Video problem with Snappy Video Snapshot

Don't feel bad !! I have a very similar problem with a
video capture device from "Medion".

I have an analogue Camcorder which I wish to use as a
video input device. I have the video camera connected to
the "Composite In" socket on my card. In Medion software,
such as "Video Live Mail", I can capture video and send
it as an Email, no problems.

When I try to use the Audio Wizard in Messenger the
Capture device is listed on the first window but when I
click continue I am told that my camera is "not working
properly, or in use by another programme".

I thought I had found the solution in the MS Knowledge
Base, because there is an article about a patch to enable
the use of an analogue TV tuner support. However, when I
downloaded the service pack, and tried to install it, it
told me that I already had a later version installed !!

Very Poor in my opinion.

So if anyone knows how to fix this shortcoming in
Messenger, or Netmeeting for that matter which is
similarly impaired, please let me know.

Thanks.
-----Original Message-----
Hi

I'm having problem to set-up the video source for
Windows
Messenger 4.7 (on Win XP home).

When I run Tools -- Audio Tuning Wizard, the wizard ask
to select the camera and the Snappy Video Snapshot is
listed. However on the next screen to adjust the camera
Igot a black square (no image at all).

If I run Snappy 4.0 software I do see an image in the
preview screen.

Is Snappy hardware incompatible with Windows Messenger ?

Any tips ?

Thanks

Sylvain

.