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Activation problems
I installed a new CPU and Motherboard in a system and got a message I
needed to activate again. I was forced to use phone method which went well however Windows still says it is not activated. I have read countless how to instructions but none about this specific issue. Anyone? |
#2
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Activation problems
"Al Drake" wrote in message
I installed a new CPU and Motherboard in a system and got a message I needed to activate again. I was forced to use phone method which went well however Windows still says it is not activated. I have read countless how to instructions but none about this specific issue. Anyone? Do it again. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
#3
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Activation problems
On 6/29/2014 5:37 AM, dadiOH wrote:
"Al Drake" wrote in message I installed a new CPU and Motherboard in a system and got a message I needed to activate again. I was forced to use phone method which went well however Windows still says it is not activated. I have read countless how to instructions but none about this specific issue. Anyone? Do it again. I guess I could try that. I was thinking they had a system that never failed as it has never let me down in the past. I was wondering if others have had this happen and can provide some successful experiences of what the actual problem was. I figured by now there might be known issues and a definitive answer. |
#4
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Activation problems
On Sun, 29 Jun 2014 04:52:01 -0400, Al Drake wrote:
I installed a new CPU and Motherboard in a system and got a message I needed to activate again. I was forced to use phone method which went well however Windows still says it is not activated. I have read countless how to instructions but none about this specific issue. Anyone? I'm struggling, and failing, to understand why you don't raise this question with the authority that dispenses the activations. -- Stan Brown, Oak Road Systems, Tompkins County, New York, USA http://OakRoadSystems.com Shikata ga nai... |
#5
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Activation problems
On 6/29/2014 6:30 AM, Stan Brown wrote:
On Sun, 29 Jun 2014 04:52:01 -0400, Al Drake wrote: I installed a new CPU and Motherboard in a system and got a message I needed to activate again. I was forced to use phone method which went well however Windows still says it is not activated. I have read countless how to instructions but none about this specific issue. Anyone? I'm struggling, and failing, to understand why you don't raise this question with the authority that dispenses the activations. It would be nice if it were like contacting the cable company and someone was actually there to help a paying customer. I have never had luck getting a real line of communication open from Microsoft. Have you had to call them about this and can say you don't have to speak to someone with broken English? |
#6
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Activation problems
|I installed a new CPU and Motherboard in a system and got a message I
| needed to activate again. I was forced to use phone method which went | well however Windows still says it is not activated. You were forced? Why wouldn't it work online? Also, are you aware of the OEM vs full license distinction? If it's an OEM license and the motherboard is not the exact same, then according to Microsoft's inventive licensing you don't have a right to activate. In other words, if you have a Dell and get a Dell replacement motherboard it should be fine. If you built it yourself and replaced the motherboard with an exact match it should activate. But if you did not buy a full license (for about $100 more than the OEM version) and you upgraded the motherboard, then you're out of luck. |
#7
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Activation problems
Mayayana wrote:
|I installed a new CPU and Motherboard in a system and got a message I | needed to activate again. I was forced to use phone method which went | well however Windows still says it is not activated. You were forced? Why wouldn't it work online? Also, are you aware of the OEM vs full license distinction? If it's an OEM license and the motherboard is not the exact same, then according to Microsoft's inventive licensing you don't have a right to activate. In other words, if you have a Dell and get a Dell replacement motherboard it should be fine. If you built it yourself and replaced the motherboard with an exact match it should activate. But if you did not buy a full license (for about $100 more than the OEM version) and you upgraded the motherboard, then you're out of luck. Are you aware of the 120 day slate clean MS does on activation? -- Alias |
#8
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Activation problems
On 6/29/2014 8:55 AM, Alias wrote:
Mayayana wrote: |I installed a new CPU and Motherboard in a system and got a message I | needed to activate again. I was forced to use phone method which went | well however Windows still says it is not activated. You were forced? Why wouldn't it work online? Also, are you aware of the OEM vs full license distinction? If it's an OEM license and the motherboard is not the exact same, then according to Microsoft's inventive licensing you don't have a right to activate. In other words, if you have a Dell and get a Dell replacement motherboard it should be fine. If you built it yourself and replaced the motherboard with an exact match it should activate. But if you did not buy a full license (for about $100 more than the OEM version) and you upgraded the motherboard, then you're out of luck. Are you aware of the 120 day slate clean MS does on activation? I'm not. What is it? |
#9
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Activation problems
Al Drake wrote:
On 6/29/2014 8:55 AM, Alias wrote: Mayayana wrote: |I installed a new CPU and Motherboard in a system and got a message I | needed to activate again. I was forced to use phone method which went | well however Windows still says it is not activated. You were forced? Why wouldn't it work online? Also, are you aware of the OEM vs full license distinction? If it's an OEM license and the motherboard is not the exact same, then according to Microsoft's inventive licensing you don't have a right to activate. In other words, if you have a Dell and get a Dell replacement motherboard it should be fine. If you built it yourself and replaced the motherboard with an exact match it should activate. But if you did not buy a full license (for about $100 more than the OEM version) and you upgraded the motherboard, then you're out of luck. Are you aware of the 120 day slate clean MS does on activation? I'm not. What is it? After 120 days, MS wipes the slate clean and if you were to try an activate another computer with the same license, it will activate online. -- Alias |
#10
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Activation problems
On 6/30/2014 2:03 PM, Alias wrote:
Al Drake wrote: On 6/29/2014 8:55 AM, Alias wrote: Mayayana wrote: |I installed a new CPU and Motherboard in a system and got a message I | needed to activate again. I was forced to use phone method which went | well however Windows still says it is not activated. You were forced? Why wouldn't it work online? Also, are you aware of the OEM vs full license distinction? If it's an OEM license and the motherboard is not the exact same, then according to Microsoft's inventive licensing you don't have a right to activate. In other words, if you have a Dell and get a Dell replacement motherboard it should be fine. If you built it yourself and replaced the motherboard with an exact match it should activate. But if you did not buy a full license (for about $100 more than the OEM version) and you upgraded the motherboard, then you're out of luck. Are you aware of the 120 day slate clean MS does on activation? I'm not. What is it? After 120 days, MS wipes the slate clean and if you were to try an activate another computer with the same license, it will activate online. That's good to know. Sometimes I need to activate more often but rarely. Sometimes I can add new hardware and nothing shows. Other times I need to activate the install. The same with moving to another machine if I retire one or another. I have no idea why my latest automated phone activation failed but it is nice to know some of the rules. Thanks. |
#11
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Activation problems
| After 120 days, MS wipes the slate clean and if you were to try an
| activate another computer with the same license, it will activate online. | I've never heard of that. It may work. I've never tried it. But I do know that OEM is not licensed for that. |
#12
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Activation problems
On 6/29/2014 8:46 AM, Mayayana wrote:
|I installed a new CPU and Motherboard in a system and got a message I | needed to activate again. I was forced to use phone method which went | well however Windows still says it is not activated. You were forced? Why wouldn't it work online? Also, are you aware of the OEM vs full license distinction? If it's an OEM license and the motherboard is not the exact same, then according to Microsoft's inventive licensing you don't have a right to activate. In other words, if you have a Dell and get a Dell replacement motherboard it should be fine. If you built it yourself and replaced the motherboard with an exact match it should activate. But if you did not buy a full license (for about $100 more than the OEM version) and you upgraded the motherboard, then you're out of luck. I guess I left out some details. I don't have OEM. I purchased several disks. I have several home built systems. Over time I upgrade them with CPUs and boards, etc. This is the first time I had problems with the phone activation not working. I chose the first recommended option after that. "More support options If you didn't find an answer here, try these additional support options. Ask a person for help Get a friend to help you over the Internet If you have computer-savvy friends, use Windows Remote Assistance to let a friend access your computer over the Internet and help you fix a problem. You can watch what they're doing and interact with them while they're helping you. Ask experts and other Windows users There are many knowledgeable people in online communities who can answer questions like yours. The Microsoft Answers website is a great place to start." I since was successful in contacting support for chat. I had to provide my phone number which is something I don't like to do. I agreed to allow agent to have control of the system and he was successful in activation. I would have preferred another alternative like having it work from the start but........... Thanks for you reply. Regards. Al |
#13
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Activation problems
| I since was successful in contacting support for chat. I had to
| provide my phone number which is something I don't like to do. I agreed | to allow agent to have control of the system and he was successful in | activation. I would have preferred another alternative like having it | work from the start but........... | | Thanks for you reply. | And thanks for getting back with the details. That's a bit worrisome. It sounds like MS may be trying to make things difficult. | Also, are you telling me that I can only use identical board with | retail that I built from scratch? I can't transfer to another computer | if this one dies completely? I should have been more clear. OEM refers to premade computers, but it also refers to the license. If you go to someplace like buycheapsoftware.com you'll find that there are different options. It's confusing because MS tends to say "Full" and "OEM", while advertisers will say things like "full oem". Fiull OEM is OEM. The full version license allows for serial install on any number of machines, as long as it's one at a time. The OEM license is a creative invention on Microsoft's part. They claim it's licensed to the motherboard. OEM version usually costs about $100 less than full. There have been fights over whether OEM is legal for do-it-yourselfers to use. I don't remember where it stands at this point, but you can buy OEM and the dealers ship a small piece of hardware with the disk, to satisfy the license. Some people say one can talk them into activating OEM on a new box. Maybe so. I don't know. But it's not licensed for that. So if you buy an OEM version and try to install it to another computer with different hardware it will likely fail to activate. It's a gamble. You can save $100 and take a chance, or pay a lot more and risk that you'll never need to reinstall. |
#14
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Activation problems
On 6/29/2014 9:41 AM, Mayayana wrote:
| I since was successful in contacting support for chat. I had to | provide my phone number which is something I don't like to do. I agreed | to allow agent to have control of the system and he was successful in | activation. I would have preferred another alternative like having it | work from the start but........... | | Thanks for you reply. | And thanks for getting back with the details. That's a bit worrisome. It sounds like MS may be trying to make things difficult. | Also, are you telling me that I can only use identical board with | retail that I built from scratch? I can't transfer to another computer | if this one dies completely? I should have been more clear. OEM refers to premade computers, but it also refers to the license. If you go to someplace like buycheapsoftware.com you'll find that there are different options. It's confusing because MS tends to say "Full" and "OEM", while advertisers will say things like "full oem". Fiull OEM is OEM. The full version license allows for serial install on any number of machines, as long as it's one at a time. The OEM license is a creative invention on Microsoft's part. They claim it's licensed to the motherboard. OEM version usually costs about $100 less than full. There have been fights over whether OEM is legal for do-it-yourselfers to use. I don't remember where it stands at this point, but you can buy OEM and the dealers ship a small piece of hardware with the disk, to satisfy the license. Some people say one can talk them into activating OEM on a new box. Maybe so. I don't know. But it's not licensed for that. So if you buy an OEM version and try to install it to another computer with different hardware it will likely fail to activate. It's a gamble. You can save $100 and take a chance, or pay a lot more and risk that you'll never need to reinstall. That was my understanding about OEM and why I decided to purchase retail. I have never been know to be successful at saving $100. I rather be free to do what I like at almost any cost. I do have a laptop that must have OEM installed. I'm not into building them yet. I enjoy the freedom of putting a desktop inside an aquarium if I like. I could and have spend a lot of time looking at all the ways some have them installed. |
#15
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Activation problems
Al Drake wrote:
On 6/29/2014 9:41 AM, Mayayana wrote: | I since was successful in contacting support for chat. I had to | provide my phone number which is something I don't like to do. I agreed | to allow agent to have control of the system and he was successful in | activation. I would have preferred another alternative like having it | work from the start but........... | | Thanks for you reply. | And thanks for getting back with the details. That's a bit worrisome. It sounds like MS may be trying to make things difficult. | Also, are you telling me that I can only use identical board with | retail that I built from scratch? I can't transfer to another computer | if this one dies completely? I should have been more clear. OEM refers to premade computers, but it also refers to the license. If you go to someplace like buycheapsoftware.com you'll find that there are different options. It's confusing because MS tends to say "Full" and "OEM", while advertisers will say things like "full oem". Fiull OEM is OEM. The full version license allows for serial install on any number of machines, as long as it's one at a time. The OEM license is a creative invention on Microsoft's part. They claim it's licensed to the motherboard. OEM version usually costs about $100 less than full. There have been fights over whether OEM is legal for do-it-yourselfers to use. I don't remember where it stands at this point, but you can buy OEM and the dealers ship a small piece of hardware with the disk, to satisfy the license. Some people say one can talk them into activating OEM on a new box. Maybe so. I don't know. But it's not licensed for that. So if you buy an OEM version and try to install it to another computer with different hardware it will likely fail to activate. It's a gamble. You can save $100 and take a chance, or pay a lot more and risk that you'll never need to reinstall. That was my understanding about OEM and why I decided to purchase retail. I have never been know to be successful at saving $100. I rather be free to do what I like at almost any cost. I do have a laptop that must have OEM installed. I'm not into building them yet. I enjoy the freedom of putting a desktop inside an aquarium if I like. I could and have spend a lot of time looking at all the ways some have them installed. http://support.microsoft.com/gp/cu_sc_prodact_master http://windows.microsoft.com/en-us/w...#1TC=windows-7 "f activation isn't successful, stay on the line to be transferred to a customer service representative who can assist you." That's not going to happen in your case, because activation claims to be successful. When I installed Windows 7 from scratch in a VM, I tried this to get to the phone activation menu. slui 4 That article also points to a forum. http://answers.microsoft.com/en-us/w...install?auth=1 They use MGADiag to try to figure out what happened. http://answers.microsoft.com/en-us/w...9-c858e8476dce You will notice that the log from MGADiag, blots out two sets of characters in the license key. I wouldn't feel comfortable posting that in the open, but that's just me. There's an MGADiag here. Download is immediate. And no, I don't know how to read these, what values are "good" or what values are "Bad". I just happened to run into that forum doing other searches, and reading that log seems to be like reading tea leaves. Some of the participants seem to know exactly what is wrong. http://go.microsoft.com/fwlink/?LinkID=52012 ******* And here, they use msoobe (OutOfBoxExperience) to reset activation. It gives an opportunity to enter the key again, like a key change. I have no idea when to use this, what the side effects are. Just mentioning it as another in a long line of programs. You can do a key change with "slui 3", but I don't know if msoobe was for older OSes, and slui is for newer OSes, or what the story is. http://www.ehow.com/how_5329129_chan...t-key-oem.html If I was running "slui 3" or "slui 4", I would first start a command prompt with "cmd.exe", right-click and select "Run as Administrator", to ensure that any license related activities have Administrator privilege. ******* Support from Microsoft, for activation issues, is supposed to be free. Because it's their burden on you, you paid for the product, and activation is supposed to work. Support for other things comes with terms, such as limited time support for Service Pack updates (maybe a year after a Service Pack comes out, and you're having trouble getting it to take). So somewhere in that massive phone network of theirs, they are supposed to support activation (with real people). Paul |
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