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#1
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CPU Pegged at 100%
I've seen this issue a number of times, but no firm solution, and have a few
differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! mtvet |
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#2
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CPU Pegged at 100%
mtvet wrote:
I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#3
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CPU Pegged at 100%
It would be helpful if you could post the Command Line of the process
generating the excessive CPU usage. In Process Explorer place cursor on Process and select Properties, Image. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! mtvet |
#4
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CPU Pegged at 100%
"Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. I'll be able to answer more when I'm in front of that PC, but here's the info I do know now. - Are you running the latest VZAccessMgr? Version 6.7.8 (2048b) - Latest hardware drivers (motherboard chipset in particular)? Not sure if they're the latest. - What AV software? McAfee Security Center, et al - Integrated or seperate video card (and is the latest driver for that installed?) Video card is the one that came with the system (integrated I guess). Not sure about the latest driver. - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? A lot. - Last time you ran a full CHKDSK? - Followed by a full defragmentation? Both have been run fairly recently. - What version of Office? Office 2002 - Why SP2 and not SP3 for Windows XP? Was never prompted to install SP3. When I go to the update center and have it check for updates, it tells me I'm up to date. - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? Home Edition - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? I've never run "HeavyLoad", so I can't address specifically. Memory never seems to be an issue. It appears to be all processor driven. Processor queue grows huge, everything grinds to a halt for a while. Then, whatever is holding the processor lets go and everything goes back to normal. Seems strange to me that I should be able to totally freeze the machine by having explorer go to "My Computer". -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#5
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CPU Pegged at 100%
Gerry:
In the case of using Word and trying to navigate to my computer, the top user is WINWORD.EXE. The command line is: "C:\Program Files\Microsoft Office\Office10\WINWORD.EXE" The thread that takes up the cpu predominantly is: WINWORD.EXE+0x18fc When looking at the svchost issue, the top process is svchost.exe. The three threads, as I said before, are kernel32.dll!CreateThread+0x22. Command line for the image, in this case, is: C:\WINDOWS\System32\svchost.exe -k imgsvc Hope this helps. Mark "Gerry" wrote: It would be helpful if you could post the Command Line of the process generating the excessive CPU usage. In Process Explorer place cursor on Process and select Properties, Image. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! mtvet |
#6
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CPU Pegged at 100%
More info:
Hard drive remaining: almost 18 GB VM set at 1.9 G Office: Microsoft Word 2002 SP3, Excel 2002 SP3 "mtvet" wrote: "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. I'll be able to answer more when I'm in front of that PC, but here's the info I do know now. - Are you running the latest VZAccessMgr? Version 6.7.8 (2048b) - Latest hardware drivers (motherboard chipset in particular)? Not sure if they're the latest. - What AV software? McAfee Security Center, et al - Integrated or seperate video card (and is the latest driver for that installed?) Video card is the one that came with the system (integrated I guess). Not sure about the latest driver. - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? A lot. - Last time you ran a full CHKDSK? - Followed by a full defragmentation? Both have been run fairly recently. - What version of Office? Office 2002 - Why SP2 and not SP3 for Windows XP? Was never prompted to install SP3. When I go to the update center and have it check for updates, it tells me I'm up to date. - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? Home Edition - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? I've never run "HeavyLoad", so I can't address specifically. Memory never seems to be an issue. It appears to be all processor driven. Processor queue grows huge, everything grinds to a halt for a while. Then, whatever is holding the processor lets go and everything goes back to normal. Seems strange to me that I should be able to totally freeze the machine by having explorer go to "My Computer". -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#7
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CPU Pegged at 100%
You can launch Word in two ways. You can double click on Microsoft Word in the All Programs list. This opens Word with a blank document. Another way is to double click on an existing Word document. Do you notice the same whichever you do? With Word you could could get a corrupted normal.dot template. This sent Word round in circles until the system ran out of memory. I am wondering whether you are seeing something of that nature. My computer flashlight. What is your setting for Windows Image Acquisition? Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. The StartUp type here is set to automatic. What exactly do you do to open My Computer. You can get problems with right clicking. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry: In the case of using Word and trying to navigate to my computer, the top user is WINWORD.EXE. The command line is: "C:\Program Files\Microsoft Office\Office10\WINWORD.EXE" The thread that takes up the cpu predominantly is: WINWORD.EXE+0x18fc When looking at the svchost issue, the top process is svchost.exe. The three threads, as I said before, are kernel32.dll!CreateThread+0x22. Command line for the image, in this case, is: C:\WINDOWS\System32\svchost.exe -k imgsvc Hope this helps. Mark "Gerry" wrote: It would be helpful if you could post the Command Line of the process generating the excessive CPU usage. In Process Explorer place cursor on Process and select Properties, Image. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! mtvet |
#8
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CPU Pegged at 100%
"Gerry" wrote: You can launch Word in two ways. You can double click on Microsoft Word in the All Programs list. This opens Word with a blank document. Another way is to double click on an existing Word document. Do you notice the same whichever you do? No difference. I was just using Word as an example... happens with any of the tools. With Word you could could get a corrupted normal.dot template. This sent Word round in circles until the system ran out of memory. I am wondering whether you are seeing something of that nature. My computer flashlight. What is your setting for Windows Image Acquisition? Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. The StartUp type here is set to automatic. It IS set to automatic. The flashlight I referred to is the one that comes up in Explorer when it needs to delay before showing what's in a folder, so it animates a flashlight to indicate it's looking for stuff. What exactly do you do to open My Computer. You can get problems with right clicking. No right clicking. In the Word example, what I did was use the drop-down box in the file open dialog to select My Computer. It then takes a long time to actually display the contents of My Computer and the CPU is totally consumed. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry: In the case of using Word and trying to navigate to my computer, the top user is WINWORD.EXE. The command line is: "C:\Program Files\Microsoft Office\Office10\WINWORD.EXE" The thread that takes up the cpu predominantly is: WINWORD.EXE+0x18fc When looking at the svchost issue, the top process is svchost.exe. The three threads, as I said before, are kernel32.dll!CreateThread+0x22. Command line for the image, in this case, is: C:\WINDOWS\System32\svchost.exe -k imgsvc Hope this helps. Mark "Gerry" wrote: It would be helpful if you could post the Command Line of the process generating the excessive CPU usage. In Process Explorer place cursor on Process and select Properties, Image. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! mtvet |
#9
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CPU Pegged at 100%
On SP3 now...got THAT issue resolved, but performance still the same, LOUSY.
Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#10
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CPU Pegged at 100%
In terms of system performance McAfee is a poor choice for a home
computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#11
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CPU Pegged at 100%
Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and
replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#12
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CPU Pegged at 100%
What version of McAfee is it?
I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#13
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CPU Pegged at 100%
Commit Charge
Total 480080 Limit 3105872 Peak 712684 Top resource users Process Peak Memory VM Size CPU Time svchost.exe 163,836 18,040 24:11 Mcshield.exe 148,460 33,360 6:21 mcods.exe 147,716 74,784 1:25:38 explorer 93,096 19,076 6:01 MsMpEng 63,548 48,492 :28 iexplorer 26,128 system idle 22:41:00 System is shut down occasionally, but is often on 24/7. See the same behavior whether on for long periods of time or when just booted. Thanks. "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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CPU Pegged at 100%
Tried to respond to this once, but it didn't seem to take, so here goes
again. If the other one shows up, the numbers will be slightly different, since I took a new snapshot. Here goes: Stats for Processes and processor: Commit Charge Total: 480080 Limit: 2105872 Peak: 712684 Added total CPU time, just for giggles: Process Peak Mem VM Size CPU Time scvhost.exe 163,836 18,056 32:13 mcods.exe 151,180 140,284 1:25:49 Mcshield.exe 148,460 97,736 11:52 explorer.exe 93,224 19,916 3:25 MsMpEng.exe 63,548 46,588 6:22 iexplore.exe 60,040 41,036 4:19 System idle process 24:43:05 The computer tends to be on for long periods of time, as you can tell by the idle process time, but does get shut down from time to time, and there doesn’t seem to be a difference in performance between times when it’s been on for a long time and when it’s just started up. I just drove the WINWORD.EXE process up to 98% of CPU by trying to open a file and looking in My Computer. Its stats, BTW, are Peak Mem: 24,348, VM Size: 11,308, CPU Time 00:46. And it had only been running for a few minutes. McAfee info: Security Center version 8.1, build 8.1.175. Virus Scan version 12.1, build 12.1.110, Personal Firewall v9.1, b9.1.108, Site Advisor v2.8. b2.8.304. "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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CPU Pegged at 100%
Just wanted to make sure my responses were actually getting out there, since
my ability to see them has been very compromised by using the Microsoft web-based newsreader. Figured I would ping this one, just to make sure that if the existence of the other replies had been unobserved there would be another chance for a response. Mark "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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