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Computers throwing 6004 errors on our network.
We have a WIndows Network at our company with Active Directory for about 300
users. A while back, we noticed that the computers started to show a lot of 6004 errors and it was always after we installed a product called "Symantec Endpoint Protection". I researched the errors and it seems everyone is told to contact Microsoft so that is what I'm doing. When the errors show up in event viewer, usually there are several together. This is what we got on one of the computers: Event Type: Error Event Source: EventLog Event Category: None Event ID: 6004 Date: 9/22/2008 Time: 1:36:48 PM User: N/A Computer: REGSCANNER Description: A driver packet received from the I/O subsystem was invalid. The data is the packet. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 0c 00 e0 00 0e 00 00 00 ..Ã*..... 0008: d4 e4 00 2c e2 1c c9 01 Ôä.,â.É. 0010: 40 00 00 00 00 00 00 00 @....... 0018: 00 00 00 00 04 00 4e 00 ......N. 0020: 00 00 00 00 cb 0b 00 80 ....Ë..€ 0028: 00 00 00 00 10 00 00 c0 .......À 0030: 00 00 00 00 00 00 00 00 ........ 0038: 00 00 00 00 00 00 00 00 ........ 0040: 4d 00 52 00 78 00 53 00 M.R.x.S. 0048: 6d 00 62 00 00 00 5c 00 m.b...\. 0050: 44 00 65 00 76 00 69 00 D.e.v.i. 0058: 63 00 65 00 5c 00 4c 00 c.e.\.L. 0060: 61 00 6e 00 6d 00 61 00 a.n.m.a. 0068: 6e 00 52 00 65 00 64 00 n.R.e.d. 0070: 69 00 72 00 65 00 63 00 i.r.e.c. 0078: 74 00 6f 00 72 00 00 00 t.o.r... 0080: 56 00 50 00 49 00 00 00 V.P.I... 0088: 4e 00 65 00 74 00 42 00 N.e.t.B. 0090: 54 00 5f 00 54 00 63 00 T._.T.c. 0098: 70 00 69 00 70 00 5f 00 p.i.p._. 00a0: 7b 00 39 00 45 00 38 00 {.9.E.8. 00a8: 37 00 41 00 36 00 43 00 7.A.6.C. 00b0: 30 00 2d 00 38 00 31 00 0.-.8.1. 00b8: 43 00 35 00 2d 00 34 00 C.5.-.4. 00c0: 46 00 43 00 34 00 2d 00 F.C.4.-. 00c8: 39 00 32 00 42 00 42 00 9.2.B.B. 00d0: 2d 00 32 00 41 00 38 00 -.2.A.8. 00d8: 33 00 43 00 42 00 00 00 3.C.B... Reading the data, I get the message "MRxSmb \ Device\ LanmanRedirector [Domain] NetBT_Tcpip-{(E87A6C0-81C5-4FC4-92BB-2A83CB I notice some computers show the error much more than others. Can someone shed some light on what is causing the errors and how to stop it? Thanks! |
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#2
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Computers throwing 6004 errors on our network.
I forgot to mention that our network is made up of both Windows 2000
professional and Windows XP desktops and some XP notebooks. We have just over 100 computers reporting this error within the last week and just under a third has 100 instances or more in that period of time. |
#3
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Computers throwing 6004 errors on our network.
David Alge wrote:
I forgot to mention that our network is made up of both Windows 2000 professional and Windows XP desktops and some XP notebooks. We have just over 100 computers reporting this error within the last week and just under a third has 100 instances or more in that period of time. Contact Symantec tech support. It's their product. In any case, you aren't contacting Microsoft by posting here. This is a public newsgroup hosted on Microsoft servers offering peer-to-peer tech support. If you want to contact Microsoft, you need to do so directly. Contact MS - http://support.microsoft.com/gp/contactuswindows?sd=win MS International Support - http://support.microsoft.com/common/international.aspx Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
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