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Cannot download updates



 
 
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  #1  
Old May 6th 05, 11:02 AM
patti
external usenet poster
 
Posts: n/a
Default Cannot download updates

Hi,
Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My question
is I was getting automatic updates up until April 16, then nothing. I have
gone to System Automatic Updates, everything checked. Have gone on line to
review my updates which stop at April 16. My husband uses the same XP CD on
his computer and he continues to receive updates. Can you tell me why this
may be happening?
Thanks, Patti


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  #2  
Old May 6th 05, 12:29 PM
Sky King
external usenet poster
 
Posts: n/a
Default

Hi;

If you and your husband are using the "exact" same XP (with the very
same key to install it) then one of you is using an illegal copy. That
may be why you are having problems on your machine. One CD+Key = 1
computer.

--

....Sky

Tom "Sky" King
=============



patti wrote:
Hi,
Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My
question is I was getting automatic updates up until April 16, then
nothing. I have gone to System Automatic Updates, everything
checked. Have gone on line to review my updates which stop at April
16. My husband uses the same XP CD on his computer and he continues
to receive updates. Can you tell me why this may be happening?
Thanks, Patti


  #3  
Old May 7th 05, 02:38 PM
patti
external usenet poster
 
Posts: n/a
Default

Hi, thanks for answering. We purchased this XP CD and my husband put it on
his machine and activated it. Then put it on my machine and we had to
activate by phone. We have been told you can use XP on two computers per
household.
As I said, I did get updates for about two months, but nothing since April
16.
Any comments?
Patti

"Sky King" wrote in message
...
Hi;

If you and your husband are using the "exact" same XP (with the very same
key to install it) then one of you is using an illegal copy. That may be
why you are having problems on your machine. One CD+Key = 1 computer.

--

...Sky

Tom "Sky" King
=============



patti wrote:
Hi,
Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My
question is I was getting automatic updates up until April 16, then
nothing. I have gone to System Automatic Updates, everything
checked. Have gone on line to review my updates which stop at April
16. My husband uses the same XP CD on his computer and he continues
to receive updates. Can you tell me why this may be happening?
Thanks, Patti




  #4  
Old May 7th 05, 03:51 PM
Jupiter Jones [MVP]
external usenet poster
 
Posts: n/a
Default

Patti;
You have two probably unrelated problems.
Windows is licensed for only one computer, you were told wrong.
Some versions of Microsoft Office allow installation on more than one
computer but no consumer version of Windows has ever allowed this.
Read the EULA for details:
Start/Run
Type "winver" ENTER
Click "End User..."

Follow the Windows Update Checklist for your update error:
http://www3.telus.net/dandemar/updtcl.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
In memory of our dear friend, MVP Alex Nichol
http://www.dts-l.org


"patti" wrote in message
...
Hi, thanks for answering. We purchased this XP CD and my husband put it
on his machine and activated it. Then put it on my machine and we had to
activate by phone. We have been told you can use XP on two computers per
household.
As I said, I did get updates for about two months, but nothing since April
16.
Any comments?
Patti

"Sky King" wrote in message
...
Hi;

If you and your husband are using the "exact" same XP (with the very same
key to install it) then one of you is using an illegal copy. That may be
why you are having problems on your machine. One CD+Key = 1 computer.

--

...Sky

Tom "Sky" King
=============



patti wrote:
Hi,
Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My
question is I was getting automatic updates up until April 16, then
nothing. I have gone to System Automatic Updates, everything
checked. Have gone on line to review my updates which stop at April
16. My husband uses the same XP CD on his computer and he continues
to receive updates. Can you tell me why this may be happening?
Thanks, Patti






  #5  
Old May 8th 05, 11:26 AM
patti
external usenet poster
 
Posts: n/a
Default

Hi,
We certainly did not understand the XP CD was for one computer only. I have
not had time to go thru all the steps from the links you suggested. I
suppose it is VERY IMPORTANT to get updates? I never did with 98 and had
no problems.
Thanks for your help.
Patti


"Jupiter Jones [MVP]" wrote in message
...
Patti;
You have two probably unrelated problems.
Windows is licensed for only one computer, you were told wrong.
Some versions of Microsoft Office allow installation on more than one
computer but no consumer version of Windows has ever allowed this.
Read the EULA for details:
Start/Run
Type "winver" ENTER
Click "End User..."

Follow the Windows Update Checklist for your update error:
http://www3.telus.net/dandemar/updtcl.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
In memory of our dear friend, MVP Alex Nichol
http://www.dts-l.org


"patti" wrote in message
...
Hi, thanks for answering. We purchased this XP CD and my husband put it
on his machine and activated it. Then put it on my machine and we had to
activate by phone. We have been told you can use XP on two computers per
household.
As I said, I did get updates for about two months, but nothing since
April 16.
Any comments?
Patti

"Sky King" wrote in message
...
Hi;

If you and your husband are using the "exact" same XP (with the very
same key to install it) then one of you is using an illegal copy. That
may be why you are having problems on your machine. One CD+Key = 1
computer.

--

...Sky

Tom "Sky" King
=============



patti wrote:
Hi,
Using XP with Service Pack 2, Zone Alarm, Avast virus scanner. My
question is I was getting automatic updates up until April 16, then
nothing. I have gone to System Automatic Updates, everything
checked. Have gone on line to review my updates which stop at April
16. My husband uses the same XP CD on his computer and he continues
to receive updates. Can you tell me why this may be happening?
Thanks, Patti







 




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