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How to unlock my computer
When I go to install software, I get an error msg telling
me that my computer is in use and locked. It asks me for a password to unlock it. I never locked it (if I did it was by accident) and don't know a password. What do I do? Phone support at Windows is closed now until after 9am tomorrow (Sunday). Do I have to talk to someone there? |
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#2
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How to unlock my computer
Try entering nothing as your password. Just leave it blank.
If that's not the password to your account, look he http://support.microsoft.com/default...b;en-us;321305 Can you elaborate on what you mean when say that this happens when you try to install software? The screen you are seeing is what comes up when the password-protected screensaver comes on, or when you manually "lock" the system (Windows Key + L on the keyboard) to keep someone else from using it while you step away. -- Colin Nash Microsoft MVP Windows Printing/Imaging/Hardware "Patty" wrote in message ... When I go to install software, I get an error msg telling me that my computer is in use and locked. It asks me for a password to unlock it. I never locked it (if I did it was by accident) and don't know a password. What do I do? Phone support at Windows is closed now until after 9am tomorrow (Sunday). Do I have to talk to someone there? |
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