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'The line is busy'
I am using fax console on Windows XP. I am based in the
UK. I am using an Intel(R)Ham 5628V.92 Modem. When I try to send a fax the software calls the remote number correctly but hangs up after 3 or 4 rings and returns 'The line is busy' message even though I know that the line has been ringing at the other end. For some reason it does work OK occasionally. Please help me. |
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#2
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'The line is busy'
Borrowed from Russ Valentine:
Unfortunately, Windows XP Fax has proven to be incompatible with many common modems and drivers, particularly older ones, even if the manufacturers claim they are "compatible" with Windows XP. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you first try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Fatal Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie. These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Got Blues? - www.badnewsbluesband.com "Andrew Scaramanga" wrote in message ... I am using fax console on Windows XP. I am based in the UK. I am using an Intel(R)Ham 5628V.92 Modem. When I try to send a fax the software calls the remote number correctly but hangs up after 3 or 4 rings and returns 'The line is busy' message even though I know that the line has been ringing at the other end. For some reason it does work OK occasionally. Please help me. |
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