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#1
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Not Responding errors
For some time now my computer seems to hang frequently thus displaying the
"Not Responding" error on the top blue bar. At first I thought it was limited to my Internet Explorer, so I upgraded to IE 7 but it's still happens and even more frequently. First the program hangs, then I left click on the mouse and it displalys the "Not Responding" message, then I wait for it to finally resond. It also happens with Office programs or basically any other program installed. I am running Windows XP Home Edition with SP2. I have defraged my hard drive, run all SpyWare scans, cleaned up my cookies, temporary internet files, system tray, my Anti-Virus is up-to-date, I have installed all Microsoft updates, etc. Anybody have any suggestions as this is becoming quite annoying. |
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#2
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Not Responding errors
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak? How large is your hard disk and how much free space. Right click on your C drive in Windows and select Properties to get this information. How much RAM memory? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: For some time now my computer seems to hang frequently thus displaying the "Not Responding" error on the top blue bar. At first I thought it was limited to my Internet Explorer, so I upgraded to IE 7 but it's still happens and even more frequently. First the program hangs, then I left click on the mouse and it displalys the "Not Responding" message, then I wait for it to finally resond. It also happens with Office programs or basically any other program installed. I am running Windows XP Home Edition with SP2. I have defraged my hard drive, run all SpyWare scans, cleaned up my cookies, temporary internet files, system tray, my Anti-Virus is up-to-date, I have installed all Microsoft updates, etc. Anybody have any suggestions as this is becoming quite annoying. |
#3
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Not Responding errors
Thanks for getting back to me.
Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 0x80040154. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 7/5/2007 Time: 8:37:52 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module unknown, version 0.0.0.0, fault address 0x05467360. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 75 6e 6b 6e in unkn 0038: 6f 77 6e 20 30 2e 30 2e own 0.0. 0040: 30 2e 30 20 61 74 20 6f 0.0 at o 0048: 66 66 73 65 74 20 30 35 ffset 05 0050: 34 36 37 33 36 30 0d 0a 467360.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:23:03 AM User: N/A Computer: D3TZ2N21 Description: Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 65 78 70 6c 6f 72 explor 0018: 65 72 2e 65 78 65 20 36 er.exe 6 0020: 2e 30 2e 32 39 30 30 2e .0.2900. 0028: 32 31 38 30 20 69 6e 20 2180 in 0030: 68 75 6e 67 61 70 70 20 hungapp 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0040: 61 74 20 6f 66 66 73 65 at offse 0048: 74 20 30 30 30 30 30 30 t 000000 0050: 30 30 00 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:22:22 AM User: N/A Computer: D3TZ2N21 Description: Hanging application ACDSee.exe, version 4.0.2.664, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 41 43 44 53 65 65 ACDSee 0018: 2e 65 78 65 20 34 2e 30 .exe 4.0 0020: 2e 32 2e 36 36 34 20 69 .2.664 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/25/2007 Time: 9:44:10 AM User: N/A Computer: D3TZ2N21 Description: Hanging application mplayerc.exe, version 6.4.9.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 70 6c 61 79 65 mplaye 0018: 72 63 2e 65 78 65 20 36 rc.exe 6 0020: 2e 34 2e 39 2e 30 20 69 .4.9.0 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/15/2007 Time: 10:31:06 AM User: N/A Computer: D3TZ2N21 Description: Hanging application iexplore.exe, version 7.0.6000.16473, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 69 65 78 70 6c 6f iexplo 0018: 72 65 2e 65 78 65 20 37 re.exe 7 0020: 2e 30 2e 36 30 30 30 2e .0.6000. 0028: 31 36 34 37 33 20 69 6e 16473 in 0030: 20 68 75 6e 67 61 70 70 hungapp 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 30 30 et 00000 0050: 30 30 30 000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 5/23/2007 Time: 5:44:16 PM User: N/A Computer: D3TZ2N21 Description: Hanging application WINWORD.EXE, version 10.0.2627.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 57 49 4e 57 4f 52 WINWOR 0018: 44 2e 45 58 45 20 31 30 D.EXE 10 0020: 2e 30 2e 32 36 32 37 2e .0.2627. 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 5/20/2007 Time: 10:38:07 AM User: N/A Computer: D3TZ2N21 Description: Hanging application Setup.exe, version 1.1.704.16001, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 53 65 74 75 70 2e Setup. 0018: 65 78 65 20 31 2e 31 2e exe 1.1. 0020: 37 30 34 2e 31 36 30 30 704.1600 0028: 31 20 69 6e 20 68 75 6e 1 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 5/11/2007 Time: 4:25:24 PM User: N/A Computer: D3TZ2N21 Description: Hanging application LUALL.EXE, version 3.2.0.41, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 4c 55 41 4c 4c 2e LUALL. 0018: 45 58 45 20 33 2e 32 2e EXE 3.2. 0020: 30 2e 34 31 20 69 6e 20 0.41 in 0028: 68 75 6e 67 61 70 70 20 hungapp 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0038: 61 74 20 6f 66 66 73 65 at offse 0040: 74 20 30 30 30 30 30 30 t 000000 0048: 30 30 00 The following seem to be the most prevelant: 1000 101 1002 __________________________________________________ ______ System Errors: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 8/19/2007 Time: 8:57:27 AM User: N/A Computer: D3TZ2N21 Description: The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 8/19/2007 Time: 8:57:13 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: DCOM got error "The service did not respond to the start or control request in a timely fashion. " attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: W32Time Event Category: None Event ID: 17 Date: 8/16/2007 Time: 8:45:15 PM User: N/A Computer: D3TZ2N21 Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 8/15/2007 Time: 6:23:46 PM User: N/A Computer: D3TZ2N21 Description: Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Cdrom Event Category: None Event ID: 7 Date: 7/25/2007 Time: 8:59:50 AM User: N/A Computer: D3TZ2N21 Description: The device, \Device\CdRom1, has a bad block. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b8 00 ..h...¸. 0008: 00 00 00 00 07 00 04 c0 .......À 0010: 00 01 00 00 9c 00 00 c0 ....œ..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 38 5e 28 00 00 00 00 .8^(.... 0028: b9 67 cf 01 00 00 00 00 ¹gÏ..... 0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ.... 0038: 40 00 00 c4 02 00 01 00 @..Ä.... 0040: 00 20 0a 12 48 02 00 40 . ..H..@ 0048: 00 00 00 00 0a 00 00 00 ........ 0050: 00 00 00 00 c8 f6 8f ff ....Èöÿ 0058: 00 00 00 00 08 f0 8f ff .....ðÿ 0060: 02 00 00 00 c7 0b 05 00 ....Ç... 0068: 28 00 00 05 0b c7 00 00 (....Ç.. 0070: 01 00 00 00 00 00 00 00 ........ 0078: f0 00 03 00 05 0b c7 0c ð.....Ç. 0080: 00 00 00 00 15 00 00 00 ........ 0088: 00 00 00 00 00 00 00 00 ........ The following seem to be the most prevelant: 10005 7011 7009 7000 I hope I did this right so you can understand. Any further advice is appreciated. Thanks in advance! "Gerry" wrote: Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? How large is your hard disk and how much free space. Right click on your C drive in Windows and select Properties to get this information. How much RAM memory? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: For some time now my computer seems to hang frequently thus displaying the "Not Responding" error on the top blue bar. At first I thought it was limited to my Internet Explorer, so I upgraded to IE 7 but it's still happens and even more frequently. First the program hangs, then I left click on the mouse and it displalys the "Not Responding" message, then I wait for it to finally resond. It also happens with Office programs or basically any other program installed. I am running Windows XP Home Edition with SP2. I have defraged my hard drive, run all SpyWare scans, cleaned up my cookies, temporary internet files, system tray, my Anti-Virus is up-to-date, I have installed all Microsoft updates, etc. Anybody have any suggestions as this is becoming quite annoying. |
#4
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Not Responding errors
Your main problem is fairly obvious. Insufficient RAM memory. You need
to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 0x80040154. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 7/5/2007 Time: 8:37:52 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module unknown, version 0.0.0.0, fault address 0x05467360. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 75 6e 6b 6e in unkn 0038: 6f 77 6e 20 30 2e 30 2e own 0.0. 0040: 30 2e 30 20 61 74 20 6f 0.0 at o 0048: 66 66 73 65 74 20 30 35 ffset 05 0050: 34 36 37 33 36 30 0d 0a 467360.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:23:03 AM User: N/A Computer: D3TZ2N21 Description: Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 65 78 70 6c 6f 72 explor 0018: 65 72 2e 65 78 65 20 36 er.exe 6 0020: 2e 30 2e 32 39 30 30 2e .0.2900. 0028: 32 31 38 30 20 69 6e 20 2180 in 0030: 68 75 6e 67 61 70 70 20 hungapp 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0040: 61 74 20 6f 66 66 73 65 at offse 0048: 74 20 30 30 30 30 30 30 t 000000 0050: 30 30 00 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:22:22 AM User: N/A Computer: D3TZ2N21 Description: Hanging application ACDSee.exe, version 4.0.2.664, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 41 43 44 53 65 65 ACDSee 0018: 2e 65 78 65 20 34 2e 30 .exe 4.0 0020: 2e 32 2e 36 36 34 20 69 .2.664 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/25/2007 Time: 9:44:10 AM User: N/A Computer: D3TZ2N21 Description: Hanging application mplayerc.exe, version 6.4.9.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 70 6c 61 79 65 mplaye 0018: 72 63 2e 65 78 65 20 36 rc.exe 6 0020: 2e 34 2e 39 2e 30 20 69 .4.9.0 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/15/2007 Time: 10:31:06 AM User: N/A Computer: D3TZ2N21 Description: Hanging application iexplore.exe, version 7.0.6000.16473, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 69 65 78 70 6c 6f iexplo 0018: 72 65 2e 65 78 65 20 37 re.exe 7 0020: 2e 30 2e 36 30 30 30 2e .0.6000. 0028: 31 36 34 37 33 20 69 6e 16473 in 0030: 20 68 75 6e 67 61 70 70 hungapp 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 30 30 et 00000 0050: 30 30 30 000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 5/23/2007 Time: 5:44:16 PM User: N/A Computer: D3TZ2N21 Description: Hanging application WINWORD.EXE, version 10.0.2627.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 57 49 4e 57 4f 52 WINWOR 0018: 44 2e 45 58 45 20 31 30 D.EXE 10 0020: 2e 30 2e 32 36 32 37 2e .0.2627. 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 5/20/2007 Time: 10:38:07 AM User: N/A Computer: D3TZ2N21 Description: Hanging application Setup.exe, version 1.1.704.16001, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 53 65 74 75 70 2e Setup. 0018: 65 78 65 20 31 2e 31 2e exe 1.1. 0020: 37 30 34 2e 31 36 30 30 704.1600 0028: 31 20 69 6e 20 68 75 6e 1 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 5/11/2007 Time: 4:25:24 PM User: N/A Computer: D3TZ2N21 Description: Hanging application LUALL.EXE, version 3.2.0.41, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 4c 55 41 4c 4c 2e LUALL. 0018: 45 58 45 20 33 2e 32 2e EXE 3.2. 0020: 30 2e 34 31 20 69 6e 20 0.41 in 0028: 68 75 6e 67 61 70 70 20 hungapp 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0038: 61 74 20 6f 66 66 73 65 at offse 0040: 74 20 30 30 30 30 30 30 t 000000 0048: 30 30 00 The following seem to be the most prevelant: 1000 101 1002 __________________________________________________ ______ System Errors: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 8/19/2007 Time: 8:57:27 AM User: N/A Computer: D3TZ2N21 Description: The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 8/19/2007 Time: 8:57:13 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: DCOM got error "The service did not respond to the start or control request in a timely fashion. " attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: W32Time Event Category: None Event ID: 17 Date: 8/16/2007 Time: 8:45:15 PM User: N/A Computer: D3TZ2N21 Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 8/15/2007 Time: 6:23:46 PM User: N/A Computer: D3TZ2N21 Description: Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Cdrom Event Category: None Event ID: 7 Date: 7/25/2007 Time: 8:59:50 AM User: N/A Computer: D3TZ2N21 Description: The device, \Device\CdRom1, has a bad block. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b8 00 ..h.... 0008: 00 00 00 00 07 00 04 c0 ....... 0010: 00 01 00 00 9c 00 00 c0 ....o.. 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 38 5e 28 00 00 00 00 .8^(.... 0028: b9 67 cf 01 00 00 00 00 g..... 0030: ff ff ff ff 01 00 00 00 .... 0038: 40 00 00 c4 02 00 01 00 @...... 0040: 00 20 0a 12 48 02 00 40 . ..H..@ 0048: 00 00 00 00 0a 00 00 00 ........ 0050: 00 00 00 00 c8 f6 8f ff .... 0058: 00 00 00 00 08 f0 8f ff ..... 0060: 02 00 00 00 c7 0b 05 00 ....... 0068: 28 00 00 05 0b c7 00 00 (...... 0070: 01 00 00 00 00 00 00 00 ........ 0078: f0 00 03 00 05 0b c7 0c ...... 0080: 00 00 00 00 15 00 00 00 ........ 0088: 00 00 00 00 00 00 00 00 ........ The following seem to be the most prevelant: 10005 7011 7009 7000 I hope I did this right so you can understand. Any further advice is appreciated. Thanks in advance! "Gerry" wrote: Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? How large is your hard disk and how much free space. Right click on your C drive in Windows and select Properties to get this information. How much RAM memory? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: For some time now my computer seems to hang frequently thus displaying the "Not Responding" error on the top blue bar. At first I thought it was limited to my Internet Explorer, so I upgraded to IE 7 but it's still happens and even more frequently. First the program hangs, then I left click on the mouse and it displalys the "Not Responding" message, then I wait for it to finally resond. It also happens with Office programs or basically any other program installed. I am running Windows XP Home Edition with SP2. I have defraged my hard drive, run all SpyWare scans, cleaned up my cookies, temporary internet files, system tray, my Anti-Virus is up-to-date, I have installed all Microsoft updates, etc. Anybody have any suggestions as this is becoming quite annoying. |
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Not Responding errors
Dell Dimension 2350
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 0x80040154. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 7/5/2007 Time: 8:37:52 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module unknown, version 0.0.0.0, fault address 0x05467360. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 75 6e 6b 6e in unkn 0038: 6f 77 6e 20 30 2e 30 2e own 0.0. 0040: 30 2e 30 20 61 74 20 6f 0.0 at o 0048: 66 66 73 65 74 20 30 35 ffset 05 0050: 34 36 37 33 36 30 0d 0a 467360.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:23:03 AM User: N/A Computer: D3TZ2N21 Description: Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 65 78 70 6c 6f 72 explor 0018: 65 72 2e 65 78 65 20 36 er.exe 6 0020: 2e 30 2e 32 39 30 30 2e .0.2900. 0028: 32 31 38 30 20 69 6e 20 2180 in 0030: 68 75 6e 67 61 70 70 20 hungapp 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0040: 61 74 20 6f 66 66 73 65 at offse 0048: 74 20 30 30 30 30 30 30 t 000000 0050: 30 30 00 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:22:22 AM User: N/A Computer: D3TZ2N21 Description: Hanging application ACDSee.exe, version 4.0.2.664, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 41 43 44 53 65 65 ACDSee 0018: 2e 65 78 65 20 34 2e 30 .exe 4.0 0020: 2e 32 2e 36 36 34 20 69 .2.664 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/25/2007 Time: 9:44:10 AM User: N/A Computer: D3TZ2N21 Description: Hanging application mplayerc.exe, version 6.4.9.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 70 6c 61 79 65 mplaye 0018: 72 63 2e 65 78 65 20 36 rc.exe 6 0020: 2e 34 2e 39 2e 30 20 69 .4.9.0 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/15/2007 Time: 10:31:06 AM User: N/A Computer: D3TZ2N21 Description: Hanging application iexplore.exe, version 7.0.6000.16473, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 69 65 78 70 6c 6f iexplo 0018: 72 65 2e 65 78 65 20 37 re.exe 7 0020: 2e 30 2e 36 30 30 30 2e .0.6000. 0028: 31 36 34 37 33 20 69 6e 16473 in 0030: 20 68 75 6e 67 61 70 70 hungapp 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 30 30 et 00000 0050: 30 30 30 000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 |
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Not Responding errors
"Curious1975" wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Adding to Gerry advice which I disagree with, the applications/programs you have if maintain correctly can happily perform under 256 MB of RAM you have, but you looks having a trouble somewhere on your system. I commented some not all of the error messages , but please check the Time and Date on your system set up correctly as this can screw up the updates for windows and other software on your System. first try this to perform the rest of steps: Run disk clean up and Defrag in safe mode, if your system configured to remember password you can be selective in your clean up method. = Hanging application msimn.exe Event ID: 1002 Microsoft Outlook Express = Initialization of the COM subsystem failed. Error code: 0x8007041D Event ID: 101 http://support.microsoft.com/kb/902322 = Hanging application ACDSee.exe Nokia PC Suite for your mobile to sync and access/share files/folders and contacts. = mplayerc.exe Media Player Classic , this not Windows media player (9,10,11) = LUALL.EXE Symantec LiveUpdate, if you run the update engine for Norton which the Process ccApp.exe is a Symantec process, that indicate symantec didn't release the Memory on shut down causing this error to be thrown on the log. As I said if you run the update for Norton you will get the error message updates failed with this error "LUALL.EXE" 80078 or similar, then there is a link click on this and you will be taken to symantec to download a plug-in for the Update engine which check for updates and sysnc with the symantec server in real time, download the tool, there is a step-by-step guide on how to perform this. Then open a run command and type in: sfc /scannow click [OK] you may need your XP CD installation media for this procedure to be accomplished Or repair/install of XP, note if you have IE7 you need to uninstall to perform the repair. How to Perform a Windows XP Repair Install: http://michaelstevenstech.com/XPrepairinstall.htm HTH. nass ----- www.nasstec.co.uk |
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Not Responding errors
Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 0x80040154. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 7/5/2007 Time: 8:37:52 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module unknown, version 0.0.0.0, fault address 0x05467360. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 75 6e 6b 6e in unkn 0038: 6f 77 6e 20 30 2e 30 2e own 0.0. 0040: 30 2e 30 20 61 74 20 6f 0.0 at o 0048: 66 66 73 65 74 20 30 35 ffset 05 0050: 34 36 37 33 36 30 0d 0a 467360.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:23:03 AM User: N/A Computer: D3TZ2N21 Description: Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 65 78 70 6c 6f 72 explor 0018: 65 72 2e 65 78 65 20 36 er.exe 6 0020: 2e 30 2e 32 39 30 30 2e .0.2900. 0028: 32 31 38 30 20 69 6e 20 2180 in 0030: 68 75 6e 67 61 70 70 20 hungapp 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0040: 61 74 20 6f 66 66 73 65 at offse 0048: 74 20 30 30 30 30 30 30 t 000000 0050: 30 30 00 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:22:22 AM User: N/A Computer: D3TZ2N21 Description: Hanging application ACDSee.exe, version 4.0.2.664, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 41 43 44 53 65 65 ACDSee 0018: 2e 65 78 65 20 34 2e 30 .exe 4.0 0020: 2e 32 2e 36 36 34 20 69 .2.664 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/25/2007 Time: 9:44:10 AM User: N/A Computer: D3TZ2N21 Description: Hanging application mplayerc.exe, version 6.4.9.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 70 6c 61 79 65 mplaye 0018: 72 63 2e 65 78 65 20 36 rc.exe 6 0020: 2e 34 2e 39 2e 30 20 69 .4.9.0 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/15/2007 Time: 10:31:06 AM User: N/A Computer: D3TZ2N21 Description: Hanging application iexplore.exe, version 7.0.6000.16473, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 69 65 78 70 6c 6f iexplo 0018: 72 65 2e 65 78 65 20 37 re.exe 7 0020: 2e 30 2e 36 30 30 30 2e .0.6000. 0028: 31 36 34 37 33 20 69 6e 16473 in 0030: 20 68 75 6e 67 61 70 70 hungapp 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 30 30 et 00000 0050: 30 30 30 000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 |
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Not Responding errors
Are you using ACDSee Pro Photo Manager?
-- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 0x80040154. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 7/5/2007 Time: 8:37:52 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module unknown, version 0.0.0.0, fault address 0x05467360. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 75 6e 6b 6e in unkn 0038: 6f 77 6e 20 30 2e 30 2e own 0.0. 0040: 30 2e 30 20 61 74 20 6f 0.0 at o 0048: 66 66 73 65 74 20 30 35 ffset 05 0050: 34 36 37 33 36 30 0d 0a 467360.. Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:23:03 AM User: N/A Computer: D3TZ2N21 Description: Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 65 78 70 6c 6f 72 explor 0018: 65 72 2e 65 78 65 20 36 er.exe 6 0020: 2e 30 2e 32 39 30 30 2e .0.2900. 0028: 32 31 38 30 20 69 6e 20 2180 in 0030: 68 75 6e 67 61 70 70 20 hungapp 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0 0040: 61 74 20 6f 66 66 73 65 at offse 0048: 74 20 30 30 30 30 30 30 t 000000 0050: 30 30 00 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 7/2/2007 Time: 10:22:22 AM User: N/A Computer: D3TZ2N21 Description: Hanging application ACDSee.exe, version 4.0.2.664, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 41 43 44 53 65 65 ACDSee 0018: 2e 65 78 65 20 34 2e 30 .exe 4.0 0020: 2e 32 2e 36 36 34 20 69 .2.664 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/25/2007 Time: 9:44:10 AM User: N/A Computer: D3TZ2N21 Description: Hanging application mplayerc.exe, version 6.4.9.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 70 6c 61 79 65 mplaye 0018: 72 63 2e 65 78 65 20 36 rc.exe 6 0020: 2e 34 2e 39 2e 30 20 69 .4.9.0 i 0028: 6e 20 68 75 6e 67 61 70 n hungap 0030: 70 20 30 2e 30 2e 30 2e p 0.0.0. 0038: 30 20 61 74 20 6f 66 66 0 at off 0040: 73 65 74 20 30 30 30 30 set 0000 0048: 30 30 30 30 0000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 6/15/2007 Time: 10:31:06 AM User: N/A Computer: D3TZ2N21 Description: Hanging application iexplore.exe, version 7.0.6000.16473, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 69 65 78 70 6c 6f iexplo 0018: 72 65 2e 65 78 65 20 37 re.exe 7 0020: 2e 30 2e 36 30 30 30 2e .0.6000. 0028: 31 36 34 37 33 20 69 6e 16473 in 0030: 20 68 75 6e 67 61 70 70 hungapp 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 30 30 et 00000 0050: 30 30 30 000 Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 |
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Not Responding errors
Thanks Gerry and Nass for the advice.
I have ACDSee 4.0 installed and it has been since shortly after I bought the computer 4 years ago. I have the full version of Adobe installed (again since day one); however I only use it to read and print documents. I have several graphic/photo editing programs intalled and use them fairly frequently. I have PaintShop Pro, Print Shop, Photo Editor, Adobe PhotoShop and possible a few others. All of these have been installed since day one as well. I do have a large number of photo's on my pc and I regularly save them to CD and remove them. As for Norton, when my subscription was up for renewal a couple of months ago I somehow ended up upgraded to their latest version for free instead of just renewing the one I had. Quite frankly I preferred the older version, plus it took my Norton Utilities away with it. I do think my "Not Responding" problems have gotten worse since then. Coincidence? I don't know. Other than the Norton upgrade and the IE 7 upgrade, I haven't installed anything new to the computer. I even removed all my mp3 files to clear up 3GB of room thinking that might help. Why all of a sudden is my RAM an issue do you think? "Gerry" wrote: Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display |
#10
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Not Responding errors
You have many programmes requiring abnormal amounts of memory:
ACDSee 4.0 Adobe Adobe PhotoShop Norton PaintShop Pro Photo Editor -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks Gerry and Nass for the advice. I have ACDSee 4.0 installed and it has been since shortly after I bought the computer 4 years ago. I have the full version of Adobe installed (again since day one); however I only use it to read and print documents. I have several graphic/photo editing programs intalled and use them fairly frequently. I have PaintShop Pro, Print Shop, Photo Editor, Adobe PhotoShop and possible a few others. All of these have been installed since day one as well. I do have a large number of photo's on my pc and I regularly save them to CD and remove them. As for Norton, when my subscription was up for renewal a couple of months ago I somehow ended up upgraded to their latest version for free instead of just renewing the one I had. Quite frankly I preferred the older version, plus it took my Norton Utilities away with it. I do think my "Not Responding" problems have gotten worse since then. Coincidence? I don't know. Other than the Norton upgrade and the IE 7 upgrade, I haven't installed anything new to the computer. I even removed all my mp3 files to clear up 3GB of room thinking that might help. Why all of a sudden is my RAM an issue do you think? "Gerry" wrote: Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 69 6d 6e 2e msimn. 0018: 65 78 65 20 36 2e 30 2e exe 6.0. 0020: 32 39 30 30 2e 32 31 38 2900.218 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/13/2007 Time: 8:49:16 AM User: N/A Computer: D3TZ2N21 Description: Faulting application iexplore.exe, version 7.0.6000.16473, faulting module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 37 2e 30 2e 36 30 e 7.0.60 0028: 30 30 2e 31 36 34 37 33 00.16473 0030: 20 69 6e 20 66 6c 61 73 in flas 0038: 68 39 62 2e 6f 63 78 20 h9b.ocx 0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0 0048: 20 61 74 20 6f 66 66 73 at offs 0050: 65 74 20 30 30 31 38 61 et 0018a 0058: 36 66 61 0d 0a 6fa.. Event Type: Error Event Source: ASP.NET 1.0.3705.6060 Event Category: (1) Event ID: 1031 Date: 7/10/2007 Time: 6:09:34 PM User: N/A Computer: D3TZ2N21 Description: The description for Event ID ( 1031 ) in Source ( ASP.NET 1.0.3705.6060 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display |
#11
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Not Responding errors
Adding to Gerry advice which I disagree with, the applications/programs
you have if maintain correctly can happily perform under 256 MB of RAM you have, Nass Do you wish to stand by this statement? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: "Curious1975" wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Adding to Gerry advice which I disagree with, the applications/programs you have if maintain correctly can happily perform under 256 MB of RAM you have, but you looks having a trouble somewhere on your system. I commented some not all of the error messages , but please check the Time and Date on your system set up correctly as this can screw up the updates for windows and other software on your System. first try this to perform the rest of steps: Run disk clean up and Defrag in safe mode, if your system configured to remember password you can be selective in your clean up method. = Hanging application msimn.exe Event ID: 1002 Microsoft Outlook Express = Initialization of the COM subsystem failed. Error code: 0x8007041D Event ID: 101 http://support.microsoft.com/kb/902322 = Hanging application ACDSee.exe Nokia PC Suite for your mobile to sync and access/share files/folders and contacts. = mplayerc.exe Media Player Classic , this not Windows media player (9,10,11) = LUALL.EXE Symantec LiveUpdate, if you run the update engine for Norton which the Process ccApp.exe is a Symantec process, that indicate symantec didn't release the Memory on shut down causing this error to be thrown on the log. As I said if you run the update for Norton you will get the error message updates failed with this error "LUALL.EXE" 80078 or similar, then there is a link click on this and you will be taken to symantec to download a plug-in for the Update engine which check for updates and sysnc with the symantec server in real time, download the tool, there is a step-by-step guide on how to perform this. Then open a run command and type in: sfc /scannow click [OK] you may need your XP CD installation media for this procedure to be accomplished Or repair/install of XP, note if you have IE7 you need to uninstall to perform the repair. How to Perform a Windows XP Repair Install: http://michaelstevenstech.com/XPrepairinstall.htm HTH. nass ----- www.nasstec.co.uk |
#12
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Not Responding errors
Call me naive, but these programs (the upgraded Norton withstanding) have all
been installed for years without issue sowhat would cause them to suddenly be a problem. Also, are they draining my memory even though when the "Not Responding" error occurs, they're not even running? "Gerry" wrote: You have many programmes requiring abnormal amounts of memory: ACDSee 4.0 Adobe Adobe PhotoShop Norton PaintShop Pro Photo Editor -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks Gerry and Nass for the advice. I have ACDSee 4.0 installed and it has been since shortly after I bought the computer 4 years ago. I have the full version of Adobe installed (again since day one); however I only use it to read and print documents. I have several graphic/photo editing programs intalled and use them fairly frequently. I have PaintShop Pro, Print Shop, Photo Editor, Adobe PhotoShop and possible a few others. All of these have been installed since day one as well. I do have a large number of photo's on my pc and I regularly save them to CD and remove them. As for Norton, when my subscription was up for renewal a couple of months ago I somehow ended up upgraded to their latest version for free instead of just renewing the one I had. Quite frankly I preferred the older version, plus it took my Norton Utilities away with it. I do think my "Not Responding" problems have gotten worse since then. Coincidence? I don't know. Other than the Norton upgrade and the IE 7 upgrade, I haven't installed anything new to the computer. I even removed all my mp3 files to clear up 3GB of room thinking that might help. Why all of a sudden is my RAM an issue do you think? "Gerry" wrote: Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: |
#13
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Not Responding errors
You need to run page file monitor to confirm exactly how much of the
pagefile is actually being used. Norton will cause a particular problem at start because most likely iniates a full scan. This alone can make a computer unusable until the scan has completed. If you succeed in starting another programme before the scan has completed there is every chance that you will get a Not Responding message for the programme you have started. How long does it take for Norton to complete the scan on start up? How many files is Norton scanning? Although you say these programmes have been installed for years I doubt they are the same as when they were first installed. Adobe has definely grown significantly in size over the years.Which of the programmes I listed load on start up. Do they need to load on start up or could you change any to load on demand. If a programme is Not Responding it is still running. Just end it in Task Manager and notice how the response from the computer improves. When a Not Responding message is generated it is indicative that the programme has hit a problem. It can then keep trying to resolve the problem but in doing so only exacerbates the problem. It can be better to stop the programme and try again at a more favourable time. Is there a direct correlation between the start up process and the Not Responding messages? If the computer has been running some time are the Not Responding messages less frequent, the same or more frequent? What are the precise versions of Adobe you have? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Call me naive, but these programs (the upgraded Norton withstanding) have all been installed for years without issue sowhat would cause them to suddenly be a problem. Also, are they draining my memory even though when the "Not Responding" error occurs, they're not even running? "Gerry" wrote: You have many programmes requiring abnormal amounts of memory: ACDSee 4.0 Adobe Adobe PhotoShop Norton PaintShop Pro Photo Editor -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks Gerry and Nass for the advice. I have ACDSee 4.0 installed and it has been since shortly after I bought the computer 4 years ago. I have the full version of Adobe installed (again since day one); however I only use it to read and print documents. I have several graphic/photo editing programs intalled and use them fairly frequently. I have PaintShop Pro, Print Shop, Photo Editor, Adobe PhotoShop and possible a few others. All of these have been installed since day one as well. I do have a large number of photo's on my pc and I regularly save them to CD and remove them. As for Norton, when my subscription was up for renewal a couple of months ago I somehow ended up upgraded to their latest version for free instead of just renewing the one I had. Quite frankly I preferred the older version, plus it took my Norton Utilities away with it. I do think my "Not Responding" problems have gotten worse since then. Coincidence? I don't know. Other than the Norton upgrade and the IE 7 upgrade, I haven't installed anything new to the computer. I even removed all my mp3 files to clear up 3GB of room thinking that might help. Why all of a sudden is my RAM an issue do you think? "Gerry" wrote: Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks for getting back to me. Commit Charge: Total: 659452 Limit: 845148 Peak: 7611880 Hard Drive: 30GB Free Space: 10.9GB RAM: 256MB Event Viewer Logs: Application Errors: Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 Date: 8/19/2007 Time: 8:57:20 AM User: NT AUTHORITY\SYSTEM Computer: D3TZ2N21 Description: Information Level: error Initialization of the COM subsystem failed. Error code: 0x8007041D Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/15/2007 Time: 7:01:29 PM User: N/A Computer: D3TZ2N21 Description: Hanging application msimn.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: |
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Not Responding errors
Ok, I will run page file monitor in the next day or so and report back on that.
As for my Adobe products: Acrobat 5.0 Distiller 5.0 Illustrator 10.0.3 Image Ready 7.0 PhotoShop 7.0 I don't have any programs in my Startup. Learned that lesson a long time ago but it still takes 4 minutes for my icons to appear and to be able to proceed. I'm wondering what is stalling it. You think it's Norton? Even though it's not in my Startup? Is there somewhere else I can look to stop it from scanning on startup if that is indeed what's happening? Usually when I get the "Not Responding" error, I just have to left click my mouse, wait a couple of seconds and it clears up. Just a little while ago however and once earlier today it hung for several minutes and I was unable to even get to my Task Manager. Again, I really appreciate you taking the time to assist me with this. "Gerry" wrote: You need to run page file monitor to confirm exactly how much of the pagefile is actually being used. Norton will cause a particular problem at start because most likely iniates a full scan. This alone can make a computer unusable until the scan has completed. If you succeed in starting another programme before the scan has completed there is every chance that you will get a Not Responding message for the programme you have started. How long does it take for Norton to complete the scan on start up? How many files is Norton scanning? Although you say these programmes have been installed for years I doubt they are the same as when they were first installed. Adobe has definely grown significantly in size over the years.Which of the programmes I listed load on start up. Do they need to load on start up or could you change any to load on demand. If a programme is Not Responding it is still running. Just end it in Task Manager and notice how the response from the computer improves. When a Not Responding message is generated it is indicative that the programme has hit a problem. It can then keep trying to resolve the problem but in doing so only exacerbates the problem. It can be better to stop the programme and try again at a more favourable time. Is there a direct correlation between the start up process and the Not Responding messages? If the computer has been running some time are the Not Responding messages less frequent, the same or more frequent? What are the precise versions of Adobe you have? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Call me naive, but these programs (the upgraded Norton withstanding) have all been installed for years without issue sowhat would cause them to suddenly be a problem. Also, are they draining my memory even though when the "Not Responding" error occurs, they're not even running? "Gerry" wrote: You have many programmes requiring abnormal amounts of memory: ACDSee 4.0 Adobe Adobe PhotoShop Norton PaintShop Pro Photo Editor -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks Gerry and Nass for the advice. I have ACDSee 4.0 installed and it has been since shortly after I bought the computer 4 years ago. I have the full version of Adobe installed (again since day one); however I only use it to read and print documents. I have several graphic/photo editing programs intalled and use them fairly frequently. I have PaintShop Pro, Print Shop, Photo Editor, Adobe PhotoShop and possible a few others. All of these have been installed since day one as well. I do have a large number of photo's on my pc and I regularly save them to CD and remove them. As for Norton, when my subscription was up for renewal a couple of months ago I somehow ended up upgraded to their latest version for free instead of just renewing the one I had. Quite frankly I preferred the older version, plus it took my Norton Utilities away with it. I do think my "Not Responding" problems have gotten worse since then. Coincidence? I don't know. Other than the Norton upgrade and the IE 7 upgrade, I haven't installed anything new to the computer. I even removed all my mp3 files to clear up 3GB of room thinking that might help. Why all of a sudden is my RAM an issue do you think? "Gerry" wrote: Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History .You should see a number of successful updates on or after 19 August 2007 if they have been installed. If there are any red Failed Icons click on each icon and post details of the Error code. If no updates are there. Select, Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom and then follow on screen instructions. Only try this after Windows XP has been running for 30 minutes and any anti-virus scan has completed. What anti-virus and anti-spyware programmes do you have installed. If you have the anti-virus programme I think you have your system may benefit from having a less demanding programme. It is difficult to be sure whether the other error are being caused by a stressed system have insufficient RAM memory or for some other reason. -- Hope this helps. Gerry |
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Not Responding errors
Hi Curious, Try these cleaning steps please and let us know: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. For Malware download both these softwa http://onecare.live.com/site/en-gb/d....htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm http://www.lavasoft.com/products/ad-...e_personal.php http://www.safer-networking.org ; for Spybot S&D Run a scan from here on-line: http://www.sophos.com http://www3.ca.com/securityadvisor/virusinfo/scan.aspx http://security.symantec.com/sscv6/d...d=ie&venid=sym Download Avast Cleaner from he http://www.avast.com/eng/avast-virus-cleaner.html Lots of tools to download and disinfect your machine: http://www.bitdefender.co.uk/site/Do...eeRemovalTool/ http://free.grisoft.com/doc/5390/lng/us/tpl/v5 2- Run a test for the Memory and also try to swap them around and clear any dust may be in your PC case: To test your memory download memory test from he http://oca.microsoft.com/en/windiag.asp Please perform one step (1,2) at a time and see if that will help. Download the Hijackthis and send the report to one of many forums for analysis and troubleshooting: When all else fails, HijackThis v1.99.1 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here. could you send me a copy of the log at ( to_you_rossatyahoo.co.uk). Could capture what running when this error occur?, what processor taking the CPU usage at the moment of the Stop error or just random!. Gerry, I sand with my statement and I will tell you when this post close(hopefully with success in solving the OP issue). HTH. nass === www.nasstec.co.uk "Curious1975" wrote: Ok, I will run page file monitor in the next day or so and report back on that. As for my Adobe products: Acrobat 5.0 Distiller 5.0 Illustrator 10.0.3 Image Ready 7.0 PhotoShop 7.0 I don't have any programs in my Startup. Learned that lesson a long time ago but it still takes 4 minutes for my icons to appear and to be able to proceed. I'm wondering what is stalling it. You think it's Norton? Even though it's not in my Startup? Is there somewhere else I can look to stop it from scanning on startup if that is indeed what's happening? Usually when I get the "Not Responding" error, I just have to left click my mouse, wait a couple of seconds and it clears up. Just a little while ago however and once earlier today it hung for several minutes and I was unable to even get to my Task Manager. Again, I really appreciate you taking the time to assist me with this. "Gerry" wrote: You need to run page file monitor to confirm exactly how much of the pagefile is actually being used. Norton will cause a particular problem at start because most likely iniates a full scan. This alone can make a computer unusable until the scan has completed. If you succeed in starting another programme before the scan has completed there is every chance that you will get a Not Responding message for the programme you have started. How long does it take for Norton to complete the scan on start up? How many files is Norton scanning? Although you say these programmes have been installed for years I doubt they are the same as when they were first installed. Adobe has definely grown significantly in size over the years.Which of the programmes I listed load on start up. Do they need to load on start up or could you change any to load on demand. If a programme is Not Responding it is still running. Just end it in Task Manager and notice how the response from the computer improves. When a Not Responding message is generated it is indicative that the programme has hit a problem. It can then keep trying to resolve the problem but in doing so only exacerbates the problem. It can be better to stop the programme and try again at a more favourable time. Is there a direct correlation between the start up process and the Not Responding messages? If the computer has been running some time are the Not Responding messages less frequent, the same or more frequent? What are the precise versions of Adobe you have? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Call me naive, but these programs (the upgraded Norton withstanding) have all been installed for years without issue sowhat would cause them to suddenly be a problem. Also, are they draining my memory even though when the "Not Responding" error occurs, they're not even running? "Gerry" wrote: You have many programmes requiring abnormal amounts of memory: ACDSee 4.0 Adobe Adobe PhotoShop Norton PaintShop Pro Photo Editor -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Thanks Gerry and Nass for the advice. I have ACDSee 4.0 installed and it has been since shortly after I bought the computer 4 years ago. I have the full version of Adobe installed (again since day one); however I only use it to read and print documents. I have several graphic/photo editing programs intalled and use them fairly frequently. I have PaintShop Pro, Print Shop, Photo Editor, Adobe PhotoShop and possible a few others. All of these have been installed since day one as well. I do have a large number of photo's on my pc and I regularly save them to CD and remove them. As for Norton, when my subscription was up for renewal a couple of months ago I somehow ended up upgraded to their latest version for free instead of just renewing the one I had. Quite frankly I preferred the older version, plus it took my Norton Utilities away with it. I do think my "Not Responding" problems have gotten worse since then. Coincidence? I don't know. Other than the Norton upgrade and the IE 7 upgrade, I haven't installed anything new to the computer. I even removed all my mp3 files to clear up 3GB of room thinking that might help. Why all of a sudden is my RAM an issue do you think? "Gerry" wrote: Notwithstanding the comments by Nass I still think your key problem is insufficient RAM memory. True there are other problems but these would diminish with more RAM and the nature of these other problems would become clearer. You should be aware that Nass and I frequently compare notes as we tend to respond to the same problems. The need for more RAM can be verified by running a freeware utility which gives better information on pagefile usage than Task Manager. Using this tool will have a negligible impact on your system. Use page file monitor to observe what is the peak usage. Start it to run immediately after start-up and look at the log. Pagefilemon takes snapshots. You need to run it at the beginning of the session at then run it again at intervals throughout the sessions. The log is Pagefile log.txt. If you right click on the file in Windows Explorer and select Send to, Desktop (Create Shortcut). The same applies to XP_PageFileMon.exe. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You do have the anti-virus programme I thought you might have. Norton does bring with it a large footprint and this will have a noticeable impact on system performance. There are other freeware programmes which do the business without the performance downside. Norton still enjoys a good reputation with business users but is not rated highly nowadays for use on home computers. Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) System information regarding adding memory. Maximum for your computer 1,024 mb. http://support.dell.com/support/edoc...cs.htm#1107033 http://support.dell.com/support/edoc...ce.htm#1183874 ccApp is part of Norton FontCapture (or should it be Font Capture) leads me to another question. Do you use Adobe Acrobat Reader ? If yes, which specific version? Are you just using it to read and print pdf documents or are you editing pdf documents? There have problems reported with some versions of Adobe and it has a large footprint much like Norton. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Curious1975 wrote: Dell Dimension 2350 Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz Intel, Pentium 4 CPU, 2.40GHz Symantec/Norton Anti-Virus v. 14.2.0.29 Anti-Spy: I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check my Verizon version just in case that one was missing something. It picked up the typical spyware and I removed it. Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1 Motherboard - don't know how to tell other than downloading a program to tell me and at this point I'd rather not download anything else Update History - all successful for August 19 and prior Software Updates - 5 (don't know if they're necessary so I haven't installed them) Root Certificates Update Microsoft .NET Framework 3.0: x86 (KB928416) Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520) Microsoft .NET Framework version 1.1 Hardware Updates - 1 Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem While I have your attention, a program called ccApp always hangs when I'm shutting down the computer and I have to End Task on it. Also, something called FontCapture does the same thing. Today explorer.exe also hung and I had to "End" it. Upon restart, it takes a good 3-4 minutes for my icons to appear and then another minute or so before I can click on anything. I thought maybe these issues were all related to my overall problem so I'm mentioning them. Again, I appreciate your assistance. "Gerry" wrote: Your main problem is fairly obvious. Insufficient RAM memory. You need to add at least 256 mb but the system would probably benefit from adding 512 mb. You need to consult your motherboard manual to see what type and amount of memory can be installed. What is your CPU speed? What is your computer make and model? What is the make and model of your motherboard? Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event Category: Scheduler Events Event ID: 101 This indicates that the Windows Updates for August were not installed. The problem could well have arisen because your system had not long been started and was busy running anti-virus scans etc. You should check to see if the Updates have since installed. Select, Start, Help and Support, Keep your Windows up- to-date |
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