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Cannot download Security Update (XP (KB958869)



 
 
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  #1  
Old October 25th 09, 10:08 PM posted to microsoft.public.windowsxp.general
tracy
external usenet poster
 
Posts: 55
Default Cannot download Security Update (XP (KB958869)

I get a error message that says it could not cxomplete the update. Anyone
have a clue what the problem could be. Must have downloaded a thousand in the
past and this is the first one I have had problem with.
--
Tracy
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  #2  
Old October 26th 09, 12:35 AM posted to microsoft.public.windowsxp.general
DL[_3_]
external usenet poster
 
Posts: 929
Default Cannot download Security Update (XP (KB958869)

Review your update history, click on the ? icon by the failed update

"Tracy" wrote in message
...
I get a error message that says it could not cxomplete the update. Anyone
have a clue what the problem could be. Must have downloaded a thousand in
the
past and this is the first one I have had problem with.
--
Tracy



  #3  
Old October 26th 09, 01:45 AM posted to microsoft.public.windowsxp.general
PA Bear [MS MVP]
external usenet poster
 
Posts: 9,010
Default Cannot download Security Update (XP (KB958869)

See the "How to obtain help" section of
http://support.microsoft.com/kb/958869

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020) in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB958869).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Tracy wrote:
I get a error message that says it could not cxomplete the update. Anyone
have a clue what the problem could be. Must have downloaded a thousand in
the past and this is the first one I have had problem with.


 




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