CD drives don't display

My CD ROM drive doesn't work, it shows up in the post as
there, and in the bios, and it opens and closes, also it
shows up in system/hardware but the one place it doesn't
show up is My Computer and it doesn't auto play either.

Under the 'add hardware wizard' I click the CD drive that
shows up, and this is the text line that it states to
me: "Windows cannot start this hardware device because
its configuration information [in the registry] is
incomplete or damaged."

The CD ROM drive works in another computer, but no CD
drives will work on this computers OS so I know it is an
OS issue, but installing it/installing it has no effect
nor dose disabling/enabling.

Take a look here

http://support.microsoft.com/default...&Product=winxp



"ian" wrote in message
...
My CD ROM drive doesn't work, it shows up in the post as
there, and in the bios, and it opens and closes, also it
shows up in system/hardware but the one place it doesn't
show up is My Computer and it doesn't auto play either.

Under the 'add hardware wizard' I click the CD drive that
shows up, and this is the text line that it states to
me: "Windows cannot start this hardware device because
its configuration information [in the registry] is
incomplete or damaged."

The CD ROM drive works in another computer, but no CD
drives will work on this computers OS so I know it is an
OS issue, but installing it/installing it has no effect
nor dose disabling/enabling.

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"ian" wrote in message
...
My CD ROM drive doesn't work, it shows up in the post as
there, and in the bios, and it opens and closes, also it
shows up in system/hardware but the one place it doesn't
show up is My Computer and it doesn't auto play either.

Under the 'add hardware wizard' I click the CD drive that
shows up, and this is the text line that it states to
me: "Windows cannot start this hardware device because
its configuration information [in the registry] is
incomplete or damaged."

The CD ROM drive works in another computer, but no CD
drives will work on this computers OS so I know it is an
OS issue, but installing it/installing it has no effect
nor dose disabling/enabling.

Take a look here

http://support.microsoft.com/default...&Product=winxp



"ian" wrote in message
...
My CD ROM drive doesn't work, it shows up in the post as
there, and in the bios, and it opens and closes, also it
shows up in system/hardware but the one place it doesn't
show up is My Computer and it doesn't auto play either.

Under the 'add hardware wizard' I click the CD drive that
shows up, and this is the text line that it states to
me: "Windows cannot start this hardware device because
its configuration information [in the registry] is
incomplete or damaged."

The CD ROM drive works in another computer, but no CD
drives will work on this computers OS so I know it is an
OS issue, but installing it/installing it has no effect
nor dose disabling/enabling.

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"ian" wrote in message
...
My CD ROM drive doesn't work, it shows up in the post as
there, and in the bios, and it opens and closes, also it
shows up in system/hardware but the one place it doesn't
show up is My Computer and it doesn't auto play either.

Under the 'add hardware wizard' I click the CD drive that
shows up, and this is the text line that it states to
me: "Windows cannot start this hardware device because
its configuration information [in the registry] is
incomplete or damaged."

The CD ROM drive works in another computer, but no CD
drives will work on this computers OS so I know it is an
OS issue, but installing it/installing it has no effect
nor dose disabling/enabling.