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Windows 10 locked at the cursed scenery screen



 
 
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  #1  
Old February 21st 19, 03:37 PM posted to alt.comp.os.windows-10
Freelance Writer
external usenet poster
 
Posts: 9
Default Windows 10 locked at the cursed scenery screen

Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?
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  #2  
Old February 21st 19, 04:06 PM posted to alt.comp.os.windows-10
GlowingBlueMist[_6_]
external usenet poster
 
Posts: 378
Default Windows 10 locked at the cursed scenery screen

On 2/21/2019 8:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?

If your PC has actual wired ports available for Keyboard and Mouse, NOT
USB, then find an old keyboard and mouse and see if that gets you in.
If that works start looking at deleting and reinstalling the USB drivers.

It sounds like the USB drivers are messed up and keeping you out. Doing
a repair from an already running but bad system can get your operating
system into this kind of state,.

An alternative to the old style keyboard, and probably better, would be
to boot from a Windows 10 install DVD or Flash install and do another
repair install. With luck that will force the loading of fresh USB
drivers from the DVD or flash drive and get you back into the system.
  #3  
Old February 21st 19, 04:28 PM posted to alt.comp.os.windows-10
Dick[_4_]
external usenet poster
 
Posts: 33
Default Windows 10 locked at the cursed scenery screen

On 2/21/2019 9:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?


I've noticed recently that I have encountered the same thing: can't get
to login screen. The way I have found to get around it is to do a
crtl-alt-del and the login pops up. Hope this helps...
  #4  
Old February 21st 19, 05:53 PM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Windows 10 locked at the cursed scenery screen

Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?


Third-party AV eaten a system file ?

Test that the Shift Lock key causes the Shift Lock LED to light.
You can also test the Num Lock or Scroll Lock and see if they
respond on the keyboard LEDs. That works best on a proper desktop
keyboard. I can't guarantee all keyboards have LEDs like that.
This is to prove input is possible at the current time, from the keyboard.

I tried holding the shift key here and starting my system,
and it didn't start in Safe Mode, so that's no good. Maybe that
worked a couple of releases back.

*******

First off, some DISM trivial.

If you do this:

dism /?

it won't really show you all the options. Try these instead.

dism /online /?
dism /image:c:\ /?

That gives the DISM online and offline command options.

If you're trying to repair a C: drive using the Command
Prompt window of an emergency CD or install DVD, you'd be
doing an "offline" operation on what you think is C: .

To verify C: is C:, you can try

dir c:

and see if, from the emergency CD, the folder names make
sense. I've had some volumes where the proper letter is
actually d: , so don't jump to any conclusions while working.
Try to verify, as best you can, you're targeting the correct
drive letter.

OK, now with that out of the way...

Using your emergency boot CD or your Win10 installer DVD,
you can gain access to Command Prompt from the troubleshooting
section. In there, you can try:

DISM /image:c:\ /cleanup-image /revertpendingactions

as that command will remove an "in-flight" Windows Update
that is failing. Normally you would expect an in-flight
update to have "rotating balls", but I think it can
also break as the system is coming up.

This is the best option I can think of at the moment.

*******

Stuff like this, I don't see how this is relevant to the
problem. The system could be working in WinSXS at the time
(messing around doing the Windows Update), but it wouldn't
be a particularly good idea to be doing this, until you've
tried the revertpendingactions and rebooted at least once.
If the revertpendingactions didn't work or it indicates
no pending action is present, you can try these.

Dism /image:c:\ /Cleanup-Image /CheckHealth

Dism /image:c:\ /Cleanup-Image /ScanHealth

Dism /image:c:\ /Cleanup-Image /RestoreHealth

The other command, one you'd do after cleaning up WinSXS,
would be to clean up System32.

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

And that one is illustrated in more detail here, including
a trick for figuring out the drive letter to use.

https://www.wintips.org/how-to-run-s...e-checker-too/

But at this point, I don't see a strong reason to be
doing these, as it's probably a borked, inflight, update.
I doubt it's actually a broken HID driver or something
stupid like that. We already had one instance of Windows
pushing out a bad HID driver, and they wouldn't do that
twice, right ? :-/

Paul
  #5  
Old February 21st 19, 06:05 PM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Windows 10 locked at the cursed scenery screen

Dick wrote:
On 2/21/2019 9:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?


I've noticed recently that I have encountered the same thing: can't get
to login screen. The way I have found to get around it is to do a
crtl-alt-del and the login pops up. Hope this helps...


In some older version of Windows, it was possible to
purposely set up that option as a policy. Namely, to
require the pressing of ctrl-alt-delete before entering
login information. It had something to do with session
hijacking, but how an exploit could make hay out of that
at bootup time is a mystery (unless a Startup program
were able to run, before the login prompt - does it
work like that?).

Example:

https://www.thewindowsclub.com/secur...lt-del-windows

Paul
  #6  
Old February 21st 19, 06:24 PM posted to alt.comp.os.windows-10
Dick[_4_]
external usenet poster
 
Posts: 33
Default Windows 10 locked at the cursed scenery screen

On 2/21/2019 12:05 PM, Paul wrote:
Dick wrote:
On 2/21/2019 9:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?


I've noticed recently that I have encountered the same thing: can't
get to login screen.Â* The way I have found to get around it is to do a
crtl-alt-del and the login pops up. Hope this helps...


In some older version of Windows, it was possible to
purposely set up that option as a policy. Namely, to
require the pressing of ctrl-alt-delete before entering
login information. It had something to do with session
hijacking, but how an exploit could make hay out of that
at bootup time is a mystery (unless a Startup program
were able to run, before the login prompt - does it
work like that?).

Example:

https://www.thewindowsclub.com/secur...lt-del-windows

Â*Â* Paul


I remember what you are talking about. Before I retired, our companys
workstations were set up as you describe. What I'm talking about occurs
randomly and infrequently; but it does happen. I think Microsoft has a
bug somewhere that causes the scenery screen to occasionally freeze. In
my case, the ctrl-alt-delete works. Perhaps I should file a bug report.
The problem is that I can't make it happen.
  #7  
Old February 21st 19, 07:26 PM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Windows 10 locked at the cursed scenery screen

Dick wrote:
On 2/21/2019 12:05 PM, Paul wrote:
Dick wrote:
On 2/21/2019 9:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?

I've noticed recently that I have encountered the same thing: can't
get to login screen. The way I have found to get around it is to do
a crtl-alt-del and the login pops up. Hope this helps...


In some older version of Windows, it was possible to
purposely set up that option as a policy. Namely, to
require the pressing of ctrl-alt-delete before entering
login information. It had something to do with session
hijacking, but how an exploit could make hay out of that
at bootup time is a mystery (unless a Startup program
were able to run, before the login prompt - does it
work like that?).

Example:

https://www.thewindowsclub.com/secur...lt-del-windows

Paul


I remember what you are talking about. Before I retired, our companys
workstations were set up as you describe. What I'm talking about occurs
randomly and infrequently; but it does happen. I think Microsoft has a
bug somewhere that causes the scenery screen to occasionally freeze. In
my case, the ctrl-alt-delete works. Perhaps I should file a bug report.
The problem is that I can't make it happen.


The most likely "bug" is something sessionID related.

Microsoft tries to control security via some sort of SessionID.
Using control-alt-delete is supposed to make reference to the
very first Session number. The hope being, that any malware
would be bypassed when control-alt-delete is pressed. It was
supposed to be a way of saying "if control-alt-delete brings
this here login screen to the front, you can be assured
the dialog belongs to Session 0". Something along those
lines.

The lock screen might be "floating" like it is, because
some desktop processes leading up to the login prompt,
aren't finished. And are in a loop.

Linux has problems more along the lines of a subsystem
like DBUS being disconnected, so that keyboard input
can't get to other processes. The proof there, is your Shift
Lock key stops working. I don't know if Windows
has such plumbing methods or not.

Paul
  #8  
Old February 22nd 19, 06:36 AM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Windows 10 locked at the cursed scenery screen

Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?


One name for this is Windows Spotlight.

https://www.thewindowsclub.com/windo...ht-not-working

The App that handles that, has storage space. The "letters" string
should be the same on everyones PC, as the letters are an
identifier for Microsoft. Microsoft uses at least two strings
of letters as its corporate identifier.

C:\Users\UserName\AppData\Local\Packages\Microsoft .Windows.ContentDeliveryManager_cw5n1h2txyewy\Sett ings

C:\Users\UserName\AppData\Local\Packages\Microsoft .Windows.ContentDeliveryManager_cw5n1h2txyewy\Loca lState\Assets

The ContentDeliveryManager is an App that has more than one
function, and the Assets folder has advertising icons as
well as Spotlight pictures for the startup screen.

Some of its Registry entries, hint at other functions. It's
a kind of "busy boy" for mucking with the OS. And it's
possible this App has the "In-box" bit set so it can't
be removed. Some of these Registry settings, correspond
to items in the Settings panel (so you can disable some,
but not all "features").

"SilentInstalledAppsEnabled"
"SubscribedContentEnabled"
"OemPreInstalledAppsEnabled"
"PreInstalledAppsEnabled"

"ContentDeliveryAllowed"
"SilentInstalledAppsEnabled"
"SubscribedContentEnabled"
"OemPreInstalledAppsEnabled"
"PreInstalledAppsEnabled"
"PreInstalledAppsEverEnabled"

"SuggestedApps"

Paul
  #9  
Old February 22nd 19, 04:16 PM posted to alt.comp.os.windows-10
user[_3_]
external usenet poster
 
Posts: 1
Default Windows 10 locked at the cursed scenery screen

On 21/02/2019 15:06, GlowingBlueMist wrote:
On 2/21/2019 8:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?

If your PC has actual wired ports available for Keyboard and Mouse, NOT
USB, then find an old keyboard and mouse and see if that gets you in.
If that works start looking at deleting and reinstalling the USB drivers.

It sounds like the USB drivers are messed up and keeping you out.Â* Doing
a repair from an already running but bad system can get your operating
system into this kind of state,.

An alternative to the old style keyboard, and probably better, would be
to boot from a Windows 10 install DVD or Flash install and do another
repair install.Â* With luck that will force the loading of fresh USB
drivers from the DVD or flash drive and get you back into the system.


I have a PC with the same issue, it gets to the lock screen and is stuck
because the USB ports aren't working, probably due to windows update.

Booting with another OS is fine, so what is needed is a method of
removing the offending driver files, does anyone know which these are?

John.

  #10  
Old February 22nd 19, 09:21 PM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Windows 10 locked at the cursed scenery screen

user wrote:
On 21/02/2019 15:06, GlowingBlueMist wrote:
On 2/21/2019 8:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?

If your PC has actual wired ports available for Keyboard and Mouse,
NOT USB, then find an old keyboard and mouse and see if that gets you in.
If that works start looking at deleting and reinstalling the USB drivers.

It sounds like the USB drivers are messed up and keeping you out.
Doing a repair from an already running but bad system can get your
operating system into this kind of state,.

An alternative to the old style keyboard, and probably better, would
be to boot from a Windows 10 install DVD or Flash install and do
another repair install. With luck that will force the loading of
fresh USB drivers from the DVD or flash drive and get you back into
the system.


I have a PC with the same issue, it gets to the lock screen and is stuck
because the USB ports aren't working, probably due to windows update.

Booting with another OS is fine, so what is needed is a method of
removing the offending driver files, does anyone know which these are?

John.


In Windows 10, the OS uses Microsoft driver files for USB.
This would be usbport and friends. The drivers aren't proprietary
ones. Even an "Intel driver" merely has "#include usbport"
in it, meaning the Intel driver just calls the MS installer
to do the real work. The Microsoft drivers include "quirks",
issues with known devices, and that's the main value. USB
hardware has standard registers, which is supposed to standardize
the behavior.

If you had System Restore enabled (System Protection from the
System control panel), then in Safe Mode you could roll back
to the previous point in time. After each OS Upgrade, the OS
tends to turn that off. That means when 1809 installed,
you'd have to use the System control panel to turn it
back on.

You can remove packages when using an emergency boot CD or
when booting the installer DVD and looking for Command Prompt
in the Troubleshooting section.

DISM /image:c:\ /remove-package /packagename: etc. command.

Maybe you'd have to look at "WindowsUpdate.log" in the offline
image, to figure out what last items came in. The file contains
a lot of garbage, so this isn't as easy as it sounds.

In your Windows 10 settings, you can disable driver updates.
That's the easiest way to avoid actual driver damage caused
by Windows Update. I probably have that turned on in at least
one install here.

Is any of this easy ? No.

From your emergency CD, you could look for "Reset or Refresh".
You'd want Refresh at a guess. But if you look at a sample article,
this should scare you, because while it preserves personal files,
it removes applications. The thing is, if you do something
like this in an offline state, there's no reason to expect
to be able to do the equivalent of a "Repair Install". You can
only do a Repair Install, keeping personal files *and* programs,
from a running OS (online state). Which in your case, is broken
at this point.

https://www.tenforums.com/tutorials/...dows-10-a.html

I would say the situation is ripe for experimentation.

Boot your Macrium Emergency CD and make a backup image of the entire
drive with C: on it. Then, have your way with the machine. If
it ends up "more broken than before", simply restore from Macrium
and try again. A Macrium image, allows "mounting" the partitions
inside a backup image. That allows retrieval of your personal
files from C:\users\UserName, without a lot of hair loss.

Paul ("I have ideas... but they're not Good Ideas")
  #11  
Old February 25th 19, 11:10 AM posted to alt.comp.os.windows-10
John[_97_]
external usenet poster
 
Posts: 2
Default Windows 10 locked at the cursed scenery screen

On 22/02/2019 20:21, Paul wrote:
user wrote:
On 21/02/2019 15:06, GlowingBlueMist wrote:
On 2/21/2019 8:37 AM, Freelance Writer wrote:
Two days ago Windows 10 just stopped booting.
It would constantly say it needed a repair.

I ran the light blue screen repair without needing the DVD.
But now it boots to the pretty scenery without ANY way of logging in.

I curse that scenery.

It's stuck at that ocean scenery with NOTHING I can do.
I can press every key on the keyboard and move the mouse.

It's completely unresponsive.
It's not hardware as it boots to an older OS.

Any advice?
If your PC has actual wired ports available for Keyboard and Mouse,
NOT USB, then find an old keyboard and mouse and see if that gets you
in.
If that works start looking at deleting and reinstalling the USB
drivers.

It sounds like the USB drivers are messed up and keeping you out.
Doing a repair from an already running but bad system can get your
operating system into this kind of state,.

An alternative to the old style keyboard, and probably better, would
be to boot from a Windows 10 install DVD or Flash install and do
another repair install.Â* With luck that will force the loading of
fresh USB drivers from the DVD or flash drive and get you back into
the system.


I have a PC with the same issue, it gets to the lock screen and is
stuck because the USB ports aren't working, probably due to windows
update.

Booting with another OS is fine, so what is needed is a method of
removing the offending driver files, does anyone know which these are?

John.


In Windows 10, the OS uses Microsoft driver files for USB.
This would be usbport and friends. The drivers aren't proprietary
ones. Even an "Intel driver" merely has "#include usbport"
in it, meaning the Intel driver just calls the MS installer
to do the real work. The Microsoft drivers include "quirks",
issues with known devices, and that's the main value. USB
hardware has standard registers, which is supposed to standardize
the behavior.

If you had System Restore enabled (System Protection from the
System control panel), then in Safe Mode you could roll back
to the previous point in time. After each OS Upgrade, the OS
tends to turn that off. That means when 1809 installed,
you'd have to use the System control panel to turn it
back on.

You can remove packages when using an emergency boot CD or
when booting the installer DVD and looking for Command Prompt
in the Troubleshooting section.

Â*Â* DISM /image:c:\ /remove-package /packagename: etc. command.

Maybe you'd have to look at "WindowsUpdate.log" in the offline
image, to figure out what last items came in. The file contains
a lot of garbage, so this isn't as easy as it sounds.

In your Windows 10 settings, you can disable driver updates.
That's the easiest way to avoid actual driver damage caused
by Windows Update. I probably have that turned on in at least
one install here.

Is any of this easy ? No.

From your emergency CD, you could look for "Reset or Refresh".
You'd want Refresh at a guess. But if you look at a sample article,
this should scare you, because while it preserves personal files,
it removes applications. The thing is, if you do something
like this in an offline state, there's no reason to expect
to be able to do the equivalent of a "Repair Install". You can
only do a Repair Install, keeping personal files *and* programs,
from a running OS (online state). Which in your case, is broken
at this point.

https://www.tenforums.com/tutorials/...dows-10-a.html

I would say the situation is ripe for experimentation.

Boot your Macrium Emergency CD and make a backup image of the entire
drive with C: on it. Then, have your way with the machine. If
it ends up "more broken than before", simply restore from Macrium
and try again. A Macrium image, allows "mounting" the partitions
inside a backup image. That allows retrieval of your personal
files from C:\users\UserName, without a lot of hair loss.

Â*Â* PaulÂ* ("I have ideas... but they're not Good Ideas")

Hi Paul,

Thanks for that, it's roughly what I thought.

I reckon the bets approach would be to add an SSD and install a fresh
copy of windows to that.

The PC will end up being more responsive and the user will still have
all their files.

Best,

John
 




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