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"Missing Microsoft Security Hotfixes"!
WinXP home, SP2, OE6, IE6
Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
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#2
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"Missing Microsoft Security Hotfixes"!
Adela wrote:
WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? You only have SP2. That's a whole service pack missing at least. Any special reason? Belarc Advisor - great application - but not definitive when it comes to Windows Updates. I have cross-posted this response to microsoft.public.windowsupdate for you. You may be infested/infected with something. My suggestion may seem long - but it is quite simple and usually very beneficial in more ways than one. First - before anything else - answer this: Do you have an HP branded computer with an AMD processor? (If so - answer and wait. If not, answer and continue with the steps.) Fix your file/registry permissions... Ignore the title and follow the sub-section under "Advanced Troubleshooting" titled, "Method 1: Reset the registry and the file permissions" http://support.microsoft.com/kb/949377 *will take time (** Ignore the last step - you'll install SP3 shortly, but not now.) Reboot and ... Download/install this: http://support.microsoft.com/kb/290301 After installing, do the following: Start button -- RUN -- type in: "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! -- Click OK. (The quotation marks and percentage signs and spacing should be exact.) Download, install, run, update and perform a full scan (separately) with the following two applications (freeware versions are the ones to use for this): SuperAntiSpyware http://www.superantispyware.com/ MalwareBytes http://www.malwarebytes.com/ After performing a full scan with one and then the other and removing whatever they both find completely, you may uninstall these products, if you wish. Download and run the MSRT manually: http://www.microsoft.com/security/ma...e/default.mspx Reboot. Download/Install the latest Windows Installer (for your OS): ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) http://www.microsoft.com/downloadS/d...displaylang=en Reboot. and... Download the latest version of the Windows Update agent from here (x86): http://go.microsoft.com/fwlink/?LinkID=91237 .... and save it to the root of your C:\ drive. After saving it to the root of the C:\ drive, do the following: Close all Internet Explorer windows and other applications. Start button -- RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE -- Click OK. (If asked, select "Run.) -- Click on NEXT -- Select "I agree" and click on NEXT -- When it finishes installing, click on "Finish"... Reboot. Then follow the instructions he How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Reboot. Now for SP3... 1) Download the full SP3 installation file. Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers (works just as well for you.) http://www.microsoft.com/downloads/d...8-1E1555D4F3D4 You are just saving it right now - not running it yet. 2) Ensure (as well as plausible) you have no spyware/malware by doing a full scan with SuperAntiSpyware and MalwareBytes. If you are following along, you have already done this! 3) CHKDSK How to scan your disks for errors http://support.microsoft.com/kb/315265 * will take time and a reboot 4) Defragment How to Defragment your hard drives http://support.microsoft.com/kb/314848 * will take time 5) Ensure your hardware drivers are up to date (from the hardware manufacturer's respective web pages.) Never get hardware drivers for hardware that was not created/sold by Microsoft from Microsoft. 6) Reboot right before you try to install SP3. 7) Disconnect from the internet before installing (physically disconnect - pull the network cable or disable the router/modem.) 8) Disable your antivirus and antispyware applications when you are about to install SP3. Usually right-click on the icon in the taskbar gives you a choice to do so. Install SP3 by running the downloaded executable. Reboot when requested to do so. Logon and let the machine 'settle' for about 10 minutes. Reboot. Give it 5 minutes after logon to 'settle' - reboot. After that - there will be more updates. Log on as an user with administrative rights and open Internet Explorer and visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan... Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it. Reboot again. If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed. The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time. Seriously - do all that. This is like antibiotics - don't skip a single step, don't quit because you think things will be okay now - go through until the end, until you have done everything given in the order given. If you have a problem with a step come ask and let someone here get you through that step. If you don't understand how to do a step, come back and ask here about that step and let someone walk you through it. Then - when done - let everyone here know if it worked for you - or if you have more issues. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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"Missing Microsoft Security Hotfixes"!
[crosspost to OE General & Windows Update newsgroups]
HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
#4
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"Missing Microsoft Security Hotfixes"!
Hi PA, sorry for my irate response that you'll see on OE forum. )
As to this problem, after Shenan's post I realize that it must be that I refused to install SP3 because I heard/read many users' complaints after they installed it. But if it's that important for security then I guess I'll have to install it. Thanks for crossposting. I'll study the link you gave me here and will see what I can do. Thanks again. Adela "PA Bear [MS MVP]" wrote in message ... [crosspost to OE General & Windows Update newsgroups] HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
#5
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"Missing Microsoft Security Hotfixes"!
Thank you very much Shenan, you made me realize that this is caused probalby
because I refused to install SP3 after hearing/reading many complaints from other users who did install it. But, as I mentioned to PA Bear, if it's indispensable for security reasons, I guess I'll have to do it. Thankd for crossposting too. I also thank you for the extensive instructions to try to fix this, but I wonder, do you think that perhaps it would be easier to install that SP3 after all? Will appreciate your opinion. Thanks again. Adela "Shenan Stanley" wrote in message ... Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? You only have SP2. That's a whole service pack missing at least. Any special reason? Belarc Advisor - great application - but not definitive when it comes to Windows Updates. I have cross-posted this response to microsoft.public.windowsupdate for you. You may be infested/infected with something. My suggestion may seem long - but it is quite simple and usually very beneficial in more ways than one. First - before anything else - answer this: Do you have an HP branded computer with an AMD processor? (If so - answer and wait. If not, answer and continue with the steps.) Fix your file/registry permissions... Ignore the title and follow the sub-section under "Advanced Troubleshooting" titled, "Method 1: Reset the registry and the file permissions" http://support.microsoft.com/kb/949377 *will take time (** Ignore the last step - you'll install SP3 shortly, but not now.) Reboot and ... Download/install this: http://support.microsoft.com/kb/290301 After installing, do the following: Start button -- RUN -- type in: "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! -- Click OK. (The quotation marks and percentage signs and spacing should be exact.) Download, install, run, update and perform a full scan (separately) with the following two applications (freeware versions are the ones to use for this): SuperAntiSpyware http://www.superantispyware.com/ MalwareBytes http://www.malwarebytes.com/ After performing a full scan with one and then the other and removing whatever they both find completely, you may uninstall these products, if you wish. Download and run the MSRT manually: http://www.microsoft.com/security/ma...e/default.mspx Reboot. Download/Install the latest Windows Installer (for your OS): ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) http://www.microsoft.com/downloadS/d...displaylang=en Reboot. and... Download the latest version of the Windows Update agent from here (x86): http://go.microsoft.com/fwlink/?LinkID=91237 ... and save it to the root of your C:\ drive. After saving it to the root of the C:\ drive, do the following: Close all Internet Explorer windows and other applications. Start button -- RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE -- Click OK. (If asked, select "Run.) -- Click on NEXT -- Select "I agree" and click on NEXT -- When it finishes installing, click on "Finish"... Reboot. Then follow the instructions he How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Reboot. Now for SP3... 1) Download the full SP3 installation file. Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers (works just as well for you.) http://www.microsoft.com/downloads/d...8-1E1555D4F3D4 You are just saving it right now - not running it yet. 2) Ensure (as well as plausible) you have no spyware/malware by doing a full scan with SuperAntiSpyware and MalwareBytes. If you are following along, you have already done this! 3) CHKDSK How to scan your disks for errors http://support.microsoft.com/kb/315265 * will take time and a reboot 4) Defragment How to Defragment your hard drives http://support.microsoft.com/kb/314848 * will take time 5) Ensure your hardware drivers are up to date (from the hardware manufacturer's respective web pages.) Never get hardware drivers for hardware that was not created/sold by Microsoft from Microsoft. 6) Reboot right before you try to install SP3. 7) Disconnect from the internet before installing (physically disconnect - pull the network cable or disable the router/modem.) 8) Disable your antivirus and antispyware applications when you are about to install SP3. Usually right-click on the icon in the taskbar gives you a choice to do so. Install SP3 by running the downloaded executable. Reboot when requested to do so. Logon and let the machine 'settle' for about 10 minutes. Reboot. Give it 5 minutes after logon to 'settle' - reboot. After that - there will be more updates. Log on as an user with administrative rights and open Internet Explorer and visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan... Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it. Reboot again. If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed. The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time. Seriously - do all that. This is like antibiotics - don't skip a single step, don't quit because you think things will be okay now - go through until the end, until you have done everything given in the order given. If you have a problem with a step come ask and let someone here get you through that step. If you don't understand how to do a step, come back and ask here about that step and let someone walk you through it. Then - when done - let everyone here know if it worked for you - or if you have more issues. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#6
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"Missing Microsoft Security Hotfixes"!
Computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. Adela wrote: Hi PA, sorry for my irate response that you'll see on OE forum. ) As to this problem, after Shenan's post I realize that it must be that I refused to install SP3 because I heard/read many users' complaints after they installed it. But if it's that important for security then I guess I'll have to install it. Thanks for crossposting. I'll study the link you gave me here and will see what I can do. Thanks again. Adela "PA Bear [MS MVP]" wrote in message ... [crosspost to OE General & Windows Update newsgroups] HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
#7
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"Missing Microsoft Security Hotfixes"!
Computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. I understand this to mean that UNTIL 12 April 2010 WinXP SP2 WILL continue to offer the critical security updates and automatic updates? So I have time then to wait a little to install SP3... I went to Microsoft.Public.Windowsce.Updates and didn't find the question I posted. Do I have the wrong forum in my email? Could you give me the correct link please? Thank you. Adela "PA Bear [MS MVP]" wrote in message ... Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. Adela wrote: Hi PA, sorry for my irate response that you'll see on OE forum. ) As to this problem, after Shenan's post I realize that it must be that I refused to install SP3 because I heard/read many users' complaints after they installed it. But if it's that important for security then I guess I'll have to install it. Thanks for crossposting. I'll study the link you gave me here and will see what I can do. Thanks again. Adela "PA Bear [MS MVP]" wrote in message ... [crosspost to OE General & Windows Update newsgroups] HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
#8
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"Missing Microsoft Security Hotfixes"!
A1. Correct but I'd strongly recommend getting SP3 installed now, in case
you encounter any problems. A2. If you reply to this thread and continue the crosspost to OE General, Windows Update, and WinXP General, your reply will be available in each of the three (3) newsgroups. However, if you've read your reply (or one of mine) in, e.g., OE General, the same post will be marked as Read in the other two (2) newsgroups. So it'd be best to concentrate on one (1) of the newsgroups to avoid any more confusion. Adela wrote: Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. I understand this to mean that UNTIL 12 April 2010 WinXP SP2 WILL continue to offer the critical security updates and automatic updates? So I have time then to wait a little to install SP3... I went to Microsoft.Public.Windowsce.Updates and didn't find the question I posted. Do I have the wrong forum in my email? Could you give me the correct link please? Thank you. Adela "PA Bear [MS MVP]" wrote in message ... Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. Adela wrote: Hi PA, sorry for my irate response that you'll see on OE forum. ) As to this problem, after Shenan's post I realize that it must be that I refused to install SP3 because I heard/read many users' complaints after they installed it. But if it's that important for security then I guess I'll have to install it. Thanks for crossposting. I'll study the link you gave me here and will see what I can do. Thanks again. Adela "PA Bear [MS MVP]" wrote in message ... [crosspost to OE General & Windows Update newsgroups] HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
#9
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"Missing Microsoft Security Hotfixes"!
Thank you PAB, you're right about installing SP3 now. The links you gave me
about the matter are very useful, i.e., it said for IE6 users to install XPSP3 to cover all updates retroactively, and hope I understood this correctly. One thing worries me is that I may not have enough resources in my RAM and HD, but I'll have to go back to your useful link and find out more carefully, as well as check my resources too. Oh so the answers in the crossposted forums will be the same in all 3? Then I'll remain in this one, although just for my records, do you have the MS windows update forum handy? Adela "PA Bear [MS MVP]" wrote in message ... A1. Correct but I'd strongly recommend getting SP3 installed now, in case you encounter any problems. A2. If you reply to this thread and continue the crosspost to OE General, Windows Update, and WinXP General, your reply will be available in each of the three (3) newsgroups. However, if you've read your reply (or one of mine) in, e.g., OE General, the same post will be marked as Read in the other two (2) newsgroups. So it'd be best to concentrate on one (1) of the newsgroups to avoid any more confusion. Adela wrote: Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. I understand this to mean that UNTIL 12 April 2010 WinXP SP2 WILL continue to offer the critical security updates and automatic updates? So I have time then to wait a little to install SP3... I went to Microsoft.Public.Windowsce.Updates and didn't find the question I posted. Do I have the wrong forum in my email? Could you give me the correct link please? Thank you. Adela "PA Bear [MS MVP]" wrote in message ... Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. Adela wrote: Hi PA, sorry for my irate response that you'll see on OE forum. ) As to this problem, after Shenan's post I realize that it must be that I refused to install SP3 because I heard/read many users' complaints after they installed it. But if it's that important for security then I guess I'll have to install it. Thanks for crossposting. I'll study the link you gave me here and will see what I can do. Thanks again. Adela "PA Bear [MS MVP]" wrote in message ... [crosspost to OE General & Windows Update newsgroups] HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
#10
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"Missing Microsoft Security Hotfixes"!
If WinXP SP2 working OK, SP3 should install & work just fine, too.
WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx The hard disk space requirements for WinXP SP3 http://support.microsoft.com/kb/947311 How to reclaim disk space on a Windows XP-based computer that has a hard disk capacity of 4 GB or less http://support.microsoft.com/kb/956324 Adela wrote: Thank you PAB, you're right about installing SP3 now. The links you gave me about the matter are very useful, i.e., it said for IE6 users to install XPSP3 to cover all updates retroactively, and hope I understood this correctly. One thing worries me is that I may not have enough resources in my RAM and HD, but I'll have to go back to your useful link and find out more carefully, as well as check my resources too. Oh so the answers in the crossposted forums will be the same in all 3? Then I'll remain in this one, although just for my records, do you have the MS windows update forum handy? Adela A1. Correct but I'd strongly recommend getting SP3 installed now, in case you encounter any problems. A2. If you reply to this thread and continue the crosspost to OE General, Windows Update, and WinXP General, your reply will be available in each of the three (3) newsgroups. However, if you've read your reply (or one of mine) in, e.g., OE General, the same post will be marked as Read in the other two (2) newsgroups. So it'd be best to concentrate on one (1) of the newsgroups to avoid any more confusion. Adela wrote: Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. I understand this to mean that UNTIL 12 April 2010 WinXP SP2 WILL continue to offer the critical security updates and automatic updates? So I have time then to wait a little to install SP3... I went to Microsoft.Public.Windowsce.Updates and didn't find the question I posted. Do I have the wrong forum in my email? Could you give me the correct link please? Thank you. Adela "PA Bear [MS MVP]" wrote in message ... Computers running WinXP SP2 will NOT be offered any further critical security updates, Automatic Updates will cease to function, and Windows Update website will not be available after 12 April 2010 until SP3 is installed. Adela wrote: Hi PA, sorry for my irate response that you'll see on OE forum. ) As to this problem, after Shenan's post I realize that it must be that I refused to install SP3 because I heard/read many users' complaints after they installed it. But if it's that important for security then I guess I'll have to install it. Thanks for crossposting. I'll study the link you gave me here and will see what I can do. Thanks again. Adela "PA Bear [MS MVP]" wrote in message ... [crosspost to OE General & Windows Update newsgroups] HOW TO get a computer running WinXP SP2 fully patched [You may be able to skip Step #4, Adela] http://groups.google.com/group/micro...66ae41add7dd2b -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Adela wrote: WinXP home, SP2, OE6, IE6 Hello, I ran Belarc Advisor to get my compputer specifications, and found to my horror that it shows 51 "Missing Microsoft Security Hotfixes"!!! I can't understand why since I have automatic updates. How can I find out why this happened and how to fix this matter? Thank you so much for any help! Adela P.S. Is there a forum for windows security or "hotfixes" updates? |
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