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#16
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Multiple BSODs
We can't analysis Hijackthis here in Ms Newsgroup, try to send it to a hijackthis forum. You are play lots of games on this machine and also you have a sharing application which can harbour viruses and malware to your machine! Read this about one entry, there are other I'm sure. http://www.processlibrary.com/directory/files/pnkbstra/ For games you need lots of RAM, desk space and powerful Video Card and a good CPU cooler. "o.smallenbroek" wrote: Okay, well, I do appreciate evryone giving advice, but you do have to also read the thread. as I said b4 this is the situation: 1. I previously had Norton AV and Windows installed, then i uninstalled them both when i thought it would fix the BSODs. 2. I reinstalled Windows, and put Avast on INSTEAD of Norton. I ran disk checks with the two boxes checked to fix error ect. 3. I then disabled ALL functions of Avast and ran a scan with the antimalware program, which detected a trojan which is now gone. Attached is the *Hijack report.* +-------------------------------------------------------------------+ |Filename: hijackthis report.txt | |Download: http://forums.techarena.in/attachment.php?attachmentid=8746| +-------------------------------------------------------------------+ -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
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#17
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Multiple BSODs
"Gerry" wrote: Nass Original post "I also removed Norton AV after i got a few BSODs involving the Navex15.sys file. I now have Avast! installed but my computer still restarts with a variety of BSODs, I have no idea what is going on." This why I don't like top posting Gerry! With a CDO not good keep scrolling. What is one of these "nostrises".? I can interpret most of your mistypes but this one has me baffled! LOL look it up Gerry Sigh -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Hi Gerry, Yes, I did! This why I'm asking if I'm correct to assume he/she have two Avs from the OP post: Q "Avast detected it" "It's really weird Norton didnt pick up on it though. " /Q Does that mean two Avs running or one and the other a scan online?? You or me can't make a definite answer, only the OP can! "Gerry" wrote: Nass Did you not read this advice I gave? Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#18
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Multiple BSODs
Okay just an update The trojan was called backdoor.trojan, it was in quarantine but i deleted. Now i performed the disk check that Gerry recommended. I attached the analysis report and made a backup of my files and a restore point. Should i still defragment my drive, cause it does need it quiet a bit. And idk what in the world the "nostrises" are lol. and i dont know where u saw that cause i dont see it in my original post. I do apologize for me abominable spelling/typing. +-------------------------------------------------------------------+ |Filename: VolumeC.txt | |Download: http://forums.techarena.in/attachment.php?attachmentid=8747| +-------------------------------------------------------------------+ -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#19
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Multiple BSODs
Nass
It's not an English word so what language is it? -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: "Gerry" wrote: Nass Original post "I also removed Norton AV after i got a few BSODs involving the Navex15.sys file. I now have Avast! installed but my computer still restarts with a variety of BSODs, I have no idea what is going on." This why I don't like top posting Gerry! With a CDO not good keep scrolling. What is one of these "nostrises".? I can interpret most of your mistypes but this one has me baffled! LOL look it up Gerry Sigh -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Hi Gerry, Yes, I did! This why I'm asking if I'm correct to assume he/she have two Avs from the OP post: Q "Avast detected it" "It's really weird Norton didnt pick up on it though. " /Q Does that mean two Avs running or one and the other a scan online?? You or me can't make a definite answer, only the OP can! "Gerry" wrote: Nass Did you not read this advice I gave? Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#20
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Multiple BSODs
Oscar
A "backdoor.trojan" is a class of malware and not the specific name. If I had the latter we might have some idea of the type of damage it can do. Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty your Recycle Bin and Remove Temporary Internet Files. Run Disk Defragmenter. What was the answer regarding your anti-spyware arrangements? You have none that I can see! I use Spybot S & D (freeware) for this purpose. http://www.safer-networking.org/en/o...rs1/index.html Download and run Spybot S & D. Next select Start, Run type "cmd" without quotes and click on OK. Type "chkdsk /f /r without quotes and depress the ENTER key. Answer Y to the question and depress the ENTER key. Type "exit" without quotes and depress the ENTER key to return to Windows. Restart the computer and allow chkdsk to run to completion. That wiil complete the simpler tasks in: Background information on Stop Error message http://msdn2.microsoft.com/en-us/library/ms793935.aspx If uninstalling PunkBuster does not eliminate there are further things in the last link we can try. It could be PunkBuster that is causing your BSOD's. The way to test is to uninstall. My suspicion is based on this Google search. http://snurl.com/kl9rg [www_google_co_uk] The Google search is not conclusive, only worthy of investigation. It was first item I researched in your HijackThis log. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: Okay just an update The trojan was called backdoor.trojan, it was in quarantine but i deleted. Now i performed the disk check that Gerry recommended. I attached the analysis report and made a backup of my files and a restore point. Should i still defragment my drive, cause it does need it quiet a bit. And idk what in the world the "nostrises" are lol. and i dont know where u saw that cause i dont see it in my original post. I do apologize for me abominable spelling/typing. +-------------------------------------------------------------------+ Filename: VolumeC.txt | Download: http://forums.techarena.in/attachment.php?attachmentid=8747| +-------------------------------------------------------------------+ |
#21
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Multiple BSODs
No, it is not Gerry lol A phrase I heard in a movie used as an acronym for nostril! Hope your mind rest in peace now G "Gerry" wrote: Nass It's not an English word so what language is it? -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: "Gerry" wrote: Nass Original post "I also removed Norton AV after i got a few BSODs involving the Navex15.sys file. I now have Avast! installed but my computer still restarts with a variety of BSODs, I have no idea what is going on." This why I don't like top posting Gerry! With a CDO not good keep scrolling. What is one of these "nostrises".? I can interpret most of your mistypes but this one has me baffled! LOL look it up Gerry Sigh -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Hi Gerry, Yes, I did! This why I'm asking if I'm correct to assume he/she have two Avs from the OP post: Q "Avast detected it" "It's really weird Norton didnt pick up on it though. " /Q Does that mean two Avs running or one and the other a scan online?? You or me can't make a definite answer, only the OP can! "Gerry" wrote: Nass Did you not read this advice I gave? Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#22
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Multiple BSODs
o.smallenbroek wrote:
Okay, well, I do appreciate evryone giving advice, but you do have to also read the thread. as I said b4 this is the situation: 1. I previously had Norton AV and Windows installed, then i uninstalled them both when i thought it would fix the BSODs. 2. I reinstalled Windows, and put Avast on INSTEAD of Norton. I ran disk checks with the two boxes checked to fix error ect. 3. I then disabled ALL functions of Avast and ran a scan with the antimalware program, which detected a trojan which is now gone. Windows cannot be "uninstalled." It is important to tell us *exactly* what you did. Did you perform a Clean Install of Windows XP? Repair Install? Parallel Install? Which specific method did you use? If you are getting BSODs after a Clean Install, you surely have a hardware problem. See this page for guidance: http://www.elephantboycomputers.com/page2.html |
#23
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Multiple BSODs
by uninstalling windows i meant that I went into the BIOS, booted from CD, then I deleted the partition that windows was on, repartitioned it and then i installed windows on that partition. I have another partition of my hard drive which i have left untouched. The trojan I dont know what it was called specifically i found it with the software that Gerry recommended which i have uninstalled. In the log it jst says backdoor.trojan Also I have removed Punkbuster, with the Hijackthis application, and then uninstalled it with add/remove programs. However my computer still gets BSODs when i play games. If i start up a game my computer crashses about 90% of the time, but jst listning to music and internet browsing seem to be fine most of the time, also when my computer has crashed it often gets stuck on checking USB controllers when starting up agian, idk if that has anything to do with it... -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#24
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Multiple BSODs
Oscar
Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Have you disabled automatic restart on system failure? Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Right click on the My Computer icon on the Desktop and select Properties, Advanced, Start-Up and Recovery, System Failure and uncheck box before Automatically Restart.Do not re-enable automatic restart on system failure. Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 24 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: by uninstalling windows i meant that I went into the BIOS, booted from CD, then I deleted the partition that windows was on, repartitioned it and then i installed windows on that partition. I have another partition of my hard drive which i have left untouched. The trojan I dont know what it was called specifically i found it with the software that Gerry recommended which i have uninstalled. In the log it jst says backdoor.trojan Also I have removed Punkbuster, with the Hijackthis application, and then uninstalled it with add/remove programs. However my computer still gets BSODs when i play games. If i start up a game my computer crashses about 90% of the time, but jst listning to music and internet browsing seem to be fine most of the time, also when my computer has crashed it often gets stuck on checking USB controllers when starting up agian, idk if that has anything to do with it... |
#25
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Multiple BSODs
Hey Gerry, Here are my two latest dump files: Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/22/2009 Time: 4:51:07 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf8011f6, 0xb9f7ea48, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062209-04.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/22/2009 Time: 4:49:38 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80551211, 0xb6110b68, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062209-03.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Non of my hardware is malfunctioning. I think the BSODs have something to do with running msn to. When i game signed into msn my computer definitely crashes within an hour. If i dont have msn on it still crashes sometimes. -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#26
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Multiple BSODs
o.smallenbroek wrote:
by uninstalling windows i meant that I went into the BIOS, booted from CD, then I deleted the partition that windows was on, repartitioned it and then i installed windows on that partition. I have another partition of my hard drive which i have left untouched. The trojan I dont know what it was called specifically i found it with the software that Gerry recommended which i have uninstalled. In the log it jst says backdoor.trojan Also I have removed Punkbuster, with the Hijackthis application, and then uninstalled it with add/remove programs. However my computer still gets BSODs when i play games. If i start up a game my computer crashses about 90% of the time, but jst listning to music and internet browsing seem to be fine most of the time, also when my computer has crashed it often gets stuck on checking USB controllers when starting up agian, idk if that has anything to do with it... Sounds like you performed a Clean Install. Did you install all the correct hardware drivers? It's a shame you reinstalled all those programs right away. If the BSODs occur immediately after a fresh Clean Install, then there is a nearly 100% chance you have faulty hardware. Also, it is important to disconnect all peripheral devices, leaving only mouse, keyboard, and monitor. Tell me what you have on this other partition which you "have left untouched." I wonder if there might be malware on it that has not been detected. But since the crashes occur during gaming, this points to memory or graphics card problems. Other than Memtest 86+, you really should run other memory diagnostics, including the one he http://oca.microsoft.com/en/windiag.asp If you are able to obtain another graphics card, I would swap the current one with it to see what happens. If you really feel this is a software issue (I very much doubt it), see if the problem occurs after having configured a Clean Boot: http://support.microsoft.com/kb/310353 Finally, this group might be more beneficial for you to post to: http://tinyurl.com/mdkewl |
#27
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Multiple BSODs
Oscar
Did these two BSODs occur during or after ccompleting the boot process? You did not answer this question. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? What do you have connected to USB ports? Which devices are always plugged in? Are there any other Error and Warnings in the Event Viewer logs shortly before the two errors you posted? What game were you playing when the BSOD errors occurred? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: Hey Gerry, Here are my two latest dump files: Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/22/2009 Time: 4:51:07 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf8011f6, 0xb9f7ea48, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062209-04.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/22/2009 Time: 4:49:38 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80551211, 0xb6110b68, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062209-03.dmp. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Non of my hardware is malfunctioning. I think the BSODs have something to do with running msn to. When i game signed into msn my computer definitely crashes within an hour. If i dont have msn on it still crashes sometimes. |
#28
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Quote:
http://msdn.microsoft.com/en-gb/library/ms793935.aspx It seems the cause is disk corruption. I would get your data backed up immediately, then run chkdsk /f /r on it. It could mean the hard disk is failing or that the drivers for your hard disk are corrupted. |
#29
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Multiple BSODs
THe BSODs occured after the boot process, and I dont have any yellow question marks on the device manager. I usually just have my keyboard (merc Zboard) and mouse, in the USB ports, and sometimes also my Logitech 5000 Webcam. The games i have played recently are Tom clancy's Las Vagas 2 and Demigod. Also to answer the *oztrailrider*, and *Daave*, - I ran WMD it didnt come up with anything. - other partition has been scanned also, its where i found the Trojan actually. I have run disk checks on both partitions multiple times now and it hasn't changed anything - I have also defragmented them - After i made a clean install of windows the BSODs only occurred after i installed all the drivers/software. Gerry;4477176 Wrote: Did these two BSODs occur during or after ccompleting the boot process? You did not answer this question. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? What do you have connected to USB ports? Which devices are always plugged in? Are there any other Error and Warnings in the Event Viewer logs shortly before the two errors you posted? What game were you playing when the BSOD errors occurred? -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#30
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Multiple BSODs
btw there were no other errors prior to the BSOD in the events log. -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
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