XP won't start anymore

Yes, it's probably a virus or trojan, but how to find out which one and get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can get
is safe mode. System restore has been turned off. Last known good config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install, update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one and get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can get
is safe mode. System restore has been turned off. Last known good config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Some malware is intractable, and erasing your hard disk is the only way
out. Here are two other suggestions to consider before erasing your disk:

1- Download HijackThis from www.trendsecure.com. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and temerc.com -- but not
here. Within a day, sometimes within an hour, you'll have one-on-one
step-by-step advice from a security expert on cleaning up any
infestations—or you'll have a clean bill of health from the volunteer
expert.

2- Put your hard disk in a computer with an effective, comprehensive and
up to date security suite. Use the good computer to scan your disk.

Good luck.
---
Leonard Grey
Packin' the 'K'

Bill H. wrote:
Yes, it's probably a virus or trojan, but how to find out which one and get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can get
is safe mode. System restore has been turned off. Last known good config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.

most of the time, rebooting
is not an indication of an
infection.

instead it may be that your
issue can be resolved with
a little file/disk tuning up.

boot up with your win
cd and log into the
repair/recovery console.

then run the following
commands at the disk
prompt:

chkdsk
fixboot
bootcfg /rebuild
fixmbr

then "exit" and
remove the cd.

--

db·´¯`·...¸)))º
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"Bill H." wrote in message ...
Yes, it's probably a virus or trojan, but how to find out which one and get rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the computer reboots.

I've tried dianostic and selective startup, and neither work. All I can get is safe mode. System restore has been turned off.
Last known good config doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows Defender, Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

When I restart in safe mode, programs won't install. They say that the MS
installer is missing/corrupt.

AVG likewise won't run in safe mode.

I've been able to get the computer to run in full normal mode, but not for
very long before it reboots.

I get msgs about WinWeb Security (and if I wait long enough, msg that are
misspelled and reference WInWeb Securite). I found info about WinWeb
Security 2008, but the manual removal instructions don't work in that what
it tells me to look for, is not there.

The computer is very slow, and I can't keep it running in normal mode long
enough to install Windows Defender. I did get Ad-Aware installed and can
run it in normal mode, but the computer will reboot before Ad-Aware can
finish even the quick (smart) scan.




"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Oh, and when I restart in safe mode with networking, AVG fails to start
"...because the application configuration is incorrect..."


--Bill

"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Bill

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.
Check for variants of the Stop Error message.

However, have you tried an Online Scan?
http://housecall.trendmicro.com/uk/
http://www.kaspersky.com/virusscanner
http://www.ewido.net/en/onlinescan/

Trend also had software you could download and put on a floppy. I am
going out now so I haven't got to research this further now.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Bill H. wrote:
Yes, it's probably a virus or trojan, but how to find out which one
and get rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I
can get is safe mode. System restore has been turned off. Last
known good config doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender, Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.

"Bill H." wrote in message
...
Yes, it's probably a virus or trojan, but how to find out which one and
get rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can
get is safe mode. System restore has been turned off. Last known good
config doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender, Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.
--
Bill

(Bill later adds, among other things...)
"I've been able to get the computer to run in full normal mode, but not for
very long before it reboots.")


Bill:
Assuming your problem isn't hardware-related (which it might very well be
based on your latest statement about the system auto rebooting after the
system reaches the Desktop)...

So if your problem isn't due to some difficult-to-get-rid-of malware (what
makes you think "it's probably a virus or trojan"?...)

So that it's *not* a problem due to malware and the various anti-malware
recommendations suggested by other responders to your query won't correct
the problem...

It might be a good idea to undertake a Repair install of the XP OS on the
basis that the problem involves a not-too-terribly corrupted OS that is not
malware-caused so that (hopefully) the Repair install will return the system
to a bootable functional state without the loss of any present data.

I don't know if you're familiar with the process of undertaking a Repair
install of the OS or even whether you wish to pursue this course of action.
So if you want or need more info on the subject so indicate.
Anna

Was able to get spybot and installed and ran in safe mode.

Found several items, and I removed them all. Rebooted again into safe mode,
ran again, and it found one more which I removed. Another safemode reboot
and scan, and nothing found.

Decided to do the Immunzie stuff.

Then rebooted into normal mode.

Still xtremelys slow, and then the "winweb security" appeared. I have kept
the computer off the internet during this time, using another computer to
download the scanners/checkers and burning to CD to make the transfer.

Still getting warning msgs, etc., that seem related to winweb security.

And it still spontaneously reboots (except in safe mode).

Thanks.

--Bill


"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

http://free.avg.com/download?prd=afe

Bill, what version of AVG: 7.5 0r 8.0
If 7.5, get 8.0 from above link

Or try Avast:
http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike


"Bill H." wrote:

Oh, and when I restart in safe mode with networking, AVG fails to start
"...because the application configuration is incorrect..."


--Bill

"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

http://free.avg.com/download?prd=afe

Bill, what version of AVG: 7.5 0r 8.0
If 7.5, get 8.0 from above link

Or try Avast:
http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike


"Bill H." wrote:

When I restart in safe mode, programs won't install. They say that the MS
installer is missing/corrupt.

AVG likewise won't run in safe mode.

I've been able to get the computer to run in full normal mode, but not for
very long before it reboots.

I get msgs about WinWeb Security (and if I wait long enough, msg that are
misspelled and reference WInWeb Securite). I found info about WinWeb
Security 2008, but the manual removal instructions don't work in that what
it tells me to look for, is not there.

The computer is very slow, and I can't keep it running in normal mode long
enough to install Windows Defender. I did get Ad-Aware installed and can
run it in normal mode, but the computer will reboot before Ad-Aware can
finish even the quick (smart) scan.




"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Pretty sure it was 8.0

I did an uninstall, hoping to try a reinstall again.

--Bill


"Mick Murphy" wrote in message
...
http://free.avg.com/download?prd=afe

Bill, what version of AVG: 7.5 0r 8.0
If 7.5, get 8.0 from above link

Or try Avast:
http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike


"Bill H." wrote:

When I restart in safe mode, programs won't install. They say that the
MS
installer is missing/corrupt.

AVG likewise won't run in safe mode.

I've been able to get the computer to run in full normal mode, but not
for
very long before it reboots.

I get msgs about WinWeb Security (and if I wait long enough, msg that are
misspelled and reference WInWeb Securite). I found info about WinWeb
Security 2008, but the manual removal instructions don't work in that
what
it tells me to look for, is not there.

The computer is very slow, and I can't keep it running in normal mode
long
enough to install Windows Defender. I did get Ad-Aware installed and
can
run it in normal mode, but the computer will reboot before Ad-Aware can
finish even the quick (smart) scan.




"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with
Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer
at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete,
reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S &
D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one
and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I
can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Well, so far I seem to not find any viruses/malware.

However, the computer continues to reboot at whim, and AVG and/or spybot
finds a couple of infected files shortly after I reboot. I delete them, but
sometime later they are back.

Now how to get it to stop rebooting. And still can be slow after a reboot.

--Bill


"Mick Murphy" wrote in message
...
http://free.avg.com/download?prd=afe

Bill, what version of AVG: 7.5 0r 8.0
If 7.5, get 8.0 from above link

Or try Avast:
http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at
any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike


"Bill H." wrote:

Oh, and when I restart in safe mode with networking, AVG fails to start
"...because the application configuration is incorrect..."


--Bill

"Mick Murphy" wrote in message
...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on your
computer, install AVAST.
And also download, install, update and scan your system with
Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit Versions),
FREE, auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer
at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete,
reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP
arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S &
D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and install,
update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which one
and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the the
computer reboots.

I've tried dianostic and selective startup, and neither work. All I
can
get
is safe mode. System restore has been turned off. Last known good
config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

Bill

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.
Check for variants of the Stop Error message.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Bill H. wrote:
Well, so far I seem to not find any viruses/malware.

However, the computer continues to reboot at whim, and AVG and/or
spybot finds a couple of infected files shortly after I reboot. I
delete them, but sometime later they are back.

Now how to get it to stop rebooting. And still can be slow after a
reboot.
--Bill


"Mick Murphy" wrote in message
...
http://free.avg.com/download?prd=afe

Bill, what version of AVG: 7.5 0r 8.0
If 7.5, get 8.0 from above link

Or try Avast:
http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit
Versions), FREE, auto-updating, and a low resources user of your
computer. And, only have 1(one) Anti-Virus installed / running on
your
computer at any
one time..
Conflicts may occur if you have more than 1(one).

--
Mad Mike


"Bill H." wrote:

Oh, and when I restart in safe mode with networking, AVG fails to
start "...because the application configuration is incorrect..."


--Bill

"Mick Murphy" wrote in
message ...
Do this in Safe Mode with Networking. All info below.
If you have not managed to install AVG, and have no other AV on
your computer, install AVAST.
And also download, install, update and scan your system with
Malwarebytes
and Spybot Search & destroy.

Avast Anti-Virus is XP and Vista compatible (32bit and 64bit
Versions), FREE, auto-updating, and a low resources user of your
computer. And, only have 1(one) Anti-Virus installed / running on
your
computer at
any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware
Program. Download, install, update, and immunize your System with
it. Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important Safe Mode
If you happen to find a problem that you can't uninstall / delete,
reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use
UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot
S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or
updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking, and
install, update
and scan from there.

--
Mad Mike


"Bill H." wrote:

Yes, it's probably a virus or trojan, but how to find out which
one and
get
rid of it?

Windows xp pro starts to load, gets to the splash screen, and the
the computer reboots.

I've tried dianostic and selective startup, and neither work. All
I can
get
is safe mode. System restore has been turned off. Last known
good config
doesn't help.

So far, the AV and/or malware tools I've tried (AVG free, Windows
Defender,
Ad Aware) won't install and/or run in safe mode.

Suggestions, other than reformat and reinstall the OS?

Thx.


--
Bill

"Bill H." wrote in message
...

Still xtremelys slow, and then the "winweb security" appeared.

http://www.bleepingcomputer.com/malw...inweb-security