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#16
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Malwarebites?
On Mon, 9 Feb 2015 14:56:10 -0800, "Gene E. Bloch"
wrote: Use Ccleaner and clean the registry. It'll remove any entry linking to that module. As well as some possibly necessary items, according to some people who post here. I can't recommend that procedure to a novice operator. In fact, I'm not a novice operator, and I find the list of items that CCleaner offers to remove way too large for reasonable judgment calls... CCleaner usually finds a big list of registry entries designated as surplus after I've installed, uninstalled or upgraded anything big. I've no idea what they are, but I always tell it to remove all of them. Never had any problems as a result of doing this. Rod. |
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#17
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Malwarebites?
On Mon, 09 Feb 2015 23:39:47 +0000, Roderick Stewart
wrote: CCleaner usually finds a big list of registry entries designated as surplus after I've installed, uninstalled or upgraded anything big. I've no idea what they are, but I always tell it to remove all of them. Never had any problems as a result of doing this. Consider yourself lucky. Let me point out that neither I nor anyone else who warns against the use of registry cleaners has ever said that they always cause problems. If they always caused problems, they would disappear from the market almost immediately. Many people have used a registry cleaner and never had a problem with it. Rather, the problem with a registry cleaner is that it carries with it the substantial *risk* of having a problem. And since there is no benefit to using a registry cleaner, running that risk is a very bad bargain. |
#18
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Malwarebites?
On Mon, 09 Feb 2015 18:36:45 -0500, Big_Al wrote:
Gordon wrote on 2/9/2015 4:11 PM: I have been having some problems with my HP Pavilion, running Windows 8.1. It seemed to be loaded up with trash and other forms of malware. I bought an on-line copy of Malwarebites, installed it and ran it this morning. Everything went very well and most of the problems seem to have been eradicated...but, I keep getting a pop-up saying, There was a problem starting C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL The specified module could not be found. What is causing this, and how can I get rid of it? Thanks, Gordon Try Autoruns. With this you can search for stuff like 'arcade' or 'cathel' etc. If you find it, you can first disable it. If that works then you can delete it. You might have to be admin but that's minor. https://technet.microsoft.com/en-us/.../bb963902.aspx Autoruns seems to have worked! I found a few items with a yellow highlight and the note that the program could not be found. I unchecked each of these and saved the results. I have not seen the pop up for about half an hour. The rest of my client software seems to be working very well. It is MUCH faster, now. I guess the problem still could pop back up but previously it was popping up about every 5 minutes. Thanks Big_Al Gordon |
#19
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Malwarebites?
Gene E. Bloch wrote on 2/9/2015 5:56 PM:
On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote: Use Ccleaner and clean the registry. It'll remove any entry linking to that module. As well as some possibly necessary items, according to some people who post here. I can't recommend that procedure to a novice operator. In fact, I'm not a novice operator, and I find the list of items that CCleaner offers to remove way too large for reasonable judgment calls... It offers to backup the registry first. |
#20
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Malwarebites?
Ken Blake, MVP wrote on 2/9/2015 6:48 PM:
On Mon, 09 Feb 2015 23:39:47 +0000, Roderick Stewart wrote: CCleaner usually finds a big list of registry entries designated as surplus after I've installed, uninstalled or upgraded anything big. I've no idea what they are, but I always tell it to remove all of them. Never had any problems as a result of doing this. Consider yourself lucky. Let me point out that neither I nor anyone else who warns against the use of registry cleaners has ever said that they always cause problems. If they always caused problems, they would disappear from the market almost immediately. Many people have used a registry cleaner and never had a problem with it. Rather, the problem with a registry cleaner is that it carries with it the substantial *risk* of having a problem. Define "substantial". And since there is no benefit to using a registry cleaner Really? If it would solve the OP's problem, I'd say there was a benefit. |
#21
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Malwarebites?
On Mon, 9 Feb 2015 14:56:10 -0800, Gene E. Bloch wrote:
On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote: On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote: I have been having some problems with my HP Pavilion, running Windows 8.1. It seemed to be loaded up with trash and other forms of malware. I bought an on-line copy of Malwarebites, installed it and ran it this morning. Everything went very well and most of the problems seem to have been eradicated...but, I keep getting a pop-up saying, There was a problem starting C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL The specified module could not be found. What is causing this, and how can I get rid of it? Thanks, Gordon Use Ccleaner and clean the registry. It'll remove any entry linking to that module. As well as some possibly necessary items, according to some people who post here. You guys responding to me should respond instead to the people who claim this. I'm just a messenger, so don't shoot me :-) I can't recommend that procedure to a novice operator. I'll stick with this for the following reason: In fact, I'm not a novice operator, and I find the list of items that CCleaner offers to remove way too large for reasonable judgment calls... But when Gordon is looking for exactly one dll, all he needs to do is to find it... But I think he really needs Autoruns, as suggested by Big_Al. -- Gene E. Bloch (Stumbling Bloch) |
#22
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Malwarebites?
On Mon, 9 Feb 2015 17:25:19 -0800, Gene E. Bloch wrote:
On Mon, 9 Feb 2015 14:56:10 -0800, Gene E. Bloch wrote: On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote: On Mon, 09 Feb 2015 16:11:53 -0500, Gordon wrote: I have been having some problems with my HP Pavilion, running Windows 8.1. It seemed to be loaded up with trash and other forms of malware. I bought an on-line copy of Malwarebites, installed it and ran it this morning. Everything went very well and most of the problems seem to have been eradicated...but, I keep getting a pop-up saying, There was a problem starting C:\Gordon\ApData\Local\ARCADE~1\CATHEL~1.DLL The specified module could not be found. What is causing this, and how can I get rid of it? Thanks, Gordon Use Ccleaner and clean the registry. It'll remove any entry linking to that module. As well as some possibly necessary items, according to some people who post here. You guys responding to me should respond instead to the people who claim this. I'm just a messenger, so don't shoot me :-) I can't recommend that procedure to a novice operator. I'll stick with this for the following reason: In fact, I'm not a novice operator, and I find the list of items that CCleaner offers to remove way too large for reasonable judgment calls... But when Gordon is looking for exactly one dll, all he needs to do is to find it... But I think he really needs Autoruns, as suggested by Big_Al. I just saw Gordon's report in reply to Big_Al. Yay! -- Gene E. Bloch (Stumbling Bloch) |
#23
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Malwarebites?
On Mon, 09 Feb 2015 18:41:06 -0600, Gordon wrote:
Try Autoruns. With this you can search for stuff like 'arcade' or 'cathel' etc. If you find it, you can first disable it. If that works then you can delete it. You might have to be admin but that's minor. https://technet.microsoft.com/en-us/.../bb963902.aspx Autoruns seems to have worked! I found a few items with a yellow highlight and the note that the program could not be found. I unchecked each of these and saved the results. I have not seen the pop up for about half an hour. The rest of my client software seems to be working very well. It is MUCH faster, now. I guess the problem still could pop back up but previously it was popping up about every 5 minutes. My money's on "Problem Solved"! -- Gene E. Bloch (Stumbling Bloch) |
#24
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Malwarebites?
Gene E. Bloch wrote on 2/9/2015 8:28 PM:
On Mon, 09 Feb 2015 18:41:06 -0600, Gordon wrote: Try Autoruns. With this you can search for stuff like 'arcade' or 'cathel' etc. If you find it, you can first disable it. If that works then you can delete it. You might have to be admin but that's minor. https://technet.microsoft.com/en-us/.../bb963902.aspx Autoruns seems to have worked! I found a few items with a yellow highlight and the note that the program could not be found. I unchecked each of these and saved the results. I have not seen the pop up for about half an hour. The rest of my client software seems to be working very well. It is MUCH faster, now. I guess the problem still could pop back up but previously it was popping up about every 5 minutes. My money's on "Problem Solved"! Time will tell but +1 |
#25
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Malwarebites?
On 2/9/2015 7:17 PM, Wolf K wrote:
On 2015-02-09 6:48 PM, Ken Blake, MVP wrote: On Mon, 09 Feb 2015 23:39:47 +0000, Roderick Stewart wrote: CCleaner usually finds a big list of registry entries designated as surplus after I've installed, uninstalled or upgraded anything big. I've no idea what they are, but I always tell it to remove all of them. Never had any problems as a result of doing this. Consider yourself lucky. Let me point out that neither I nor anyone else who warns against the use of registry cleaners has ever said that they always cause problems. If they always caused problems, they would disappear from the market almost immediately. Many people have used a registry cleaner and never had a problem with it. Rather, the problem with a registry cleaner is that it carries with it the substantial *risk* of having a problem. And since there is no benefit to using a registry cleaner, running that risk is a very bad bargain. Well if there's no benefit, why are people advised to use regedit to find and remove troublesome entries? Regedit is not a "registry cleaner" in the same sense as the programs being discussed. Basically, it's a specialized "word processor" dedicated to the registry. Still, there are risks when using regedit, too. Delete or change the wrong things and the computer can be trashed. -- best regards, Neil |
#26
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Malwarebites?
On Mon, 09 Feb 2015 19:46:18 -0500, Alek
wrote: Gene E. Bloch wrote on 2/9/2015 5:56 PM: On Mon, 09 Feb 2015 17:22:30 -0500, Slimer wrote: Use Ccleaner and clean the registry. It'll remove any entry linking to that module. As well as some possibly necessary items, according to some people who post here. I can't recommend that procedure to a novice operator. In fact, I'm not a novice operator, and I find the list of items that CCleaner offers to remove way too large for reasonable judgment calls... It offers to backup the registry first. If you use a registry cleaner, it is certainly prudent to back up the registry first. But if the result of the registry cleaning is an unbootable computer, the backup won't be of much help. |
#27
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Malwarebites?
Wolf K wrote:
Also, you can a) choose what to clean. In this case, DLLs. b) You get to review the list before they items are removed, and uncheck any you want to keep. In this case, Gordon could uncheck all items except the suspect DLL. Hmm...the op mentioned that the dll wasn't found. If I may ask, how would CCleaner find and clean a dll that was no longer present ? -- ....winston msft mvp consumer apps |
#28
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Malwarebites?
In the last episode of , "...winston?"
said: Wolf K wrote: Also, you can a) choose what to clean. In this case, DLLs. b) You get to review the list before they items are removed, and uncheck any you want to keep. In this case, Gordon could uncheck all items except the suspect DLL. Hmm...the op mentioned that the dll wasn't found. If I may ask, how would CCleaner find and clean a dll that was no longer present ? It's not the DLL that CCleaner would find, but rather, the references to it in the registry. However, if you understand what you're doing, you should search and make the changes yourself with regedit.exe. If not, you couldn't do it via regedit or CCleaner either because there can be unexpected consequences to modifying the registry in ways you don't understand. -- Going to church doesn't make you a christian any more than standing in a garage makes you a car. |
#29
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Malwarebites?
DevilsPGD wrote:
In the last episode of winston said: Hmm...the op mentioned that the dll wasn't found. If I may ask, how would CCleaner find and clean a dll that was no longer present ? It's not the DLL that CCleaner would find, but rather, the references to it in the registry. I was just asking what was stated. "In this case, Gordon could uncheck all items except the suspect DLL." -- ....winston msft mvp consumer apps |
#30
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Malwarebites?
In the last episode of , "...winston?"
said: DevilsPGD wrote: In the last episode of winston said: Hmm...the op mentioned that the dll wasn't found. If I may ask, how would CCleaner find and clean a dll that was no longer present ? It's not the DLL that CCleaner would find, but rather, the references to it in the registry. I was just asking what was stated. "In this case, Gordon could uncheck all items except the suspect DLL." Yup. But in that case, just do it yourself using regedit and don't waste time with crapware. -- Do not be redundant; do not use more words than necessary; it's highly superfluous. |
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