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Desktop Problems Following Reboot
Here is a problem that I hope someone will be able to help me with .
Earlier this eveining after installing a programme.Roxio's Video Wave Movie Maker I rebooted as requested and when it restarted it went through the usual motions,then the "welcome" screen and the desktop appeared but it went no further -absolutely no icons are on the destop .I managed to get in to Agent by going via Task Manager / New Task and opening my C Drive and opening Internet Explorer which brought up my Internet Connection box. So how do I get the icons restored ,guys .??? I am ,of course ,using Windows XP Stuart |
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#2
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Desktop Problems Following Reboot
Please post back here with info if this helped or not.
There is a very good chance this is being caused by a virus. Reboot Windows XP into Safe Mode --How to start Windows XP in Safe mode-- http://service1.symantec.com/SUPPORT...01060608000039 1) Goto StartRunType "regedit" 2) Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run and delete "Explorer %SYSTEM%\Explorer.exe" 3) Reboot your PC as normal. If that doesnt work... Reboot Windows XP into Safe Mode --How to start Windows XP in Safe mode-- http://service1.symantec.com/SUPPORT...01060608000039 1) Open My Computer and navigate to C:\Windows\System32. Search in the System32 directory for "explore.exe" or "explorer.exe" If the file exists delete it. 2) Goto http://housecall.trendmicro.com/ and scan your either system for virus. 3) Reboot your PC. NOTE: Do NOT delete "explorer.exe" from your C:\Windows directory! You may try the following if you don't boot into Safe Mode. 1) Press CTRL+SHIFT+ESC 2) Goto the Applications Tab 3) Click New Task... 4) Type "C:\Windows\explorer.exe", hit Enter 5) Open My Computer and navigate to C:\Windows\System32. Search in the System32 directory for "explore.exe" or "explorer.exe" If the file exists delete it. NOTE: Do NOT delete "explorer.exe" from your C:\Windows directory! Also try a virus scan to clean things up. 1) Open Internet Explorer 2) Goto http://housecall.trendmicro.com/ and scan your either system for virus. 3) Reboot your PC and see if you now have a desktop. If that doesnt work goto... Line 195 "Restore Desktop Icons and Taskbar" http://www.kellys-korner-xp.com/xp_tweaks.htm Run the VBS script and then reboot your PC. ---If none of the above help i would suggest trying a repair install of Windows XP.--- How to Perform a Windows XP Repair Install http://www.michaelstevenstech.com/XPrepairinstall.htm ----More Help for No Desktop/No Taskbar---- W32.Aplore Removal Information W32.HLLP.Handy Removal Information http://securityresponse.symantec.com...llp.handy.html Taskbar Is Missing When You Log On to Windows http://support.microsoft.com/default...;EN-US;Q318027 "Stuart" wrote in message ... Here is a problem that I hope someone will be able to help me with . Earlier this eveining after installing a programme.Roxio's Video Wave Movie Maker I rebooted as requested and when it restarted it went through the usual motions,then the "welcome" screen and the desktop appeared but it went no further -absolutely no icons are on the destop .I managed to get in to Agent by going via Task Manager / New Task and opening my C Drive and opening Internet Explorer which brought up my Internet Connection box. So how do I get the icons restored ,guys .??? I am ,of course ,using Windows XP Stuart |
#3
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Desktop Problems Following Reboot
Hi Stuart,
Repair/Customize Desktop, Quick Launch, Taskbar and Notification Area http://www.kellys-korner-xp.com/taskbarplus!.htm -- All the Best, Kelly MS-MVP Win98/XP [AE-Windows® XP] Troubleshooting Windows XP http://www.kellys-korner-xp.com Repair/Customize Quick Launch, Taskbar and Notification Area http://www.kellys-korner-xp.com/taskbarplus!.htm Doug's Windows XP Security Console http://www.dougknox.com/xp/utils/xp_securityconsole.htm "Stuart" wrote in message ... Here is a problem that I hope someone will be able to help me with . Earlier this eveining after installing a programme.Roxio's Video Wave Movie Maker I rebooted as requested and when it restarted it went through the usual motions,then the "welcome" screen and the desktop appeared but it went no further -absolutely no icons are on the destop .I managed to get in to Agent by going via Task Manager / New Task and opening my C Drive and opening Internet Explorer which brought up my Internet Connection box. So how do I get the icons restored ,guys .??? I am ,of course ,using Windows XP Stuart |
#4
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Desktop Problems Following Reboot
On Fri, 28 Nov 2003 18:50:59 -0600, "Chris Lanier"
wrote: Please post back here with info if this helped or not. There is a very good chance this is being caused by a virus. Reboot Windows XP into Safe Mode --How to start Windows XP in Safe mode-- http://service1.symantec.com/SUPPORT...01060608000039 1) Goto StartRunType "regedit" 2) Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Run and delete "Explorer %SYSTEM%\Explorer.exe" 3) Reboot your PC as normal. If that doesnt work... Reboot Windows XP into Safe Mode --How to start Windows XP in Safe mode-- http://service1.symantec.com/SUPPORT...01060608000039 1) Open My Computer and navigate to C:\Windows\System32. Search in the System32 directory for "explore.exe" or "explorer.exe" If the file exists delete it. 2) Goto http://housecall.trendmicro.com/ and scan your either system for virus. 3) Reboot your PC. NOTE: Do NOT delete "explorer.exe" from your C:\Windows directory! You may try the following if you don't boot into Safe Mode. 1) Press CTRL+SHIFT+ESC 2) Goto the Applications Tab 3) Click New Task... 4) Type "C:\Windows\explorer.exe", hit Enter 5) Open My Computer and navigate to C:\Windows\System32. Search in the System32 directory for "explore.exe" or "explorer.exe" If the file exists delete it. NOTE: Do NOT delete "explorer.exe" from your C:\Windows directory! Also try a virus scan to clean things up. 1) Open Internet Explorer 2) Goto http://housecall.trendmicro.com/ and scan your either system for virus. 3) Reboot your PC and see if you now have a desktop. If that doesnt work goto... Line 195 "Restore Desktop Icons and Taskbar" http://www.kellys-korner-xp.com/xp_tweaks.htm Run the VBS script and then reboot your PC. ---If none of the above help i would suggest trying a repair install of Windows XP.--- How to Perform a Windows XP Repair Install http://www.michaelstevenstech.com/XPrepairinstall.htm ----More Help for No Desktop/No Taskbar---- W32.Aplore Removal Information W32.HLLP.Handy Removal Information http://securityresponse.symantec.com...llp.handy.html Taskbar Is Missing When You Log On to Windows http://support.microsoft.com/default...;EN-US;Q318027 "Stuart" wrote in message .. . Hi Chris ,Thx for your help and the links which I had a look at . I couldnt see the file explore or explorer.exe mentioned as possibly being in C:\windows\System 32 but what appears to have solved the problem is going in to Task Manager and stopping explorer.exe and a few minutes after all the icons/taskbar and start menu appeared .Hope they stay next time I reboot. At least I now know how to get connected and get in to mail,ng's etc even if the route is rather tortuous . Any idea what might have caused this ?? When searching around I did find something . I noticed that when I rebooted yesterday a new screen came up which showed my name on the screen as account holder and I had to click that before it went on to the desktop. I went in to Control Panel/User Accounts and as well as my own account and an unused guest account there was another one and I did not recognise the name used,unless it was the guy who built the pc so I deleted it anyway. thx again Stuart |
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