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#61
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Infection messages?
Robin Bignall wrote: On Thu, 10 Dec 2009 22:41:55 +0000, Robin Bignall wrote: On Thu, 10 Dec 2009 22:13:51 +0000, Robin Bignall wrote: On Thu, 10 Dec 2009 14:27:55 -0700, "Buffalo" wrote: Robin Bignall wrote: [snip] That is why I recommended that he disable or uninstall his anti-virus and anti-malware programs and install Avira AntiVir and free MBAM and hopefully the free SAS. ( I don't think he ever said that he tried them both) If the above doesn't change things, then that would indicate a different security program causing the problem. Buffalo Just to save you reading back in the thread, I have SAS Pro, which is not free, and MBAM, which is. I also run ActiveScan 2, which was recommended, together with Kaspersky, by AumHa. I don't intend to through the process of uninstalling Kaspersky. OK, missed that point. If you disable Kaspersky and just use the free Avira AntiVir and no message comes up, perhaps it is Kaspersky doing it. Doesn't really seem like it's worth the trouble overall. Buffalo PS: If you ever find out what it is, please post back. I certainly will. I'm running Avira now. And it found nothing. Perhaps just let Avira run for several days while Kaspersky is disabled, if you wish. Buffalo |
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#62
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Infection messages?
On Thu, 10 Dec 2009 16:12:08 -0700, "Buffalo"
wrote: ["infected" messages before logon screen] I'm running Avira now. And it found nothing. Perhaps just let Avira run for several days while Kaspersky is disabled, if you wish. Buffalo I don't think it'll find anything. There appears to be no rhyme or reason behind these messages. For example, when I rebooted last night, there were hundreds of these messages, in bunches. I can't tell how many are in a bunch, maybe 32 or 64. A bunch scrolls for about five seconds, there's a two second gap, then another bunch scrolls, and so on. Last night there were four of these bunches, plus half a screen of bunch five. Tonight when I booted there were just two of these messages (not two bunches). I booted again and there were none. I've found this behaviour before. These messages seem to come and go. I just again checked the contents of all files on c: and d:, and the registry, for the string "infection", without finding anything associated in any way with an executable. Weird. -- Robin (BrE) Herts, England |
#63
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Infection messages?
Robin Bignall wrote: On Thu, 10 Dec 2009 16:12:08 -0700, "Buffalo" wrote: ["infected" messages before logon screen] I'm running Avira now. And it found nothing. Perhaps just let Avira run for several days while Kaspersky is disabled, if you wish. Buffalo I don't think it'll find anything. There appears to be no rhyme or reason behind these messages. For example, when I rebooted last night, there were hundreds of these messages, in bunches. I can't tell how many are in a bunch, maybe 32 or 64. A bunch scrolls for about five seconds, there's a two second gap, then another bunch scrolls, and so on. Last night there were four of these bunches, plus half a screen of bunch five. Tonight when I booted there were just two of these messages (not two bunches). I booted again and there were none. I've found this behaviour before. These messages seem to come and go. I just again checked the contents of all files on c: and d:, and the registry, for the string "infection", without finding anything associated in any way with an executable. Weird. I was just suggesting that possibly Kaspersky could be the culprit and disabling it and only running Avira to see if the messages stop. However, I really doubt Kaspersky would react that way. We know 'something' is generating the messages and hopefully there is someone in this ng that would have a good suggestion for a program that could monitor all the startups. Buffalo PS: It will be interesting to see what caused it. And, do you have more than one (1) antivirus program running in real time, such as Windows Defender? |
#64
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Infection messages?
"Robin Bignall" wrote in message
... Do you use "Windows Washer" or some similar program? |
#65
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Infection messages?
Robin Bignall wrote:
Just another piece of data. I just logged on as "administrator" (with several screens full of these infection messages) to see if, when I rebooted, I might have some "administrator\cookies\index.dat" messages. When I rebooted back as myself all the infection messages had vanished. But this has happened before on reboot. If you configue a Clean Boot, do you still get these messages? |
#66
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Infection messages?
Robin Bignall wrote:
On Sun, 22 Nov 2009 19:05:42 -0500, "Daave" wrote: Robin Bignall wrote: On Sun, 22 Nov 2009 11:36:50 -0500, "Daave" wrote: Robin Bignall wrote: XP Pro SP3 During the past few weeks, immediately after the initial Windows screen with the blue bar running left right, and before the logon screen, I get a blue screen with white messages. There are dozens of them, all identical, which say something like: Infection: docs and settings my name cookies/index.dat does not exist and cannot be removed. (Pause is inoperative and the normal logon screen appears immediately after.) It is very important that you post back with the exact, complete message! It's hard to tell at this moment, but it's possible you have a variation of what is described he http://www.bleepingcomputer.com/viru...irus-1-removal Please post back with the complete message. Difficult. Pause/break stops the screen for a second and then it goes straight to the logon. I just rebooted and all those messages have vanished. None of the virus/malware programs finds anything. I'll post again if those messages reappear. There's nothing in the event log that looks suspicious. In the menu you get after hitting F8, do you see an option called "Disable automatic restart on system failure"? If so, choose it. Another way to do this: http://pcsupport.about.com/od/tipstr...utorestart.htm This way, you will be able to write down these messages. The message is: infection:documents and settings\robin bignall\cookies\index.dat could not be removed. file is no longer existent. This thread is very long.. if you've tried the following, I missed it. A couple of things I would try: - Create a text file using Wordpad and name it "index.dat". Store it in the Documents and Settings\Robin Bignall\Cookies\ folder and restart the machine. - Look in the BIOS for an a/v utility and disable it. -- Joe =o) |
#68
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Infection messages?
On Fri, 11 Dec 2009 19:35:03 -0500, "FromTheRafters" erratic
@nomail.afraid.org wrote: "Robin Bignall" wrote in message .. . Do you use "Windows Washer" or some similar program? No, only what's in IE8 and CCleaner. -- Robin (BrE) Herts, England |
#69
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Infection messages?
"FromTheRafters" erratic @nomail.afraid.org wrote in message
... Do you use "Windows Washer" or some similar program? "The Real Truth MVP" wrote in message ... Window washer no mail washer pro yes. Thanks. I asked about Windows Washer (and similar) because that is one program that 'cleans up' some of the residual browsing traces by deleting certain index.dat files (for privacy zealots). It wouldn't surprise me if this were a conflict between two such programs - one that didn't forsee the possibility that "not exist" could ever exist. The OP could conceivably uninstall and then reinstall them in the reverse order and avoid the 'non handled' error (assuming the other program is written more smartly). |
#70
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Infection messages?
"Robin Bignall" wrote in message
... On Fri, 11 Dec 2009 19:35:03 -0500, "FromTheRafters" erratic @nomail.afraid.org wrote: "Robin Bignall" wrote in message .. . Do you use "Windows Washer" or some similar program? No, only what's in IE8 and CCleaner. *** I'm not too familiar with that (although I use it myself), but do you use it in conjunction with a browser add-on (Firefox?). I'm just grasping at straws here - try removing ccleaner completely (you can reinstall it later) and see if the problem persists. *** |
#71
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Infection messages?
On Fri, 11 Dec 2009 19:54:02 -0500, "Daave" wrote:
Robin Bignall wrote: Just another piece of data. I just logged on as "administrator" (with several screens full of these infection messages) to see if, when I rebooted, I might have some "administrator\cookies\index.dat" messages. When I rebooted back as myself all the infection messages had vanished. But this has happened before on reboot. If you configue a Clean Boot, do you still get these messages? It's hard to say, for a couple of reasons. - even when logging on as "administrator" rather than just a member of the administrator's group, you can't shut Kaspersky down without uninstalling it. A "turn off protection for an hour" does not apply through a reboot. - sometimes, during normal operation, all of these messages vanish anyway. Having said that, I managed a cleanish boot with just Kaspersky and the loudspeaker symbol showing in the tray, everything else disabled. There were no infection messages on reboot. But I re enabled everything and have booted several times since then and there are still no messages. What this means I don't know. -- Robin (BrE) Herts, England |
#72
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Infection messages?
On Sat, 12 Dec 2009 19:05:41 -0500, "FromTheRafters" erratic
@nomail.afraid.org wrote: "Robin Bignall" wrote in message .. . On Fri, 11 Dec 2009 19:35:03 -0500, "FromTheRafters" erratic wrote: "Robin Bignall" wrote in message . .. Do you use "Windows Washer" or some similar program? No, only what's in IE8 and CCleaner. *** I'm not too familiar with that (although I use it myself), but do you use it in conjunction with a browser add-on (Firefox?). No, I just use IE8. I'm just grasping at straws here - try removing ccleaner completely (you can reinstall it later) and see if the problem persists. *** Ccleaner shouldn't do anything unless it's actually run. I haven't run it for a few days, I just rebooted and got about 40 of these messages, after having none for a while. Must get to bed now, but tomorrow I'll physically disconnect from the Internet and boot a few times to see what happens. -- Robin (BrE) Herts, England |
#73
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Infection messages?
Robin Bignall wrote:
On Fri, 11 Dec 2009 19:54:02 -0500, "Daave" wrote: Robin Bignall wrote: Just another piece of data. I just logged on as "administrator" (with several screens full of these infection messages) to see if, when I rebooted, I might have some "administrator\cookies\index.dat" messages. When I rebooted back as myself all the infection messages had vanished. But this has happened before on reboot. If you configue a Clean Boot, do you still get these messages? It's hard to say, for a couple of reasons. - even when logging on as "administrator" rather than just a member of the administrator's group, you can't shut Kaspersky down without uninstalling it. A "turn off protection for an hour" does not apply through a reboot. - sometimes, during normal operation, all of these messages vanish anyway. Having said that, I managed a cleanish boot with just Kaspersky and the loudspeaker symbol showing in the tray, everything else disabled. There were no infection messages on reboot. But I re enabled everything and have booted several times since then and there are still no messages. What this means I don't know. Alas, intermittent problems are the most difficult to solve! And perhaps you unknowingly fixed your problem. |
#74
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Infection messages?
"Robin Bignall" wrote in message
... On Fri, 11 Dec 2009 19:54:02 -0500, "Daave" wrote: Robin Bignall wrote: Just another piece of data. I just logged on as "administrator" (with several screens full of these infection messages) to see if, when I rebooted, I might have some "administrator\cookies\index.dat" messages. When I rebooted back as myself all the infection messages had vanished. But this has happened before on reboot. If you configue a Clean Boot, do you still get these messages? It's hard to say, for a couple of reasons. - even when logging on as "administrator" rather than just a member of the administrator's group, you can't shut Kaspersky down without uninstalling it. A "turn off protection for an hour" does not apply through a reboot. - sometimes, during normal operation, all of these messages vanish anyway. Having said that, I managed a cleanish boot with just Kaspersky and the loudspeaker symbol showing in the tray, everything else disabled. There were no infection messages on reboot. But I re enabled everything and have booted several times since then and there are still no messages. What this means I don't know. *** The intermittent nature of the symptoms may be due to a race condition. What might be causing it, I haven't a clue. Not removing ccleaner, because you don't think it could be the problem, is not good troubleshooting. Many is the time that something that couldn't be the cause of something - actually was the cause. I'm not saying that this is the case here, but why not remove it anyway to see what happens? It's not as if it were a needed system file, and you could just put it back afterward. Sorry I couldn't help you. *** |
#75
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Infection messages?
On Sun, 13 Dec 2009 19:18:03 -0500, "Daave" wrote:
Robin Bignall wrote: On Fri, 11 Dec 2009 19:54:02 -0500, "Daave" wrote: Robin Bignall wrote: Just another piece of data. I just logged on as "administrator" (with several screens full of these infection messages) to see if, when I rebooted, I might have some "administrator\cookies\index.dat" messages. When I rebooted back as myself all the infection messages had vanished. But this has happened before on reboot. If you configue a Clean Boot, do you still get these messages? It's hard to say, for a couple of reasons. - even when logging on as "administrator" rather than just a member of the administrator's group, you can't shut Kaspersky down without uninstalling it. A "turn off protection for an hour" does not apply through a reboot. - sometimes, during normal operation, all of these messages vanish anyway. Having said that, I managed a cleanish boot with just Kaspersky and the loudspeaker symbol showing in the tray, everything else disabled. There were no infection messages on reboot. But I re enabled everything and have booted several times since then and there are still no messages. What this means I don't know. Alas, intermittent problems are the most difficult to solve! And perhaps you unknowingly fixed your problem. Unfortunately, no. When I booted this morning I got 30 or 40 of these messages. I booted having physically disconnected from the Internet, to leave the machine running all day and see what, if anything happened. Unfortunately, my helpful wife, seeing the machine running and thinking I'd inadvertently left it on, shut it down a few minutes later. When I booted tonight, no infection messages. Who knows what I'll see tomorrow... -- Robin (BrE) Herts, England |
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