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#1
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D Drive
My D drive has disappeared from "My Computer". I have tried to uninstall and
re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? -- kmh in Atlanta |
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#2
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D Drive
In ,
kathie16 had this to say: My reply is at the bottom of your sent message: My D drive has disappeared from "My Computer". I have tried to uninstall and re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? That depends... What is your D: drive normally? Is it a hard disk or an optical disk? -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#3
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D Drive
It was the CD player and just a player.
-- kmh in Atlanta "Galen" wrote: In , kathie16 had this to say: My reply is at the bottom of your sent message: My D drive has disappeared from "My Computer". I have tried to uninstall and re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? That depends... What is your D: drive normally? Is it a hard disk or an optical disk? -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#4
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D Drive
In ,
kathie16 had this to say: My reply is at the bottom of your sent message: It was the CD player and just a player. In , kathie16 had this to say: My reply is at the bottom of your sent message: My D drive has disappeared from "My Computer". I have tried to uninstall and re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? That depends... What is your D: drive normally? Is it a hard disk or an optical disk? -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes Kathy, For that one you PROBABLY want to do it the hard way - with the registry editing bit - on this page: Missing CD/DVD Drives: http://kgiii.info/windows/XP/general...VD_drives.html I think I've explained it well enough there but if not there's more help or information available I am pretty sure. The first bit on the page is about a utility by Doug Knox and I've never actually asked him if it removes the upperfilters and lowerfilters. I suppose I should one of these days. Anyhow, in this particular instance - with an error code of 19 - it's likely the registry that needs editing. Follow the directions exactly and you should not have any problems with it. -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#5
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D Drive
Thanks. I did try one bit of registry editing which was supposed to remove
the upper and lower filters; it didn't help. I'll look at your method and try it too. At this point I don't have too much to lose????? -- kmh in Atlanta "Galen" wrote: In , kathie16 had this to say: My reply is at the bottom of your sent message: It was the CD player and just a player. In , kathie16 had this to say: My reply is at the bottom of your sent message: My D drive has disappeared from "My Computer". I have tried to uninstall and re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? That depends... What is your D: drive normally? Is it a hard disk or an optical disk? -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes Kathy, For that one you PROBABLY want to do it the hard way - with the registry editing bit - on this page: Missing CD/DVD Drives: http://kgiii.info/windows/XP/general...VD_drives.html I think I've explained it well enough there but if not there's more help or information available I am pretty sure. The first bit on the page is about a utility by Doug Knox and I've never actually asked him if it removes the upperfilters and lowerfilters. I suppose I should one of these days. Anyhow, in this particular instance - with an error code of 19 - it's likely the registry that needs editing. Follow the directions exactly and you should not have any problems with it. -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#6
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D Drive
It's back! Evidently I didn't delete the right thing but now I think I did
it correctly because the drive is back and functioning. Thanks for your help. -- kmh in Atlanta "Galen" wrote: In , kathie16 had this to say: My reply is at the bottom of your sent message: It was the CD player and just a player. In , kathie16 had this to say: My reply is at the bottom of your sent message: My D drive has disappeared from "My Computer". I have tried to uninstall and re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? That depends... What is your D: drive normally? Is it a hard disk or an optical disk? -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes Kathy, For that one you PROBABLY want to do it the hard way - with the registry editing bit - on this page: Missing CD/DVD Drives: http://kgiii.info/windows/XP/general...VD_drives.html I think I've explained it well enough there but if not there's more help or information available I am pretty sure. The first bit on the page is about a utility by Doug Knox and I've never actually asked him if it removes the upperfilters and lowerfilters. I suppose I should one of these days. Anyhow, in this particular instance - with an error code of 19 - it's likely the registry that needs editing. Follow the directions exactly and you should not have any problems with it. -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
#7
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D Drive
In ,
kathie16 had this to say: My reply is at the bottom of your sent message: It's back! Evidently I didn't delete the right thing but now I think I did it correctly because the drive is back and functioning. Thanks for your help. In , kathie16 had this to say: My reply is at the bottom of your sent message: It was the CD player and just a player. In , kathie16 had this to say: My reply is at the bottom of your sent message: My D drive has disappeared from "My Computer". I have tried to uninstall and re-install it from device manager, but get an error message to the effect that Windows is unable to start the hardware device because configuration information (in the registry) is damaged or incomplete. Code 19. I tried installing an external drive - but get the same result. I have also edited the registry per MS article ID314060 (Q314060) and nothing changed. Is there a new pc in my future?? That depends... What is your D: drive normally? Is it a hard disk or an optical disk? -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes Kathy, For that one you PROBABLY want to do it the hard way - with the registry editing bit - on this page: Missing CD/DVD Drives: http://kgiii.info/windows/XP/general...VD_drives.html I think I've explained it well enough there but if not there's more help or information available I am pretty sure. The first bit on the page is about a utility by Doug Knox and I've never actually asked him if it removes the upperfilters and lowerfilters. I suppose I should one of these days. Anyhow, in this particular instance - with an error code of 19 - it's likely the registry that needs editing. Follow the directions exactly and you should not have any problems with it. -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes Excellent. Glad you got it all sorted. The directions, where they clear enough? I sometimes worry about that. -- Galen - MS MVP - Windows (Shell/User & IE) http://dts-l.org/ "My life is spent in one long effort to escape from the commonplaces of existence." - Sherlock Holmes |
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