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#1
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Outlook10; starting over.
My Outlook10 is corrupted, with its *.pst file over 12GB in size.
All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. |
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#2
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Outlook10; starting over.
Peter Jason wrote:
My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul |
#3
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Outlook10; starting over.
On Mon, 04 Nov 2019 21:05:06 -0500, Paul
wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. |
#4
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Outlook10; starting over.
Peter Jason wrote:
On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul |
#5
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Outlook10; starting over.
On Tue, 05 Nov 2019 00:45:09 -0500, Paul
wrote: Peter Jason wrote: On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul I think I fixed it, by using the *pst file from a very old backup (last June) and deleting all else. This gave me a *pst of only 5GB instead of the corrupted bloated 12GB of old. Luckily I had backed up my Contacts so I got them back. The only other downside was a lost "Rules" backup and my "Sent" items are 6-month's old. Of course it's too soon to tell yet. |
#6
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Outlook10; starting over.
On Tue, 05 Nov 2019 12:52:01 +1100, Peter Jason wrote:
My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. I feel compelled to let others know that you don't actually have Outlook 10. What you have is Outlook 2010, an entirely different version. OK, so have you visited the old tried and true Add/Remove Programs? How did that go? As with any non-portable application, you don't delete it, you uninstall it. If you need to 'paint outside the lines', you can reconfigure the out of control account to use a different .pst, then shut down Outlook, then go delete or move or rename the problem child. It won't get recreated because you've told Outlook to use a different file, even a brand new .pst file if you like. Now, if you meant .ost rather than .pst, that's a whole different story. |
#7
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Outlook10; starting over.
On Tue, 05 Nov 2019 18:08:20 +1100, Peter Jason wrote:
On Tue, 05 Nov 2019 00:45:09 -0500, Paul wrote: Peter Jason wrote: On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul I think I fixed it, by using the *pst file from a very old backup (last June) and deleting all else. This gave me a *pst of only 5GB instead of the corrupted bloated 12GB of old. Luckily I had backed up my Contacts so I got them back. The only other downside was a lost "Rules" backup and my "Sent" items are 6-month's old. Of course it's too soon to tell yet. Now that you've hopefully recovered the account, you can open the 12GB .pst and see if you can pull the missing mail out of it, copying it to your 'new' .pst. Once you copy everything out of it that you need, you can delete it. |
#8
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Outlook10; starting over.
Peter Jason wrote:
On Tue, 05 Nov 2019 00:45:09 -0500, Paul wrote: Peter Jason wrote: On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul I think I fixed it, by using the *pst file from a very old backup (last June) and deleting all else. This gave me a *pst of only 5GB instead of the corrupted bloated 12GB of old. Luckily I had backed up my Contacts so I got them back. The only other downside was a lost "Rules" backup and my "Sent" items are 6-month's old. Of course it's too soon to tell yet. Do you have a guess as to what happened to the 12GB PST ? Is this one of your "unreliable SSD" issues, or do you expect it's "just Outlook doing its thing" ? Since the file is 12GB, you should have been "compacting" it at regular intervals, to keep the file "sane" and recover space inside it. While you haven't hit the 50GB limit for your version, you should still think carefully about that file size and the implications of running a single PST to that big a size. Maybe it would have been more sensible to split off the 2018 messages and put them in 2018.pst, put the 2017 messages in 2017.pst, and so on. This would make each one easier to handle. And then, when doing scanPST or compact, the current year PST would be smaller and more manageable. ******* It's possible there are commercial versions of scanPST, because there are spammers who regularly notice threads like the one you've started, and they will post an advertisement for their tool in your thread. ******* https://en.wikipedia.org/wiki/Personal_Storage_Table "Formats and size The file is structured as a B-tree with 512 byte nodes and leaves. The use of 64-bit pointers instead of the 32-bit pointers of the earlier version allowed to overcome the 2 GB limit. " The hexadecimal doodlings are here. https://www.five-ten-sg.com/libpst/rn01re06.html You can see a B-tree helps with the performance of the file format. Not sure how this helps on the "corrupt-ability" front. https://en.wikipedia.org/wiki/B-tree Paul |
#9
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Outlook10; starting over.
On Tue, 05 Nov 2019 03:44:01 -0500, Paul
wrote: Peter Jason wrote: On Tue, 05 Nov 2019 00:45:09 -0500, Paul wrote: Peter Jason wrote: On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul I think I fixed it, by using the *pst file from a very old backup (last June) and deleting all else. This gave me a *pst of only 5GB instead of the corrupted bloated 12GB of old. Luckily I had backed up my Contacts so I got them back. The only other downside was a lost "Rules" backup and my "Sent" items are 6-month's old. Of course it's too soon to tell yet. Do you have a guess as to what happened to the 12GB PST ? Is this one of your "unreliable SSD" issues, or do you expect it's "just Outlook doing its thing" ? Since the file is 12GB, you should have been "compacting" it at regular intervals, to keep the file "sane" and recover space inside it. While you haven't hit the 50GB limit for your version, you should still think carefully about that file size and the implications of running a single PST to that big a size. Maybe it would have been more sensible to split off the 2018 messages and put them in 2018.pst, put the 2017 messages in 2017.pst, and so on. This would make each one easier to handle. And then, when doing scanPST or compact, the current year PST would be smaller and more manageable. ******* It's possible there are commercial versions of scanPST, because there are spammers who regularly notice threads like the one you've started, and they will post an advertisement for their tool in your thread. ******* https://en.wikipedia.org/wiki/Personal_Storage_Table "Formats and size The file is structured as a B-tree with 512 byte nodes and leaves. The use of 64-bit pointers instead of the 32-bit pointers of the earlier version allowed to overcome the 2 GB limit. " The hexadecimal doodlings are here. https://www.five-ten-sg.com/libpst/rn01re06.html You can see a B-tree helps with the performance of the file format. Not sure how this helps on the "corrupt-ability" front. https://en.wikipedia.org/wiki/B-tree Paul Thanks, but there are other difficulties.... 1/ The rules do not run automatically at startup. 2/ New emails arrive in the "read" state. 3/ Very slow synchronization. Will removing Office10 completely from the computer fix things? Will removing Office clear out the registry of hidden files and entries that re-emerge? Will reinstalling Office fix all? |
#10
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Outlook10; starting over.
On Tue, 05 Nov 2019 01:48:46 -0600, Char Jackson
wrote: On Tue, 05 Nov 2019 12:52:01 +1100, Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. I feel compelled to let others know that you don't actually have Outlook 10. What you have is Outlook 2010, an entirely different version. OK, so have you visited the old tried and true Add/Remove Programs? How did that go? As with any non-portable application, you don't delete it, you uninstall it. If you need to 'paint outside the lines', you can reconfigure the out of control account to use a different .pst, then shut down Outlook, then go delete or move or rename the problem child. It won't get recreated because you've told Outlook to use a different file, even a brand new .pst file if you like. Now, if you meant .ost rather than .pst, that's a whole different story. I've never seen the *ost. Instead of delving too deep I'd just rather delete & reinstall Office completely and get a fresh start. After backing up files on to another remote HDD of course. Will using the "remove" on the Office installation DVD delete all completely? |
#11
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Outlook10; starting over.
Peter Jason wrote:
On Tue, 05 Nov 2019 03:44:01 -0500, Paul wrote: Peter Jason wrote: On Tue, 05 Nov 2019 00:45:09 -0500, Paul wrote: Peter Jason wrote: On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul I think I fixed it, by using the *pst file from a very old backup (last June) and deleting all else. This gave me a *pst of only 5GB instead of the corrupted bloated 12GB of old. Luckily I had backed up my Contacts so I got them back. The only other downside was a lost "Rules" backup and my "Sent" items are 6-month's old. Of course it's too soon to tell yet. Do you have a guess as to what happened to the 12GB PST ? Is this one of your "unreliable SSD" issues, or do you expect it's "just Outlook doing its thing" ? Since the file is 12GB, you should have been "compacting" it at regular intervals, to keep the file "sane" and recover space inside it. While you haven't hit the 50GB limit for your version, you should still think carefully about that file size and the implications of running a single PST to that big a size. Maybe it would have been more sensible to split off the 2018 messages and put them in 2018.pst, put the 2017 messages in 2017.pst, and so on. This would make each one easier to handle. And then, when doing scanPST or compact, the current year PST would be smaller and more manageable. ******* It's possible there are commercial versions of scanPST, because there are spammers who regularly notice threads like the one you've started, and they will post an advertisement for their tool in your thread. ******* https://en.wikipedia.org/wiki/Personal_Storage_Table "Formats and size The file is structured as a B-tree with 512 byte nodes and leaves. The use of 64-bit pointers instead of the 32-bit pointers of the earlier version allowed to overcome the 2 GB limit. " The hexadecimal doodlings are here. https://www.five-ten-sg.com/libpst/rn01re06.html You can see a B-tree helps with the performance of the file format. Not sure how this helps on the "corrupt-ability" front. https://en.wikipedia.org/wiki/B-tree Paul Thanks, but there are other difficulties.... 1/ The rules do not run automatically at startup. 2/ New emails arrive in the "read" state. 3/ Very slow synchronization. Will removing Office10 completely from the computer fix things? Will removing Office clear out the registry of hidden files and entries that re-emerge? Will reinstalling Office fix all? In the article filled with removal tips for Office, there are cleaning tools, and I'd assume they remove registry settings. There's not much point in having a cleaning tool, unless it does more than the un-installer is capable of. One other thing that occurs to me, is if Outlook is still running, you could create a new Windows Account "tempuser" and experiment with Outlook in there, and see if it works better. That would tell you the trouble is in the part of ntuser.dat which controls Outlook for the original Peter account. Paul |
#12
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Outlook10; starting over.
On Wed, 06 Nov 2019 00:20:22 -0500, Paul
wrote: Peter Jason wrote: On Tue, 05 Nov 2019 03:44:01 -0500, Paul wrote: Peter Jason wrote: On Tue, 05 Nov 2019 00:45:09 -0500, Paul wrote: Peter Jason wrote: On Mon, 04 Nov 2019 21:05:06 -0500, Paul wrote: Peter Jason wrote: My Outlook10 is corrupted, with its *.pst file over 12GB in size. All attempts to delete Outlook have failed and like Dracula the old *pst files keep coming back! How can I completely remove Outlook10, its files & registry entries so I can do a clean reinstall? Desperate...help. Have you used scanpst.exe ? https://www.windowscentral.com/how-f...-files-outlook Paul Yes Paul, I've tried this many times but it doesn't make any difference. Here's a case of dynamite. I hope that's enough. https://www.raymond.cc/blog/how-to-r...t-office-2010/ Paul I think I fixed it, by using the *pst file from a very old backup (last June) and deleting all else. This gave me a *pst of only 5GB instead of the corrupted bloated 12GB of old. Luckily I had backed up my Contacts so I got them back. The only other downside was a lost "Rules" backup and my "Sent" items are 6-month's old. Of course it's too soon to tell yet. Do you have a guess as to what happened to the 12GB PST ? Is this one of your "unreliable SSD" issues, or do you expect it's "just Outlook doing its thing" ? Since the file is 12GB, you should have been "compacting" it at regular intervals, to keep the file "sane" and recover space inside it. While you haven't hit the 50GB limit for your version, you should still think carefully about that file size and the implications of running a single PST to that big a size. Maybe it would have been more sensible to split off the 2018 messages and put them in 2018.pst, put the 2017 messages in 2017.pst, and so on. This would make each one easier to handle. And then, when doing scanPST or compact, the current year PST would be smaller and more manageable. ******* It's possible there are commercial versions of scanPST, because there are spammers who regularly notice threads like the one you've started, and they will post an advertisement for their tool in your thread. ******* https://en.wikipedia.org/wiki/Personal_Storage_Table "Formats and size The file is structured as a B-tree with 512 byte nodes and leaves. The use of 64-bit pointers instead of the 32-bit pointers of the earlier version allowed to overcome the 2 GB limit. " The hexadecimal doodlings are here. https://www.five-ten-sg.com/libpst/rn01re06.html You can see a B-tree helps with the performance of the file format. Not sure how this helps on the "corrupt-ability" front. https://en.wikipedia.org/wiki/B-tree Paul Thanks, but there are other difficulties.... 1/ The rules do not run automatically at startup. 2/ New emails arrive in the "read" state. 3/ Very slow synchronization. Will removing Office10 completely from the computer fix things? Will removing Office clear out the registry of hidden files and entries that re-emerge? Will reinstalling Office fix all? In the article filled with removal tips for Office, there are cleaning tools, and I'd assume they remove registry settings. There's not much point in having a cleaning tool, unless it does more than the un-installer is capable of. One other thing that occurs to me, is if Outlook is still running, you could create a new Windows Account "tempuser" and experiment with Outlook in there, and see if it works better. That would tell you the trouble is in the part of ntuser.dat which controls Outlook for the original Peter account. Paul Thank you. I'm having some luck in tweaking the View/ViewSettings/ConditionalFormatting/ deleting ALL the ticks and inventing a new Rule there and generally following ...... https://www.techlicious.com/how-to/m...color-coding1/ .... and so having new emails display in RED (or similar), and indeed it's looking like the Rules for incoming mail are being applied automatically. Still too soon to tell & I'll report back! |
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