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#1
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Cannot download updates
Hi,
Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My question is I was getting automatic updates up until April 16, then nothing. I have gone to System Automatic Updates, everything checked. Have gone on line to review my updates which stop at April 16. My husband uses the same XP CD on his computer and he continues to receive updates. Can you tell me why this may be happening? Thanks, Patti |
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#2
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Hi;
If you and your husband are using the "exact" same XP (with the very same key to install it) then one of you is using an illegal copy. That may be why you are having problems on your machine. One CD+Key = 1 computer. -- ....Sky Tom "Sky" King ============= patti wrote: Hi, Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My question is I was getting automatic updates up until April 16, then nothing. I have gone to System Automatic Updates, everything checked. Have gone on line to review my updates which stop at April 16. My husband uses the same XP CD on his computer and he continues to receive updates. Can you tell me why this may be happening? Thanks, Patti |
#3
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Hi, thanks for answering. We purchased this XP CD and my husband put it on
his machine and activated it. Then put it on my machine and we had to activate by phone. We have been told you can use XP on two computers per household. As I said, I did get updates for about two months, but nothing since April 16. Any comments? Patti "Sky King" wrote in message ... Hi; If you and your husband are using the "exact" same XP (with the very same key to install it) then one of you is using an illegal copy. That may be why you are having problems on your machine. One CD+Key = 1 computer. -- ...Sky Tom "Sky" King ============= patti wrote: Hi, Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My question is I was getting automatic updates up until April 16, then nothing. I have gone to System Automatic Updates, everything checked. Have gone on line to review my updates which stop at April 16. My husband uses the same XP CD on his computer and he continues to receive updates. Can you tell me why this may be happening? Thanks, Patti |
#4
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Patti;
You have two probably unrelated problems. Windows is licensed for only one computer, you were told wrong. Some versions of Microsoft Office allow installation on more than one computer but no consumer version of Windows has ever allowed this. Read the EULA for details: Start/Run Type "winver" ENTER Click "End User..." Follow the Windows Update Checklist for your update error: http://www3.telus.net/dandemar/updtcl.htm -- Jupiter Jones [MVP] http://www3.telus.net/dandemar In memory of our dear friend, MVP Alex Nichol http://www.dts-l.org "patti" wrote in message ... Hi, thanks for answering. We purchased this XP CD and my husband put it on his machine and activated it. Then put it on my machine and we had to activate by phone. We have been told you can use XP on two computers per household. As I said, I did get updates for about two months, but nothing since April 16. Any comments? Patti "Sky King" wrote in message ... Hi; If you and your husband are using the "exact" same XP (with the very same key to install it) then one of you is using an illegal copy. That may be why you are having problems on your machine. One CD+Key = 1 computer. -- ...Sky Tom "Sky" King ============= patti wrote: Hi, Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My question is I was getting automatic updates up until April 16, then nothing. I have gone to System Automatic Updates, everything checked. Have gone on line to review my updates which stop at April 16. My husband uses the same XP CD on his computer and he continues to receive updates. Can you tell me why this may be happening? Thanks, Patti |
#5
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Hi,
We certainly did not understand the XP CD was for one computer only. I have not had time to go thru all the steps from the links you suggested. I suppose it is VERY IMPORTANT to get updates? I never did with 98 and had no problems. Thanks for your help. Patti "Jupiter Jones [MVP]" wrote in message ... Patti; You have two probably unrelated problems. Windows is licensed for only one computer, you were told wrong. Some versions of Microsoft Office allow installation on more than one computer but no consumer version of Windows has ever allowed this. Read the EULA for details: Start/Run Type "winver" ENTER Click "End User..." Follow the Windows Update Checklist for your update error: http://www3.telus.net/dandemar/updtcl.htm -- Jupiter Jones [MVP] http://www3.telus.net/dandemar In memory of our dear friend, MVP Alex Nichol http://www.dts-l.org "patti" wrote in message ... Hi, thanks for answering. We purchased this XP CD and my husband put it on his machine and activated it. Then put it on my machine and we had to activate by phone. We have been told you can use XP on two computers per household. As I said, I did get updates for about two months, but nothing since April 16. Any comments? Patti "Sky King" wrote in message ... Hi; If you and your husband are using the "exact" same XP (with the very same key to install it) then one of you is using an illegal copy. That may be why you are having problems on your machine. One CD+Key = 1 computer. -- ...Sky Tom "Sky" King ============= patti wrote: Hi, Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My question is I was getting automatic updates up until April 16, then nothing. I have gone to System Automatic Updates, everything checked. Have gone on line to review my updates which stop at April 16. My husband uses the same XP CD on his computer and he continues to receive updates. Can you tell me why this may be happening? Thanks, Patti |
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