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I'm about out of ideas - email app



 
 
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  #1  
Old August 15th 18, 05:26 PM posted to microsoft.public.windowsxp.general
KenK
external usenet poster
 
Posts: 444
Default I'm about out of ideas - email app

I've posted about this here several times but I'm not making any useful
progress.

Eudora decided it need to be installed again one morning. Installed
Eudora and later Thunderbird for XP.

Neither will connect with the ISP email server

mail.sitestar.net

I verified this name with the ISP several times. Same server for incoming
and outgoing. Ping shows server is present and reachable.

The only other thing I can think of is the wrong port used in email app.
I'm sure they are correct but will experiment today just in case.

Anyone have any suggestions? A Google search phrase? Another email app -
one still in business? I'm sure this is something simple: a stupid
mistake on my part.

TIA


--
I love a good meal! That's why I don't cook.






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  #2  
Old August 15th 18, 05:53 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default I'm about out of ideas - email app

KenK wrote:
I've posted about this here several times but I'm not making any useful
progress.

Eudora decided it need to be installed again one morning. Installed
Eudora and later Thunderbird for XP.

Neither will connect with the ISP email server

mail.sitestar.net

I verified this name with the ISP several times. Same server for incoming
and outgoing. Ping shows server is present and reachable.

The only other thing I can think of is the wrong port used in email app.
I'm sure they are correct but will experiment today just in case.

Anyone have any suggestions? A Google search phrase? Another email app -
one still in business? I'm sure this is something simple: a stupid
mistake on my part.

TIA


Can you check the status of your account ?

https://sitestar.net/account-maintenance/

Have you exhausted your inbox space ?

Is your account disabled ?

*******

"You may use our WebMail Interface or configure any
mail client (ie Mail, Outlook, ThunderBird, etc)
with the following information:

Incoming Mail Server mail.sitestar.net
Outgoing Mail Server mail.sitestar.net
Username your-email-address
Ports to specify by protocol
Protocol Regular With SSL/TLS
IMAP 143 993
POP3 110 995
SMTP 587 465

Can I get a bigger mailbox?

Yes, Sitestar offers standalone pricing for
mailboxes ranging from 250 MB up to 20 GB.

If you continue to have issues in sending emails,
please contact support to have your specific case
reviewed. Our contact information is the following:

Sitestar.net
4026 WARDS ROAD UNIT G-1 #271
Lynchburg, VA 24502

Telephone: +1 888 271-9672
E-mail:
"

Paul

  #3  
Old August 15th 18, 07:41 PM posted to microsoft.public.windowsxp.general
KenK
external usenet poster
 
Posts: 444
Default I'm about out of ideas - email app

Paul wrote in news
KenK wrote:
I've posted about this here several times but I'm not making any
useful progress.

Eudora decided it need to be installed again one morning. Installed
Eudora and later Thunderbird for XP.

Neither will connect with the ISP email server

mail.sitestar.net

I verified this name with the ISP several times. Same server for
incoming and outgoing. Ping shows server is present and reachable.

The only other thing I can think of is the wrong port used in email
app. I'm sure they are correct but will experiment today just in
case.

Anyone have any suggestions? A Google search phrase? Another email
app - one still in business? I'm sure this is something simple: a
stupid mistake on my part.

TIA


Can you check the status of your account ?

https://sitestar.net/account-maintenance/

Have you exhausted your inbox space ?

Is your account disabled ?

*******

"You may use our WebMail Interface or configure any
mail client (ie Mail, Outlook, ThunderBird, etc)
with the following information:

Incoming Mail Server mail.sitestar.net
Outgoing Mail Server mail.sitestar.net
Username your-email-address
Ports to specify by protocol
Protocol Regular With SSL/TLS
IMAP 143 993
POP3 110 995
SMTP 587 465

Can I get a bigger mailbox?

Yes, Sitestar offers standalone pricing for
mailboxes ranging from 250 MB up to 20 GB.

If you continue to have issues in sending emails,
please contact support to have your specific case
reviewed. Our contact information is the following:

Sitestar.net
4026 WARDS ROAD UNIT G-1 #271
Lynchburg, VA 24502

Telephone: +1 888 271-9672
E-mail:
"

Paul


OK. Haven't had time to completely digest your help.

Called Sitestar support. Messed around a lot in Thunderbird but I think the
following did it:

Changed password
Changed username from kb****** to
Changed SMPT port from 25 to 587.

Now it sends messages. Haven't checked recieve because Thunderbird is DLing
a ton of unread messages from the past month or so. Checked again - receive
works too!

Thanks for all the help from here.




--
I love a good meal! That's why I don't cook.






  #4  
Old August 15th 18, 10:02 PM posted to microsoft.public.windowsxp.general
J. P. Gilliver (John)[_4_]
external usenet poster
 
Posts: 2,679
Default I'm about out of ideas - email app

In message , KenK
writes:
[]
Called Sitestar support. Messed around a lot in Thunderbird but I think the
following did it:

Changed password
Changed username from kb****** to
Changed SMPT port from 25 to 587.

Now it sends messages. Haven't checked recieve because Thunderbird is DLing
a ton of unread messages from the past month or so. Checked again - receive
works too!

[]
I'm guessing it was the username one. Some companies use just a
username, some a full email address, as the username. Especially (the
latter) if the company has taken over other companies, or at least their
customers' email handling.

Were you once a customer of a company called nationwide, with servers
perhaps called xxx.nationwide.yyy (where xxx might have been pop, smtp,
mail, ... and yyy might have been com, net, ...)? Under that
arrangement, maybe the username (for logging in to the mail servers,
anyway) _could_ have been just the part before the @. But once sitestar
had taken over several email supplie(r)s, _and_ told their customers all
to use the sitestar server(s), they have to be able to distinguish
between what was originally Fred12@nationwide and Fred12@sitestar
(whereas previously they could tell by what server he was trying to
use).

The good news is that, now you know what settings are required (I was
most surprised at the clear layout of settings Paul found, especially as
it appears not to have any bias towards IMAP or POP), you should be able
to enter them into either Eudora or Thunderbird (or both, or something
else!).
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

The desire to remain private and/or anonymous used to be a core British value,
but in recent times it has been treated with suspicion - an unfortunate by-
product of the widespread desire for fame. - Chris Middleton,
Computing 6 September 2011
  #5  
Old August 15th 18, 10:15 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default I'm about out of ideas - email app

J. P. Gilliver (John) wrote:
In message , KenK
writes:
[]
Called Sitestar support. Messed around a lot in Thunderbird but I
think the
following did it:

Changed password
Changed username from kb****** to
Changed SMPT port from 25 to 587.

Now it sends messages. Haven't checked recieve because Thunderbird is
DLing
a ton of unread messages from the past month or so. Checked again -
receive
works too!

[]
I'm guessing it was the username one. Some companies use just a
username, some a full email address, as the username. Especially (the
latter) if the company has taken over other companies, or at least their
customers' email handling.


I had that happen here. The ISP decided it would be cool to change
the domain name for the account, in such a way it broke my
email client. But I got lucky. Someone hand-edited my email
client and put support for that format in the code :-)
Worked a treat. They'd made that change to the program
(a program no longer supported), maybe five years before
I needed the capability. And that's what I call lucky.

Paul
 




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