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#1
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Windows did not start successfully
Tuesday night when shutting down I installed the 13 updates. Wednesday when
I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. |
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#2
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Windows did not start successfully
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527 For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to having installed Security Updates. For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net Lynn wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. |
#3
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Windows did not start successfully
Normally you can boot to safe mode and do a restore to an earlier date, but
if safe mode doesn't work, then I suggest a repair install, as it appears the updates are not compatable with your system. "Lynn" wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. |
#4
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Windows did not start successfully
"Lynn" wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. Lynn, I just experienced the same problem. None of the reboot options work. The screen keeps trying to reboot every 30 seconds depending on the option chosen (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good Configuration, Start Windows Normally), but nothing is working and the same screen reappears. The answer below is not helpful. Have you any success elsewhere? I'm stymied! |
#5
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Windows did not start successfully
The problem is a software incompatability. deal with it as you may. but a
repair install may be your only fix, since it won't boot to windows. "Marc" wrote: "Lynn" wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. Lynn, I just experienced the same problem. None of the reboot options work. The screen keeps trying to reboot every 30 seconds depending on the option chosen (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good Configuration, Start Windows Normally), but nothing is working and the same screen reappears. The answer below is not helpful. Have you any success elsewhere? I'm stymied! |
#6
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Windows did not start successfully
"sgopus" wrote: The problem is a software incompatability. deal with it as you may. but a repair install may be your only fix, since it won't boot to windows. OK, would you be so kind as to provide some details. I don't know what a repair install entails. Thanks. "Marc" wrote: "Lynn" wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. Lynn, I just experienced the same problem. None of the reboot options work. The screen keeps trying to reboot every 30 seconds depending on the option chosen (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good Configuration, Start Windows Normally), but nothing is working and the same screen reappears. The answer below is not helpful. Have you any success elsewhere? I'm stymied! |
#7
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Windows did not start successfully
Boot to the install cd, (do not format) when the cd boots it will find the
existing install of windows and offer to repair it, select yes. you will have to reapply your service packs and security patches, be sure to have your activation key on hand. "Marc" wrote: "sgopus" wrote: The problem is a software incompatability. deal with it as you may. but a repair install may be your only fix, since it won't boot to windows. OK, would you be so kind as to provide some details. I don't know what a repair install entails. Thanks. "Marc" wrote: "Lynn" wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. Lynn, I just experienced the same problem. None of the reboot options work. The screen keeps trying to reboot every 30 seconds depending on the option chosen (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good Configuration, Start Windows Normally), but nothing is working and the same screen reappears. The answer below is not helpful. Have you any success elsewhere? I'm stymied! |
#8
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Windows did not start successfully
I found a potential solution to this problem that does not require a repair installation. The problem apparently lies with Microsoft update KB971486. Details of the solution are he http://www.stateofthetech.com/?p=117 |
#9
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Windows did not start successfully
Uh-huh...
How to configure and use Automatic Updates in WinXP: http://support.microsoft.com/kb/306525 marcelbrown wrote: I found a potential solution to this problem that does not require a repair installation. The problem apparently lies with Microsoft update KB971486. Details of the solution are he http://www.stateofthetech.com/?p=117 |
#10
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Windows did not start successfully
Did a repair install but not with the original disk. Process gets us to blue
welcome screen but then MS doesn't authorize. Is there a way around this? "PA Bear [MS MVP]" wrote: Start a free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to having installed Security Updates. For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net Lynn wrote: Tuesday night when shutting down I installed the 13 updates. Wednesday when I went to start my computer I had a message stating: Windows did not start successfully. I could either continue Windows normally or last working way, or safe mode. Any of the options I try does not work. If I clink on open Windows normally it goes to a blue screen that says: A problem has been dectected and windows has been shut down to prevent damage to your computer. . |
#11
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Windows did not start successfully
It is probably too late if repair install has been done. For what is worth, please listen to marcelbrown and read http://www.stateofthetech.com/?p=117 My computer could not start after trying to install KB971486, one of the recent Windows updates. The error message was: ntoskrnl.exe missing or corrupt. I was able to put ntoskrnl.exe and and ntkrlpa.exe back to the folder Windows\System32 with a UBCD4Win and my computer is back!! Those two exe files were missing because the installation and un-installation of KB971486 both failed. |
#12
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Windows did not start successfully
It is probably too late if repair install has been done. For what is worth, please listen to marcelbrown and read http://www.stateofthetech.com/?p=117 My computer could not start after trying to install KB971486, one of the recent Windows updates. The error message was: ntoskrnl.exe missing or corrupt. After reading the posting, I was able to put ntoskrnl.exe and ntkrlpa.exe back to the folder Windows\System32 with a UBCD4Win and my computer is back!! Those two exe files were deleted when the installation and un-installation of KB971486 both failed. I am glad I did not have to go through lengthy procedure to get my computer back. |
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