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#1
October 22nd 07, 07:05 PM
posted to microsoft.public.windowsxp.general
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Cannot uninstall iTunes on Windows XP Pro
Hi there, I'm writing to see if anyone know how to resolve this
problem. For some reason when I tried to uninstall iTunes on my Windows XP workstation, I'm getting this error message (a pop-up window): ------ The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below. Use source: (folder). ------ I don't know if it was because I did the regclean or something that got rid of some critical registry info for iTunes would cause this problem. I have tried many ways so that I could upgrade to the newest version of iTunes, but the installer would try to uninstall the older version of iTunes first, and it always fail to uninstall it. Anyone know how to fix this issue? Thanks! 
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#2
October 22nd 07, 07:28 PM
posted to microsoft.public.windowsxp.general
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Cannot uninstall iTunes on Windows XP Pro
"W.H." wrote in message
oups.com... Hi there, I'm writing to see if anyone know how to resolve this problem. For some reason when I tried to uninstall iTunes on my Windows XP workstation, I'm getting this error message (a pop-up window): ------ The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below. Use source: (folder). ------ I don't know if it was because I did the regclean or something that got rid of some critical registry info for iTunes would cause this problem. I have tried many ways so that I could upgrade to the newest version of iTunes, but the installer would try to uninstall the older version of iTunes first, and it always fail to uninstall it. Anyone know how to fix this issue? Thanks! This can also happen if you used a web installer that used a temp folder and then deleted the temp folders. Work around it by reinstalling and immediately uninstalling it. HTH -pk
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#3
November 2nd 07, 11:45 PM
posted to microsoft.public.windowsxp.general
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Cannot uninstall iTunes on Windows XP Pro
On Oct 22, 11:28 am, "Patrick Keenan" wrote:
"W.H." wrote in message oups.com... Hi there, I'm writing to see if anyone know how to resolve this problem. For some reason when I tried touninstalliTuneson my Windows XP workstation, I'm getting this error message (a pop-up window): ------ The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below. Use source: (folder). ------ I don't know if it was because I did the regclean or something that got rid of some critical registry info foriTuneswould cause this problem. I have tried many ways so that I could upgrade to the newest version ofiTunes, but the installer would try touninstallthe older version ofiTunesfirst, and it always fail touninstallit. Anyone know how to fix this issue? Thanks! Thiscanalso happen if you used a web installer that used a temp folder and then deleted the temp folders. Work around it by reinstalling and immediately uninstalling it. HTH -pk But right now I can't even reinstall it, as during the reinstallation, it will try to remove the OLD version of the iTune and of course it can NOT remove it.. so I'm just really stuck right now. Any other ideas? Thanks!
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#4
November 3rd 07, 12:18 AM
posted to microsoft.public.windowsxp.general
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Cannot uninstall iTunes on Windows XP Pro
"W.H." wrote in message
oups.com... On Oct 22, 11:28 am, "Patrick Keenan" wrote: "W.H." wrote in message oups.com... Hi there, I'm writing to see if anyone know how to resolve this problem. For some reason when I tried touninstalliTuneson my Windows XP workstation, I'm getting this error message (a pop-up window): ------ The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below. Use source: (folder). ------ I don't know if it was because I did the regclean or something that got rid of some critical registry info foriTuneswould cause this problem. I have tried many ways so that I could upgrade to the newest version ofiTunes, but the installer would try touninstallthe older version ofiTunesfirst, and it always fail touninstallit. Anyone know how to fix this issue? Thanks! Thiscanalso happen if you used a web installer that used a temp folder and then deleted the temp folders. Work around it by reinstalling and immediately uninstalling it. HTH -pk But right now I can't even reinstall it, as during the reinstallation, it will try to remove the OLD version of the iTune and of course it can NOT remove it.. so I'm just really stuck right now. Any other ideas? Thanks! At least one of two things are being detected. One is iTunes folders, and the other is iTunes or related registry entries. Locating and deleting the folders is pretty easy, and searching for iTunes references in the registry and deleting them will likely take you a long way - make a restore point *first*. Otherwise, contact Apple iTunes support for information on manual removal. Googling "manually remove iTunes" may also help: http://discussions.apple.com/message...sageID=5616150 http://docs.info.apple.com/article.html?artnum=93698 HTH -pk
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