B,
power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt
ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved
it!

Any advice on this greatly appreciated!

Nik.

--
================================================== =====
Remove S P A M K I L L From my Email address to reply to me
Directly
================================================== =====

Thanks for all your ideas. It wasn't til I read a review for the Logitech
Desktop MX Keyboard & mouse, written by a guy who had the EXACT same problem
as me, that I realised I was maybe on a loser! He was told by Microsoft that
it was an unsolveable problem, and they swapped it. Second one did the same.
He bought Logitech, perfecto!

I've sent the Keyboard back, the dealer has given me a full refund (Thanks
AMAZON, great service - even refunded my postage)

I've tried my neighbours wireless KB and it's perfect. I've added the
original KB that came with the PC (Logitech) and the PC starts first time,
every time. Good riddance Microsoft "Not-so-Elite" Keyboard ;-)

Cheers

Nik.

"Walmsley's" wrote in message
...
Note replies........

"Tim" wrote in message
...
Nic,

Please try and answer the questions below. Someone may be able to point
100%
at the cause if you do...

There are several things you could do to check earthing problems that
include checking the resistance between the earth plug on the mains
cable
and the chassis on the PC - this should be zero ohms. Another is to
check
the mounting of the PCB in the case. Cases have light metal flanges
aroung
each IO socket on the rear. These are supposed to touch the socket
mounted
on the mobo. They are there to stop EFI / RFI leakage. Also check that
the
mobo has been mounted correctly. Most usually metal posts are supplied
and
they provide earth conduction to the motherboard.

I have no way of checking resistance! Sorry, not that technical.

If you did not have the correct chassis plate (IE none as some people
have)
and a problem with the earth and .... a the keyboards USB cable plugged
into
a self powered hub then... all sorts of things could go wrong. Earth is
there to protect things when things go wrong, so if there is no earth or
partial earth then small amounts of current can go all over the place.
Recently Paul stated something about PSU's pumping out a small flow to
earth
being 'normal'.

It's a MESH PLC computer. I bought the K/B separately. I cost a small
fortune and looks very well put together.

Have you tried the keyboard on another PC yet?
Have you tried another one of these keyboards you know is working from
another PC on your PC?

No other pC to try the K/B on, don't know anyone with this type of K/B


When you plug in the keyboard, plug the keyboard directly into the PS/2
slot
& plug the USB mouse connector into the PS/2 style adapter (green) into
the
adjacent Mouse port. Do *not* run the mouse through an intermediate USB
hub.
The keyboard socket is always in the corner towards the edge of the PC.
Is
this correct? If in doubt, pull the mouse out. If in doubt pull out
*all*
USB stuff & external peripherals until this problem is solved.

All peripheral disconnected and all combinations tried. The K/B is in the
correct socket, the mouse is in USB (But I've tried it in PS/2 and it
works
ok, but doesn't solve the problem) No hub is being used. The system only
hangs when this k/b is connected to the PS/2 socket, regardless of any
other
combination of peripherals.

Check the keyboard plug does insert correctly. On several occasions I
have
had plugs and adapters (like the green one) where the plastic is too far
down the sleeve to allow the plug to go in far enough - this is in part
due
to the case. Checked?

It must be in correctly, I've pushed it right in, and all I need to do is
press the reset button on the machine, and it works fine. I assume this
wouldn't be the case if it wasn't inserted properly?


Do not unplug / plug in keyboards at run time. It may still happen that
this
can blow an internal motherboard fuse or worse, there is no fuse there
any
longer. (This used to be a problem, I don't know if it still is).

Never have/would. Thanks.

You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it
is
the story may be different.... as I have the "Microsoft Wireless Natural
Multimedia keyboard" and am using that to describe everything..

Elite is not Bluetooth. it's wireless 105keys, with tilt-wheel on the
left.
Lots of multimedia buttons too.

HTH
- Tim




"Walmsley's" wrote in message
...
Funy you should mention earthing, when I was disconnecting each
component
piece-by-poece, the audio Jack touched the metal at the rear of the PC
(Whilst it was off) and it buzzes the speakers. Also, when I very
first
log
onto my screen name, right after the windows start-up sound has
finished
playing, there is a little crackle from the speakers (Creative
I-Trigue
2.1).

I accept that a bad earth could cause problems, but wouldn't this
affect
wired & wireless alike?

Just another thought.

Nik.

"Tim" wrote in message
...
Hi,

I have one of these & I know others that do too - no problems at all.

1st step: ascertain if there is a fault with your keyboard - try
someone
elses on your machine & / or try yours on a machine with one already
and
see
if it works.

This will actually tell you a couple of things: problem with
keyboard,
or
problem with system. I have read of mobos with earthing problems at
the
PS/2
connector so you can't rule this out.

Batteries? They're fine - been runnnig on one set of batteries since
last
year - work all day every day. The batteries are NMH that are near
their
end
of life. Battery life is substantially better than the original
wireless
devices.

- Tim


"Walmsley's" wrote in message
...
Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft
(optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2
connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not
boot.
It
powers up, and the H/D light flickers away, but it will not send
video
signal to the Monitor, and pressing the power button again does not
switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B,
power
down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt
ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved
it!

Any advice on this greatly appreciated!

Nik.

--
================================================== =====
Remove S P A M K I L L From my Email address to reply to me
Directly
================================================== =====

----- Walmsley's wrote: -----

Hi

I've got a brand new PC (pre-built):-
P4 3.2ghz HT
512mb ddr 400mhz RAM
Asus P4P800SE Mo/Bo (Latest BIOS)
200GB S-ATA Maxtor Drive
Windows XP Home

I've connected a new Wireless Keyboard and mouse from Microsoft (optical
wireless desktop Elite) - LATEST drivers

The Wireless hub has 2 cables running from it. 1 is for the PS/2 connection
to the PC, the other is USB for the mouse.

When I connect the Keyboard to the PS/2 socket the system will not boot. It
powers up, and the H/D light flickers away, but it will not send video
signal to the Monitor, and pressing the power button again does not switch
it off (I have to hold it for the 4 secs to power down.)

If I hit the reset button, the whole thing fires up fine,
If I connect a different Keyboard to the PS/2 it fires up fine.
I've tried changing the wireless channel and this has no effect.
If I disconnect the wireless K/B, power up with a different K/B, power down,
reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.

A very bizarre problem!

I'm hoping someone else out there has had this problem, and solved it!

Any advice on this greatly appreciated!

Nik.

--
================================================== =====
Remove S P A M K I L L From my Email address to reply to me Directly
================================================== =====


Funny you should ask. I just had that problem and accidently stumbled into this discussion area when I saw your plea for help. I just accidently found out that I didn't need both cords from my new MS Wireless Elite plugged in. Right now, I'm only plug
ged in with the one USB cable yet I'm still typing! Go figure!