SAMSUNG Mobile MTP Device error mounting Samsung Galaxy S3 on Windows

On Sun, 16 Feb 2014 21:16:15 -0500, Paul wrote:

"Windows XP requires Windows Media Player 10 or higher;
later Windows versions have built-in [MTP] support."

Now that's interesting!
(EDIT: You're a genius!)

I have never used Windows Media Player (I use the K-Lite Codec Pack, which
not only supplies every codec known to man, but it also supplies the
compact Media Player Classic program, which has worked for me, for many
years.

Until now!

Looking for the Windows version of the media player bloatware, I find it,
unused, over here (where I've never installed anything):
C:\Program Files\Windows Media Player

Running wmplayer.exe, I get a "Welcome to Windows Media Player 8 Series"
message. http://farm4.staticflickr.com/3777/1...2f8d6b06_o.jpg

So, I clearly don't have WMP version 10 on this WinXP SP10 installation.

As much as I hate to install bloatware, I need MTP, so I found WMP he
http://www.microsoft.com/en-us/downl....aspx?id=20426

So, I installed WMP 10:
http://farm4.staticflickr.com/3832/1...3e060c8d_o.jpg
http://farm8.staticflickr.com/7291/1...1ae33cd7_o.jpg

I haven't rebooted yet, but I just plugged in the Galaxy S3 and
a strange (but welcome) popup message showed up:
"MTP Media Player: Windows can perform the same action each time
you connect this device. What do you want Windows to do?
Synchronize media files to this device using Windows Media Player.
Take no action."
http://farm4.staticflickr.com/3804/1...30d27ae9_o.jpg

I told it to take no action (mainly because I don't store any music
files on my Android phone anyway).

Better yet.I don't see any hardware bubble errors popping up!
And, whereas before, we only had this entry in the Device Manager:
Universal Serial Bus controllers
SAMSUNG Mobile USB Composite Device
We now have an additional entry in the Device Manager:
Windows Portable Devices
SAMSUNG Mobile MTP Device
http://farm4.staticflickr.com/3709/1...508c0027_o.jpg

Woo hoo! You're a genius!
(How on earth you knew that MTP came with WMP is beyond me!)

On Sun, 16 Feb 2014 20:23:40 -0800, Jim Chalderoni wrote:

Woo hoo! You're a genius!
(How on earth you knew that MTP came with WMP is beyond me!)

Just as you had suggested, it seems that Windows Media Player 10,
somehow, installed (enabled?) the following MTP driver on WinXPSP3:
SAMSUNG Mobile MTP Device
C:\WINDOWS\System32\Drivers\wpdusb.sys
Driver Provider: SAMSUNG Electronics Co., Ltd.
Driver Date: 12/11/2013
Driver Version: 2.11.6.0

And, better yet, both the internal memory & SD card now show up in Windows!
http://farm8.staticflickr.com/7327/1...8f0dbca8_o.jpg

I still haven't rebooted WinXP since installing MTP, so maybe that is why
only the directories on the Android phone are visible - but not the
all-important files.
http://farm4.staticflickr.com/3752/1...e4419b90_o.jpg

When, in Windows, I step into the Data or Media folders for either the
internal memory or the SD card on the phone, all I get are shortcuts
(even with the phone clearly unlocked and ready for use).

So, I will reboot the WinXP PC and the Samsung Galaxy S3 & report back.

On Sun, 16 Feb 2014 20:40:01 -0800, Jim Chalderoni wrote:

So, I will reboot the WinXP PC and the Samsung Galaxy S3 & report back.

Thanks to you, I'm close. Very close.
But, still, the folders below "Data" & "Media" are only shortcuts:
http://farm8.staticflickr.com/7443/1...07019a6d_o.jpg

I'm not sure why, with Android 4.3, I'm only getting shortcuts, instead of
the actual files, nor why I see a "Media" & "Data" hierarchy (since it
should be all at the top level), so, I futzed about on the Galaxy S3.

Settings-About Device-Build number-Build number-Build number
Pressing "Build number" the third time turned on developer options.

Settings-Developer options-USB debugging = ON
But, that didn't seem to make any difference.
(I'd show you a screenshot, but I can't access the Pictures/Screenshots
folder because it's just a symbolic link, and not a directory.)

Am 16.02.2014 23:20, schrieb Jim Chalderoni:
The result is that the S3 won't mount onto the WinXP SP3 PC with
the Samsung Galaxy S3 in MTP mode.


Hello!
Try this:
1) Install Nexus Root Toolkit
http://www.wugfresh.com/nrt/
OK, it is for Nexus, but we only need the device manager and USBDeview.

2) Plug in your Samsung

3) Start the programm and select "Full driver Installazion Guide..:"

4) Goto Step one and select "Lauch device manager" and delete all
drivers for the Samsung.
Please select: remove drivers from disk.

5) Launch "USBDeview"
Remove every thing with the name Samsung.

6) Remove device from computer

7) Restatrt computer

8) Plug in your Samsung an install the NEW drivers.

Hope, this helps.


I only read: comp.mobile.androidm so place your answer there.

Jim Chalderoni wrote:
On Sun, 16 Feb 2014 20:40:01 -0800, Jim Chalderoni wrote:

So, I will reboot the WinXP PC and the Samsung Galaxy S3 & report back.

Thanks to you, I'm close. Very close.
But, still, the folders below "Data" & "Media" are only shortcuts:
http://farm8.staticflickr.com/7443/1...07019a6d_o.jpg

I'm not sure why, with Android 4.3, I'm only getting shortcuts, instead of
the actual files, nor why I see a "Media" & "Data" hierarchy (since it
should be all at the top level), so, I futzed about on the Galaxy S3.

Settings-About Device-Build number-Build number-Build number
Pressing "Build number" the third time turned on developer options.

Settings-Developer options-USB debugging = ON
But, that didn't seem to make any difference.
(I'd show you a screenshot, but I can't access the Pictures/Screenshots
folder because it's just a symbolic link, and not a directory.)

The question about "where is my MTP driver" has come up before.

MTP was added as a class, rather late in the USB development cycle.
That still doesn't explain why it had to be bundled with WMP.
At one time, Microsoft was having trouble getting people to
upgrade to the DRM-laden later versions of WMP, and the
theory was, it was a "carrot" to suck you into installing
the later version of WMP. While MTP is all about "digital rights
management", and preventing the transfer of commercial material,
that would not have prevented it from being a separate download,
just as a driver. WMP is not the only way you might talk to
a mobile device. At least, I hope not. I should be able to
write my own app if I want, and attempt to access files over MTP.

Maybe an Android user can explain the behavior you're seeing.
I haven't a clue what their file system is supposed to look like.

From the Wikipedia article:

"MTP and PTP specifically overcome this issue by making the unit
of managed storage a local file rather than an entire (possibly
very large) unit of mass storage at the block level. In this way,
MTP works like a transactional file system - either the entire file
is written/read or nothing. The storage media is not affected by
failed transfers."

So on a Windows computer, your disk is considered a block device,
and you ask for "Sectors". Whereas, with MTP, the unit of exchange
is "files". Which is why it doesn't matter what the file system is
on the Android end. As the protocol apparently exchanges "files".

The remaining question then is, why it isn't able to hop a symbolic
link and get to the real file at the end of it. Or for that matter,
how MTP deals with permissions on file systems - like, what
prevents MTP from traversing places it isn't supposed to go ?

Paul

On Mon, 17 Feb 2014 05:43:14 -0500, Paul wrote:

[MTP] was a "carrot" to suck you into installing
the later version of WMP.

Well, after more than fifteen years of never having any need for WMP (since
Media Player Classic works just fine), MS finally was able to "induce" me
into installing the WMP, for the first time in my life!

Maybe an Android user can explain the behavior you're seeing.
I haven't a clue what their file system is supposed to look like.

Normally, you see just two top level directories, "phone" and "sdcard".
Below that, are all the directories that I see now, only, they're actual
folders and not just icons to nothing.

Normally there is no distinction of "Data" and "Media" in either the
"phone" or the "sdcard" directories; so, somehow, WinXP *added* another
level of hierarchy.

To see that those odd "Data" and "Media" directdories don't actually exist,
I connected that same phone to Debian-based Linux, and, guess what? The
same phone mounted just fine, and it did *not* have those additional Data
and Media hierarchies. Also, the shortcuts were actual directories, like
they're supposed to be.

So, it's only on WinXP where this oddity occurs.

The remaining question then is, why it isn't able to hop a symbolic
link and get to the real file at the end of it.

I'm going to test the same phone on another WinXP system today.
Also I'm going to try another phone on this WinXP system.

I'll report back.

On Mon, 17 Feb 2014 06:49:28 +0000, David Taylor wrote:

You should be thinking about moving on from Windows XP...
Perhaps the problem will then go away.

It's a long story, but I just loaded that Windows XP this week onto that
laptop (which is actually used by my grandchild when she is visiting).

This Win7 laptop was acting up something fierce, so, I had recently called
Dell to get the installation disks, and it turned out that the Win7 laptop
was originally WinXP.

So, the only installation disks Dell could send me were those for WinXP
SP3. So that's why it has WinXP on it today.

BTW, there's nothing in Windows 7 or Windows 8 that a kid who mostly surfs
the web and plays games really needs. (But that's a topic for a different
thread!). So, Windows XP is fine (except for the artificial EOL issue.)

Jim Chalderoni wrote:
Anyone have a solution for the inability to mount an S3?
http://farm8.staticflickr.com/7421/1...453e865e_o.jpg

I had already downloaded and installed the Samsung driver found at:
http://www.samsung.com/us/support/downloads

Here is the Windows USB driver that I had prior installed:
http://farm8.staticflickr.com/7301/1...d186ef6e_o.jpg

But whenever I plug the Galaxy S3 into the WinXP USB port, I get:
There was a problem installing this softwa
SAMSUNG Mobile MTP Device

The result is that the S3 won't mount onto the WinXP SP3 PC with
the Samsung Galaxy S3 in MTP mode.

Any suggestions

---
This email is free from viruses and malware because avast! Antivirus protection is active.
http://www.avast.com

I installed the Samsung drivers (http://www.samsung.com/kies/) inside of
the Kies software and mine is fine!
--
Ben aka cMech http://cmech.dynip.com

Am 17.02.2014 16:50, schrieb Jim Chalderoni:
On Mon, 17 Feb 2014 06:49:28 +0000, David Taylor wrote:

You should be thinking about moving on from Windows XP...
Perhaps the problem will then go away.

It's a long story, but I just loaded that Windows XP this week onto that
laptop (which is actually used by my grandchild when she is visiting).

This Win7 laptop was acting up something fierce, so, I had recently called
Dell to get the installation disks, and it turned out that the Win7 laptop
was originally WinXP.

So, the only installation disks Dell could send me were those for WinXP
SP3. So that's why it has WinXP on it today.

BTW, there's nothing in Windows 7 or Windows 8 that a kid who mostly surfs
the web and plays games really needs. (But that's a topic for a different
thread!). So, Windows XP is fine (except for the artificial EOL issue.)

In an other thread I described, how to remove all old Samsung stuff.

Download KIES from Samsung.
It should have alle drivers you need.


Olaf

"Jim Chalderoni" wrote in message
...
On Mon, 17 Feb 2014 00:10:11 -0000, Tommy wrote:



Code 10 ??
Something else is using what samsungs driver should be using

Hmmmmmmmmmmmmm........ I don't know what to make of that observation.

http://pcsupport.about.com/od/findby...e-10-error.htm

One other thing to reiterate :-)

Updating drivers sometimes work - but not always.
But, if the driver was corrupt or was being read wrongly for some reason
(ie.,,, a/v or other installed programmes)
then uninstalling the drivers, doing a CC registry cleaning and then
reinstalling the drivers *might* help.

I get this occasionally on this machine trying to back up or sync my iPad or
iPhone - don't ask me why or what - I just uninstall and start all over
again. Yet I have an older machine which never gives me an ounce of
bother - figger that ehh :-)

Keep us posted anyway on progress or lack of it

And (advisory cap on) so far I've not found a problem that this lot and/or
googling didn't fix - keep trying
Cheers
Tommy

On 2/17/2014 10:45 AM, Jim Chalderoni wrote:

...
Normally, you see just two top level directories, "phone" and "sdcard".
Below that, are all the directories that I see now, only, they're actual
folders and not just icons to nothing.

Normally there is no distinction of "Data" and "Media" in either the
"phone" or the "sdcard" directories; so, somehow, WinXP *added* another
level of hierarchy.

To see that those odd "Data" and "Media" directdories don't actually exist,
I connected that same phone to Debian-based Linux, and, guess what? The
same phone mounted just fine, and it did *not* have those additional Data
and Media hierarchies. Also, the shortcuts were actual directories, like
they're supposed to be.

So, it's only on WinXP where this oddity occurs.
...

Jim,

I'm not very knowledgeable about any of this. My only experience came
from buying a Nexus 7 and attempting to hook it up to my Ubuntu Linux
12.04 system - when I discovered that there's this thing called Media
Transport Protocol (MTP), and it's not the same as exposing a USB disk -
which is how all of my older devices appeared to Linux.

So, bearing my ignorance in mind, I think that MTP is purposely designed
to show its own view of the file system - only exposing "media"
directories - which it names in its own way. I don't think you can use
it to see other directories on the system, or to see the actual file
system hierarchy. This feature is intended to safeguard typical users
with very limited computer knowledge from doing things that will get
them in trouble, while also adding some error correction that is not
otherwise present.

I got MTP working on Linux but had to copy files to and from the
directories that MTP would expose, and move them outside of MTP from
where they were before, or where they should be after, the transfers
were complete.

I don't think the problem will be limited to XP. I think you'll also
see it on Win 7 and 8. I think it's an MTP design limitation, not an OS
limitation. But I don't know that for sure. Someone with direct
exeprience can say.

If you have a WiFi network I can suggest a much more flexible solution
than MTP. Install a WiFi file transfer program. I use the free
AirDroid application. It enables me to transfer files from any
directory on the device to wherever I want on any of my computers with
nothing but a WiFi connection and a web browser on the computers. It
wouldn't matter if they are Windows, Linux, or Mac. If they've got a
web browser and a WiFi device, they'll work.

I wouldn't be surprised if AirDroid is reading my address book and
selling all my contacts to Elbonian spammers but, what the heck, the
Elbonians already have my email addresses from all the other Android
spyware programs I've installed - or Google has installed for me.

Aside from that issue, AirDroid is a very powerful program that does a
lot besides file transfer, and it has a very elegant and effective user
interface. And there's no installation hassle. Just get it from the
Google Play store and that's it.

Alan