Windows XP OEM

Have a computer purchased 11/2001. The capacitors on the
MB blew ruining the board. I called the manufacturer and
was told that the warranty was out, too bad. So, I bought
a new MB and put it in, now the OEM won't let me install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing agreement
with MS and that I should go buy a retail copy of XP. Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?

Buy another motherboard from the manufacturer, or get a retail copy of XP.
You don't have any other choice.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on the
MB blew ruining the board. I called the manufacturer and
was told that the warranty was out, too bad. So, I bought
a new MB and put it in, now the OEM won't let me install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing agreement
with MS and that I should go buy a retail copy of XP. Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?

Why would you post a reply that is so sarcastic and
unhelpful? I believe that I stated those two choices in
me original post. I'm trying to avoid spending even more
money on a computer that is less than 2 years old. Right
now, it's collecting dust. No OS.
-----Original Message-----
Buy another motherboard from the manufacturer, or get a
retail copy of XP.
You don't have any other choice.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of XP.
Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?


.

Greetings --

Either get the replacement motherboard from the PC's manufacturer,
or buy a retail copy of the OS.

Bruce Chambers

--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on the
MB blew ruining the board. I called the manufacturer and
was told that the warranty was out, too bad. So, I bought
a new MB and put it in, now the OEM won't let me install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing agreement
with MS and that I should go buy a retail copy of XP. Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?

Greetings --

Doug wasn't being the least bit sarcastic, he was simply stating
the facts. If you find it unhelpful, you have only yourself to blame
not wanting to hear the truth.

Bruce Chambers

--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"Dawn" wrote in message
...
Why would you post a reply that is so sarcastic and
unhelpful? I believe that I stated those two choices in
me original post. I'm trying to avoid spending even more
money on a computer that is less than 2 years old. Right
now, it's collecting dust. No OS.

Why do you think that Microsoft should talk to you.

Everything you've got is OEM. They're responsible for it. Your mistake was
buying a motherboard from someone else. Now you have to deal with it by
purchasing Windows XP retail, OR, return the new motherboard and purchase a
replacement from the OEM.

No other way. Sorry!


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on the
MB blew ruining the board. I called the manufacturer and
was told that the warranty was out, too bad. So, I bought
a new MB and put it in, now the OEM won't let me install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing agreement
with MS and that I should go buy a retail copy of XP. Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?

Your choices are to buy a retail OS or another non-BIOS
locked OEM OS from a Microsoft distributor. But to install
any "new" OEM will require that you format your C: drive
because an OEM OS CD does not have the ability to upgrade.

It is one of the pitfalls of buying a computer with the big
manufacturers OEM OS installed, they often leave Windows
drivers and other component out, add stuff of their own
(which may or may not be desired by the user) and they BIOS
lock so you're stuck with them.

You can learn LINUX and get that for free or low cost. Do
you have a few months to learn how to use it.


"Dawn" wrote in message
...
| Why would you post a reply that is so sarcastic and
| unhelpful? I believe that I stated those two choices in
| me original post. I'm trying to avoid spending even more
| money on a computer that is less than 2 years old. Right
| now, it's collecting dust. No OS.
| -----Original Message-----
| Buy another motherboard from the manufacturer, or get a
| retail copy of XP.
| You don't have any other choice.
|
| --
| Doug Knox, MS-MVP Windows XP/ Windows Smart Display
| Win 95/98/Me/XP Tweaks and Fixes
| http://www.dougknox.com
| --------------------------------
| Associate Expert
| ExpertZone -
http://www.microsoft.com/windowsxp/expertzone
| --------------------------------
| Please reply only to the newsgroup so all may benefit.
| Unsolicited e-mail is not answered.
|
| "Dawn" wrote in message
| ...
| Have a computer purchased 11/2001. The capacitors on
| the
| MB blew ruining the board. I called the manufacturer
| and
| was told that the warranty was out, too bad. So, I
| bought
| a new MB and put it in, now the OEM won't let me
| install.
| Called the manuf. back and they are telling me that the
| copy of XP is BIOS specific per their licensing
| agreement
| with MS and that I should go buy a retail copy of XP.
| Or,
| I could buy another MB from them. MS won't even talk
to
| me. Any suggestions?
|
|
| .
|

Why am I upset? When the MB first went out and I called
the manuf, the choice of getting parts from them was never
offered. I was told that the warranty was out and that
they could not help me with parts. They could only give
me email support. So, I made the "mistake" of buying a
motherboard and putting it in myself. My other mistake
was thinking that I had purchased a copy of Windows XP
when I purchased my computer. No one educates people
about things like OEMs when they are buying computers.
Microsoft included. When I was buying my computer, I had
a choice of operating systems. I went to Microsoft's
website to get "informed". Nowhere did I see a warning
that if something were to go wrong they would not help
with my copy of their software if I had not purchased from
them. So, I realise now thanks to all of your helpful
responses when you purchase a computer you are NOT
purchasing a copy of windows.
-----Original Message-----
Why do you think that Microsoft should talk to you.

Everything you've got is OEM. They're responsible for it.
Your mistake was
buying a motherboard from someone else. Now you have to
deal with it by
purchasing Windows XP retail, OR, return the new
motherboard and purchase a
replacement from the OEM.

No other way. Sorry!


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of XP.
Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?


.

Dawn,

I was not being sarcastic, as Bruce pointed out. Those are your choices,
pure and simple. Jim Macklin pointed out that you can buy an OEM copy that
isn't BIOS locked. You'll save a few dollars, but to be legitimate, they're
supposed to sell those only with other hardware (meaning motherboard, CPU,
hard disk). And as you know, an OEM version entitles you to no free support
from Microsoft, of any kind, and an exorbitant charge if you call for "paid
support". And the OEM version is allegedly supported by the company that
sold it to you. So if you go to http://www.flybynightcomputers.com (not a
real link, at least I hope not!) and try to get support from them? Very,
very doubtful.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Dawn" wrote in message
...
Why would you post a reply that is so sarcastic and
unhelpful? I believe that I stated those two choices in
me original post. I'm trying to avoid spending even more
money on a computer that is less than 2 years old. Right
now, it's collecting dust. No OS.
-----Original Message-----
Buy another motherboard from the manufacturer, or get a
retail copy of XP.
You don't have any other choice.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of XP.
Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?


.

-----Original Message-----
Why am I upset? When the MB first went out and I called
the manuf, the choice of getting parts from them was
never
offered. I was told that the warranty was out and that
they could not help me with parts. They could only give
me email support. So, I made the "mistake" of buying a
motherboard and putting it in myself. My other mistake
was thinking that I had purchased a copy of Windows XP
when I purchased my computer. No one educates people
about things like OEMs when they are buying computers.
Microsoft included. When I was buying my computer, I
had
a choice of operating systems. I went to Microsoft's
website to get "informed". Nowhere did I see a warning
that if something were to go wrong they would not help
with my copy of their software if I had not purchased
from
them. So, I realise now thanks to all of your helpful
responses when you purchase a computer you are NOT
purchasing a copy of windows.
-----Original Message-----
Why do you think that Microsoft should talk to you.

Everything you've got is OEM. They're responsible for
it.
Your mistake was
buying a motherboard from someone else. Now you have to
deal with it by
purchasing Windows XP retail, OR, return the new
motherboard and purchase a
replacement from the OEM.

No other way. Sorry!


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that
the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of
XP.
Or,
I could buy another MB from them. MS won't even talk
to
me. Any suggestions?


.

.
Well said Dawn. When buying a computer, it's not what
they say but what they do'nt say to the vast majority of
the consuming public who do not have a clue. Being a
newbie or even somewhat more computer savvy does not
protect us from those who would take advantage. And
PLEASE dont give me that BS about taking classes,going to
school and getting a computer science degree,just to use
one of these damn contraptions to try and not fall so far
behind ones peers.Sure,it's in the small print! But I
can't see the small print with my tri-focals.I can barely
see the computer screen . So, all you techie know it alls
out there be a little less judgmental about what you pile
on a poor ignorant slob like me and millions of others
that are just trying to catch up and are hanging on by
our fingernails.
Again Dawn, WELL SAID!!!!!!!!!!!!!

"Dawn" wrote:

So, I made the "mistake" of buying a
motherboard and putting it in myself. My other mistake
was thinking that I had purchased a copy of Windows XP
when I purchased my computer.

You sort of acquired the right to _use_ a copy of Windows XP. Under
certain circumstances, such as not doing anything out of the
ordinary to your nice black box of a computer.

Sorry, do I sound disgruntled?

You obviously need retail versions unless you're an OEM yourself
and plan to bundle bondage operating systems with your computers.

No one educates people
about things like OEMs when they are buying computers.
Microsoft included.

I understand too well why you're upset. If it's any consolation, I
made a similar mistake when I bought a copy of XP Pro from a
software vendor I located via eBay.

According to the vendor's website, the difference between the OEM
and retail versions was that the OEM version a) won't get me
support from MS (didn't care), b) features additional tools for
system builders (never looked), and c) is cheaper (Yay. I like
cheap.)

What I didn't know was that the OS is now bound by means of MS'
EULA to the (cheap'n'nasty, soon-to-go) computer I installed it on.
Not a word about _that_ in the product description.

My fault for being so naive as to think I could use "my" (ha!)
software the way I wanted to? The whole concept of tying an
operating systems to a specific _computer_, not to prevent illegal
copying but for... sheesh, I don't know what for. It still seems
absurd to me.

Thanks, I'm done venting my helpless anger for the foreseeable
future.

~Ally
--
Never send a monster to do the work of an evil scientist.

-----Original Message-----
Why am I upset? When the MB first went out and I called
the manuf, the choice of getting parts from them was
never
offered. I was told that the warranty was out and that
they could not help me with parts. They could only give
me email support. So, I made the "mistake" of buying a
motherboard and putting it in myself. My other mistake
was thinking that I had purchased a copy of Windows XP
when I purchased my computer. No one educates people
about things like OEMs when they are buying computers.
Microsoft included. When I was buying my computer, I
had
a choice of operating systems. I went to Microsoft's
website to get "informed". Nowhere did I see a warning
that if something were to go wrong they would not help
with my copy of their software if I had not purchased
from
them. So, I realise now thanks to all of your helpful
responses when you purchase a computer you are NOT
purchasing a copy of windows.
-----Original Message-----
Why do you think that Microsoft should talk to you.

Everything you've got is OEM. They're responsible for
it.
Your mistake was
buying a motherboard from someone else. Now you have to
deal with it by
purchasing Windows XP retail, OR, return the new
motherboard and purchase a
replacement from the OEM.

No other way. Sorry!


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that
the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of
XP.
Or,
I could buy another MB from them. MS won't even talk
to
me. Any suggestions?


.

.
By the way,can anybody there spell LEGAL LOOPHOLE?????

It's like anything else you buy -- the salesman isn't going to tell you all
the pitfalls of buying his particular product. If you go car shopping, they
aren't going to tell you that one model has parts back-ordered for months,
they're going to talk about great prices, good gas mileage, etc.

As far as MS not supporting OEM software, that information is easily
available. There are questions posted on these boards almost daily asking
what the difference is between OEM and retail software. As far as Microsoft
"warning" you, that information is part of the EULA (end-user license
agreement) that you clicked "ok" on when you first got your computer, and
that file is still on your computer. As far as not finding it when you
looked at MSs web site, what company is going to post "Things we aren't
going to do for you under various specific circumstances"? The list would be
endless. But the information is there if you look for it.

You'll find that it's the same thing with all the "parts" of your old
computer. When you tried to get a new motherboard, you went to the company
that made the computer, not the company that made the motherboard, right? If
you went to the company that made the motherboard, they wouldn't help you.
If you had a SoundBlaster sound card in your computer and you had problems
with it, they'd tell you to go back to the computer manufacturer, too.
That's the way it works.

It's really not much different than any OEM product. If you bought a car and
the radio blew up, you'd take it back to the car dealer, you wouldn't go
back to the company that made the radio or its components. OEM parts,
including software, are just like that radio...they're part of the whole
thing that you're buying -- either computer or car -- and when you have a
problem with any component, you go back to the place that built the whole
thing, not to the company that made each component.

This probably isn't something that people think about when they buy
something, until things go wrong. When you buy your next computer (or
anything else, for that matter), you'll have a better idea of what you're
really getting for your money.

"Dawn" wrote in message
...
Why am I upset? When the MB first went out and I called
the manuf, the choice of getting parts from them was never
offered. I was told that the warranty was out and that
they could not help me with parts. They could only give
me email support. So, I made the "mistake" of buying a
motherboard and putting it in myself. My other mistake
was thinking that I had purchased a copy of Windows XP
when I purchased my computer. No one educates people
about things like OEMs when they are buying computers.
Microsoft included. When I was buying my computer, I had
a choice of operating systems. I went to Microsoft's
website to get "informed". Nowhere did I see a warning
that if something were to go wrong they would not help
with my copy of their software if I had not purchased from
them. So, I realise now thanks to all of your helpful
responses when you purchase a computer you are NOT
purchasing a copy of windows.
-----Original Message-----
Why do you think that Microsoft should talk to you.

Everything you've got is OEM. They're responsible for it.
Your mistake was
buying a motherboard from someone else. Now you have to
deal with it by
purchasing Windows XP retail, OR, return the new
motherboard and purchase a
replacement from the OEM.

No other way. Sorry!


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of XP.
Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?


.

"Dawn" wrote in message
...

Why would you post a reply that is so sarcastic and
unhelpful? I believe that I stated those two choices in
me original post. I'm trying to avoid spending even more
money on a computer that is less than 2 years old. Right
now, it's collecting dust. No OS.


I don't read Doug's reply as being sarcastic or unhelpful at all.
You may want to have another choice besides the two you stated,
but there isn't one. Doug confirmed that for you.

We all understand that you're trying not to spend more money, but
sometimes (like now) that's your only choice.

--
Ken Blake
Please reply to the newsgroup



-----Original Message-----
Buy another motherboard from the manufacturer, or get a
retail copy of XP.
You don't have any other choice.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of XP.
Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?


.

If you buy a Ford that has a Motorola radio, where do you go for service on
the radio? Ford, of course. That's where you bought the product!

"Dawn" wrote in message
...
Why am I upset? When the MB first went out and I called
the manuf, the choice of getting parts from them was never
offered. I was told that the warranty was out and that
they could not help me with parts. They could only give
me email support. So, I made the "mistake" of buying a
motherboard and putting it in myself. My other mistake
was thinking that I had purchased a copy of Windows XP
when I purchased my computer. No one educates people
about things like OEMs when they are buying computers.
Microsoft included. When I was buying my computer, I had
a choice of operating systems. I went to Microsoft's
website to get "informed". Nowhere did I see a warning
that if something were to go wrong they would not help
with my copy of their software if I had not purchased from
them. So, I realise now thanks to all of your helpful
responses when you purchase a computer you are NOT
purchasing a copy of windows.
-----Original Message-----
Why do you think that Microsoft should talk to you.

Everything you've got is OEM. They're responsible for it.
Your mistake was
buying a motherboard from someone else. Now you have to
deal with it by
purchasing Windows XP retail, OR, return the new
motherboard and purchase a
replacement from the OEM.

No other way. Sorry!


"Dawn" wrote in message
...
Have a computer purchased 11/2001. The capacitors on
the
MB blew ruining the board. I called the manufacturer
and
was told that the warranty was out, too bad. So, I
bought
a new MB and put it in, now the OEM won't let me
install.
Called the manuf. back and they are telling me that the
copy of XP is BIOS specific per their licensing
agreement
with MS and that I should go buy a retail copy of XP.
Or,
I could buy another MB from them. MS won't even talk to
me. Any suggestions?


.