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#1
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Fax in XP not always works
I'm not sure if it's the XP included MS Fax program, outboard modems, (I've
tried several, both USB and serial) or other issues but when I receive a fax, more than half the time, I get a "Receive Error" message near the completion. The sending Fax, on it's end, says fax completed sucsessfully. I need help. Do I need to get still another modem, (I can only use exxternal because all my expansion slots are taken.) another shareware or commercial FAX program, or is there something else that could be done. I've tried different settings on the modems, and all do the same thing. I thought about WinFax but they don't support XP. You have to pay for the original WinFax, then again pay for a fix. Don't care to support that kind of logic. Thanks for any and all help!!! |
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#2
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Fax in XP not always works
Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. -- Russ Valentine [MVP-Outlook] "Bob Scott" wrote in message ... I'm not sure if it's the XP included MS Fax program, outboard modems, (I've tried several, both USB and serial) or other issues but when I receive a fax, more than half the time, I get a "Receive Error" message near the completion. The sending Fax, on it's end, says fax completed sucsessfully. I need help. Do I need to get still another modem, (I can only use exxternal because all my expansion slots are taken.) another shareware or commercial FAX program, or is there something else that could be done. I've tried different settings on the modems, and all do the same thing. I thought about WinFax but they don't support XP. You have to pay for the original WinFax, then again pay for a fix. Don't care to support that kind of logic. Thanks for any and all help!!! |
#3
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Fax in XP not always works
" These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. Or using a program that supports your modem. Don't modems still come with fax programs that work with that particular modem? Dick Kistler |
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