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#1
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Unexpected shutdown.
Win7 pro SP1
I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter |
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#2
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Unexpected shutdown.
Peter Jason used his keyboard to write :
Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. |
#3
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Unexpected shutdown.
On 29 Sep 2014, Peter Jason wrote in
alt.windows7.general: Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? No, it doesn't. |
#4
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Unexpected shutdown.
Peter Jason wrote:
On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul |
#5
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Unexpected shutdown.
On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote:
Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... 093014-44023-01.dmp 29-Sep-14 5:22:25 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff800`039b26ca 00000000`00000000 00000000`0000004e Msfs.SYS Msfs.SYS+2d96e50 Mailslot driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\093014-44023-01.dmp 12 15 7601 301,425 30-Sep-14 8:42:15 AM In the lower details pane two lines are in pink and these a Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 9:19:47 AM Microsoft® Windows® Operating System Mailslot driver 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\drivers\Msfs.SYS ntoskrnl.exe ntoskrnl.exe+c0738 fffff800`03658000 fffff800`03c3d000 0x005e5000 0x531590fb 04-Mar-14 6:38:19 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18409 (win7sp1_gdr.140303-2144) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe there are many other lines that I can post if needed. Peter |
#6
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Unexpected shutdown.
On Tue, 30 Sep 2014 10:52:49 +1000 "Peter Jason" wrote in
article On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 I'd guess that Msfs is the file system. Something blew up. It might be a transient fault caused by a memory failure or a cpu hiccup. In the bad old days, PC's had far less memory than they do now, by two orders of magnitude. Unfortunately, unlike "real" computers, PC's don't have error-correcting memory so are subject to the occasional cosmic ray hit or an error caused when the chip sustrate emits a charged particle due to radioactive decay - rare, but it happens. Such errors are totally random. If it's not reproducible, I'd ignore it. |
#7
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Unexpected shutdown.
Jason wrote:
On Tue, 30 Sep 2014 10:52:49 +1000 "Peter Jason" wrote in article On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 I'd guess that Msfs is the file system. Something blew up. It might be a transient fault caused by a memory failure or a cpu hiccup. In the bad old days, PC's had far less memory than they do now, by two orders of magnitude. Unfortunately, unlike "real" computers, PC's don't have error-correcting memory so are subject to the occasional cosmic ray hit or an error caused when the chip sustrate emits a charged particle due to radioactive decay - rare, but it happens. Such errors are totally random. If it's not reproducible, I'd ignore it. I'm not getting any traction on this one. The mailslot file system, seems to be mentioned in the same sentence as "named pipes", so it's some kind of interprocess communications. Maybe we'd need to be Comp.sci grads to say more... http://msdn.microsoft.com/en-us/libr.../jj124408.aspx If this happened on my machine, I'd need to collect more symptoms or "strange coincidences". If Peter had a memory problem, he'd probably have a long list of crashes already under his belt. Memory does fail, but on modern machines, memory errors due to bus problems should be a lot more infrequent. The memtest86+ program can be used for a basic memory check, but I doubt this is going to find a "smoking gun". http://www.memtest.org Paul |
#8
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Unexpected shutdown.
On Mon, 29 Sep 2014 22:53:24 -0400, Paul wrote:
Jason wrote: On Tue, 30 Sep 2014 10:52:49 +1000 "Peter Jason" wrote in article On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 I'd guess that Msfs is the file system. Something blew up. It might be a transient fault caused by a memory failure or a cpu hiccup. In the bad old days, PC's had far less memory than they do now, by two orders of magnitude. Unfortunately, unlike "real" computers, PC's don't have error-correcting memory so are subject to the occasional cosmic ray hit or an error caused when the chip sustrate emits a charged particle due to radioactive decay - rare, but it happens. Such errors are totally random. If it's not reproducible, I'd ignore it. I'm not getting any traction on this one. The mailslot file system, seems to be mentioned in the same sentence as "named pipes", so it's some kind of interprocess communications. Maybe we'd need to be Comp.sci grads to say more... http://msdn.microsoft.com/en-us/libr.../jj124408.aspx If this happened on my machine, I'd need to collect more symptoms or "strange coincidences". If Peter had a memory problem, he'd probably have a long list of crashes already under his belt. Memory does fail, but on modern machines, memory errors due to bus problems should be a lot more infrequent. The memtest86+ program can be used for a basic memory check, but I doubt this is going to find a "smoking gun". http://www.memtest.org Paul I fear it's blue-screening at every shutdown, and the latest error message on subsequent startup is.. ************ Problem signatu Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000395E6CA BCP3: 0000000000000000 BCP4: 000000000000004E OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\093014-89060-01.dmp C:\Users\Frank\AppData\Local\Temp\WER-198589-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt **************** |
#9
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Unexpected shutdown.
On 9/29/2014 7:23 PM, Peter Jason wrote:
Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter It does help to know what application(s) were running when the Blue Screen occurred. I used to have trouble with some of the lesser common hardware drivers. (Web Cams, Video TV/capture, scanners, etc.) and some applications. |
#10
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Unexpected shutdown.
Peter Jason wrote:
On Mon, 29 Sep 2014 22:53:24 -0400, Paul wrote: Jason wrote: On Tue, 30 Sep 2014 10:52:49 +1000 "Peter Jason" wrote in article On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 I'd guess that Msfs is the file system. Something blew up. It might be a transient fault caused by a memory failure or a cpu hiccup. In the bad old days, PC's had far less memory than they do now, by two orders of magnitude. Unfortunately, unlike "real" computers, PC's don't have error-correcting memory so are subject to the occasional cosmic ray hit or an error caused when the chip sustrate emits a charged particle due to radioactive decay - rare, but it happens. Such errors are totally random. If it's not reproducible, I'd ignore it. I'm not getting any traction on this one. The mailslot file system, seems to be mentioned in the same sentence as "named pipes", so it's some kind of interprocess communications. Maybe we'd need to be Comp.sci grads to say more... http://msdn.microsoft.com/en-us/libr.../jj124408.aspx If this happened on my machine, I'd need to collect more symptoms or "strange coincidences". If Peter had a memory problem, he'd probably have a long list of crashes already under his belt. Memory does fail, but on modern machines, memory errors due to bus problems should be a lot more infrequent. The memtest86+ program can be used for a basic memory check, but I doubt this is going to find a "smoking gun". http://www.memtest.org Paul I fear it's blue-screening at every shutdown, and the latest error message on subsequent startup is.. ************ Problem signatu Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000395E6CA BCP3: 0000000000000000 BCP4: 000000000000004E OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\093014-89060-01.dmp C:\Users\Frank\AppData\Local\Temp\WER-198589-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt **************** My problem is, I'm not finding any associations of that file (Msfs.SYS), with any particular classes of problems. The file name does show up in searches, so the file has been heard of, but there's nothing negative recorded against it. What is the last software added to the system, before the blue screen storm hit your system ? Paul |
#11
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Unexpected shutdown.
"Peter Jason" wrote in message
On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... 093014-44023-01.dmp 29-Sep-14 5:22:25 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff800`039b26ca 00000000`00000000 00000000`0000004e Msfs.SYS Msfs.SYS+2d96e50 Mailslot driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\093014-44023-01.dmp 12 15 7601 301,425 30-Sep-14 8:42:15 AM In the lower details pane two lines are in pink and these a Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 9:19:47 AM Microsoft® Windows® Operating System Mailslot driver 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\drivers\Msfs.SYS ntoskrnl.exe ntoskrnl.exe+c0738 fffff800`03658000 fffff800`03c3d000 0x005e5000 0x531590fb 04-Mar-14 6:38:19 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18409 (win7sp1_gdr.140303-2144) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe there are many other lines that I can post if needed. Peter Read this... http://support2.microsoft.com/kb/275678 -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
#12
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Unexpected shutdown.
On Tue, 30 Sep 2014 00:10:36 -0400, Paul wrote:
Peter Jason wrote: On Mon, 29 Sep 2014 22:53:24 -0400, Paul wrote: Jason wrote: On Tue, 30 Sep 2014 10:52:49 +1000 "Peter Jason" wrote in article On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 I'd guess that Msfs is the file system. Something blew up. It might be a transient fault caused by a memory failure or a cpu hiccup. In the bad old days, PC's had far less memory than they do now, by two orders of magnitude. Unfortunately, unlike "real" computers, PC's don't have error-correcting memory so are subject to the occasional cosmic ray hit or an error caused when the chip sustrate emits a charged particle due to radioactive decay - rare, but it happens. Such errors are totally random. If it's not reproducible, I'd ignore it. I'm not getting any traction on this one. The mailslot file system, seems to be mentioned in the same sentence as "named pipes", so it's some kind of interprocess communications. Maybe we'd need to be Comp.sci grads to say more... http://msdn.microsoft.com/en-us/libr.../jj124408.aspx If this happened on my machine, I'd need to collect more symptoms or "strange coincidences". If Peter had a memory problem, he'd probably have a long list of crashes already under his belt. Memory does fail, but on modern machines, memory errors due to bus problems should be a lot more infrequent. The memtest86+ program can be used for a basic memory check, but I doubt this is going to find a "smoking gun". http://www.memtest.org Paul I fear it's blue-screening at every shutdown, and the latest error message on subsequent startup is.. ************ Problem signatu Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000395E6CA BCP3: 0000000000000000 BCP4: 000000000000004E OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\093014-89060-01.dmp C:\Users\Frank\AppData\Local\Temp\WER-198589-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt **************** My problem is, I'm not finding any associations of that file (Msfs.SYS), with any particular classes of problems. The file name does show up in searches, so the file has been heard of, but there's nothing negative recorded against it. What is the last software added to the system, before the blue screen storm hit your system ? Paul Thanks to all, but I fixed it (tentatively) by removing a Shintaro USB3.0 PCI-e host card (driver SHUUSB3PCIE) http://www.mwave.com.au/product/shin...FdaCvQod9SgAVQ I'd inserted into the motherboard (Gigabyte GA-X58A-UD7) PCIEX16_2 expansion slot. Although this card worked OK, something with it was causing the problem. Perhaps I should have inserted it into another slot? http://download.gigabyte.eu/FileList...d7_v.2.0_e.pdf Peter |
#13
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Unexpected shutdown.
Peter Jason wrote:
On Tue, 30 Sep 2014 00:10:36 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 22:53:24 -0400, Paul wrote: Jason wrote: On Tue, 30 Sep 2014 10:52:49 +1000 "Peter Jason" wrote in article On Mon, 29 Sep 2014 20:41:48 -0400, Paul wrote: Peter Jason wrote: On Mon, 29 Sep 2014 19:49:00 -0400, Seth wrote: Peter Jason used his keyboard to write : Win7 pro SP1 I had a blue-screen shutdown yesterday and the following startup gave a message: *********** C:\Windows\Minidump\093014-44023-01.dmp C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml ********** Does this mean there's a missing file, or a virus? Peter What you posted means nothing other than there is a dump file to read and that will hopefully tell you why it crashed. Searching C:\Windows\Minidump\093014-44023-01.dmp returned: 093014-44023-01.dmp which won't open I searched for this: C:\Users\Peter\AppData\Local\Temp\WER-69748-0.sysdata.xml which returned.. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\K ernel_0_0_cab_1786e752\WER-69748-0.sysdata.xml And in IE11 this gave: ****** ?xml version="1.0" encoding="UNICODE"? -SYSTEMINFO massive snip /SYSTEMINFO Try BlueScreenView. Open the .dmp. http://www.nirsoft.net/utils/blue_screen_view.html Paul Many thanks Paul, I downloaded this program, and it gave..... Msfs.SYS Msfs.SYS+2d96e50 fffff880`01a8d000 fffff8aa`01a98000 0x0000002a0000b000 0x4a5bc113 14-Jul-09 I'd guess that Msfs is the file system. Something blew up. It might be a transient fault caused by a memory failure or a cpu hiccup. In the bad old days, PC's had far less memory than they do now, by two orders of magnitude. Unfortunately, unlike "real" computers, PC's don't have error-correcting memory so are subject to the occasional cosmic ray hit or an error caused when the chip sustrate emits a charged particle due to radioactive decay - rare, but it happens. Such errors are totally random. If it's not reproducible, I'd ignore it. I'm not getting any traction on this one. The mailslot file system, seems to be mentioned in the same sentence as "named pipes", so it's some kind of interprocess communications. Maybe we'd need to be Comp.sci grads to say more... http://msdn.microsoft.com/en-us/libr.../jj124408.aspx If this happened on my machine, I'd need to collect more symptoms or "strange coincidences". If Peter had a memory problem, he'd probably have a long list of crashes already under his belt. Memory does fail, but on modern machines, memory errors due to bus problems should be a lot more infrequent. The memtest86+ program can be used for a basic memory check, but I doubt this is going to find a "smoking gun". http://www.memtest.org Paul I fear it's blue-screening at every shutdown, and the latest error message on subsequent startup is.. ************ Problem signatu Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000395E6CA BCP3: 0000000000000000 BCP4: 000000000000004E OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\093014-89060-01.dmp C:\Users\Frank\AppData\Local\Temp\WER-198589-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt **************** My problem is, I'm not finding any associations of that file (Msfs.SYS), with any particular classes of problems. The file name does show up in searches, so the file has been heard of, but there's nothing negative recorded against it. What is the last software added to the system, before the blue screen storm hit your system ? Paul Thanks to all, but I fixed it (tentatively) by removing a Shintaro USB3.0 PCI-e host card (driver SHUUSB3PCIE) http://www.mwave.com.au/product/shin...FdaCvQod9SgAVQ I'd inserted into the motherboard (Gigabyte GA-X58A-UD7) PCIEX16_2 expansion slot. Although this card worked OK, something with it was causing the problem. Perhaps I should have inserted it into another slot? http://download.gigabyte.eu/FileList...d7_v.2.0_e.pdf Peter Seems to be made by this company. Uses a 4 port USB3 chip for the PCI Express bus. I cannot tell what brand of chip it is. And they won't say. http://www.heisei.com.tw/products/me...ess-host-card/ You would need to track down a better driver for it. Since you're on Windows 7, the company that makes the *chip* might be a potential source of a driver. Heisei appears to be clueless. I don't have a ready list of companies that make four port chips. It might be NEC/Renesas, it might be Asmedia (an Asus company). There might be others with four port chips by now. The only chip that had a rocky start, was Etron branded chips. But I don't know if they make four port chips. I think eventually there was a stable Etron driver. In terms of slots, you have two x1 slots, and that is where I'd put the thing. It really shouldn't make a difference if the card is routed through the PCI Express switch chip. Some video card slots in the past, did not accept non-video cards, and that was some kind of BIOS issue. A BIOS issue that could be fixed by a BIOS update in some cases (the developers knew what was wrong). Paul |
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Unexpected shutdown.
Paul I fear it's blue-screening at every shutdown, and the latest error message on subsequent startup is.. ************ Problem signatu Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000395E6CA BCP3: 0000000000000000 BCP4: 000000000000004E OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\093014-89060-01.dmp C:\Users\Frank\AppData\Local\Temp\WER-198589-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt **************** My problem is, I'm not finding any associations of that file (Msfs.SYS), with any particular classes of problems. The file name does show up in searches, so the file has been heard of, but there's nothing negative recorded against it. What is the last software added to the system, before the blue screen storm hit your system ? Paul Thanks to all, but I fixed it (tentatively) by removing a Shintaro USB3.0 PCI-e host card (driver SHUUSB3PCIE) http://www.mwave.com.au/product/shin...FdaCvQod9SgAVQ I'd inserted into the motherboard (Gigabyte GA-X58A-UD7) PCIEX16_2 expansion slot. Although this card worked OK, something with it was causing the problem. Perhaps I should have inserted it into another slot? http://download.gigabyte.eu/FileList...d7_v.2.0_e.pdf Peter Seems to be made by this company. Uses a 4 port USB3 chip for the PCI Express bus. I cannot tell what brand of chip it is. And they won't say. http://www.heisei.com.tw/products/me...ess-host-card/ You would need to track down a better driver for it. Since you're on Windows 7, the company that makes the *chip* might be a potential source of a driver. Heisei appears to be clueless. I don't have a ready list of companies that make four port chips. It might be NEC/Renesas, it might be Asmedia (an Asus company). There might be others with four port chips by now. The only chip that had a rocky start, was Etron branded chips. But I don't know if they make four port chips. I think eventually there was a stable Etron driver. In terms of slots, you have two x1 slots, and that is where I'd put the thing. It really shouldn't make a difference if the card is routed through the PCI Express switch chip. Some video card slots in the past, did not accept non-video cards, and that was some kind of BIOS issue. A BIOS issue that could be fixed by a BIOS update in some cases (the developers knew what was wrong). Paul Thanks, I am using the two X1 slots already, one for a TV tuner (Hauppauge WinTV-HVR-2200 (8940)) and one for a 4-port USB3.0 made by Sunix? with a Renesas controller uPD720201, that works fine. I wanted to use the other 2-port USB3 card but it didn't work in the X8 or x16 slots. I was careful to upgrade all the hardware drivers but the blue screen developed anyway. I'll be happy with just one 4-port USB3 card. PS: The problem did not occur when I used my SSD with Win8.1pro, using all the common hardware. It blue-screend with Win7 only. Peter |
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