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#1
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Error loading [...] shell32.dll; access is denied
Hello all,
Windows XP Pro SP2, all updates, 2GB memory, full virus scanning and firewall. Yesterday, after the latest Windows update (and it may be coincidental), a number of functions generate the following message: [X] Error loading C:\WINDOWS\system32\shell32.dll Access is denied The system works generally but there are a number of items, especially via Control Panel, that can no longer be accessed. I have searched online for solutions to this, but do not see this problem described. Details: ==================== CANNOT access either via Control Panel (shell32.dll access denied) or via start-run .cpl files (nothing happens): Accessibility Options Add Hardware Add or Remove Programs Automatic Updates ClearType Tuning Color Date and Time Display Internet Options Java Keyboard Mouse Network Setup Wizard Phone and Modem Options Power Options Quicktime Regional and Language Options Security Center SoundMax Sounds and Audio Devices Speech System User Accounts Wacom Tablet Properties Windows CardSpace Windows Firewall Wireless Network Setup Wizard Also cannot access: System via Windows-Pause/Break Display options via right-click on desktop ==================== CAN access via Control Panel: Administrative Tools Folder Options Fonts Network Connections Printers and Faxes Scanners and Cameras Scheduled Tasks Taskbar and Start Menu Also can access: CTL-ALT-DEL Task Manager CTL-ESC Programs and Documents Device Manager via Computer Management window Internet Options from IE (which I only use for Windows updates), but some options (such as delete history and temporary files) generate the same shell32.dll error. ==================== The shell32.dll is: 6.00.2900.3241 (xpsp_sp2_qfe.071025-1245) 8,486,912 bytes October 25, 2007. ==================== On the Microsoft support site, I re-ran the WindowsXP-KB943460-x86- ENU.exe, since this described a shell32.dll security issue. It installed, but there was no change. Where do I go from here? Thank you, Dennis |
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#2
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Error loading [...] shell32.dll; access is denied
Make sure that you have no malware and pests on the computer. To
eliminate permissions issues on the \system32 file try the proceedure described in Aaron Stebner's WebLog: http://blogs.msdn.com/astebner/archi...04/739820.aspx John Kalvos wrote: Hello all, Windows XP Pro SP2, all updates, 2GB memory, full virus scanning and firewall. Yesterday, after the latest Windows update (and it may be coincidental), a number of functions generate the following message: [X] Error loading C:\WINDOWS\system32\shell32.dll Access is denied The system works generally but there are a number of items, especially via Control Panel, that can no longer be accessed. I have searched online for solutions to this, but do not see this problem described. Details: ==================== CANNOT access either via Control Panel (shell32.dll access denied) or via start-run .cpl files (nothing happens): Accessibility Options Add Hardware Add or Remove Programs Automatic Updates ClearType Tuning Color Date and Time Display Internet Options Java Keyboard Mouse Network Setup Wizard Phone and Modem Options Power Options Quicktime Regional and Language Options Security Center SoundMax Sounds and Audio Devices Speech System User Accounts Wacom Tablet Properties Windows CardSpace Windows Firewall Wireless Network Setup Wizard Also cannot access: System via Windows-Pause/Break Display options via right-click on desktop ==================== CAN access via Control Panel: Administrative Tools Folder Options Fonts Network Connections Printers and Faxes Scanners and Cameras Scheduled Tasks Taskbar and Start Menu Also can access: CTL-ALT-DEL Task Manager CTL-ESC Programs and Documents Device Manager via Computer Management window Internet Options from IE (which I only use for Windows updates), but some options (such as delete history and temporary files) generate the same shell32.dll error. ==================== The shell32.dll is: 6.00.2900.3241 (xpsp_sp2_qfe.071025-1245) 8,486,912 bytes October 25, 2007. ==================== On the Microsoft support site, I re-ran the WindowsXP-KB943460-x86- ENU.exe, since this described a shell32.dll security issue. It installed, but there was no change. Where do I go from here? Thank you, Dennis |
#3
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Error loading [...] shell32.dll; access is denied
John,
Thanks for your suggestions. I have Ad-Aware, Spybot Search & Destroy, Avast, and Comodo. The system is very clean -- it's my main machine with all the critical stuff, so I don't need any malware or viruses or other nasties, for sure. But I checked again, and it's clean. So I ran Stebner's fix, which did a lot of repairs, but didn't help. But then I thought -- wait, I've been using the somewhat balky ZoneAlarm for several years and switched to Comodo last week after a (trusted) reviewer pointed out how much more effective, transparent and easy to use it was. It's hard to find out exactly what applications are being dealt with, but I had no idea that it blocked access to many system tasks automatically! Temporarily disabling it allowed access to everything that was previously denied. Now I have to find out where Comodo stores its list of applications and permissions so I can allow access to the Control Panel. It's the admin account after all, so I'm not sure why Comodo would do that. Double-check for the double-dopey like me? Thanks very much again. Dennis |
#4
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Error loading [...] shell32.dll; access is denied
Glad to see that you found out the problem. There is an ever increasing
number of Antivirus/Anti-spyware and other security suites and products that block valid Windows processes. I think that some of them overdo it a bit. John Kalvos wrote: John, Thanks for your suggestions. I have Ad-Aware, Spybot Search & Destroy, Avast, and Comodo. The system is very clean -- it's my main machine with all the critical stuff, so I don't need any malware or viruses or other nasties, for sure. But I checked again, and it's clean. So I ran Stebner's fix, which did a lot of repairs, but didn't help. But then I thought -- wait, I've been using the somewhat balky ZoneAlarm for several years and switched to Comodo last week after a (trusted) reviewer pointed out how much more effective, transparent and easy to use it was. It's hard to find out exactly what applications are being dealt with, but I had no idea that it blocked access to many system tasks automatically! Temporarily disabling it allowed access to everything that was previously denied. Now I have to find out where Comodo stores its list of applications and permissions so I can allow access to the Control Panel. It's the admin account after all, so I'm not sure why Comodo would do that. Double-check for the double-dopey like me? Thanks very much again. Dennis |
#5
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Error loading [...] shell32.dll; access is denied
Dennis , I run Comodo v2.0 ; tried v3.0 but found it too aggresive . On Wed, 13 Feb 2008 06:53:08 -0800 (PST), Kalvos wrote: John, Thanks for your suggestions. I have Ad-Aware, Spybot Search & Destroy, Avast, and Comodo. The system is very clean -- it's my main machine with all the critical stuff, so I don't need any malware or viruses or other nasties, for sure. But I checked again, and it's clean. So I ran Stebner's fix, which did a lot of repairs, but didn't help. But then I thought -- wait, I've been using the somewhat balky ZoneAlarm for several years and switched to Comodo last week after a (trusted) reviewer pointed out how much more effective, transparent and easy to use it was. It's hard to find out exactly what applications are being dealt with, but I had no idea that it blocked access to many system tasks automatically! Temporarily disabling it allowed access to everything that was previously denied. Now I have to find out where Comodo stores its list of applications and permissions so I can allow access to the Control Panel. It's the admin account after all, so I'm not sure why Comodo would do that. Double-check for the double-dopey like me? Thanks very much again. Dennis |
#6
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Error loading [...] shell32.dll; access is denied
bojimbo26...
This is version 3, and it's new to me. The interface is so different from Zone Alarm that it will take me a while to learn. It gives both too little and too much information, I think. And I still haven't gotten it to allow those control panel applets to run while it is enabled. I tried adding *.cpl to its Windows system application list, but it still throws the shell32.dll error; I added that, too, but it didn't help. Funny it didn't ask in the first place. Thanks, Dennis |
#7
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Error loading [...] shell32.dll; access is denied
On Wed, 13 Feb 2008 12:33:31 -0800 (PST), Kalvos
wrote: bojimbo26... This is version 3, and it's new to me. The interface is so different from Zone Alarm that it will take me a while to learn. It gives both too little and too much information, I think. And I still haven't gotten it to allow those control panel applets to run while it is enabled. I tried adding *.cpl to its Windows system application list, but it still throws the shell32.dll error; I added that, too, but it didn't help. Funny it didn't ask in the first place. Thanks, Dennis Hi Dennis , i`ve used v2.0 since early 2007 and found v3.0 just after it came out . V2.0 is no bells and whistles and does exactly what I want ; in v3.0 you have to use the advanced system , which for me is too aggresive . Gone back to v2.0 and am quite happy . |
#8
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Error loading [...] shell32.dll; access is denied
Eureka! After trying everything else and still refusing to reinstall, I disabled the Comodo Defense Security Level. And everything works fine! BASinar -- BASinar ------------------------------------------------------------------------ BASinar's Profile: http://forums.techarena.in/members/basinar.htm View this thread: http://forums.techarena.in/windows-x...ort/912735.htm http://forums.techarena.in |
#9
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Error loading [...] shell32.dll; access is denied
THANK YOU to all of you. I was losing my mind trying to fix my problem,(I could not access to control pannel for error loading shell32.dll access denied) looking for virus, malware, scanning my system but nothing was working. Just this morning I arrived to this thread and smply disabling the Comodo Defense Security Level, the error has disappeared THANK YOU AGAIN -- polepole ------------------------------------------------------------------------ polepole's Profile: http://forums.techarena.in/members/polepole.htm View this thread: http://forums.techarena.in/windows-x...ort/912735.htm http://forums.techarena.in |
#10
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Error loading [...] shell32.dll; access is denied
HEY! I had same problem and I found an answer to it! go to COMODO Defence+ and switch to Advanced tab. Then select Computer Security Policy. Find the shell32.dll/shell32.exe and remove it from the list. After that my system worked normally again! OT: never install XP SP3. it WILL crash your system... -- laborantti ------------------------------------------------------------------------ laborantti's Profile: http://forums.techarena.in/members/laborantti.htm View this thread: http://forums.techarena.in/windows-x...ort/912735.htm http://forums.techarena.in |
#11
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Error loading [...] shell32.dll; access is denied
I want to thank you ever so much in helping me solve this most peculiar error message that I have run across. After trying to re-register the file (shell32.dll) and rebooting with no such luck, I've tried reseting the ACLs as desribed in the link that you offered (again, with no such luck). So, after the reply that John posted, I thought that I should check to see if it's being blocked somehow by Comodo Internet Security, and the file was. I don't know how, but rundll32.exe was being treated as an Isolated Application, not as Custom which allows CIS to allow rundll32.exe access the shell32.dll file. Well, thanks again for your suggestions and your help. It was most appreciative and informative. -- BigGammer ------------------------------------------------------------------------ BigGammer's Profile: http://forums.techarena.in/members/100834.htm View this thread: http://forums.techarena.in/windows-x...ort/912735.htm http://forums.techarena.in |
#12
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Error loading [...] shell32.dll; access is denied
On 24 mei, 21:06, BigGammer wrote:
I want to thank you ever so much in helping me solve this most peculiar error message that I have run across. After trying to re-register the file (shell32.dll) and rebooting with no such luck, I've tried reseting the ACLs as desribed in the link that you offered (again, with no such luck). So, after the reply that John posted, I thought that I should check to see if it's being blocked somehow by Comodo Internet Security, and the file was. I don't know how, but rundll32.exe was being treated as an Isolated Application, not as Custom which allows CIS to allow rundll32.exe access the shell32.dll file. Well, thanks again for your suggestions and your help. It was most appreciative and informative. -- BigGammer ------------------------------------------------------------------------ BigGammer's Profile:http://forums.techarena.in/members/100834.htm View this thread:http://forums.techarena.in/windows-x...ort/912735.htm http://forums.techarena.in Thanks for this solution, I had exact the same problem and now it's solved. Jip Jansen. |
#13
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Error loading [...] shell32.dll; access is denied
Thanks for the tip. I had the same problem, which started spontaneously one day. The messages stopped when I deactivated the "Defense+" feature in comodo. I fixed it by uninstalling comodo, and then reinstalling it. V3 seems to work fine with my system now. -- bimeye ------------------------------------------------------------------------ bimeye's Profile: http://forums.techarena.in/members/107975.htm View this thread: http://forums.techarena.in/windows-x...ort/912735.htm http://forums.techarena.in |
#14
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I had the same issue with COMODO as laborantti but could not find shell32.dll.
Instead I removed rundll32.exe from the list and this sorted my 'access denied' problem out. Quote:
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